Samsung Color Laser Printer CLP-610ND CLP-660N CLP-660ND Parts and Service Manual
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www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
1
Product Presentation
Citizen CLP 521, CLP 621 and CLP 631
Including CLP 521Z, CLP 621Z and CLP 631Z versions
Citizen CLP 521, CLP 621 and CLP 631
Including CLP 521Z, CLP 621Z and CLP 631Z versions
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2
Versions and variants
ModelPrint Type Resolution Emulation
DT TT 200dpi 300dpi Datamax® Zebra®
CLP 521 - - -
CLP 621 - -
CLP 631 - -
CLP 521Z - - -
CLP 621Z - -
CLP 631Z - -
®Datamax is a registered trademark of Datamax Barcode Products Corporation. ®Zebra is a registered trademark of ZIH Corp.
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3
Low Cost Of Ownership
Easy operation
Intuitive (logical) actions
Minimum training
No operating mistakes
High reliability
Minimum downtime
Maximum operational uptime
Confidence in product
Low print head pricing Running costs kept low
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4
Printer Features
Metal Hi-Lift mechanismMetal Hi-Lift mechanismThe metal construction gives strength and durability for reliable performance and long life and opens wide for easy access
The metal construction gives strength and durability for reliable performance and long life and opens wide for easy access
5” (125mm) outside diameter roll capacity.
High-impact plastic case with media viewing window
5” (125mm) outside diameter roll capacity.
High-impact plastic case with media viewing window
Large internal rollLarge internal roll
Colour Coded!Colour Coded!Highly visible colour-coded mechanism adjustment and head release levers for easy-of-use
Highly visible colour-coded mechanism adjustment and head release levers for easy-of-use
Hi-Lift printhead and drop-in media holder. Still the simplest media loading on any printer.
Hi-Lift printhead and drop-in media holder. Still the simplest media loading on any printer.
Easy load mediaEasy load media
Simple ControlSimple Control4 buttons for easy control and a sophisticated menu system for “power users”
4 buttons for easy control and a sophisticated menu system for “power users”
Adjustable sensorAdjustable sensorAdjustable reflective (black mark) and transmissive (label gap) sensor as standard.
Adjustable reflective (black mark) and transmissive (label gap) sensor as standard.
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5
Mechanism Features
Easy to closeEasy to closeA large press button clearly marked “PUSH” for easy closure of the mechanism makes for easy operation
A large press button clearly marked “PUSH” for easy closure of the mechanism makes for easy operation
75mm, 3 inch roll outside diameter and 1 inch cores – industry standard.
No need for specialist ribbons and core sizes. Ink in or ink out capable
75mm, 3 inch roll outside diameter and 1 inch cores – industry standard.
No need for specialist ribbons and core sizes. Ink in or ink out capable
Ribbon changing and installation is completed in seconds, not minutes meaning minimum downtime.
Ribbon changing and installation is completed in seconds, not minutes meaning minimum downtime.
Large accessible ribbon holdersLarge accessible ribbon holdersMedia widthMedia width
Easily set the width of the media. Factory default is “9” for media more than 90mm
Easily set the width of the media. Factory default is “9” for media more than 90mm
Media thicknessMedia thicknessEasily adjust for thicker media such as cards and tickets Easily adjust for thicker media such as cards and tickets
Easy to openEasy to openSimple to operate mechanism release leverSimple to operate mechanism release lever
Large 360m ribbonsLarge 360m ribbons
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6
What is ARCP ?
Accurate print positioning Print accurately in boxes Print near to edge of labels
No Ribbon Wrinkle No stripes through text & barcodes No faulty barcodes causing downtime
No smudges or black marks No leading and trailing edge smudging Clean, professional output
Accurate print positioning Print accurately in boxes Print near to edge of labels
No Ribbon Wrinkle No stripes through text & barcodes No faulty barcodes causing downtime
No smudges or black marks No leading and trailing edge smudging Clean, professional output
Printed with ARCP
Printed without ARCP
Smudges & black marksSmudges & black marks
Inaccurate positioningInaccurate positioning
Ribbon wrinkleRibbon wrinkle
Active Ribbon Control & PositioningActive Ribbon Control & Positioning
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7
How does ARCP work?
How does it work? By keeping even tension on ribbon at all times from start
to end of the ribbon
Simpler to change ribbons No setup or adjustment required
Less user training
Lower operational costs
How does it work? By keeping even tension on ribbon at all times from start
to end of the ribbon
Simpler to change ribbons No setup or adjustment required
Less user training
Lower operational costs
Large unused ribbonSmall used ribbon roll
The variation in tension between ‘start’ and ‘end’ of the ribbon is related to the size of the rolls.
Small unusedLarge used roll
ARCP automatically balances this tension to give better print quality and no ribbon wrinkle
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8
Power & Connectivity Features
Internal power supplyInternal power supplyIntegral internal power supply for greater reliability and safety.
