WrapCT in Partnership with FAVOR Presents : WELCOME TO YOUR LOCAL COMMUNITY COLLABORATIVE

Learning CollaborativeWrapCT.org

Mary Jo Meyers-2011 [email protected]

WrapCT in Partnership with FAVOR PRESENTS:

WELCOME TO YOUR LOCAL COMMUNITY COLLABORATIVE



WRAPAROUND MILWAUKEE’S VISION STATEMENT:

To help build healthy and strong communities by enhancing

children and families’ ability to meet life’s challenges and to

foster resiliency and hope for a better future.



WHAT IS WRAPAROUND MILWAUKEE?• Program which offers support and services to families with

children with emotional, behavioral or mental health needs

• Care Management Organization

• Responsive to family’s needs• Strength-based• Offers Traditional and Non-traditional mental health services



HOW WE GOT STARTED• Federal Grant• Reverse Trend of

Institutionalization• Pilot Project• Partnering with Families and

Community• Success lead to where we are

today



VALUE BASE• Build on Strengths to Meet Needs• One Family - One Plan• Community-Based and Culturally Responsive• Increase Parent Choice and Family Independence• Care For Children in Context of Families• Never Give Up



PROGRAM COMPONENTS• Care Coordination• Mobile Urgent Treatment Team (MUTT)• Community Resources• Provider Network• Families United of Milwaukee/Youth

Council



HOW DID YOU GET HERE …One of two ways:1) Enrolled following Court Order.• CHIPS, JIPS, Delinquency (Defined in Glossary

of Terms)• That court order usually expires after a year.• Orders may be changed or extended

depending on circumstances.2) Self referral – REACH (Reaching, Engaging &

Assisting Children (and families) )Program• Call Pauline Spencer at 257-7607



THEN WHAT HAPPENS …• Assigned a Care Coordinator

• First visit with Care Coordinator• Begin to get to know each other • Identify immediate needs or safety

concerns• Go over enrollment folder including

Family Handbook• Sign consents



CARE COORDINATOR WILL …• Provide Phone Numbers

• Office• Pager or Cell• Emergency• Supervisor

• Coordinate services with probation and/or bureau workers and other team members

• Help identify resources in your community• Attend school meetings (at parent request)



CARE COORDINATOR’S ROLE• Meet with you and your family • Weekly contact -more often as needed

• Help you assemble your child and family team• Meet monthly - more often if needed

• Prepares written plan of care based on child and family team meeting• Within 30 days• Every 60-90 days thereafter



WHAT IS A CHILD AND FAMILY TEAM• A group of people identified by your child

and family who will work with you while you are in the program.

• Composed of informal and formal members who will continue to support your family after leaving the program.

• Teams are used to make sure families get the support they deserve and to make sure everyone is on the same page.



WHAT WILL BE EXPECTED OF YOU?• State your Family’s Vision for a better future

• What would you like things to look like in 6 mo. to a year

• Identify family strengths and needs• Identify Child and Family Team Members to attend meetings

and assist your family as needed• With the Child and Family Team Develop

• Crisis Plan• Plan of Care

• Maintain regular contact with your Care Coordinator



PLAN OF CARE MEETINGS• Strengths List• Family Vision Statement• Needs Statements• Strategies to meet the needs• Crisis Planning for when

times get tough



WHO CAN PROVIDE SUPPORT?• Community Resources, Friends and Family• Agencies available through the Provider Network• Families United of Milwaukee/Youth Council• Mobile Urgent Treatment Team

• Family Choice is Paramount



MOBILE URGENT TREATMENT TEAM (MUTT)

• Crisis Response Team• Psychologists, Social Workers, Nurse• Available by phone 414-257-7621 • Meet with you at home, school, or in the

community

• Hours• 24 hrs. a day/seven days a week



PROVIDER NETWORKDaily Living SkillsParent AideJob CoachChild CareHousekeepingMentoringTutorRecreationSpecialized CampsAfter School ProgramsCrisis Stabilization

