Use of ICT for enhancement of quality learning outcomes

3rd World Summit on Accreditation (WOSA-2016) 19 March 2016

Dr S G DeshmukhABV-Indian Institute of Information Technology &

Management,Gwalior

Key talking points..

Opening remarks

What are the learning outcomes?

Today’s learner

Role of ICT in enhancing the quality of outcomes?

Insights gained through a course

Closing remarks

2

Context..

Accreditation serves two major purposes: to assure quality to assist in the improvement process

Accreditation is outcome based !Quality of “learning outcomes” - a serious issue

focus of Effectiveness has changed from

Instructor-focused Teaching

to

Student-focused Learning

Perspectives on learning outcomes Learning Outcomes are specific statements of what students should

know and be able to do as a result of learning (Morss and Murray, 2005)

Learning outcomes are explicit statements of what we want our students to know, understand or to be able to do as a result of completing our courses(Univ. New South Wales, Australia)

Learning outcomes are statements that specify what learners will know or be able to do as a result of a learning activity. Outcomes are usually expressed as knowledge, skills or attitudes(American Association of Law Libraries).

Outcomes are narrower statements that describes what students are

expected to know and be able to do by the time of graduation (NBA, India)

4 4

5 5

Working Definition

Learning outcomes are statements of what a student should know, understand and/be able to demonstrate after completion of a process of learning

The learning activity could be, for example, a lecture, a lab module , activity in a tutorial

Learning outcomes must not simply be a “wish list” of what a student is capable of doing on completion of the learning activity.

Learning outcomes must be simply and clearly described. Learning outcomes must be capable of being validly assessed. They should facilitate learning

Typical learning outcomes..

Knowledge

Skills

Abilities

Learning outcome.. cont.

Knowledge is the theoretical or practical understanding of a subject. Knowledge is an understanding. It’s mental or theoretical.

Skills are the proficiencies developed through training or experience Skills are usually something that has been learned. We can develop our skills through the transfer of knowledge.

Abilities are the qualities of being able to do

something.

Learning outcomes must be..

Measurable/observable

Manageable, and

Meaningful

Quality framework.. PDCA

Why ICT for Today’s learner ..

Their world is flat !

Constantly surrounded by ICT

ICT is available in variety of forms

Web/social media has provided a different platform altogether !

Engagement of such learner is a challenge

Proposition:

Quality of learning outcomes can be enhanced by use of ICT !

Remarks..

ICT in broader sense

Not only as an enabler for teaching-learning process, but also to:

Establish connectivity

Enhance quality of engagement

Enhance quality of outcomes

ICT Capability

IT

capability

Meaning Example

Transactional IT can transform

unstructured processes

into routine transactions.

Uploading of content, evaluation, attendance

etc Student can be structured

Automatical IT can replace or reduce

human labor in a routine

process

Preparation of attendance reports,

preparation of defaulters, weak student

reports etc.,

Analytical &

Informational

IT can bring complex analytical

methods to bear on a process .

IT can bring vast Am

ounts of detailed

information into process,

Calculations of performance, student

/teacher evaluation using multi-

attribute decision making models

Data on extensive profile of students,

their background

Tracking IT allows the detailed

tracking of task status,

inputs, and outputs

Tracking the status of a particular

student tracking attendance,

assignment status, performance and

giving alerts

Spirit behind enhancing

quality of LO

DMAIC as a template

Quality concern

Improvement focus

ICT as an enabler

Learning is facilitated

Helps in hands-on experience

Engagement is enhanced

DMAIC

Define, Measure, Analyze, Improve, Control

Very structured

Links a quality initiative directly to measurable outcomes

Technology interventions possible

Phase Brief use of ICT Remarks

Define Use of multi-media content(Youtube etc,)

class room engagement through case

studies, field studies where IT can be

used

Helps in defining sharpened learning

outcomes (measurable and

manageable)

Collaborative social tools helped in

understanding the team work group

motivation

Measure Adoption of various web based or on line

statistical tools., use of LMS (learning

Management System)

Assists in quantifying and assessing

the learning outcomes

Analyze Use of simple statistical tools Aids in analyzing the outcomes and

reviewing the same. The PDCA

cycle helps in this .

Improve Use of feedback through social media, Helps in identifying direction for

improvement. The change in

behavior and attitude change can be

noticed.

Control Standardizing the outcomes ones the

stability is ensured. This can be done by

extensive documentation which could be

IT enabled.