NO ‘external brick’ (which is easily unplugged, unreliable & less powerful)
Integral internal power supply for greater reliability and safety.
NO ‘external brick’ (which is easily unplugged, unreliable & less powerful)
Internal network optionsInternal network optionsUndo two screws and slide out the parallel interface and replace with an Ethernet 10/100 or Wireless LAN interface
Undo two screws and slide out the parallel interface and replace with an Ethernet 10/100 or Wireless LAN interface
Standard interfacesStandard interfaces
Serial RS232C
- industry standard
- up to 115,000 baud / bps
Parallel IEEE1284
- high speed transfer
- plug-and-play compatible in Windows
USB
- the new industry standard
- Windows plug-and-play
Serial RS232C
- industry standard
- up to 115,000 baud / bps
Parallel IEEE1284
- high speed transfer
- plug-and-play compatible in Windows
USB
- the new industry standard
- Windows plug-and-play
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9
All Metal Mechanism
Full metal mechanismFull metal mechanism
To ensure the highest reliability, the mechanism is a self-contained unit made from metal.
Citizen’s policy of engineering excellence ensures the most robust design.
It also means that it is easy to recycle compared to plastic mechanism printers.
To ensure the highest reliability, the mechanism is a self-contained unit made from metal.
Citizen’s policy of engineering excellence ensures the most robust design.
It also means that it is easy to recycle compared to plastic mechanism printers.
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10
Features mean benefits
The Features The Benefits
Easy operation
Colour coded mechanismUsers learn the printers quickly – minimum training
Metal Mechanism
Internal Power SupplyReliability – low failure and maximum uptime
Easy Media Loading
Easy Ribbon Loading
ARCP System
Quickly changing of supplies – maximum uptime
Large diameter ribbons
Large internal rollMinimum stoppages and maximum uptime
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11
Low Cost Of Ownership
Robust design
No failures
Confidence in product
Intuitive, logical actions
Minimum training
No operating mistakes
High reliability
Easy operation
Minimum downtime
Maximum operational uptime
= Lowest Cost Of Ownership
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12
Specification Overview
Model CLP 521, CLP 521Z CLP 621, CLP 621Z CLP 631, CLP 631Z
Technology Direct Thermal Thermal Transfer Thermal Transfer
Resolution 200 dpi (8 dots / mm) 200 dpi (8 dots / mm) 300 dpi (12 dots / mm)
Ribbon n/a 360 metre (75mm OD) capacity. Ink side in or out.
Print Speed 4 inches / second, 100 mm / second
Media Width 4.1 inch, 104 mm printable width, 4.65 inch, 118 mm media width
Media capacity 5 inch (125 mm) internal paper roll. 8 inch (200mm) external roll holder.
Media Sensor Adjustable sensor as standard, both see-through (gap) and black-mark
Fonts Scalable & Smooth on board including true-type font support as standard
Memory8Mb RAM, 2Mb Flash on board½Mb RAM and ½Mb flash available for user download
Interface1284 Parallel, RS232C Serial & USB standardEthernet and Wireless LAN are easy-install options
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13
Adjustable Media Sensor
Adjustable SensorAdjustable Sensor
The standard sensor is adjustable from the left to the centre of the media allowing for all media types.
It is a see-through (label gap and notch) and reflective (black mark) sensor
The standard sensor is adjustable from the left to the centre of the media allowing for all media types.
It is a see-through (label gap and notch) and reflective (black mark) sensor
Flexible Media CapabilitiesFlexible Media Capabilities
The adjustable sensor is designed to pick up unusually shaped labels. A left-fixed sensor (red line) would miss this label. A middle-fixed sensor (blue line) would work as would an adjustable sensor (green line)
The adjustable sensor is designed to pick up unusually shaped labels. A left-fixed sensor (red line) would miss this label. A middle-fixed sensor (blue line) would work as would an adjustable sensor (green line)
A left-fixed sensor (red line) would potentially miss this label. A middle-fixed sensor (blue line) would not work as it only see the central gap between labels. Only the adjustable sensor (green line) would work.
A left-fixed sensor (red line) would potentially miss this label. A middle-fixed sensor (blue line) would not work as it only see the central gap between labels. Only the adjustable sensor (green line) would work.
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14
Cut & Peel Options
Cutter and peeler are easily connected without opening the main printer case.Cutter and peeler are easily connected without opening the main printer case.
High speed guillotine auto-cutter. Especially good for ticketingHigh speed guillotine auto-cutter. Especially good for ticketing
Peeler OptionPeeler OptionNew generation “peeler with label taken sensor” has silicone rollers for better “anti-clogging” with glue.
New generation “peeler with label taken sensor” has silicone rollers for better “anti-clogging” with glue.