Care Coordination Medication Management Outpatient

Individual/Family Outpatient - Group Outpatient - AODA Psychiatric Assessment Psychological Evaluation Inpatient Psychiatric Care Flexible Funding for

Special Needs

Group Home Care Respite (Foster Care,

Residential, Group Home) Crisis Bed - RTC Crisis Home Foster Care Treatment Foster Care In-Home Treatment Day Treatment Residential Treatment Transportation



ACCESSING INFORMATION ABOUT VENDORS• Families can access Wraparound Milwaukee’s

internet-based Resource Guide• You can search for services or providers • You can look up information on provider’s

specialties.• Instructions are in your packet; call the Help

Desk if you get stuck at 257-7547.



WHAT TO EXPECT FROM A PROVIDER

• Participate in Child and Family Team Meetings

• Honest and open communication in a strength based manner

• Provide agreed upon services stated in your Plan of Care

• Provide ample notice in scheduling and canceling appointments



FAMILIES UNITED OF MILWAUKEE, INC.

• Advocacy for Parents and Children• Offer Trainings and Specialty Groups • Participate in child and family team meetings at the family or

care coordinator’s request• Special Education Advocate – Chris Shafer at 257-6799• Family Oriented Social Events• Members of Wraparound Milwaukee Committees• Assist with Trainings and Workshops• Assists Mobile Urgent Treatment Team as needed

FamiliesUnited

FamiliesUnited



WRAPCT YOUTH INVOLVEMENT

Mission Statement “To Have Fun and Learn New Things”



WHO ARE WE• We're youth enrolled in the Wraparound

Milwaukee and REACH Programs. It doesn't matter what agency your Care Coordinator works for - the Youth Council is open to everyone.



YOUTH COUNCIL BYLAWS1. Respect Everyone2. Take Responsibility to attend every meeting3. No Swearing4. Phones on Vibrate5. Group Accountability (team approach that we

are all in this together)



WHAT DO WE DO• The Youth Council is a youth run organization

that has monthly activities planned by the Youth Council Board. The Youth Council's motto is "to have fun and learn new things". Each month the Youth Council will hold an activity that is designed around that motto. This allows for all youth enrolled in Wraparound Milwaukee and REACH to use their leadership and creative skills. In the past we've done activities such as bowling outings, summer picnics, car washes and skating parties. We've also brought in speakers to talk about things such as budgeting and career paths.



WHAT YOU SHOULD KNOW ABOUT THE YOUTH COUNCIL• Fun place to be• It allows me to be vocal and to have people

listen to my ideas• This is not forced• Not therapy• No one judges me.• Don’t focus on the reasons that I am on

probation or in Wraparound



WHAT YOU SHOULD KNOW ABOUT THE YOUTH COUNCIL, CONT.

• I am seeing how I can use my leadership skills in a positive manner

• Provides me new experiences and activities that I have not done or may not have been able to too!

• You can take risks and be supportive• Chance to show people what I can do• Community Service/ raise money



WHAT YOU SHOULD KNOW ABOUT THE YOUTH COUNCIL, CONT.

• The Youth Council can be used in court. Judges will be impressed. It has helped explain what youth are about and helps show what type of leaders these youth are.



WHAT HAS THE YOUTH COUNCIL DONE FOR ME?• Allowed me to be more vocal on my teams and

not fear what others will say• Stand up for what I believe in and myself• Made me think before I act• Allowed me to be a part of a group and given me

the opportunity to feel like I belong to something and my opinion matters



UPCOMING MEETING/ACTIVITY SCHEDULEThe meeting and activity schedule for the Youth

Council is on the Wraparound Milwaukee website:

www.wraparoundmilwaukee.orgScroll down to the Program Specific Information –

and select Youth Council OR

Call Brian McBride at St. Charles Youth & Family Services with your questions or ideas for future

events. Brian can be reached at 358-4120

http://www.wraparoundmilwaukee.org/



HOW ARE YOUR MEDICAL AND MENTAL HEALTH SERVICES PAID?



