Wrap Up of Content Marketing World 2014 - Cleveland,Ohio
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CONTENT MARKETING WORLD 2014
Cleveland, USA
9-11 Sep
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 1
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 2
Cleveland, Ohio
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 3
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 4
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 5
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 6
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 7
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 8
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 9
Over 2,600
attendees
Over 50
countries
Over 80
sessions Over 60
exhibitors
Kevin Spacey
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Insert pic of the sponsor floor expo
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Insert pic of the sponsor floor expo
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NOT Sponsored by…
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Confab Events - Sean Tubridy
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Confab Events - Sean Tubridy
DAY ONE…
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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 18
Inspired
Content:
How Brilliant
Storytellers
Create a
Sudden Urge
to Act
Author:
Brandscaping
Jason Dutton-Smith 19www.wordconnect.com.au @morethanroute66
MOI
MOMENTS OF INSPIRATION
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Inspired
Content: How
Brilliant
Storytellers
Create a
Sudden Urge
to Act
Author:
Brandscaping
Secret 1
Build suspense in a story (drama is anticipation built with
suspense)
Secret 2
Foster aspiration (inspire people to change). Your moment of
inspiration is tied to your audience aspiration.
Secret 3
Drive empathy - IBM created a machine named Watson to go
on Jeopardy. People where reinspired to trust the brand IBM
as Watson was smart and had something different (people
are now asking if Watson can beat Google)
Secret 4
Harness emotion (emotion leads to action, reason leads to
conclusion) uncover the raw emotions attached to whatever
you do
Jason Dutton-Smith 21www.wordconnect.com.au @morethanroute66
ANDREW - KEY TAKEAWAY
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ACTIVE EVELUATION
Consumers add and subtract brands
to make an evaluation to purchase
Make sure you’re one of them
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 23
STROP CREATING CAMPAIGNS AND
START MAKING COMMITMENTS TO
VALUABLE STORIES…
What is your MOI
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 24
Julie
Fleischer
The ROI on
Content &
How Kraft
Built Their
Strategy.
Director: Data, Content,
Media
Jason Dutton-Smith 25www.wordconnect.com.au @morethanroute66
Julie
Fleischer
The ROI on
Content &
How Kraft
Built Their
Strategy.
Director: Data Content
Media
• Data drives content creation (at Kraft)
• 500 more times advertising exposure
today
• Become a publisher and commoditise
• Use data to find trends and type of
content people engage with
• Quickly deploy to all social media
platforms
• Work as a publisher and in-house brand
agency
Jason Dutton-Smith 26www.wordconnect.com.au @morethanroute66
JULIE - KEY TAKEAWAY
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WHAT SHOULD YOU SAY?
WHAT ARE THEY INTERESTED IN?
Relevancy is key to all stories
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MINING DATA THAT
DRIVES CONTENT
AND EXPERIENCES
THAT CREATE DATA.
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 29
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 30
Chad
Zimmerman
How to Market
Your Content
Offsite & Why
It’s Critical to
Get it Right
CEO & Founder:
Stack Media
Jason Dutton-Smith 31www.wordconnect.com.au @morethanroute66
Chad
Zimmerman
How to Market
Your Content
Offsite & Why
It’s Critical to
Get it Right
CEO & Founder:
Stack Media
PAID CONTENT DISCOVERYTaboola, nrelate, gravity, Adblade, Disquis
ONSITE FUNNELLING – OPT INCapture more from users than their time
DISPLAY RETARGETINGRemarketing. A/B testing
PUTTING IT ALL TOGETHER
Jason Dutton-Smith 32www.wordconnect.com.au @morethanroute66
CHAD - KEY TAKEAWAY
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 33
PUBLISH
CAPTURE
MEASURE
RETARGET
RINSE AND REPEAT
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AGENCY VS. IN-HOUSE
Mix suppliers for
maximum amplification
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Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 36
Gini Dietrich
How to Write
Blog Posts
That Get
Read &
Shared
Author: Spin Sucks
Jason Dutton-Smith 37www.wordconnect.com.au @morethanroute66
Gini Dietrich
How to Write
Blog Posts
That Get
Read &
Shared
Author: Spin Sucks
Generate Ideas• Talk Walker Alerts (replacement for
Google alerts)
• Smart Brief (aggregate content from
the web based on your industry and
help generate blog ideas)
• Read comments
• Current events
Jason Dutton-Smith 38www.wordconnect.com.au @morethanroute66
Gini Dietrich
How to Write
Blog Posts
That Get
Read &
Shared
Author: Spin Sucks
Capture Ideas
• Use Word Press (as a draft)
• Google Docs
• IPhone notes
• Running word doc
Jason Dutton-Smith 39www.wordconnect.com.au @morethanroute66
Gini Dietrich
How to Write
Blog Posts
That Get
Read &
Shared
Author: Spin Sucks
Social Share
• Speak to an influencer
• Use your collective network to
share
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GINI - KEY TAKEAWAY
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CONTENT HUB
AMPLIFY
SOCIAL PLATFORMS
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Cleveland, Ohio
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David Jones
John Deere &
The Furrow:
The Original
Content
Marketers.