Cutter OptionCutter Option
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15
Typical Applications
CLP 521
Parcel Shipping
Mail Shot Labelling
Food & Date Coding
Ticketing
Retail Point-Of-Sale
(Alternative for ’mini printer’ applications)
CLP 521
Parcel Shipping
Mail Shot Labelling
Food & Date Coding
Ticketing
Retail Point-Of-Sale
(Alternative for ’mini printer’ applications)
CLP 621
General Office Use
Stock Labelling
Vehicle Licence Plates
Banner Printing
CLP 621
General Office Use
Stock Labelling
Vehicle Licence Plates
Banner Printing
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16
Typical Applications
CLP 631
Wristband Printing
EAN Barcodes (Retail)
Rating Plates / Serial Numbers / Asset Labels
Compliance Logos (CE / WEEE)
Any Small Labels
2D barcoding
CLP 631
Wristband Printing
EAN Barcodes (Retail)
Rating Plates / Serial Numbers / Asset Labels
Compliance Logos (CE / WEEE)
Any Small Labels
2D barcoding
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17
Printing Capacity
Typical Label Size: 4” x 4” (100 x 100mm)
Technically, the printers are capable of:
One label per second
60 labels per minute
3600 labels per hour (continuous run)
2880 labels per day (10% running, 8 hours / day)
Typical Label Size: 4” x 4” (100 x 100mm) Internal 5-inch roll, 1-inch core
Typically 750 labels per roll
= Continuous running would use a roll every 12.5 minutes!
External 8-inch roll, 3-inch core = 1500 labels/roll
= Continuous running uses a roll every 25 minutes
Typical Label Size: 4” x 4” (100 x 100mm)
Technically, the printers are capable of:
One label per second
60 labels per minute
3600 labels per hour (continuous run)
2880 labels per day (10% running, 8 hours / day)
Typical Label Size: 4” x 4” (100 x 100mm) Internal 5-inch roll, 1-inch core
Typically 750 labels per roll
= Continuous running would use a roll every 12.5 minutes!
External 8-inch roll, 3-inch core = 1500 labels/roll
= Continuous running uses a roll every 25 minutes
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18
How many labels per day?
Realistic Suggested Usage: 2 rolls of media per day (internal rolls)
Approximately 6,000 inches (150,000 mm) per day
To calculate usage in labels: Divide 6,000 by label length in inches
Or divide 150,000 by label length in mm
For example: 2 inch long labels (address labels)
6,000 / 2 = 3,000 labels per day (or 150,000 / 50 mm)
For example: 6 inch long labels (courier labels)
6,000 / 6 = 1,000 labels per day (or 150,000 / 150 mm)
If there is more than one label per row, just multiply result by labels per row.
Realistic Suggested Usage: 2 rolls of media per day (internal rolls)
Approximately 6,000 inches (150,000 mm) per day
To calculate usage in labels: Divide 6,000 by label length in inches
Or divide 150,000 by label length in mm
For example: 2 inch long labels (address labels)
6,000 / 2 = 3,000 labels per day (or 150,000 / 50 mm)
For example: 6 inch long labels (courier labels)
6,000 / 6 = 1,000 labels per day (or 150,000 / 150 mm)
If there is more than one label per row, just multiply result by labels per row.
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19
Printer & Head Warranty
Two Year Warranty
Two year warranty on the printer (excluding print head)
Print head warranty is:
50Km in thermal transfer mode
30Km in direct thermal mode
Or 6 months, whichever comes soonest
Warranty = minimum life – reality will be more
Two Year Warranty
Two year warranty on the printer (excluding print head)
Print head warranty is:
50Km in thermal transfer mode
30Km in direct thermal mode
Or 6 months, whichever comes soonest
Warranty = minimum life – reality will be more
Why not include ‘free lifetime print heads’?
Typical 4”x4” labels: 750 per roll = 75metres / roll
Assume minimum distance of 50Km = 666 rolls
The reality is likely to many more rolls
Print head cost per roll = €0.28 or £0.18 list price
Include as part of the media roll cost
Keeps customer loyal to your consumable supply
Why not include ‘free lifetime print heads’?
Typical 4”x4” labels: 750 per roll = 75metres / roll
Assume minimum distance of 50Km = 666 rolls
The reality is likely to many more rolls
Print head cost per roll = €0.28 or £0.18 list price
Include as part of the media roll cost
Keeps customer loyal to your consumable supply
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20
Network Card Installation
Undo two screws and slide out the parallel interface. Disconnect the cable.Undo two screws and slide out the parallel interface. Disconnect the cable.
Remove existingRemove existing
Reconnect the cable. Slide module back in to case and insert two screws to secure. A configuration print will show “LAN” in the optional interfaces section
Reconnect the cable. Slide module back in to case and insert two screws to secure. A configuration print will show “LAN” in the optional interfaces section
Install newInstall new
EthernetEthernet10 / 100 full and half-duplex auto or manual configuration.10 / 100 full and half-duplex auto or manual configuration.
