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Transcript of Www.egress.com © Egress Software Technologies Ltd. All rights reserved Secure information sharing...
www.egress.com © Egress Software Technologies Ltd. All rights reserved
Secure information sharing an update on Egress Switch
Michelle Chuvas, Egress Software Technologies 16th September 2015
© Egress Software Technologies Ltd. All rights reserved
www.egress.com
Agenda
Agenda
• Data Sharing Challenge• Egress Switch - a platform approach• Egress in the South West• Customer User Case• Benefits of Egress to Free and Paid Subscribers• Example of Third Sector Customers• Questions
© Egress Software Technologies Ltd. All rights reserved
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The challenge remains the same…
How do organisations share information with external third parties?
• Plain text email?• Cloud-based file sharing
(Dropbox, Hightail)?• FTP file sharing sites?• Fax and post?
• No centralised control or security• The risk of data breaches and
reputational damage
© Egress Software Technologies Ltd. All rights reserved
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Egress Switch – encryption services
The platform:
• Designed to share all forms ofelectronic information
• Building on core centralisedservices
• Delivered through four pillars of functionality
• A single community-based licensing model
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A unique community based licensing model where free and paying subscribers can share encrypted information with one another unlimited times, using a single global identity.
The Trust Network
15
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Customer growth
Local Government expansionacross the UK
• 150+ local authority customers• 30+ Central Government bodies• 30+ Blue Light organisations
• Used by 95% of UK local authorities• The only UK CPA Foundation Grade
certified email encryption product
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Egress’ footprint in the South West
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What are the benefits for paying subscribers?
• Share sensitive information with anyone • Ability to enforce centralised policies • Customisation and corporate branding • Integration with existing scanning, filtering and archiving products in place• Control recipients’ actions: access rights to copy, paste and print sensitive
information shared • Additional storage on request • Integration with MS Outlook, mobile device platforms and other third party
products • Full support: onsite visits, dedicated Egress account and technical managers
Benefits to Paying Subscribers
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User Case 1 – Managed File Transfer
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User Case 2 – Secure Email
Charity User Case example: Problem -
• Need to send emails to charity volunteers, rather than ask volunteers to go to Charity office to collect data
• Data contains personal identifiable information about individuals (adults and children) who are at risk• Information being sent is sensitive or confidential and so needs to be secured while in transit and to avoid
data being accessed or sent to incorrect recipients
Solution – • Switch Secure Email provides a simple-to-use way of sending secured emails straight from Outlook• Policies can be put in place to enforce or prompt users to secure emails when certain content is found in
the body or attachments of the email• Providing ability to audit and track who is accessing emails sent• Providing ability to revoke access if accidentally sent to the wrong person
Benefits - • Speed of delivery - improved efficiency when sharing data with volunteers• Easy to use for recipients• Cost savings – on postage & stationary and staff / volunteer’s time
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User Case 3 – Secure Web Form
Charity User Case example: Problem -
• Need citizens / external parties to send information to Charity in a simple way.• Data may contain personal identifiable information about individuals (adults and children) who are at risk.• Information being sent is sensitive or confidential and so needs to be secured while in transit and make
sure it’s delivered to relevant recipients at the Charity
Solution – • Switch Secure Web Form provides a simple-to-use way for citizens / suppliers to submit relevant
information securely to the Charity• Citizens / Suppliers do not need to register on the Egress service to send information securely• Guaranteeing data is submitted securely and delivered to right person/s or team at the charity• Providing real time audit for charity to see when data was submitted and who accessed this internally
Benefits - • Speed of delivery - improved efficiency when receiving data from external parties• Easy to use for recipients• Efficiency for external parties - submit information securely and quickly via the Charity website
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Benefits to council recipients…..
Why are councils’ recipients using Switch?
• Ease of use: one-time registration process • Respond to secure emails free of charge • Initiate new secure emails to paying subscribers for free• Different options to access information: Mobile apps, Desktop or Web client • Facilitates communication with the Council and other paying organisations using a
single credential (Switch ID)• Ability to transfer large files up to 100mb per month for free• Cost and time savings associated to postal services • Audit and real-time control over information sent to paying subscribers
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Free Subscriber Support
What support is available to free subscribers?
• Direct telephone support • The Egress support centre is available to all Switch users http
://www.egress.com/create-support-ticket/ • Online tutorial videos http://www.egress.com/online-tutorials/ • A user knowledge base http://www.egress.com/technical-knowledge-base/• Free apps http://www.egress.com/downloads/ • Other data sheets, case studies and technical documentation
http://www.egress.com/resources-and-downloads/
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Third sector customers that have upgraded to paying subscribers
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Any questions?