Editor In Chief
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David Jones
John Deere &
the Furrow:
The Original
Content
Marketers.
Editor In Chief
Secret to their success?We know our customers needs and wants
How are they still relevant?Farmers need a place for unbiased information
How do they get buy-in?2/6 stories are from farmers including images
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DAVID - KEY TAKEAWAY
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WE KNOW OUR CUSTOMERS
NEEDS AND WANTS AND
SIMPLY DELIVER
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NO SELF PROMOTION
JOHN DEERE MENTIONED
MAXIMUM OF SIX TIMES
PER EDITION
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100% CONTENT MARKETING
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KEEP AN AGILE TEAM
Value discussion and compromise
Maintain impartiality
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DAY 2…
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Shane Snow
Storytelling
& the Next
Level of
Content
Marketing
Author: Smartcuts
Founder: Contently
Jason Dutton-Smith 63www.wordconnect.com.au @morethanroute66
Shane Snow
Storytelling
& the Next
Level of
Content
Marketing
Author: Smartcuts
Founder: Contently
It’s all about the story
What is the MOI
Good stories make us care
Native American proverb
Those who tell stories rule the world
Jason Dutton-Smith 64www.wordconnect.com.au @morethanroute66
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 65
Blind man without a pension
Spring is coming and I wont see it
Change a simple statement into a help statement
SHANE - KEY TAKEAWAY
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 66
STORY TELLING CAN
BREAK DOWN BARRIERS
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GOOD STORIES MAKE US CARE
GREAT STORIES BUILD
RELATIONSHIPS
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Todd
Wheatland
6 LinkedIn &
SlideShare
Hacks to
Change Your
Business
Author - The Marketers
Guide to SlideShare
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Todd
Wheatland
6 LinkedIn &
SlideShare
Hacks to
Change Your
Business
Author - The Marketers
Guide to SlideShare
LinkedIn for Groups
• View as content marketing platform
• Posts must be relevant
• Moderate and keep active
• Higher frequency is rewarded
• Consistency management is key
• Build relevancy and trust
Best company example
• Hubspot
Jason Dutton-Smith 71www.wordconnect.com.au @morethanroute66
Todd
Wheatland
6 LinkedIn &
SlideShare
Hacks to
Change Your
Business
Author - The Marketers
Guide to SlideShare
SlideShare
• Professional or corporate content
• Connect LinkedIn and SlideShare
• Turn long form content into shorter
SlideShare content
• Treat as mini campaign
• Back link between SlideShares
Best company example
• Altimeter
• Travel World Passport
Jason Dutton-Smith 72www.wordconnect.com.au @morethanroute66
TODD - KEY TAKEAWAY
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LINKEDIN NEEDS TO BE RELEVANT,
CONSISTENT, HONEST
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SLIDESHARE SIMILAR TO AN
INFOGRAPHIC
ADD IMAGES AND BACKLINKS
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The Future
of Content
Marketing
Panel discussion
Craig Coffey
Marketing & Communication Manager
Lincoln Electric
Chris Golec
CEO - Demandbase
Allen Gannett
CEO - Trackmaven
Ahava Leibtag
Principal AHA Media Group
Jason Dutton-Smith 77www.wordconnect.com.au @morethanroute66
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What will we be embarrassed about in
the future?
