World Travel Awards North & Central America Gala Ceremony Programme 2009

North & Central AmericaGala Ceremony 2009

Ceremonia Norte y Centroamérica 2009

WTA_N_America_GALA_v2:Layout 1 14/09/2009 14:33

WelcomePresident of the World Travel AwardsNorth & Central America Ceremony 2009

We are delighted to stage our first ever WorldTravel Awards ceremony in Mexico. And whatan incredible setting! The blend of Mexicanand Mayan traditions makes for a trulyunique experience, and we hope thattonight’s ceremony will help showcase thisregion to the global travel and tourismindustry.

Over 500 of the region’s leading brands havebeen nominated to win “a travel industryOscar”, and I am delighted to find thatcompetition this year is keener than ever. Thelast month, in particular, has seen a hugeflurry in votes from North and CentralAmerica ahead of tonight’s ceremony.

In spite of the challenging economic times, itshould make you all so proud to realise thatthe leading brands in this region arecontinuing to redefine what makes theultimate travel experience.

Our industry is under no illusions that thisyear is enforcing widespread strategic re-evaluations, both globally as well as here inNorth and Central America.

Yet these turbulent times are also beingwelcomed by the true travel leaders as anopportunity to rise above the parapet byturning adversity into opportunity. Andtonight’s winners all share this vision,entrepreneurial spirit and inner strength tosucceed.

For winning a World Travel Award is theultimate travel accolade. The endorsement ofover 170,000 voting travel professionals willdemonstrate to both the travel industry andthe travel consumer that your brand stands ina class of its very own.

Tonight is all about celebrating the incredibleachievements of North and Central America,and we are honoured to have gatheredtogether under one roof of this region’s travelindustry elite.

Congratulations to all award winners and alsoto those who have made this eveningpossible, in particular our hosts, YucatánHolidays and Haciendas Tres Ríos, as well asCancun Convention & Visitor's Bureau, theMexico Tourism Board, RCI and Yucatán StateGovernment Tourism Board.

Honouring and promoting excellence andinnovation in travel and tourism is the reasonwe are all gathered here – so please enjoyyourselves with this in mind, for we value yourincredible achievements and what you aredoing for our industry.

Thank you all for being here with us on thisvery special occasion, and we wish tonight’swinners the best of luck in the World TravelAwards Grand Final in London this November.

Sincerely yours,

Graham E. CookePresident and FounderWorld Travel Awards

Dear Travel Friends,


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The Mexican Caribbean is pleased to give youthe warmest welcome to the World TravelAwards 2009, North & Central America GalaCeremony.

The Government of Quintana Roo is honoredto congratulate the organizing committeeand all participants of this grand event whichhas gathered, for the first time in Mexico, thebest of North and Central America travelindustry.

Let us share with you the many naturalwonders of Cancun, the Riviera Maya,Cozumel, Isla Mujeres and Mahahual, whichtogether receive more than 12 million visitorsa year.

The Mexican Caribbean is home totraditionally hospitable people who are proudof their ancestral roots, and are always happyto share the best of their culture andtraditions with visitors.

Its natural beauties and the entrepreneurialspirit of its business people has gained thismulti-destination a leading position in thetravel industry of Mexico, the Caribbean, andCentral and North America, offering currentlymore than 70 thousand rooms.

I congratulate the organizing committee ofthe World Travel Awards for promoting ahealthy competition among hotel industryleaders and travel services providers in thesearch of quality and excellence in service.The people of Quintana Roo are honored towelcome this group of companies who haveworked with great effort and determinationto become better every day while facing allkinds of challenges and adversities.

I would also like to acknowledge the MexicoTourism Board, the Government of theYucatan, RCI Group, Yucatan Holidays andHacienda Tres Ríos for bringing here thisimportant event which consolidates theimage of Mexico and Quintana Roo withinthe world tourism map.

Certain that the World Travel Awards 2009will be a great success, I send you mygreetings.

Sincerely,

Sara Latife Ruiz Chavez Secretary of TourismGovernment of the State of Quintana Roo

Welcome Government of the State of Quintana RooNorth & Central America Ceremony 2009


WelcomeHaciendas Tres RíosNorth & Central America Ceremony 2009

In less than one year since opening, HaciendaTres Ríos Resort, Spa & Nature Park hasbecome internationally renowned as the firstluxury sustainable tourism development inMéxico.