Wireless LANWireless LAN802.11b compliant. Usual wireless LAN security features such as WEP, if required.802.11b compliant. Usual wireless LAN security features such as WEP, if required.
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21
Cutter Installation
The autocutter is ordered as one part number from Citizen - part 2000410. (Some other Citizen cutters needed a module and mounting kit.)
The cutter itself is supplied in two parts – the mounting frame (right) and cutter unit (left)
The autocutter is ordered as one part number from Citizen - part 2000410. (Some other Citizen cutters needed a module and mounting kit.)
The cutter itself is supplied in two parts – the mounting frame (right) and cutter unit (left)
Cutter OptionCutter Option
The cutter is easily installed with a cross-point screwdriver. There is no need to open the main case of the printer, just a connector and side cover.
The cutter is easily installed with a cross-point screwdriver. There is no need to open the main case of the printer, just a connector and side cover.
InstallationInstallation
Auto-Configuration
The printer will automatically sense the cutter has been installed and enable it straight away.
The cutter is ideal for tickets, tags and labels.
Auto-Configuration
The printer will automatically sense the cutter has been installed and enable it straight away.
The cutter is ideal for tickets, tags and labels.
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22
Peeler Installation
Peeler OptionPeeler OptionNew generation “peeler with label taken sensor”
The peeler now has silicone rollers for better “anti-clogging” with glue. Citizen part number 2000411
New generation “peeler with label taken sensor”
The peeler now has silicone rollers for better “anti-clogging” with glue. Citizen part number 2000411
The peeler is easily installed with a cross-point screwdriver. There is no need to open the main case of the printer, just a connector and side cover.
The peeler is easily installed with a cross-point screwdriver. There is no need to open the main case of the printer, just a connector and side cover.
InstallationInstallation
Auto-Configuration
The printer will automatically sense the peeler has been installed and enable it straight away.
Auto-Configuration
The printer will automatically sense the peeler has been installed and enable it straight away.
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23
Narrow Media & Wristbands
Large wide media holder
plate pressing against wide
side-wall of printer
Large wide media holder
plate pressing against wide
side-wall of printer
How NOT to handle narrow media
• Some other manufacturers printers
are not particularly well suited to
holding wristbands (“spaghetti”)
• Expensive media gets damaged and
stuck too easily
• Narrowest adjustment point still not
good enough for paediatric
wristbands.
How NOT to handle narrow media
• Some other manufacturers printers
are not particularly well suited to
holding wristbands (“spaghetti”)
• Expensive media gets damaged and
stuck too easily
• Narrowest adjustment point still not
good enough for paediatric
wristbands.
Citizen printers are
designed for narrow
media
Citizen printers are
designed for narrow
media
Fully adjustable media
sensor (needed for
unusually shaped media).
Media adjuster capable of
narrow media of 12.5mm
(½-inch)
Fully adjustable media
sensor (needed for
unusually shaped media).
Media adjuster capable of
narrow media of 12.5mm
(½-inch)
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24
Citizen Desktop to Mid Range
7200eSeries7200eSeries
20012001
10011001
“Tried And Tested” – for existing installations and those who must have an LCD
“Tried And Tested” – for existing installations and those who must have an LCD
Metal Case7 inches / second8 inch internal media rollARCP ribbon systemUSB standardEthernet optionLCD panel
Metal Case7 inches / second8 inch internal media rollARCP ribbon systemUSB standardEthernet optionLCD panel
CLP 521CLP 521
CLP 621CLP 621
CLP 631CLP 631
Excellent pricingNewest technology
Fast processing speedUSB, serial & parallel
Excellent pricingNewest technology
Fast processing speedUSB, serial & parallel
300 dpi optionNetworking optionsARCP ribbon system5 inch internal roll
300 dpi optionNetworking optionsARCP ribbon system5 inch internal roll
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25
Migration Plan (Citizen)
For customer currently using Citizen CLP 1001 or CLP 2001 printers, the upgrade
path is simple:
For customer currently using Citizen CLP 1001 or CLP 2001 printers, the upgrade
