Worldwide | 2017

Worldwide | 2017

SITSI I Vendor Analysis I Vendor Profile

ACCENTURE - VENDOR PROFILE - WORLDWIDE

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TABLE OF CONTENTS

LIST OF FIGURES

DOCUMENT INFORMATION

PAC'S ANALYSIS

PAC's Opinion

Strategy Review

SWOT Analysis

Positioning in PAC's 2015 Software Rankings - Worldwide/by country

Positioning in PAC's 2015 IT Services Rankings – Worldwide/by country

Main Changes 2015 / 2017

Hot News

ACTIVITIES ANALYSIS

Analysis of Products & Services

Analysis by Vertical Expertise

Top Accounts

Latest Deals & Projects

Mergers & Acquisitions

PERFORMANCE ANALYSIS

Financial Record

Breakdown of Worldwide Revenue

Breakdown of Worldwide SITS Revenue by Market Segments

Breakdown of Worldwide SITS Revenue by Vertical Sectors

Performance Review

GENERAL PRESENTATION

General Information

Brief Description

Business Organization

ABOUT PIERRE AUDOIN CONSULTANTS

SITSI | Vendor Analysis | Vendor Profile | Accenture | Worldwide | 2017 2

LIST OF FIGURES

Horizontal Expertise of Accenture

Software Product Portfolio of Accenture

IT Services Portfolio of Accenture

Vertical Expertise of Accenture

Financials (as reported)

Total Revenue by Segments (PAC estimates)

Total SITS Revenue by Segments - Shares and Growth Rates (PAC estimates)

Total SITS Revenue by Vertical Sectors - Shares and Growth Rates (PAC estimates)

Business Structure of Accenture

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DOCUMENT INFORMATION

Authors: Katharina Grimme ([email protected])

Quality check: Nick Mayes ([email protected])

Modification date: 1.08.2017

Scope ID: Worldwide | 2017

Portfolio ID: SITSI I Vendor Analysis I Vendor Profile


Accenture, with its end-to-end consulting and service approach and its strong innovation capability, is a clearleader in the IT services market – and is considered by many of its peers as the benchmark and model for theindustry. It is one of few truly global players in terms of coverage of industry, process, services, and geography.The company's comprehensive portfolio comprises strategy consulting, management and technology consulting,digital services, systems integration, application and infrastructure management services, cloud services as wellas business process operations services.

With this native, integrated consulting & IT services model, combining strong vertical, process and IT skills, aswell as management consulting and digital agency capabilities, Accenture has kept its premium status despitethe impact of industrialization and global sourcing. While most other major IT service providers have suffered atthe hands of the Indian competition, Accenture has used the global delivery model very aggressively to boostboth growth and profitability.

The company has a stable management team and has delivered sustained strong growth – well above marketrate – in recent years. It also has a superior operating margin compared to key competitors (e.g. higher thanCapgemini, though below the Indian vendors), and its market valuation underlines its popularity with the stockmarket.

A key success factor for Accenture is that permanent reinvention and transformation are part of thecompany's DNA, with the ability to reposition around any hot topic. It has the remarkable ability to develop innew, innovative topics (C&SI, end-to-end models) while keeping growing in legacy modernization (AM & BPO)and making this business profitable (industrialization & global sourcing).

Over the past 4-5 years, Accenture has fully embraced the move to "digital". Accenture perceives that largecompanies – the Global 2000, its key target client base – are moving to digital in a significant way: moving frombecoming digitally disrupted to becoming disruptors in their own right, by incorporating digital strategy, digitaltransformation and digital technology in innovative ways and driving disruption in their industry and in others.Consequently, for Accenture, digital transformation has become the core strategic priority. As one of the firstamong its peers, Accenture formed a "digital" business unit (Accenture Digital) in December 2013, comprisingcapabilities in CX, mobility, IoT and analytics, and it has since revamped its complete portfolio (across allbusiness units) to serve the digital transformation journey. In line with latest technology developments,Accenture is currently also focusing strongly on robotics, cloud, security, blockchain and artificial intelligence.

Applications-related services make up almost half of Accenture's revenue. The company positions itself as anend-to-end applications lifecycle partner, covering all aspects of a project from design through development,

PAC'S ANALYSIS

PAC's Opinion


operations and retirement. This is delivered primarily through the Accenture Technology business unit, which hasstrong alliances with leading business applications providers (SAP, Oracle, Microsoft, Salesforce and manyothers). While traditional AM is still a key part of the business, Accenture is focusing here also on "rotating tothe new", i.e. helping clients to migrate legacy application workloads to new, more flexible and scalableapplications, based on cloud platforms, automation, Agile and DevOps. This has implications also for thedelivery model: while the focus has in the past been on offshore delivery, there is now more demand for localdelivery as well as nearshore expansion.

A key aspect of Accenture's go-to-market strategy is its focus on a limited number of (large) clients (Accentureclaims that it is serving more than three-quarters of the FORTUNE Global 500 and 94 of the top 100).This strategy ensures a very high level of customer intimacy, aiming to achieve a maximum share of walletwithin the customer organization. Accenture has the ability to cover both innovation added value (combining in-depth vertical and process expertise) and commodity/legacy transformation (thanks to industrialization and aglobal delivery model), generating cost savings to finance new projects.

Within the organization, Accenture is continuously striving to have the right balance between autonomy (differentcultures, approaches) and synergies (bringing all resources together) for end-to-end deals.

Key challenges for Accenture will be to reinforce (onshore) strategy consulting capabilities (for digital and IoTtransformation projects industrialization has its limits) and to manage the automation challenges on theresources pyramid. For Accenture, attracting and retaining top talent for a diversified workforce, in the midst ofan increasingly fierce war for talent, will be a major growth challenge. To address this, large-scale (re-)traininginitiatives are under way to ensure that the workforce is up-to-date on digital topics. But Accenture also works on"digitized" career development, enabling "anytime, anywhere" feedback and employee involvement to create anenvironment for employees to continuously learn and grow.

Its highly aggressive acquisition strategy will continue to play a key part in the growth strategy. In the first half ofits FY 2017, Accenture already invested some $800m in M&A, mostly in the “new”, i.e.digital-, cloud-, orsecurity-related services, to expand "digital agency" capabilities (e.g. The Monkeys, Maud, SinnerSchrader,Karmarama, MobGen), but also in some specific vertical domains (e.g. dgroup and Kurt Salmon for retail; DaviesConsulting for utility) or technology expertise (e.g. Focus Group Europe, SolidserVision and NashCo forServiceNow capability, DayNine for Workday capability). Its ability to fuse these acquisitions into the groupwithout disrupting their culture and focus will be key to its inorganic development.


