WP_195 Fundamentals of Managing the DC Life Cycle for Owners-140902130318-Phpapp01

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    Fundamentals of Managing theData Center Life Cycle for

    OwnersSchneider Electric

    Data Center Science Center

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    White Paper 195

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    Just as good genes do not guarantee health and well-being, agood design alone does not ensure a data center is well-built andwill remain efficient and available over the course of its life span.For each phase of the data centers life cycle, proper care and

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    action must be taken to continuously meet the business needs ofthe facility. This presentation describes the five phases of thedata center life cycle, identifies key tasks and pitfalls, and offerspractical advice to facility owners and management.

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    Introduction Understanding the Big

    Picture

    The Five Phases of theData Center Life Cycle

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

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    Plan Phase

    Ideal project process

    Often referred to as programming

    Determines key project parameters of thephysical system to be created, i.e., systemconcept, site selection, and project process

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    ys em concep Players at this stage

    Facilities and IT departments

    Executives

    CFO

    Real estate group within the company

    NOTE: In this paper, only system planning is covered. System planning refers to the power, cooling, racks,

    and other support infrastructure systems. Planning related to the IT equipment is not discussed here.

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    Plan PhaseIdeal project process

    Conduct project efficiently, reliably, andunderstandably

    Have safeguards to eliminate missed handoffs, ambiguousresponsibility, and lost information

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    White Paper 140, Data Center Projects: Standardized Process, offers a detailed

    definition and description of a formal, standardized, and documented process.

    Detail key stakeholders, responsibilities Include strategies to manage unplanned occurrences, i.e., project

    changes and defects

    Be modular and configurable, adaptable to projects of different types

    and sizes

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    Plan PhaseSystem concept

    A high level description of thesystem

    Includes validated user preferencesand constraints, standards, codes,

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    See white paper 142, Data Center Projects; System Planning, for moreinformation.

    resource assignments, deadlines,and process requirements forproject

    These design requirements become

    input for design phase

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    Establish

    PROJECT PARAMETERS

    Develop

    SYSTEM CONCEPT

    1

    2

    Make the six foundational decisions that willcontrol the system architecture and budget

    Choose a model design for the system,based on the six PROJECT PARAMETERS

    Plan Phase

    System Planning SequenceSystem concept

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Incorporate

    USER PREFERENCESAND CONSTRAINTS

    Determine

    IMPLEMENTATIONREQUIREMENTS

    3

    4

    Identify, validate, and adapt user-specific details that will refine theSYSTEM CONCEPT

    Collect standards, codes,deadlines, resource assignments,

    and process requirements theproject must conform to

    Criticality Capacity Growth plan Efficiency Density Budget

    Referencedesign

    Roomchoice

    ConceptAdaptations

    ValidatedPreferences

    ValidatedConstraints

    Implementationrequirements

    The combined outputsare the design

    requirements for inputto the DESIGN phase

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    Plan Phase

    System concept

    Ri ht information > ri ht decision

    Avoid Problems inProject Process

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    maker > right sequence Focus on shared understanding and

    consensus: criticality, capacity,growth plan, efficiency, density, and

    budget Avoid detailed design work until

    design requirements are validatedand agreed upon

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    Plan Phase

    System concept Reference Designs

    Validated, documented hi h-level lan for

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    See white paper 147, Advantages of Using a Reference Design for moreinformation.

    physical infrastructure Especially important in the absence of

    design engineers in early planning phase

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    Plan Phase

    Site selection

    Site must meet design requirements Site evaluation must consider availability risks

    and financial benefits

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    See white paper 81, Site Selection for Mission Critical Facilities, for more

    information.

    Energy costs

    Tax preferences/incentives

    Labor costs

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    Design Phase

    Involves detailed design work required totranslate Plan phase outputs into site-specific schematics and buildable

    construction documents, i.e., drawings andspecifications

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Approved documents used for permittingby governmental authorities-having-jurisdiction - AHJs

    Construction contractors evaluated,selected

    Well-managed design/build model takesabout 4-6 weeks

    Well-managed design/bid/build modeltakes about 8-10 weeks

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    Key Tasks:Project management, meet budget, feasibility studies, preliminary

    Architect & CE Firm

    Owners Design Requirements from

    Plan Phase (see Figure 2)

    OR Design/Build Firm

    Owner evaluates,hires, and entersinto contractwith

    Design Phase

    Typical high-level overview

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    , , ,contractor and/or sub-contractors for build & commissioning phases

    General Contractor

    Likely parties involved indetailed design:

    Owner/Owners RepArchitectMEP engineers

    Structural, civil engineersIT consultantsEnergy/LEED consultantsCommissioning agentFacility Operators

    Schematicdesign (10%complete)

    Design

    development(50% complete)

    Constructiondocuments(100% complete)

    Detailed design outputs (approved by owner):

    Electrical Contractor

    Mechanical Contractor Low Voltage Contractor

    Cycles of design iterationtypically take place asrequirements, preferences,and constraints change.

    If construction delivery

    model is design/bid/build,bidding by contractorsoftentakes place at each of thedesign documentationlevels (10%, 50%, 100%are common)

    hired by architect or design/buildfirm

    Networking Contractor

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    Design Phase

    Design/bid/buildTraditional approach. Contractors bid during designdevelopment. Lowest priced responsible bidder meeting

    requirements is selected Construction begins.