path is simple:
• Internal media roll
• Faster processing speed
• Internal networking options
• USB port
• More configuration options
• On-board flash
• TrueType font support
• International characters
• Internal media roll
• Faster processing speed
• Internal networking options
• USB port
• More configuration options
• On-board flash
• TrueType font support
• International characters
• No LCD panel• No LCD panel
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26
Migration Plan (Datamax)
DatamaxE-Class
DatamaxE-Class
DatamaxM-ClassDatamaxM-Class
DatamaxProdigy Plus
DatamaxProdigy Plus
DatamaxAllegro
DatamaxAllegro
ArgoxOS / R series
ArgoxOS / R series
CitizenCLP-521Citizen
CLP-521Citizen
CLP-621Citizen
CLP-621
For customers using Datamax® or printers with DMX emulation:For customers using Datamax® or printers with DMX emulation:
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27
Migration Plan (Zebra)
ZebraTLP / LP 2844Z
ZebraTLP / LP 2844Z
ZebraS4M
ZebraS4M
ZebraStripe S600
ZebraStripe S600
CitizenCLP-521Z
CitizenCLP-521Z
CitizenCLP-621Z
CitizenCLP-621Z
Printronixwith ZPLPrintronixwith ZPL
Intermecwith ZsimIntermecwith Zsim
Argoxwith PPLZ
Argoxwith PPLZ
For customers using Zebra® or printers with ZPL and ZPL-II emulation:For customers using Zebra® or printers with ZPL and ZPL-II emulation:
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28
Competitor Overview
Manufacturer Citizen Zebra Datamax TEC Intermec Godex Argox Sato
DT versionTT version
CLP 521CLP 621
LP2844TLP2844
E4204E4204
B-SV4DB-SV4T
C4C4’TT’
EZ-1200EZ-1200 A200 CX400
Speed, ips 4 4 4 5 4 4 4 4
Ribbon length (metre) 360 74 110 300 91 300 100 110
Ribbon tension system Yes No No No No No No No
Standard DPIOption DPI
200300
200300
200300
200 200300
200300
200 200
ParallelRS232 SerialInternal USBInternal EthernetInternal WiFi
EnhancedStandardStandardOptionOption
StandardStandardStandardOptionNo
StandardStandardStandardNoNo
StandardStandardStandardNoNo
StandardStandardStandardNoNo
StandardStandardStandardNoNo
StandardStandardStandardNoNo
StandardStandardNoNoNo
Mechanism Metal Plastic Plastic Plastic Plastic Plastic Plastic Plastic
Internal Power Supply Yes No No No No No No No
Internal Roll inch (mm)External Roll option
5” (125)8” (200)
5” (125) 5” (125) 5” (125) 5” (125) 5” (125) 5” (125) 5” (125)
Media Sensor Adjustable Fixed Fixed Fixed Fixed Fixed Fixed Fixed
Max print length in/mm 32” (800) 11” (280) 24” (600) 24” (600) 18” (470) 68” (999) 45” (1150) 50” (1270)
All specifications based on manufacturers datasheets and reference material which are not always particularly clear or accurate!All specifications based on manufacturers datasheets and reference material which are not always particularly clear or accurate!
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29
Competitor Products Analysis
Competitors include
• Zebra TLP,LP 2844 (Z) *
• Datamax E-4204 *
• Intermec C4, PC4 *
• TEC B-SV4D, SV4T *
* competitor products reviewed in this document
Competitors include
• Zebra TLP,LP 2844 (Z) *
• Datamax E-4204 *
• Intermec C4, PC4 *
• TEC B-SV4D, SV4T *
* competitor products reviewed in this document
• Sato CX200DT
• CAB A2/Gemini
• Argox OS214
• Godex EZ1200
• Sato CX200DT
• CAB A2/Gemini
• Argox OS214
• Godex EZ1200
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30
Zebra “2844” Overview
• The “2844” features a number of models including the LP-
2844 (direct thermal) and the TLP-2844 (thermal transfer)
• The “non-Z” printer is based on the Eltron machines and
uses the EPL2 emulation. The 2844-Z variants use a faster
and more expensive motherboard to provide Zebra ZPL2
emulation.
• The power supply is an external box power supply provided
by 3rd party in Taiwan
• Mechanism is all-plastic although the printer does feel quite
strong.
• Standard ports on the rear include parallel, 9-pin serial and
USB and a DC power input and switch.
• Internal Ethernet option only available as a factory-installed
option.
• The “2844” features a number of models including the LP-
2844 (direct thermal) and the TLP-2844 (thermal transfer)
• The “non-Z” printer is based on the Eltron machines and
uses the EPL2 emulation. The 2844-Z variants use a faster
and more expensive motherboard to provide Zebra ZPL2
emulation.
• The power supply is an external box power supply provided
by 3rd party in Taiwan
• Mechanism is all-plastic although the printer does feel quite
strong.
• Standard ports on the rear include parallel, 9-pin serial and
USB and a DC power input and switch.
• Internal Ethernet option only available as a factory-installed
option.