Accenture positions itself as an end-to-end service provider to support its customers in their digitaltransformation by "helping organizations maximize their performance and achieve their vision".

"Successfully rotating to the new" is one of the major goals of how Accenture wants to support its clients, whichmeans finding the right timing and strategy for their digital transformation process. The approach is to addressboth business and IT, which – in Accenture's view – are increasingly inseparable. The aim is to drive end-to-endtransformation for clients across Accenture's five businesses (representing the service value chain): strategy,consulting, digital, technology, and operations.

Accenture puts innovation at the core of its business model and declares “to lead with (applied) innovation ineverything we do”. This manifests itself through the launch of the Accenture Innovation Architecture, whichconsists of six parts, namely:

Accenture Research (research to identify and anticipate industry and technology trends)Accenture Ventures (partnerships with start-ups, entrepreneurs, investors, academic and corporate R&Dgroups)Accenture Labs (applied R&D initiatives)Accenture Studios (rapid development and prototyping of solutions/applications and design/creation of digitalservices)Accenture Innovations Centers (building and scaling of industry solutions)Accenture Delivery Centers (industrialized delivery of solutions)

A showcase of this Innovation Architecture is its new facility in Dublin, Ireland: The Dock, the company’s multi-disciplinary research and incubation hub was officially opened in February 2017 and currently houses more than250 professionals from multiple countries, who co-create new services and solutions together with clients andpartners.

The Innovation Architecture, with a number of locations and initiatives spread across key locations worldwide(and growing), is the latest strategic move by Accenture to position itself as a key partner in helping clientsmanage their digital transformation (“Transform the Core”) as well as co-create and scale (and re-use) new,digital business models (“Grow the New”). The focus – and go-to-market – very clearly remains on an industry-led approach, driven by strong industry know-how and industry-specific technology developments/deployments.Accenture is continually expanding its industry expertise, be it through acquisitions, partnerships or an evolvingecosystem.

The Accenture strategy fits very well into the strong level of disruption that is playing out in many of Accenture’skey industries (banking, resources, retail, manufacturing, etc.), and clients’ needs to re-think their fundamentals.With its established client relationships at C-Suite level, Accenture is in a strong position to become the primarydigital transformation partner, with the opportunity of innovation projects generating pull-through business, e.g.large-scale technology modernization or business process re-engineering. Consequently, Accenture Consultingis the leading business unit in terms of client conversations, aiming to become the trusted advisor to clients fortransformation topics, then leveraging the other business units to find the best solution for each client.

Accenture's leadership ambitions remain as follows:

“Market leadership”

Aim to be among the top three providers in each vertical, each geography, each market category

Strategy Review


"Growth leadership”

Double-digit (profitable) growth Keep employee numbers stable and leverage automation and artificial/cognitive intelligence

“Innovation leadership”

Vendor-agnostic innovation partner for clientsVision to provide any offering "as-a-service" (cloud first approach)

Accenture is going to market primarily as a vendor-agnostic service provider but continues to invest in its own IPin business and IT where required, to benefit from high market growth and more strongly set itself apart fromcompetitors.

With its end-to-end services portfolio and its innovation-led and industry-focused approach, Accenture clearlyhas a leading position. A key objective is to rotate all services delivered to clients to the "new" services, i.e.digital-, cloud- and security-related. In its third quarter (which ended May 31, 2017), Accenture announced amilestone, claiming 50% of its total net revenues were generated by services "in the new" segment – comparedto 40% in FY 2016.


STRENGTHS WEAKNESSES

Accenture has a strong management consulting

background with the ability to combine business

consulting with industry-tailored IT solutions.

Accenture is a leader in digital transformation topics,

offering an end-to-end service value chain for digital

topics and taking a clear position as trusted advisor for

its clients' digital journeys.

With Accenture Interactive, the company has a strong

end-to-end offering for CMO organizations, making it

one of the largest digital agencies worldwide.

Accenture Innovation Architecture is a highly mature

and integrated approach to foster innovation across the

organization, with clients as well as with partners and

ecosystems.

Accenture invests comparably strongly in its innovation

approach (R&D, labs, M&A, training, new services, etc.).

The company maintains strong process and vertical

knowledge, which is extended through a number of

niche consulting acquisitions.

The company has the ability to successfully take on a

high number of "value-based" contracts.

Accenture has a leading SAP practice for consulting and

systems integration in the US and worldwide.

It has a strong BPO offering – especially F&A,

procurement, and utilities, which have been

further developed through acquisitions.

Accenture has industrialized its low-level project

service work through its global delivery network and is

now focusing on automation for further efficiency and

effectiveness.

The company has long-standing client relationships with

large corporates.

It also has a strong brand awareness in the IT services

industry.

Accenture is not actively targeting the mid-market, which

could be a disadvantage since – in some markets –

innovative ideas and creative approaches evolve from

this market segment.

Accenture's business in IoT and artificial intelligence is

less mature than in other "digital" activities, but this is

being addressed (it is fast-growing) and is partly due to

the embryonic nature of these topics.

Due to its complex organizational structure, Accenture is

sometimes not perceived as flexible and agile enough

to respond to ad-hoc client requirements.

For complex requirements. Accenture tends to create

even more complex solutions.

SWOT Analysis


OPPORTUNITIES THREATS

With a strong focus on automation, Accenture can

further improve offshore services productivity (total

project costs) as a way of differentiating from the "race to

the bottom" on rates.

The rapidly growing adoption of cloud-based services

forms an opportunity for Accenture to leverage its "cloud

first" strategy, which is fueling much larger IT

service projects for on-premise and SaaS integrations.

Accenture's strong capabilities in new SAP technologies

(HANA, Leonardo) as well as the close alliance with

SAP form an enabler for further growth in the SAP HANA

market (incl. S/4HANA) and position Accenture as a

leading provider of end-to-end services for SAP in the

context of digital transformation.

The end-to-end portfolio for business and IT consulting

and services offers a great opportunity to accelerate

growth in the IoT space based on existing use cases.

With Accenture following its "Cloud First" approach, it is

to a certain extent cannibalizing its

"traditional" business, but Accenture is proactively

working to migrate its "traditional" business to new,

cloud-based business models, thus turning this threat

into an opportunity.

Accenture has created a super-efficient delivery

organization and model, designed for large projects

for large customers. However, PAC anticipates that

projects – especially in the digital topics – will

become increasingly smaller, as they will be broken into

smaller pieces, also by large IT users.