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Thank you for your time
T: +44 (0) 2076248500W: www.egress.com
Twitter: @EgressSwitch
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Appendix
Appendix
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About Egress Software Technologies
• The leading provider of hosted and on-premise encryption services designed to secure all forms of electronic information
• Formed in 2007• Revenue growth: 100% year on year. Projected bookings FY14: £4.5m• Over 350 customers split across Government, Healthcare, Banking and
Insurance Services, Professional Services and ‘Third Sector’• International focus
• UK• Mainland Europe• North America
About Egress
© Egress Software Technologies Ltd. All rights reserved
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Switch Secure Email
• CESG CPA Foundation Grade certified• Supports on premise and cloud hosted
email services (MS 365 / Google)• Real-time revocation and auditing• Classification & watermarking• Multi-factor authentication• Deployment at the desktop or
Gateway• Integration with MS Outlook• DLP scanning
Encryption services
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Switch Secure File Transfer
• A simple way to share files – large and small (no file size limit)
• Real-time revocation and auditing• Multi-factor authentication• Outlook integration • Automated / Bulk file transfer• Classification• Cloud or on-premise data hosting
Encryption services
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Encryption services
Switch Secure Web Form
• A simple mechanism for third parties to share sensitive data
• Share files of any format and size• Full audit trail• Customisable authentication• Automation• Third party or self-hosted options • Easy to manage and control• Ability to apply security permissions
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Switch Secure Workspace
• Secure online collaboration• Full audit, tracking and reporting• Check-in and check-out functionality• Version control• File / Folder Sync capability• Unlimited file transfers• Multi-factor authentication • Fully customisable interface• Easy to use
Encryption services
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Egress Switch Email Discovery
• Monitor all inbound and outbound email• Scan for relevant / targeted content:
• Case reference numbers• Personally identifiable information• Child protection / social services
content• National Insurance / Social
Security numbers• Customised key words or phrases
Monitoring the flow of data
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Egress Switch Email Discovery
• Detailed, customised reporting functionality• Highlight key data sharing trends and
specific vulnerability:• Summary of emails processed• Details of attachment• DLP triggers• Individual user’s data sharing trends• Email domains of recipients• Message trends by volume and
date / time
Monitoring the flow of data
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Case study example:
• Initial requirement identified by adult and children social care, and legal departments
• Scanned over a two week period:• 196,913 emails• 74,298 attachments
• Example rules:• Financial information• ‘People’ related content• Child protection• General DPA content
Case study example
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Case study example:
• 35,967 emails with DLP matches (18.3%)• 19,458 attachments with
DLP matches (26.2%)• Example breakdown:
• 1,256 general DPA• 868 child protection• 680 UK passport numbers• 585 NI numbers• 99 credit card numbers• 59 drivers license numbers
Case study example
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Putting this into practice…
• Tailor security policies to specificsharing requirements
• Ensure all necessary departments andusers can access data security measures
• Gateway encryption can enforce specificpolicies for comprehensive security
Building a business case for informed data security measures
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Vertical focus
Switch for Government
• Used by over 300 organisations across UK Government (Local, Central, NHS and Blue Light)
• The first encryption solution to achieve both CESG PGA and CPA certification to OFFICIAL and OFFICIAL SENSITIVE
• Selected as one of only 30 suppliers under the Cyber Security Supplier to Government Scheme
• Approved supplier under the G-Cloud 5 Framework• Listed in the NATO Information Assurance Product Catalogue
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Ease of access
Ease of access – enhanced mobile and desktop apps
• A unified mobile apps platform• Enhance user interface• Available on:
• The App Store• Google Play• Windows Phone store
• Integrated desktop apps
• FREE TO DOWNLOAD
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Switch for Legal and Accountancy
• June 2014 – DX Group and Egress launch eDX• A secure electronic document exchange• A seed model go-to-market approach targeting
over 7,000 legal organisations in the first wave • Existing customers include top 100 law firms• Top 50 UK accountancy firms
Vertical focus
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Vertical focus
Switch for Legal and Accountancy
“By combining the delivery of physical mail with digital content, the DX Group could make itself the Amazon of the legal world and the deal establishes Egress Switch as the go-to encryption platform for legal”
Charles Christian – Legal IT Insider, 1st July 2014
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Vertical focus
Switch for Private Healthcare
• Used by three of the five largest private healthcare organisations in the UK
• Responding to the British Medical Association’s mandate that sensitive shared data is encrypted
• Helping organisations comply with the NHS Information Governance Mandate
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Switch for Banking and Insurance Services
• Used by banking organisations across the UK and Europe including the European Bank for Reconstruction and Development (64 member nations)
• Insurance firms that include Direct Line and Swinton Insurance• Helping organisations comply with the Financial Conduct
Authority’s (FCA) guidance on data security
Vertical focus
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V4.2 release
Email and Document Classification
• Classify email message body and attachments at the point of send and release
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How Switch works
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Customer growth
Local Government expansionacross the UK
• 120 local government customers• 433 registered Switch users
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Communication for your third parties?
• Communication packs including:• Did you know posters• Web content• Egress Switch user guides• Email templates (internal and external)
Communications to your third parties
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Commercial offering
Commercial offerings for your third parties:
• Option 1. Upgrade your single subscription to receive unlimited usage
• Option 2. Upgrade to a business account to receive:• Unlimited usage• Branding & customisation• Direct telephone support and dedicated
Egress a/c management• Additional features: classification / policy
enforcement• Discounted offers:
• Example: schools offers