Power DCSwitch In USB Parallel SerialPower DCSwitch In USB Parallel Serial
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31
Zebra “2844” Pros & Cons
Disadvantages of the 2844
• Plastic mechanism
• Loose plastic media guides
• Complex & frustrating media installation
• Poor support for narrow media
• External power supply
• Fixed media sensor
• Small ribbon capacity: Just 74 metres
• No ribbon tension adjustment possible
• Standard Parallel (not enhanced)
• 9-pin serial connector, not 25-pin
• Less RAM and flash, shorter print length
Disadvantages of the 2844
• Plastic mechanism
• Loose plastic media guides
• Complex & frustrating media installation
• Poor support for narrow media
• External power supply
• Fixed media sensor
• Small ribbon capacity: Just 74 metres
• No ribbon tension adjustment possible
• Standard Parallel (not enhanced)
• 9-pin serial connector, not 25-pin
• Less RAM and flash, shorter print length
Advantages of the 2844
• EPL2 emulation
• Cheap, light duty peeler option
• Compact size & light weight
Advantages of the 2844
• EPL2 emulation
• Cheap, light duty peeler option
• Compact size & light weight
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32
Zebra “2844” Detail
Citizen Product Marketing Department’s opinion is:
• The 2844 features sprung-loaded media holders which are a little
lose but do hold a range of media core sizes well.
• The centrally-aligned media guides ‚ are moved left & right by a knob
on the right side. They are very lose but functional.
• The top case is held open by a stay at the rear ƒ but it is not obvious
how to close the mechanism and this can be frustrating.
• Ribbon loading (TLP model) is in the top of the printer. „
• The media sensor is fixed in the middle of the print area. …
• Platen removal is quite easy although the clips are very thin and easy-
to-break. †
Citizen Product Marketing Department’s opinion is:
• The 2844 features sprung-loaded media holders which are a little
lose but do hold a range of media core sizes well.
• The centrally-aligned media guides ‚ are moved left & right by a knob
on the right side. They are very lose but functional.
• The top case is held open by a stay at the rear ƒ but it is not obvious
how to close the mechanism and this can be frustrating.
• Ribbon loading (TLP model) is in the top of the printer. „
• The media sensor is fixed in the middle of the print area. …
• Platen removal is quite easy although the clips are very thin and easy-
to-break. †
‚
ƒ
„
…†
‡ˆ
• Model shown includes an optional factory-
installed peeler for very light-duty work. ‡
• When closing the top cover, it is easy (tempting)
to touch the printhead surface ˆ which will
contaminate it very quickly.
• Model shown includes an optional factory-
installed peeler for very light-duty work. ‡
• When closing the top cover, it is easy (tempting)
to touch the printhead surface ˆ which will
contaminate it very quickly.
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
33
Intermec PC4 Overview
• The Intermec PC4 features a DT and TT version.
However, the price difference between the two is
small and therefore the TT version is most popular
• Previously called the “C4” – upgraded to PC4
• A ‘double clamshell’ mechanism is a nice way to load
ribbon, although you still have to feed it through the
printer rather than the ease of Citizen clamshell
system
• The PC4 features an EPL emulation which gives it an
advantage when replacing old Eltron printers.
• Alternative version PC41 features IPL emulation.
• The printer is actually made by Godex in Taiwan.
Godex are now supplying their own version called the
EZ1200 as well as the Intermec version.
• The Intermec PC4 features a DT and TT version.
However, the price difference between the two is
small and therefore the TT version is most popular
• Previously called the “C4” – upgraded to PC4
• A ‘double clamshell’ mechanism is a nice way to load
ribbon, although you still have to feed it through the
printer rather than the ease of Citizen clamshell
system
• The PC4 features an EPL emulation which gives it an
advantage when replacing old Eltron printers.
• Alternative version PC41 features IPL emulation.
• The printer is actually made by Godex in Taiwan.
Godex are now supplying their own version called the
EZ1200 as well as the Intermec version.
Power DC USB present on newer versionsSwitch In Parallel SerialPower DC USB present on newer versionsSwitch In Parallel Serial
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34
Intermec PC4 Pros & Cons
Disadvantages of the PC4
• All plastic mechanism
• External power supply
• Fixed media sensor
• Small ribbon capacity: only 91 metres and
uses special half-inch ribbon cores
• No ribbon tension adjustment possible
• External Ethernet (Currently no WiFi)
• Standard Parallel, not enhanced
• 9-pin serial connector, not 25-pin
Disadvantages of the PC4
• All plastic mechanism
• External power supply
• Fixed media sensor
• Small ribbon capacity: only 91 metres and
uses special half-inch ribbon cores
• No ribbon tension adjustment possible
• External Ethernet (Currently no WiFi)
• Standard Parallel, not enhanced
• 9-pin serial connector, not 25-pinAdvantages of the PC4
• EPL emulation
• Light duty peeler standard
• Nice double clamshell system
Advantages of the PC4
• EPL emulation
• Light duty peeler standard
• Nice double clamshell system
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
35
Intermec PC4 Detail
Citizen Product Marketing Department’s opinion is:
• The centrally-aligned media guides are moved left &
right by a knob on the right side ‚ The mechanism is
precise.