Although Accenture is actively working on re-balancing

its GDN, PAC considers the huge share of India in its

GDN as a potential risk that must be addressed both

through re-balancing as well as automation initiatives.

There is a danger of an increasing gap between the

speed of portfolio transformation ("rotating to the new")

and the capability of local sales and delivery resources

to upskill.

Attracting and retaining the right talent can become a

barrier to growth for Accenture as the "war for

talent" heats up.

With an increasing share of Accenture's business being

"digital" and digital technologies included in all offerings

and business units, it is unclear if and how the

Accenture Digital BU should be positioned in future.

There is intensive competition from Indian vendors

(TCS, Cognizant, Wipro, Infosys); they experience

strong growth and profitability, are aggressively

targeting the US and European market, recruiting local

talent and building out their digital transformation

capabilities.


REGION/COUNTRY RANK MARKET SHARE

Worldwide # 82 0.1%

EMEA # 88 0.1%

Italy # 19 0.6%

2015 rankings and market shares; to be updated as soon as 2016 rankings are published.Only countries considered, in which the profiled company appears in our standard SITSI vendorrankings.

Positioning in PAC's 2015 Software Rankings - Worldwide/by country



Worldwide # 3 3.7%

EMEA # 3 4.3%

Austria # 9 1.8%

Belgium # 4 5.2%

Czech Republic # 7 2.9%

Denmark # 6 4.0%

Finland # 5 5.9%

France # 6 3.8%

Germany # 5 3.0%

Hungary # 14 1.4%

Italy # 2 10.2%

Netherlands # 4 5.9%

Norway # 2 5.8%

Poland # 7 2.7%

Russia # 20 1.4%

Slovakia # 6 5.1%

South Africa # 7 4.6%

Spain # 2 8.1%

Sweden # 9 2.6%

Switzerland # 4 5.6%

Turkey # 6 3.0%

United Kingdom # 4 4.6%

Positioning in PAC's 2015 IT Services Rankings – Worldwide/by country



Americas # 2 4.4%

United States # 2 3.8%

Brazil # 5 4.4%

Asia Pacific # 7 2.7%

India # 11 1.7%

Japan # 15 1.5%

* 2015 rankings and market shares; to be updated as soon as 2016 rankings are publishedOnly those countries considered in which the profiled company appears in our standard SITSI® vendorrankings.


May

2017

Accenture appointed Sevasti Wong as global talent and organization consulting lead for the company’s

communications, media & technology (CMT) operating group, effective immediately.

Accenture hired Rafael López as a managing director in its health & public service practice in North

America. López joins Accenture from the US Department of Health and Human Services (HHS).

To support innovation of existing and emerging Oracle-based technologies, Accenture launched the

Accenture Innovation Center for Oracle in Riga, Latvia. The center provides a facility for new and existing

clients in the Nordic and Baltic region to test or pilot Oracle technology without up-front investments.

Accenture appointed Brian Irwin to lead its industrial group in North America, effective immediately. He will

be responsible for the company’s automotive, construction, freight and logistics, industrial equipment and

public transport industry segments.

Accenture announced the appointment of George Nazi as global network practice lead within the

company’s communications, media & technology operating group. In this role, George is responsible for all

aspects of Accenture’s network practice defining the go-to-market approach, shaping the strategy, and

designing and executing on all Accenture’s network offerings.

Apr

2017

Former US Army senior intelligence officer Lieutenant General Mary A. Legere (Ret.) joined Accenture

Federal Services (AFS) as managing director for the national and defense intelligence business. Legere

will bring Accenture’s global secure digital, mission analytics and agile development capabilities to national

defense intelligence and cyber clients.

Mar

2017

Accenture opened the doors of a new Liquid Studio in Sydney as part of the company’s accelerated

investment in innovation in Australia. At the Liquid Studio, clients will work side by side with Accenture

professionals to turn ideas into innovative applications and solutions.

Accenture launched a Liquid Studio in Singapore to help clients around the region take advantage of new

innovations and accelerate software application development cycles.

Accenture opened a Liquid Studio in Riga to help clients speed up innovation and software development

cycles.

Feb

2017

Accenture announced the appointment of Laura Gurski as Senior Managing Director, Products – effective

immediately. As the head of Accenture’s customer and channels consulting practice for products, Ms. Gurski

will oversee the development and delivery of marketing, customer service, commerce and sales

transformation services.

Main Changes 2015 / 2017


Jan

2017

Accenture opened its first UK-based Liquid Studio in the heart of London’s business district. The Liquid

Studio is purpose-built to help speed up innovation and software development cycles, giving clients an

open environment in which they can accelerate their next phase of digital transformation.

Accenture announced the appointment of Wayne Hull as managing director and head of Accenture Digital

for South and Sub-Saharan Africa.

Accenture hired Tammy Soares as managing director to lead Accenture Interactive’s West region in North

America. She will focus on driving growth, bringing innovation to clients and strengthening the digital

agency’s impact in the region.

Dec

2016

Accenture opened a location for Accenture Interactive in Hong Kong, which will serve as a go-to destination

for the company’s clients to co-create, innovate and apply the latest digital technologies and experiences to

shape the way we live and work. It is the digital agency’s new Hong Kong location where clients will have

full access to the digital capabilities of Accenture Interactive, Fjord and PacificLink to help transform their

businesses, ranging from innovation to strategy, experience design, creative content and technology.

Nov

2016

Accenture opened a Liquid Studio in Milan, Italy, designed to help organizations accelerate innovation by

quickly transforming ideas into applications and services using the latest technologies, intelligent

automation, contemporary architectures, and leading software development methods.

Accenture opened a new Accenture Delivery Center for Technology in Budapest, Hungary, to deliver

technology services to clients powered by the local pool of science, technology, engineering and math

(STEM) talent. Budapest is the seventh delivery center location for Accenture in Central and Eastern

Europe.

Accenture announced that Herbert Hainer has been appointed to the company’s board of directors,

effective November 2. Mr. Hainer was chief executive officer and chairman of the executive board of adidas

from 2001 until his retirement in September 2016.

Oct

2016

Accenture hired Brigitte Gwyn as a managing director of government relations, effective Nov. 7. Gwyn

will be responsible for the company’s government relations activities in North America as well as key growth

markets, including Latin America. In this role, she will help strategically position the company, build deep

relationships in government and effectively advocate for public policy outcomes.

Accenture introduced a solution, Mortgage & Compliance as-a-Service (MCaaS), designed to help

simplify the outsourcing model for lenders by providing a prescribed, end-to-end, product-rich mortgage

manufacturing solution, coupled with the US mortgage industry’s only warranty for compliance and investor

risk.