Facilitates in transferring the

process know-how to other courses

DMAIC refined..

Typical learning outcomes..

Knowledge

Skills

Abilities

Case study

Course name: MEL420: TQM

Curriculum designed jointly by IIT Delhi, Industry associations and industry

Focus on applications of TQM

Emphasis on “Learning-by-doing” through the framework of Plan-Do-Check-Act (PDCA).

Offered at IIT Delhi

It is 3-0-2 course (meaning 3 lecture hours + 2 lab hours per week) : In all 42 lecture hours + 28 lab hours, total of 70 Hours)

Innovations…

Stimulating assignments ( 7 QC tools, on bad designs, poka-yoke, QFD) and case studies

Emphasis on syndicate exercises and Open ended assignments

Project component helps to relate real life experiences in and around

Technology enabled

Poka yoke for : Registration process at IITD,Items such school bag, LCD projector

TQM through Youtube

Module: Fundamentals Sn Video Link Duration

1 A Handy Guide to Quality

by CQI

http://www.youtube.com/watc

h?v=Cs0egDUI3AU

4.39 Min

2 Tom Peters about

Excellence

http://www.youtube.com/watc

h?v=d6kVOHTbDdw

5.18 Min

3 Quality Control/Assurance

at BM Private Ltd

http://www.youtube.com/watc

h?v=-Y1SUAEZink

1.09 Min

4 Deming’s fourteen points http://www.youtube.com/watc

h?v=edE0Cli943k

4.44 Min

5 Deming’s PDCA cycle http://www.youtube.com/watc

h?v=wE7EXRKYKy0

3.31 Min

Student Activation

Averageretention rate

5%

10%

20%

30%

50%

75%

80%

Lecture

Reading/Books on TQM

Audiovisual/Multi-media/Youtube

Demonstration/Hostel, SAC

Discussion /Lab exercises- Syndicate group

Practice by doing/Project work applied

Implementing? Simple campus based initiatives

passivestudent

activestudent

Doing:

Learning to do

Listening:

Learning aboutt

Learning outcomes through..

LO Through

Knowledge Minor examination , Book review

Skills Lab, syndicate exercise , Games

Ability Implementation of mini project /idea in a hostel, academic section, hospital

Attitude/Behavior

Team spirit, leadership, motivation etc. ,Positive frame of mind towards others ?

Student Learning Outcomes

Appropriate measures of Learning

Outcomes include:

Direct Measures (all students)

Capstone projects

Samples of student work

Project-embedded assessment

Observations of student behavior

Performance on a case study/problem

Pre-and post-tests

Indirect Measures Alumni, employer, student

surveys

Focus groups

Job placement statistics

Insights..

Student does not only consume the final product (therefore, are customers), but also participate in its production (therefore, is co-producer). ICT enables this !

The student may not be the product. The real product is the learning of the students and the consequent change in behavior. That is where outcomes matter !

Learning as a team effort between teacher and the student. Jointly, they produce a product that is learning of the student. Both parties are responsible participants in that process.

Remarks..

LO help to understand the subject matter ICT as an enabler Learning translated into action ! Key ability: Problem-solving approach through

synergistic teamwork and emphasis on process approach

Platform for development of Soft skills …..making of a documentary !

Narrow gauge Railway

Narrow Gauge Railway wasstarted in year 1904 andwas named Gwalior LightRailway (GLR) whichcovered the distance fromGwalior to Sabalgarh. In June 1909, the track wasready up to Sheopur Kalan. The width of the track is 610mm(The smallest !).http://www.youtube.com/watch?v=A5bZyN

q5k9Q

Observations..

Treat ICT as a vital enabler

Involve students actively

Social media helps to minimize distance between teacher and taught !

Propositions..

ICT as a tool to continuously review LO

ICT as an enabler to enhance quality of engagement

Quality of engagement has a bearing on quality of outcomes

Concluding remarks..

Expectations of today’s learner ICT manifested in a variety of forms Learning is a challenge Outcome may not necessarily be a ‘grade’ to be

earned but many other intangible rewards (such as going through the process, relating industry experiences with academics, keeping touch with faculty and enhancing quality of instructions).

Continuous improvement helps in improving quality ICT as an enabler for improving quality of outcome Translation of experiences to other courses as well

Thanks due to…

Prof N V Ratnalikar

and YOU for patient hearing

deshmukh.sg@gmail.com