To be hosts of the World Travel Awards, thatfor the first time in 16 years are celebrated inour country, represent one of the mostimportant achievements for our new andexclusive resort, whose doors opened inNovember of 2008.

I am proud to be part of a group of Mexicanentrepreneurs with more than 30 years ofexperience in generating income andemployment through tourism, respecting thesocial and environmental environment of thecommunity in which we play a part.

Our commitment to ecological conservationand the development of native communitieshas garnered the recognition of the Mexicangovernment as well as the major travelindustry events in England, Spain andGermany, where we have been invited toshare our experience as a case study as thefirst luxury “green hotel” in the MexicanCaribbean.

With the support of the importantinternational organizations such as GreenGlobe International, World Heritage Allianceof the United Nations, Sustainable TravelInternational and Rainforest Alliance,Hacienda Tres Ríos is a clear example thatQuintana Roo and México are ever workingtowards improving tourism and a healthyenvironment.

It is together that we must continue the trendtowards sustainable tourism. I invite you toparticipate in the future of the tourismindustry – ecology responsibility and theprotection of cultural values.

I am certain that the Gala Ceremony of theWorld Travel Awards is the perfect setting inwhich to strengthen our ties of friendship andcooperation within North and CentralAmerican tourism and I offer you thewarmest welcome.

Sincerely,

Ing. Orlando Arroyo Marroquín CEOTres Ríos


A menos de un año de su apertura, HaciendaTres Ríos Resort, Spa & Nature Park RivieraMaya se posiciona internacionalmente comoel primer complejo ecoturístico de gran lujo ysocialmente responsable con la naturaleza deMéxico.

Ser anfitriones del World Travel Awards, quepor vez primera en 16 años se celebrará ennuestro país, representa uno de los másimportantes logros para nuestro más nuevo yexclusivo resort, que abrimos el 15 denoviembre pasado, con una inversión de 60millones de dólares.

Es para mi motivo de gran orgullo formarparte de un grupo de empresarios mexicanoscon más de 30 años de experiencia engenerar divisas y empleos siempre respetandoel entorno social y ambiental.Nuestro compromiso a favor de laconservación ecológica y del desarrollo de lascomunidades nativas nos ha merecido elreconocimiento del gobierno mexicano y delas grandes ferias turísticas celebradas enInglaterra, España y Alemania, en dondehemos sido invitados a compartir nuestrocaso de éxito como el primer hotel verde delCaribe Mexicano.

Con el aval de importantes organismosinternacionales como Green Globe, WorldHeritage Alliance de la Fundación de lasNaciones Unidas, de Sustentable TravelInternacional y de Rainforest Alliance,Hacienda Tres Ríos es un claro ejemplo queen Quintana Roo y en México se estátrabajando a favor de un mejor turismo y deun medio ambiente más sano.

Los invito a que todos juntos sigamossumando esfuerzos a favor de la naturaleza ydel turismo social. El futuro turístico estádirigido hacia quienes privilegian laresponsabilidad ecológica y el rescate de losvalores culturales.

Estoy seguro que la Ceremonia de Premiaciónde los World Travel Awards será el escenarioideal para fortalecer nuestros lazos deamistad y cooperación a favor de laconsolidación turística en Norteamérica yCentroamérica. Sean todos ustedesbienvenidos a esta su casa.

Cordialmente

Ing. Orlando Arroyo Marroquín Presidente del Consejo de AdministraciónGrupo Tres Ríos

Mensaje de Bienvenida Haciendas Tres RíosCeremonia Norte y Centroamérica 2009


This year the World Travel Awards 2009 are proudly hosted by Hacienda Tres Ríos, an eco-luxury resor t located in a 326-acre pristine nature park in the Riviera Maya. It is a 100% Mexican resor t that offers unique activities and Mexican traditions to travelers while striking the delicate balance of luxury vacations and environmental conservation.

Tres Ríos is recognized as a leader in sustainble tourism by a number of nationally and internationally renowned environmental and sustainable exper ts.