Harold Smith, a former associate deputy director at the National Security Agency (NSA) and a seasoned

intelligence and defense executive, has joined Accenture Federal Services (AFS) as a managing director

to lead its intelligence practice.


Sept

2016

Accenture introduced a new cloud-based solution, Accenture Wealth Management Compliance Solution

for Salesforce, designed to help wealth management firms comply with the US Department of Labor’s

fiduciary rule for advisers overseeing retirement accounts.

Ira Hunt, former chief technology officer for the CIA, has joined Accenture Federal Services (AFS) to lead

its cybersecurity practice, which offers its clients a portfolio of key cyber capabilities including strategic

consulting, data-centric security technologies, secure transition to the cloud, and operational security such

as cyber hunt and incident response.

Jul

2016

Accenture announced that Nancy McKinstry has been appointed to the company’s board of directors,

effective July 13. Ms. McKinstry is chief executive officer and chairman of the executive board of Wolters

Kluwer, a global leader in professional information services and solutions headquartered in the

Netherlands.

Accenture and RoboValley, an innovation hub for robotics located at Delft University of Technology in the

Netherlands, have announced a five-year collaboration designed to advance the development of the next

generation of robotics technology. Accenture will invest €500,000 to facilitate international robotics research

and development and knowledge sharing, becoming RoboValley’s Crown Partner.

Jun

2016

Accenture announced the launch of a new comprehensive support service for businesses that

employ LINE Business Connect, the service for businesses provided by LINE Corporation, to enable a

new and enhanced customer experience.

Accenture launched a High Velocity Customer Experience solution, a fully functional and ready-to-use

preconfigured solution built on a foundation of Accenture’s global experience and leading practices on

customer engagement and commerce solutions from SAP Hybris. It is designed for fast deployment with

predictable results at reduced cost, as well as high flexibility that can be tailored to clients’ needs. High

Velocity Customer Experience can be implemented in as little as three months, helping clients easily move

processes into the cloud and accelerating time to value.

Accenture’s new Cybersecurity R&D Lab in Israel opened, marking another key milestone in the

company’s cybersecurity expansion and leadership. The Accenture lab will focus on cybersecurity R&D

projects in advanced threat intelligence, active defense and Industrial Internet of Things security by

applying the latest developments in artificial intelligence, blockchain and advanced analytics from across

Accenture’s global network of labs and innovation centers.

Accenture announced Kelly Bissell's joining of the company to lead Accenture Security. Bissell brings

more than 25 years of security industry experience to Accenture and specializes in breach incident

response, identity management, privacy and data protection, secure software development and cyber risk

management. In his new role, Bissell will run Accenture’s security business, which spans strategic

consulting, proactive risk management and digital identity to cyber defense, response and remediation

services and managed security services – across all industries.

May

2016

Accenture hired Jill Kramer as managing director of advertising, where she will work across Accenture's

marketing teams to drive the company’s digital first agenda through strategic and creative advertising

campaigns. In her new role, Kramer leads the company’s advertising strategies and effectiveness, creative

development and execution, campaign management, and media planning in 35 countries – across digital,

mobile and traditional advertising channels.


Apr

2016

Accenture appointed Greg Kaplan as the company’s lead creative director. Kaplan will be responsible for

creative ideation and development of the corporate brand with a focus on creative concepting, innovation

and branding standards. Kaplan will infuse a consistent and distinctive creative vision and visual aesthetic

across the Accenture brand and each of its five businesses – Strategy, Consulting, Digital, Technology and

Operations.

Accenture announced that Jill Standish has joined Accenture Consulting and been named Senior

Managing Director, Retail. As the head of Accenture’s Retail practice, Ms Standish will focus on the

business strategy and ongoing development and execution of the retail industry strategy for clients. Ms

Standish will oversee Accenture’s offerings and assets, guide growth and capability development as well as

manage the retail industry client portfolio, with a focus on driving the business transformation for clients.

Accenture announced the global rollout of an intelligent automation platform, Accenture myWizard, that

enables smarter, more innovative and more efficient application services consisting of systems integration

and application development and management. The platform combines Accenture’s industry and

technology assets and business knowledge across 40 industries with intelligent automation, including

artificial intelligence at its core.

Jan

2016

Accenture appointed Leonardo Framil geographic unit managing director for Latin America and country

managing director for Accenture in Brazil, effective Jan. 1. He succeeded Roger Ingold, who had served in

both positions since 2004.

Accenture named Alan McIntyre as senior managing director, global banking, effective January 6. Mr.

McIntyre will be responsible for Accenture’s banking industry vision and strategy, investment priorities,

offering development and network of alliance partners.

Nov

2015

Accenture announced the appointment of Arun Sarin to the company’s Board of Directors, effective

October 30. Mr. Sarin was Chief Executive Officer of Vodafone Group Plc from 2003 until his retirement in

2008 and also served as a director of Vodafone from 1999 to 2008.

Oct

2015

Accenture and Amazon Web Services (AWS) announced the formation of a business group to help

clients move their businesses to the cloud more quickly. The Accenture AWS Business Group brings

together dedicated professionals from each company with expertise in cloud solutions, architecture and

development, marketing, sales, and business development. The business group will offer integrated

consulting and technology solutions designed to help enterprise clients take greater advantage of the

flexibility and economics of an "as-a-service" operating model where IT and business services are delivered

on demand, via the AWS Cloud.

The companies are committed to training an additional 1,000 Accenture professionals and certifying 500

Accenture professionals on the AWS Cloud in the first year, in addition to supporting go-to-market activities.


Accenture Reports Financial Results…

Last updated: 3 APR 2017


Publication date: 8 DEC 2016


Publication date: 9 SEP 2016


Last updated: 25 MAR 2016


Last updated: 18 DEC 2015


Last updated: 5 AUG 2015


Last updated: 5 MAY 2015


Publication date: 6 MAR 2015


Last updated: 6 MAR 2015


Last updated: 17 DEC 2013

Hot News


Horizontal Expertise of Accenture

Cross-sectoral assessment considering the market shares in the respective segments. Scale: 10 = >10%, 9 = 7.5 to 10%, 8 = 5 to 7.5%, 7 = 2.5 to 5%, 6 = 1 to 2.5%, 5 = 0.5 to 1%, 4 = 0.25 to 0.5%, 3 =0.1 to 0.25%, 2 = 0.05 to 0.1%, 1 = < 0.05%, empty space = company not present in the respectivesegment.Market shares have been calculated at worldwide level.