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• Distribution is not really thought of currently, we need to think of it now and it's on an equal weight
• How difficult it is for customers to get what they want
• How we have a manager of digital marketing and traditional marketing
• The webmaster will disappear and be incorporated - it's like having someone to manage the fax machine
Robert Rose
7th Era of
Marketing and
Rise of
Content
Creation
Management
Mini Keynote
Jason Dutton-Smith 81www.wordconnect.com.au @morethanroute66
Robert Rose
7th Era of
Marketing and
Rise of
Content
Creation
Management
Mini Keynote
“I have learned that I have a lot to
learn” – Robert Rose
• It’s about customer experiences
• Need to develop relationships
• Create value and valuable experiences
– nurture and share values
Jason Dutton-Smith 82www.wordconnect.com.au @morethanroute66
ROBERT - KEY TAKEAWAY
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THE BUYERS JOURNEY WILL
NO LONGER BE A GUIDED TOUR
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Scott
Stratten
Data, Digits &
Dummies -
What You Know
about Content
Marketing May
Be Wrong
Author: Unmarketing
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Scott
Stratten
Data, Digits &
Dummies -
What You Know
about Content
Marketing May
Be Wrong
Author: Unmarketing
• Speed of Twitter reply is as
important as the tweet itself
• Be credible and reliable
• Screw up is a marketing
opportunity
Jason Dutton-Smith 86www.wordconnect.com.au @morethanroute66
SCOTT - KEY TAKEAWAY
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DON’T TRY TO BE FIRST
BE RIGHT FIRST
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DAY 3…
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Jesse
Desjardins
Travel &
Tourism
Industry Lab
Tourism Australia
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Jesse
Desjardins
Travel &
Tourism
Industry Lab
Tourism Australia
Is it repeatable and scalable?
Value for business and audience
Stop renting
Stop renting space and use own platform
Make the customer the hero
We are Yoda (the brand), not Luke
Skywalker (the consumer)
Make it different to anything else
Jason Dutton-Smith 91www.wordconnect.com.au @morethanroute66
Paint me like one of your French girls
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Censored for Facebook
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Kevin
Spacey
Closing Keynote
http://www.youtube.com/wat
ch?v=NJnP2wsgnoA#t=236
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Kevin
Spacey
Closing Keynote
http://www.youtube.com/wat
ch?v=NJnP2wsgnoA#t=236
How do
you create
a great story?
Jason Dutton-Smith 96www.wordconnect.com.au @morethanroute66
CONFLICT
“Conflict creates tension, and tension keeps people
engaged with your story. Our stories become richer and
become far more interesting when they go against the
subtle order of things to really achieve something
different and unexpected.”
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AUTHENTICITY
“Be mindful of falling into the trap of looking for keywords or quick
hits to boost their ranking on Google. Stay true to your brand and
true to your voice and audiences will respond to that authenticity
with enthusiasm and passion.”
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THE AUDIENCE
“The device and the length are irrelevant to the story – Audiences have spoken.
They want stories! They’re dying for them. They’re rooting for us to give them
the right thing. And they will talk about it, binge on it, carry it with them to the
bus, and to the hairdresser, force it on their friends, tweet, blog, Facebook,
make fan pages, silly GIFs, and God knows what else about it and engage in
with it with a passion and an intimacy that a blockbuster movie could only
dream of.”
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 99
AND ALL WE HAVE TO DO
IS GIVE THEM THE STORIES
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 100
FINAL WORD:
IT’S THE RISK TAKERS
THAT ARE REWARDED.
GO TAKE SOME RISKS.
TELL YOUR STORIES.
CONTENT MARKETING
MATTERS
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 101
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 102
@morethanroute66
www.wordconnect.com.au
Jason Dutton-Smith
Jason Dutton-Smith www.wordconnect.com.au @morethanroute66 103