• The media holder ƒ clips in to the case nicely. It has two
‘directions’ for different core sizes (40mm, 25mm)
• The ‘double clamshell’ mechanism „ where the ribbons is
installed, is one of the unique design features. Even so,
the ribbon must be fed through a slot in the mechanism …
and the sticky ribbon end can easily get tangled.
• Ribbon is only 91metre length – quite short.
• The black-mark and label gap media sensor is fixed in the
middle of the print area † and cannot be moved..
• Light-duty peeler is a standard fitment ‡
• When closing the top cover, it is easy (tempting) to touch
the printhead surface ˆ which will contaminate it very
quickly.
Citizen Product Marketing Department’s opinion is:
• The centrally-aligned media guides are moved left &
right by a knob on the right side ‚ The mechanism is
precise.
• The media holder ƒ clips in to the case nicely. It has two
‘directions’ for different core sizes (40mm, 25mm)
• The ‘double clamshell’ mechanism „ where the ribbons is
installed, is one of the unique design features. Even so,
the ribbon must be fed through a slot in the mechanism …
and the sticky ribbon end can easily get tangled.
• Ribbon is only 91metre length – quite short.
• The black-mark and label gap media sensor is fixed in the
middle of the print area † and cannot be moved..
• Light-duty peeler is a standard fitment ‡
• When closing the top cover, it is easy (tempting) to touch
the printhead surface ˆ which will contaminate it very
quickly.
‚
ƒ
„
…
†
‡
ˆ
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
36
TEC B-SV4 Overview
• The TEC B-SV4D is the direct thermal version. The B-SV4T
is the thermal transfer version.
• The printer uses a TEC emulation
• The product is well designed, all plastic, but does feel very
strong and robust.
• The power supply is an external box power supply provided
by 3rd party in China
• Standard ports on the rear include parallel, 9-pin serial and
USB and a DC power input and switch.
• The printer is actually produced by TSC – Taiwan
Semiconductor. TSC’s own printers are the TDP245 and
TTP245 printers.
• Servicing is good with easy to replace print heads and
platens.
• The TEC B-SV4D is the direct thermal version. The B-SV4T
is the thermal transfer version.
• The printer uses a TEC emulation
• The product is well designed, all plastic, but does feel very
strong and robust.
• The power supply is an external box power supply provided
by 3rd party in China
• Standard ports on the rear include parallel, 9-pin serial and
USB and a DC power input and switch.
• The printer is actually produced by TSC – Taiwan
Semiconductor. TSC’s own printers are the TDP245 and
TTP245 printers.
• Servicing is good with easy to replace print heads and
platens.
DC PowerUSB Parallel Serial Input Switch
DC PowerUSB Parallel Serial Input Switch
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37
TEC B-SV4 Pros & Cons
Disadvantages of the B-SV4
• All plastic mechanism
• External power supply
• Fixed label gap sensor (moveable black mark)
• External Ethernet
• Standard parallel, not enhanced
• 9-pin serial connector, not 25-pin
• 25Km printhead life
• No industry standard emulations reported although a
programmable interpreter is available
Disadvantages of the B-SV4
• All plastic mechanism
• External power supply
• Fixed label gap sensor (moveable black mark)
• External Ethernet
• Standard parallel, not enhanced
• 9-pin serial connector, not 25-pin
• 25Km printhead life
• No industry standard emulations reported although a
programmable interpreter is availableAdvantages of the B-SV4
• Print speed up to 5 ips
• Compact size
Advantages of the B-SV4
• Print speed up to 5 ips
• Compact size
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
38
TEC B-SV4 Detail
Citizen Product Marketing Department’s opinion is:
• The media guides are aligned centrally by a knob on the
right side ‚. However the media holder ƒ must be adjusted
manually leading to potential media alignment problems.
• The lower sensor „ (for black mark detection) is adjustable by
sliding from side to side. However, it is not clear how to align
this with the upper sensor … for the label gap mode!
• Options for light-duty peeler and an autocutter can be
installed at the front of the printer †
• Platen ‡ and printhead ˆ removal and exchange are easily
done without any tools.
Citizen Product Marketing Department’s opinion is:
• The media guides are aligned centrally by a knob on the
right side ‚. However the media holder ƒ must be adjusted
manually leading to potential media alignment problems.
• The lower sensor „ (for black mark detection) is adjustable by
sliding from side to side. However, it is not clear how to align
this with the upper sensor … for the label gap mode!
• Options for light-duty peeler and an autocutter can be
installed at the front of the printer †
• Platen ‡ and printhead ˆ removal and exchange are easily
done without any tools.