ACTIVITIES ANALYSIS

Analysis of Products & Services


Software Product Portfolio of Accenture

Cross-sectoral assessment considering the market shares in the respective segments. Scale: 10 = >10%, 9 = 7.5 to 10%, 8 = 5 to 7.5%, 7 = 2.5 to 5%, 6 = 1 to 2.5%, 5 = 0.5 to 1%, 4 = 0.25 to 0.5%, 3 =0.1 to 0.25%, 2 = 0.05 to 0.1%, 1 = < 0.05%, empty space = company not present in the respectivesegment.Market shares have been calculated at a worldwide level.


IT Services Portfolio of Accenture

Cross-sectoral assessment considering the market shares in the respective segments. Scale: 10 = >10%, 9 = 7.5 to 10%, 8 = 5 to 7.5%, 7 = 2.5 to 5%, 6 = 1 to 2.5%, 5 = 0.5 to 1%, 4 = 0.25 to 0.5%, 3 =0.1 to 0.25%, 2 = 0.05 to 0.1%, 1 = < 0.05%, empty space = company not present in the respectivesegment.Market shares have been calculated at a worldwide level.

Accenture maintains an extensive range of offerings in its portfolio including management,strategy & technology consulting, systems integration and project services, as well as management ofIT systems, IT outsourcing and BPO services.

Additionally, Accenture provides software products with a software unit that offers software solutionsthrough a license/maintenance model, as well as in SaaS mode.

Accenture’s portfolio is divided into five businesses: Strategy, Consulting, Digital, Technology, andOperations.

Strategy: Accenture Strategy's mission is to shape its clients' future by combining deep businessinsight with the understanding of how technology will impact industry and business models. Strategyis the top entry door to its customers' C-levels and top decision makers, where huge transformationprojects are initiated. Main areas of activity are CFO and enterprise value, digital strategy,operation strategy, advanced customer strategy, talent and organization, technology strategy.Consulting: Accenture Consulting's mission is to support clients on their transformation journeys.The main capability is industry expertise and the end-to-end management of every kind of digitaltransformation project for customers.Digital: Accenture Digital’s mission across its practice areas is to help clients build a digital core, tounlock trapped value in their business and pivot to the new. It is part creative agency, partconsultancy and part technology powerhouse. Analytics embeds new intelligence across businessesto break down silos and empower organizations to drive new growth. Interactive transformsconsumer and employee experiences across the entire customer journey to expand market shareand future-proof business. Industry X.0 and mobility use digital technologies to fundamentally


reinvent how work gets done in core processes like supply chain and manufacturing to not onlyrealize significant savings but also create new products and services.Technology: Accenture Technology's mission is to power digital transformation for its clients throughnew IT services designed to reinvent their applications portfolio by combining business and industryinsights with innovative technology. Main areas are application services, including cloud,outsourcing, modernization, testing and leading platforms like SAP, Oracle, Microsoft, Salesforce,Workday and Pegasystems.Operations: Accenture Operations' mission is to drive transformation and deliver business outcomesthrough infrastructure, security, the cloud, and business process services.


Vertical Expertise of Accenture

Vertical Expertise: Sector-specific assessment considering individual solutions & resources. Scale: 9-10= very strong sector-specific expertise, 7-8 = strong sector-specific expertise, 5-6 = medium sector-specific expertise, 3-4 = weak sector-specific expertise, 1-2 = cross-vertical expertise only, 0 =company not present in the respective segment.SITS Market Share: Sector-specific assessment considering the SITS market shares in the respectivesectors. Scale: 10 = > 10%, 9 = 7.5 to 10%, 8 = 5 to 7.5%, 7 = 2.5 to 5%, 6 = 1 to 2.5%, 5 = 0.5 to 1%, 4= 0.25 to 0.5%, 3 = 0.1 to 0.25%, 2 = 0.05 to 0.1%, 1 = < 0.05%, empty space = company not presentin the respective segment.Market shares have been calculated at a worldwide level.

Analysis by Vertical Expertise


SECTOR MAJOR ACCOUNTS

Manufacturing

AstraZeneca, Astella, Biesse, BMW, BP, Bristol-Myers Squibb, British

Tobacco, Carlsberg, Ducati, Henkel, Horizon Pharma, Jeep, L'Oreal, Mars,

Michelin, Procter & Gamble, Rio Tinto, Schlumberger, Schneider Electric,

SEA, Skanska, Syngenta, Unilever, Biesse, CAT, Biogen, Stryker, gsk,

BASF, Huntsman, Gerdau, Outokumpu, ThyssenKrupp CSA, AngloGold

Ashanti, Goldcorp, Vale

Banking Credit Agricole (further references not available due to client confidentiality)

InsuranceZurich Insurance Group (further references not available due to client

confidentiality)

Public Sector

eu-LISA, Federal Bureau of Investigation (FBI), General Services

Administration (GSA), HRSA Electronic Handbooks System, Ipswich City

Council, Japan’s Ministry of Agriculture, London Metropolitan Police

Service, US Air Force, U.S. Department of Veterans Affairs, West Midlands

Police (WMP), The Office of the United Nations High Commissioner for

Refugees (UNHCR), The World Bank, Fulton County, Georgia

Telecom KPN, Oi

Utilities

Energy, Oil & Gas

Engie, Iren Mercato, Towngas, ENGIE, AGL, Consolidated Edison, RWE,

Sydney Water, Thames Water, UK Power Networks, X3 Energy

Apache Energy, Shell, BP, Caltex, Hess Corporation, OMV, Pertamina

Retail & Wholesale Coop Italia, Deppon, Dixons Carphone, Fast Retailing

Services & Consumers

Cushman & Wakefield, M6 Publicité and M6 Web, Marriott International,

Meliá Hotels International, Microsoft, Rentokil, Kimberly Clarke, Carnival

Corporation

TransportTransavia, Air France-KLM-Martinair Cargo, Avianca, DHL, IAG Cargo,

Lufthansa, Metro de Madrid, Nuovo Trasporto Viaggiatori (NTV), Panalpina

Please note this covers publicly available/referenceable information only

Top Accounts


SECTOR LATEST DEALS & PROJECTS

Manufacturing

Schneider Electric (FR): development of the Schneider Electric Digital Services Factory, a

"virtual" factory that enables Schneider Electric to rapidly build and scale new offerings in

areas such as predictive maintenance, asset monitoring and energy optimization.

JEEP (US): introduction of an augmented reality experience at its dealerships.

Mars (US): implemented the Accenture Trade Promotion Management (TPM) to help

streamline planning and execution of its trade promotions.