    Construction delivery models

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    PROs:

    Possibly lower cost if design changeorders are well-controlled

    Typically presented with more choicesfrom more vendors for a given design

    CONs:

    Bid process can add monthsto project schedule

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    Design Phase

    Design/buildOwner or architect hires team responsible for both designand construction. Selection based on merits and price.

    Price is guaranteed. Change orders typically not allowed by

    Construction delivery models

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    .

    PROs:

    Shortens schedule by months.Eliminates time needed for biddingprocess. Construction starts in parallel

    with design documentation development

    Owner more likely to get exactly what is specified

    Enables early contractor involvement in design, possibly reducing risk andnumber of design iterations

    Fosters close cooperation between designers and contractors

    CONs:

    Likely not the lowest cost

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    Design Phase

    Important tool for ensuringright people > right time > right focus

    Defines key stakeholders roles, responsibilities byphase

    Owners contract

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Defines compensation and insurance requirements Describes

    Cost of work

    Change resolution methods

    Change order process, limitations Termination grounds and processes

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    Build Phase

    Information gathered and approved duringPlan and Design phases is used as a basisfor Build phase.

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    To bid for contractors

    To secure building permits

    As basis for what is actually built at the chosensite

    Construction begins according to project plan Perform regular audits, quality assurance

    Weekly progress meetings

    Opportunity to train owner and facility

    operations team

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    Build Phase

    Complete when

    Quality assurance confirmswork is complete to projectrequirements

    Final certification of

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    completion is issued to ownerby construction team lead

    Passing score oncommissioning test, if part ofproject

    Owner issues letter of formalacceptance of project

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    Build Phase

    Commissioning

    Defined as a reliability science thatdocuments and validates the result of a datacenters design and build processes

    Addresses Data Center complexity by testing and documenting overall

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    systems response to real world inputs and changes Ensures design and implementation in construction phase are sound

    Commissioning agents developcommissioning plan and schedule

    Work with design andconstruction teams

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    Build Phase

    Commissioning

    As built script report

    Output Documents

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Provides line-by-line report on whatpassed/failed

    Component error log report

    Describes what failed and what wasimpacted

    Trending report

    Executive summary of performance

    trends

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    Operate Phase

    A properly designed,

    Time during which physical infrastructuredoes what it was intended to do: house,power, cool, and secure IT servers, storage,and networking gear.

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    mp emen e , an suppor e

    O&M program will

    minimize risk

    reduce costs

    provide competitive

    advantage for the overallbusiness the data centerserves

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    Operate Phase

    Focuses on risk mitigation

    Grasps interconnectedness of facilityand IT systems

    Mission Critical Mindset

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    , -

    risk avoidance and problem solving

    Commitment to continuous learning andprocess improvement

    Owners & management mustimbue the Ops team with this

    philosophy and mindset

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    Operate Phase

    Environmental health and safety

    Personnel management

    Emergency preparedness and response

    12 Essential Elements ofData Center O&M Program

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Change management Documentation management

    See white paper 196, Essential Elements of Data Center Facility Operations, formore information.

    ranng

    Infrastructure management

    Quality management

    Energy management

    Financial management

    Performance monitoring and review

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    Operate Phase

    Facilities-IT cooperation

    Cooperation will

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Make capacity planning more accurateand day-to-day operations more

    efficient

    Minimize impact to SLAs and thebusiness when problems occur

    Reduce disruption caused by facility orIT equipment moves, adds, changes

    It is the responsibility of owners and management tofoster this cooperation!

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    Assess Phase

    Yields useful, actionable information including

    Concurrent with Operate phase, givesvisibility to how operators and physicalinfrastructure systems are performing onan on-going basis.

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    egree to w c t e es gn ntent an ac ty o ect ves are e ng

    met by current infrastructure in operation

    Energy efficiency of physical infrastructure in supporting IT

    General health and current risk profile of physical infrastructure

    Current power, cooling, and space capacities and use trends

    Effectiveness and experience levels of personnel Facility operations & maintenance program maturity and

    effectiveness

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    Outsourcing Services

    Benefit from experience andexpertise of others

    Advantages

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    on other key tasks andresponsibilities

    Avoids learning curve and mistakesresulting from first time tasks

    Provides alternative to internalresources that lackbandwidth/resources required tolearn new skills or perform certainfunctions

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    Conclusion

    Provided owners, managementteams with basic understanding

    of mission critical facility projectsand operations in the context of aData Center Life Cycle

    Described phases, their

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    n erconnec on, pr nc pa

    players, key areas of focus

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    Resources

    Data Center Projects: Standardized ProcessWhite Paper 140

    Data Center Projects: System PlanningWhite Paper 142

    Data Center Projects: Advantages of Using a Data Center Reference Design

    White Paper 147

    The Top 9 Mistakes in Data Center PlanningWhite Paper 145

    Site Selection For Mission Critical Facilities

    Schneider Electric Data Center Science Center WP 195 Presentation February 2014

    Browse all APC white paperswhitepapers.apc.com

    Browse all APC TradeOff Toolstools.apc.com

    Data Center Projects: CommissioningWhite Paper 148

    Ten Errors to Avoid When Commissioning a Data CenterWhite Paper 149

    Essential Elements of Data Center Facility Operations

    White Paper 196Avoiding Common Pitfalls of Evaluating and Implementing DCIM SolutionsWhite Paper 170