‚
ƒ
„
…
‡
ˆ
†
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
39
Datamax E-Class Overview
• The “E-Class” features 3 models, but the most
common is the E4203 which is a 3ips 200 dpi model
• They are of an old-design and is certainly showing its
age compared to the other machines.
• The large external power supply is very heavy and
bulky.
• The mechanism is almost all-plastic. It uses low
quality black plastic making it look very “cheap” .
• Although it is clamshell, the mechanism does not have
a straight paper path and the head assembly is not
spring loaded.
• Standard ports on the rear include parallel, 9-pin serial
a DC power input and switch.
• The “E-Class” features 3 models, but the most
common is the E4203 which is a 3ips 200 dpi model
• They are of an old-design and is certainly showing its
age compared to the other machines.
• The large external power supply is very heavy and
bulky.
• The mechanism is almost all-plastic. It uses low
quality black plastic making it look very “cheap” .
• Although it is clamshell, the mechanism does not have
a straight paper path and the head assembly is not
spring loaded.
• Standard ports on the rear include parallel, 9-pin serial
a DC power input and switch.
Sensor DC PowerAdjust Parallel Serial In SwitchSensor DC PowerAdjust Parallel Serial In Switch
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40
Datamax E-Class Pros & Cons
Disadvantages of the E-Class
• Plastic mechanism
• Looks very low build quality
• Large external power supply
• Fixed media sensor
• Non-straight media path
• Standard Parallel (not enhanced)
• 9-pin serial connector, not 25-pin
• External Ethernet option only
• No other emulations (just DPL)
Disadvantages of the E-Class
• Plastic mechanism
• Looks very low build quality
• Large external power supply
• Fixed media sensor
• Non-straight media path
• Standard Parallel (not enhanced)
• 9-pin serial connector, not 25-pin
• External Ethernet option only
• No other emulations (just DPL)Advantages of the E-class
• Cheap, light duty peeler option
Advantages of the E-class
• Cheap, light duty peeler option
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41
Datamax E-Class Detail
Citizen Product Marketing Department’s opinion is:
• The E-class has a simple left-align media holder
• The printer’s mechanism is nicely colour-coded but this doesn’t
detract from the poorly-finished black plastic throughout the interior
with moulding patterns everywhere!
• Label loading is simple although the unusual paper path that curves
down then sharply up again is confusing. The media holder is
tipped back at an angle as well.
• Ribbon loading on the thermal transfer model is quite
straightforward but still requires the ribbon to be “fed through” the
mechanism at one point. „
• The media sensor is fixed at the left of the print area. …
• Platen removal is difficult but head changing easier
• A very light duty peeler is installed although the present sensor is
optional. †
Citizen Product Marketing Department’s opinion is:
• The E-class has a simple left-align media holder
• The printer’s mechanism is nicely colour-coded but this doesn’t
detract from the poorly-finished black plastic throughout the interior
with moulding patterns everywhere!
• Label loading is simple although the unusual paper path that curves
down then sharply up again is confusing. The media holder is
tipped back at an angle as well.
• Ribbon loading on the thermal transfer model is quite
straightforward but still requires the ribbon to be “fed through” the
mechanism at one point. „
• The media sensor is fixed at the left of the print area. …
• Platen removal is difficult but head changing easier
• A very light duty peeler is installed although the present sensor is
optional. †
‚
ƒ
„
…
†
ƒ
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
42
Application: Banner Printing
CLP 621 with K-012 external keyboard
Ribbons for flowers and gifts
Application written by Citizen In Europe
Standard printer and keyboard
CLP 621 with K-012 external keyboard
Ribbons for flowers and gifts
Application written by Citizen In Europe
Standard printer and keyboard
www.citizen-europe.com London: +44 20 8893 1900 Stuttgart: +49 711 3906 420 Hamburg: +49 4152 87800
43
Application: Vehicle Licence Plates
CLP 621 with K-012 external keyboard
Suitable for certain countries only that use plastic number
plates, e.g. UK, France, Portugal.
Application written by Citizen in Europe
Standard 621 printer
Paper tray modification for single sheets
Printing using reflective material and then laminate with
adhesive-backed clear acrylic
CLP 621 with K-012 external keyboard
Suitable for certain countries only that use plastic number
plates, e.g. UK, France, Portugal.
Application written by Citizen in Europe
Standard 621 printer
Paper tray modification for single sheets
Printing using reflective material and then laminate with
adhesive-backed clear acrylic
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44
CLP 621V: In-Line Validation
Barcode scanner installed on
front of printer
Checks readability and
validates every barcode
Custom error print to alert
users to any errors
Can even be programmed
to show a helpdesk phone
number.
Barcode scanner installed on
front of printer
Checks readability and
validates every barcode
Custom error print to alert
users to any errors
Can even be programmed
to show a helpdesk phone
number.
CLP 621V “CitiSafe” special versionCLP 621V “CitiSafe” special version