Ducati (IT): integration of Internet of Things (IoT) and Artificial Intelligence technologies into the

testing of its MotoGP racing bikes.

Syngenta (CH): design and implementation of a new digital logistics operating model across

all modes of transportation, including sea and air freight globally and road freight in North

America and Europe.

BP (UK): has extended an agreement by two years for Accenture to serve as its global

provider of finance and accounting (F&A) business process services through 2021.

Schlumberger (US): expanded a five-year agreement to be provided with transformational

finance and accounting (F&A) business process outsourcing (BPO) services through 2021.

Skanska (SE): management of its Oracle Fusion applications in Sweden and Finland for

greater operational efficiencies and enhanced application management services.

BMW (DE): BMW i pilots augmented reality product visualizer powered by Tango, Google’s

smartphone AR technology. Unique interactive customer experience designed and built by

Accenture.

L'Oreal (FR): responsible for managing and optimizing search engine marketing (SEM),

search engine optimization (SEO) and digital marketing analytics in the market.

SEAT (ES): development of a proof of concept that explores the opportunities for new services

enabled by the Internet of Things (IoT) and the connected vehicle.

Horizon Pharma (IE): support of the transformation of its business operations and assistance

to enable strategic growth across the company’s healthcare lines of business.

Latest Deals & Projects



Banking

Nordea (SE): Nordea has selected Accenture and Temenos to help the bank replace its core

banking systems across the Nordics as part of its broader “simplification” program. Accenture

will help implement the new core banking platform, which will be based on Temenos’ core

banking software.

Payments Canada (CA): Payments Canada has selected Accenture to help it lead the

modernization of its payments system. The multi-year initiative plans to transform the systems

and rules essential to Canada’s payments ecosystem.

Insurance

Towergate (UK): selected Accenture as its strategic service provider to help with its IT

infrastructure transformation across its entire business. The transformation program focuses on

networks, data centers, end user computing and service support. Towergate has chosen to

work with Accenture to migrate infrastructure and applications to the public cloud – supporting

the data center and end user computing service towers. Towergate and Accenture have also

signed a five-year arrangement for Accenture to manage service support across the whole IT

infrastructure estate.



Public Sector

GSA FEDSIM (US): five-year, $232 million contract to help the US Marshals Service (USMS)

implement its Mission Modernization Program, which will provide mobile capabilities and real-

time decision-making with an enterprise data solution to improve data accessibility through an

intuitive, user-centered design.

FBI (US): seven-year blanket purchase agreement (BPA) with a $100 million ceiling for

the provision of application services and the continued introduction of digital solutions to

further enhance the bureau’s human resources (HR) systems capabilities.

HRSA Electronic Handbooks System (US): provide operations and maintenance support

(one-year, $15.5 million contract has four one-year options, with a total value of $81.3 million).

CityOS, Barcelona’s operating system (ES): develop a system to analyze all data across city

services, create a single source of information that will help municipal authorities to anticipate

needs and improve citizen’s advice and assistance services.

US Federal Agencies (US): provide human capital strategy, training and development, and

performance improvement services ($11.5 billion contract).

eu-LISA: provide application and infrastructure services for the EU Visa information System

(VIS) and for the Biometric Matching System (BMS) underpinning VIS.

US Department of Veterans Affairs (US): support the National Service Desk (NSD) – a key

component of the Department’s MyVA strategy for improving VA employee experience across

the enterprise (nine-month, $36.5 million base period with three, one-year options capped at

$286 million).

Japan’s Ministry of Agriculture (JP): provide management consulting services.

Ipswich City Council "Smart City" Strategy (AU): develop and deliver an innovative

blueprint to optimize city operations, enhance community engagement, cultivate digital

technology capabilities and lead economic innovation.

London Metropolitan Police Service (UK): increase its use of digital technologies, including

mobile and analytics solutions, while also facilitating increased digital interaction between

police and citizens.

Office of the National Coordinator for Health Information Technology (ONC) (US): a two-

year management consulting contract to establish a framework of best practices for the

effective use of patient-generated health data (PGHD) in research and care delivery.

US Air Force (US): 30-month, $73 million contract to complete work on the Air Force’s

financial management system.



Retail

Coop Italia (IT): Italy’s largest supermarket chain opened its Supermarket of the Future

store. Accenture created an innovative and informative shopping environment, merging the

physical and digital to recreate the atmosphere of local open-air markets, combined with

innovative digital solutions that provide useful product information, while improving store

navigation.

Dixons Carphone (UK): multi-year agreement, application development and maintenance

services to the business.

Deppon (CN): design a new agile sales and operations organization that will benefit from

advanced customer insights.

Telecom n/a

Utilities

Iren Mercato (IT): launch of one of the first connected home services for customers in

Italy, design the new service and operating model.

Hess Corporation (US): new cloud-enabled operating model can ramp up or down IT

infrastructure and digital technologies during volatile industry cycles.

Towngas (HK): launch a new digital engineering project management solution – Corporate

Project Information Management (CPIM) – with automated business processes and mobile

capabilities. Accenture designed, developed and deployed the solution, working with Avanade

to host it on a scalable cloud platform.

Engie (FR): reinvent its retail business model and drive digital disruption in the market.

Services

Rentokill (UK): piloting an artificial intelligence app to help its almost 5,000 pest control

technicians fight bugs faster for customers.

Microsoft (US): seven-year contract extension to continue providing finance and accounting

(F&A) and procurement business process services. Accenture will leverage artificial

intelligence, automation and analytics capabilities to deliver better business insights and help

Microsoft increase productivity and efficiency.

Meliá Hotels International (ES): implement a new digital transformation strategy.

Cushman & Wakefield (US): expanded capabilities and powerful analytics – all in the name of

enhancing the client experience.



Transport

Avianca Holdings (CO): develop a chatbot to enhance the airline’s digital customer

experience by providing travelers with a range of helpful travel-related services and real-time

information.

Metro de Madrid (ES): support the design of a new operational model for control of station

equipment, security, and passenger information management.

IAG Cargo (UK): provided software to help deliver more flexible reservation processes for all

commercial cargo operations worldwide.

Air France-KLM-Martinair Cargo (FR): implement Accenture Air Cargo Reservations

software, optimizing freight capacity over the entire network, offering customers complete

solutions and booking efficiency.