WRAPAROUND MILWAUKEE COVERS

Mental Health Services Alcohol and Drug Related Services Inpatient Psychiatric Care Other Provider Network Services



TYPES OF MEDICAL COVERAGE YOU MAY HAVE

• Medicaid (Title 19) and Badger Care

• Private Insurance

• No Insurance



MEDICAL ASSISTANCE & BADGER CAREContinue to use ForwardHealth Card

Physical Health and Dental Care (Including hospitalization for physical health needs.)

Medications Medical Transport Services



PRIVATE INSURANCE Remains Primary Payor for covered physical and

mental health services

No Insurance Care Coordinator will work with you

to determine if eligible for coverage



MONTHLY STATEMENT• Will receive monthly• Lists all Services• Review for accuracy• Questions or Concerns• Call your Care Coordinator or the

Wraparound Finance Office



`

Parent NameStreet AddressCity, State Zip

STATEMENT



HOW YOU CAN BE HEARD…• Discuss your Concern or Complaint with

• Care Coordinator • Care Coordinator Supervisor• Families United of Milwaukee• Wraparound Administration

• Written Feedback (In Enrollment Folder)• Positive Recognition Form• Complaint / Suggestion Form• Grievance Procedure (See Handbook and Family

Orientation Folder)• For assistance in logging a concern, complaint or

grievance call Quality Assurance at 257-6024



LEAVING WRAPAROUND MILWAUKEE…• Transition Planning done ongoingly by Child

and Family Team• Final Plan of Care• Plan for Paid Services to continue using

another payor source• Continue working with Natural Supports on

remaining needs • Complete disenrollment

documentation/surveys



HOW YOU CAN GET MORE INVOLVED…• Attend Families United activities• Help plan special events• Assist with training• Encourage your youth to be part of the Youth

Council• Be available to offer support to other families • Participate on Wraparound Committees • For More Information Contact Families United of

Milwaukee - 414-344-7777



Thank you for attending!

We look forward to working with your family!



WrapCTLEARNING COLLABORATIVE

Our vision as a statewide learning collaborative is that all children, youth, and families are able and capable of achieving optimal levels of

functioning at home, in the community, at school and/or work.WrapCT Steering Team

• Jan Bendall, Rushford; Ray Bieber, Child & Family Guidance; Tim Bowles, SEMHSOC; Jill Coffin , U CF S; Dorothy Contrastano, FAVOR; Tim Cunningham, Wellpath; Paloma Dee, NAMI, CT; Nicole DeRobertis, MFCGC; Hal Gibber, FAVOR; Victor Gonzalez, Wheeler Clinic-Hrtfd; Gabrielle Hall, Clifford Beers; Mary Held, Waterbury FFP; Katy Keegan, West Haven – Bridges; Virginia Lopez, Child & Family Guidance; Tim Marshall, DCF; Tabor Napiello, Wheeler Clinic-Plainville; Kristen Penta, Bridgeport Schools; Mark Plourd, Wheeler Clinic-Hrtfd, Cheryl Tedesco, Child & Family Guidance; Paige Trevethan, Bridges; National Consultants: Verneesha Banks, Wraparound Milwaukee; Mark Horwitz, Westfield State Univ.; Mary Jo Meyers, Wraparound Milwaukee

Contact information for WrapCT: Tim Marshall 860-550-6531; [email protected] Contact for training material: Mary Jo Meyers 414-251-7521;

[email protected]

WrapCT in Partnership with FAVOR Presents : WELCOME TO YOUR LOCAL COMMUNITY COLLABORATIVE

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Transcript of WrapCT in Partnership with FAVOR Presents : WELCOME TO YOUR LOCAL COMMUNITY COLLABORATIVE