Transavia (NL): support development of airline carrier vision which drive first implementation

of Accenture Aviation Experience Accelerator to digitize operations to better support

employees and customers

Carnival Corporation (US): develop new interactive guest-experience platform to transform

the guest experience through intelligent personalization

Please note this covers publicly available/referenceable information only


Acquisitions:

12 July 2017 - Accenture acquired Clearhead, the digital optimization company, based in Austin,Texas, to strengthen the personalization services of Accenture Interactive.28 June 2017 - Accenture acquired Intrepid, expanding its capabilities to help brands transformmobile user experiences as connected devices soar.2 June 2017 - Accenture acquired SolutionsIQ, a leading provider of Agile transformation servicesfor business and technology.1 June 2017 - Accenture announced that it has agreed to acquire LabAnswer, a leading US-basedresearch and laboratory informatics technology consulting firm.15 May 2017 - Accenture acquired Media Hive, an e-commerce solutions provider with expertise incross-channel commerce strategy, custom application development, and the creation of innovativeretail experiences for any device.7 May 2017 - Accenture acquired the creative agency The Monkeys and design business, Maud.The Monkeys is Australia’s most awarded independent creative advertising agency, renowned for itsbrand strategy and creative talent.20 April 2017 - Accenture acquired Kunstmaan, an independent integrated communicationsagency in Belgium. The acquisition will expand the presence of Accenture Interactive in the Belgianmarket and strengthen its ability to deliver brand, creative and marketing services to clients.12 April 2017 - Accenture completed the purchase of a 62% majority shareholding inSinnerSchrader, one of the leading digital agencies in Germany.3 April 2017 - Accenture acquired UK-based Genfour, a pure-play automation service provider withdeep domain expertise and industry experience in assessing, implementing and managingautomation solutions.3 April 2017 - In a move to provide clients with better and more comprehensive threat intelligence,Accenture completed its acquisition of the iDefense Security Intelligence Services business fromVeriSign, Inc.3 April 2017 - Accenture completed its acquisition of Arismore, a privately held company in Francethat specializes in providing security services, including identity and access management (IAM), aswell as enterprise architecture, change management and related training services.28 March 2017 - Accenture completed its acquisition of First Annapolis, a privately-held paymentsconsulting and advisory firm that serves a wide range of clients globally, including leading financialinstitutions, retailers, travel and entertainment companies, communications/technology companies,and private-equity firms.21 March 2017 - Accenture acquired Focus Group Europe, a United Kingdom-based, privatelyowned, ServiceNow consulting services provider and software reseller that is one of the largestremaining pure-play ServiceNow consulting partners in the UK.21 March 2017 - Accenture completed its acquisition of OCTO Technology, a technologyconsultancy specializing in digital transformation services and software development.10 March 2017 - In a move designed to deepen its existing aviation capability, Accenture completedits acquisition of the corporate advisory and consulting businesses of Seabury Group, a NewYork-based professional services firm focused on the aviation industry, in order to help the world’sleading airlines accelerate the pace of digital transformation.1 March 2017 - Accenture acquired Davies Consulting, an innovative provider of utility assetmanagement, risk management, grid and pipeline network modernization and emergencymanagement services.

Mergers & Acquisitions


8 February 2017 - Accenture entered into an agreement to acquire the US federal governmentservices business of Endgame Inc., a privately-held endpoint detection and response (EDR)cybersecurity software company based in Arlington, VA.8 February 2017 - Accenture completed its acquisition of InvestTech Systems Consulting, amarket leader in investment technology systems integration and consulting services that supportmany of the world’s largest asset managers and investment service providers.25 January 2017 - Accenture acquired solid-serVision, a Germany-based privately ownedconsulting and system integration company that is one of the largest independent ServiceNow pureplay companies in Europe.9 January 2017 - Accenture acquired Altitude, a privately-held product design and innovation firmbased in Boston that uses its expertise in consumer insight, design and product engineering to helpcompanies innovate and develop new physical products and services.2 December 2016 - Accenture completes Defense Point Security acquisition, bolsterscybersecurity defense services for US Federal Agencies. 29 November 2016 - Accenture acquired creative agency Karmarama to expand its brand strategy,mobile experience capabilities in the UK. The acquisition strengthens the ability of AccentureInteractive, part of Accenture Digital, to create and deliver integrated customer experiences tobrands in the UK and beyond.25 November 2016 - Accenture completed acquisition of a 47.4% shareholding in OCTOTechnology. 10 November 2016 - Accenture completed acquisition of DayNine to boost market-leading workdaycapabilities. The acquisition extends Accenture’s already strong position in Workday and providesnew value for clients.9 November 2016 - Accenture acquires Nashco Consulting Ltd., expanding ServiceNowcapabilities in North America. The acquisition further strengthens Accenture’s position as a leader inthe ServiceNow partner ecosystem and enhances the company’s technology capabilities and deepindustry experience in cloud strategy, implementation, integration and management for clientsseeking to tap the as-a-service economy.2 November 2016 - Accenture completed acquisition of Australian security company Redcore,expanding its security offerings and presence in the Asia-Pacific region. The acquisition, firstannounced on August 22, 2016, enhances Accenture’s existing IAM services and security as-a-service capabilities and extends the company’s other critical cyber defence services in the Asia-Pacific region.2 November 2016 - Accenture completed acquisition of Kurt Salmon, expanding strategycapabilities in the retail industry. 1 November 2016 - Accenture acquired Realworld OO Systems B.V., a leading utilities geographicinformation system business. The transaction will expand Accenture’s end-to-end portfolio of smartgrid services and accelerate its plans to grow digital consulting services in Europe.31 October 2016 - Accenture acquired 2nd Road to strengthen strategy capabilities in Australia andNew Zealand. The acquisition will enable Accenture's strategy to combine the power of a strategicanalytical thought process with the ability to craft breakthrough propositions and services throughhuman-centered co-design. Together, this will give clients a competitive edge by enabling them tofundamentally re-imagine the future of their organizations.18 October 2016 - Accenture expanded capabilities in branch and digital transformation byacquiring Allen International. 26 September 2016 - Accenture announced to acquire DayNine, expanding workday capabilities totransform employee experience for clients. The acquisition will extend Accenture’s position inWorkday and provide new value for clients.8 September 2016 - Accenture announced to acquire New Energy Group to further expand itssalesforce capabilities for clients, accelerate its cloud first agenda. 22 August 2016 - Accenture announced to acquire Australian Security Company Redcore.


1 August 2016 - Accenture completed acquisition of dgroup, expanding its digital transformationcapabilities for retail and consumer goods companies.28 July 2016 - Accenture acquired Tecnilógica to scale its open-source digital skills in Spain.19 July 2016 - Accenture acquired MOBGEN, expanding end-to-end digital services. 3 July 2016 - Accenture completed acquisition of majority stake in IMJ. The majorityacquisition enhances the capabilities of Accenture Interactive in the local market, bringing togethercreativity, deep knowledge in advanced digital technology and consulting capabilities fromAccenture and IMJ to provide end-to-end digital marketing services.20 June 2016 - Accenture acquired Maglan, expanding security services in Israel.26 May 2016 - Accenture completed acquisition of OPS Rules. The acquisition enhancesAccenture’s machine learning and operations analytics capabilities that can be used to developinnovative and transformational solutions for clients across industries.3 February 2016 - Accenture completed acquisition of Formicary, strengthening systemsintegration and technology consulting capabilities in trading systems transformation.4 January 2016 - Accenture acquired CRMWaypoint to strengthen its cloud first agenda andsalesforce capabilities. 21 December 2015 - Accenture closed acquisition of Cimation, expanding consulting, digital andcybersecurity services to better serve oil and gas, pipeline, chemicals, metals and mining clients.15 December 2015 - Accenture expanded its capabilities in asset management byacquiring Beacon Consulting Group. The acquisition expands Accenture’s asset managementconsulting capabilities and enhances its ability to help global investment managers, institutionalinvestors and asset servicers gain an edge in increasingly competitive markets. 2 November 2015 - Accenture completed the acquisition of SBC (Schlumberger BusinessConsulting), the management consulting unit of Schlumberger to expand Accenture StrategyCapabilities in upstream oil and gas.22 October 2015 - Accenture completed the acquisition of S3 TV Technology, a business unit ofDublin-headquartered S3 Group that delivers consulting, automated testing, service monitoring, anddiagnostic solutions to video service providers globally.20 October 2015 - Accenture completed the acquisition of Cloud Sherpas, a leader in cloudadvisory and technology services specializing in Google, Salesforce and ServiceNow. With thecompletion of the acquisition, more than 1,100 Cloud Sherpas professionals have joined the newly-created Accenture Cloud First Applications team, which delivers cloud services for Google, NetSuite,Salesforce, ServiceNow, Workday, and other "pure-play" technologies.23 September 2015 - Accenture announced to have finalized its agreement to acquire SagaciousConsultants, a leading electronic health record (EHR) consulting practice, to expand capabilitiesfor helping clients better manage healthcare quality, efficiency, and costs. Approximately250 employees from Sagacious Consultants will bring their specialized skills in implementation,systems integration, upgrades, and optimization of EHR solutions from Epic Systems Corporation.

Disposals:

2 August 2016 - Accenture completed the sale of its majority stake in Duck Creek Technologies tofunds advised by Apax Partners, creating a new insurance technology joint venture.26 January 2016 - Accenture completed the sale of Navitaire to Amadeus; as part of theUS$830m acquisition, approximately 550 Navitaire employees, including the company’s seniormanagement team, will be transferred to Amadeus with immediate effect.


Financials (as reported)

PERFORMANCE ANALYSIS

Financial Record


Total Revenue by Segments (PAC estimates)

Breakdown of Worldwide Revenue


Total SITS Revenue by Segments - Shares and Growth Rates (PAC estimates)

Breakdown of Worldwide SITS Revenue by Market Segments


For detailed figures, please refer to the Company Figures file (Excel).

Total SITS Revenue by Vertical Sectors - Shares and Growth Rates (PAC estimates)

Breakdown of Worldwide SITS Revenue by Vertical Sectors


MAJOR GROWTH DRIVERS MAJOR OBSTACLES

Compared to previous years, Europe has become a

stronger growth driver for Accenture, growing equally

strong as North America in FY 2016. In the first

nine months of FY 2017, Europe grew even faster

than North America. Accenture's "Growth

Market" region is also showing increasingly strong

growth, though from a lower base level (Growth Markets

includes: APAC, Latin America, Africa, Middle East,

Russia and Turkey).

Accenture's vertical "products" (i.e. manufacturing)

showed the highest growth rate, followed by health &

public services and financial services.

C&SI (11% growth) grew faster than outsourcing

services (4% growth) in FY 2016 but has slowed since

then. C&SI growth was strongest in the Products vertical,

followed by FS, health & public and CMT. In

particular, Accenture experienced substantial growth in

digital-related C&SI services (esp. consulting, but also

pull-through technology implementation services), esp.

in the products vertical.

Outsourcing growth was most pronounced in the health

& public service sector, followed by products and

financial services. Accenture sees demand esp. in cloud

enablement and operation and maintenance of digital-

related services, but also operations transformation for

improved effectiveness and cost reduction.

Accenture's Operations BU has been

showing consistent double-digit growth since the

beginning of FY 2016 up until today (as of July 2017).

Accenture's "resources" vertical (energy, utilities and

natural resources) saw low growth (3%) in FY 2016 and

has been flat ever since. This is partly due to the low oil

price.

Accenture is in a comfortable growth position that could

only be hampered by the challenge of recruiting a

sufficient number (and quality) of talent to meet current

demand.

Performance Review


Accenture plc Management

1 Grand Canal Square

Grand Canal Harbour, Dublin 2, Ireland

Tel: +353 1 646 2000

www.accenture.com

Pierre Nanterme: Chairman & CEO

Jo Deblaere: Chief Operating Officer

David P. Rowland: Chief Financial Officer

Accenture’s history dates back to 1954, when Andersen & Co. began to separate its consulting servicesfrom its accounting services. Andersen Consulting became an independent unit under the parentcompany, Andersen Worldwide, in 1989. In 2000, the unit formally became independent when aninternational arbitrator approved Andersen Consulting’s separation from the parent company. In 2001,Andersen Consulting went public and renamed itself Accenture. Since then, Accenture has become amajor provider of business and IT consulting, as well as of business and IT services to largecorporations and government agencies worldwide. The company offers a broad range of strategic,process, and business-related consulting, in addition to IT system design, development, integration,and outsourcing/BPO services. With more than 410,000 employees, Accenture ranks among thelargest professional services firms. The company is a strong supplier to most of the markets in which itoperates.

According to PAC’s estimates, the manufacturing and public sectors represent the largest proportion ofAccenture’s revenues, together accounting for around 50% of global revenues. While Accenture'sproject services business is still the main source of revenue, the outsourcing share has been growingat a steady pace, thanks to the increased emphasis on "technology consulting" or infrastructureservices. This growth in outsourcing has been crucial in stabilizing the company's revenues and hasintroduced the company as an all-in-one BPO provider. Accenture is now positioning itself as a providerof end-to-end services for business and IT services.

GENERAL PRESENTATION

General Information

Brief Description


Business Structure of Accenture

Business Organization


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