Discover for yourself the new Hacienda Tres Ríos and its Endless Luxury All Inclusive plan. Come enjoy beautiful beaches, r ivers, cenotes, regional flora and fauna, ecological adventures and experiences unlike any other.

www.hac iendatresr ios .com

PROUD HOSTS OF 2009 W

Hacienda Tres Ríos and The Rainforest Alliance have established an alliance to suppor t Best Management Practices in Sustainable Tourism since July 2008


This year’s gala ceremony is proudly sponsored by Yucatán Holidays. Founded by travel exper t Erika García, it is a visionary company committed to providing travellers with their ever-increasing social and ecological awareness, a more engaging, multi-faceted holiday experience in tune with the beautiful environment of the Yucatan.

Yucatan Holidays works with local resor ts, communities and charities to provide unique holiday options and experiences, which offer the consumer the chance to discover the real Yucatan Peninsula while providing positive benefits to the local area through eco-tourism.

Immerse yourself in civilization: regional haciendas and archaeology. Experience adventures that range from family fr iendly to extreme, with the gastronomy of a rich cultural histor y.

www.yucatanhol idays . t r ave l

T

WORLD TRAVEL AWARDS


Date: 21st September 2009 Venue: Hacienda Tres RíosLocation: Riviera Maya, Mexico

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Evening Programme

Cocktail Reception: 19.00Gala Dinner & Show: 20.00Carriages: 23.00

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Travel industry'sequivalent tothe Oscars...”Wall Street Journal“

World Travel AwardsNorth & Central America Ceremony 2009


MenuWorld Travel AwardsNorth & Central America Ceremony 2009

Morilla stuffed with foie gras with xtabentum reduction on rye pastry

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Lobster medallions flavored with whitetruffle oil on a fresh vegetable net

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Pumpkin martini with green asparagusand quail kennels of cumin crouton

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Santa leaf sorbet served in bowl of ice

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Rack of lamb coated in macadamia andchimichurri hot jelly with three vegetablestimbal

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Chilean grouper loin with hot mixed grainsand reduction of spicy tamarind vinegar with seasonal vegetable stew

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Caribbean indulgence with mixed caviars

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Reefs of chocolate

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Coffee, tea


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According to the World TourismOrganisation, Central America as a wholereceived 8.4 million visitors last year, whichwas an increase of 8% over the previousyear – the highest increase in the whole ofthe Americas. By country, the breakdown was asfollows: Belize – 244,000; Costa Rica –2,089,000; El Salvador – 1,385,000;Guatemala – 1, 527,000; Honduras –899,000; Nicaragua, 858,000 and Panama– 1,308,000.In 2008, international tourist arrivals inMexico grew by 5.9% to 22.6 million whileUS dollar travel spending by all visitorsrose 3.4% to US$13.3 billion. Researchfrom the WTTC shows that the country’stravel & tourism economy grew 3.8% to13.2% of Mexico’s GDP – as againststagnation in growth posted by theAmericas as a whole.Meanwhile the WTTC expects Mexico’s

tourism economy to growth at 5% perannum over the next decade (2009-19),generating some 2 million direct industryjobs by the end of the period.Of all countries, Panama had the biggestpercentage increase – up 18.6% year onyear.However, the world economic crisis hastaken its toll and in the first four monthsof 2009 the number of foreign visitors wasdown by 3.7% compared to the same periodlast year.The falls aren’t as dramatic as the region’sneighbours however – visitor numbers to theCaribbean were down 6.5% in the sameperiod, for example.Central America’s downward trend ispredicted to be a short term blip, accordingto the World Travel and Tourism Council. Itpredicts that from next year, tourism in theregion will continue to grow by an average of4.0% and generate a significant increase in

jobs and receipts.By country, the WTTC expects a third of thepopulation of Belize to be employed intourism or tourism-related activities withinthe next 10 years. It predicts Belize will postan average growth per year of 3.6% and thattourism will contribute almost $600m to theeconomy by 2019.In Costa Rica growth is predicted toaverage 4.0% and export earnings will bemore than $5billion by 2019. El Salvador – this year’s host of the CentralAmerica Travel Mart – will see an averagegrowth of 3.1%, with export earnings topping$2.5 billion by 2019.Guatemala’s real GDP growth for travel andtourism will average 3.7% per year and willtop $2.5 billion in tourism exports in the nextten years.Honduras will post an average growth of3.7%, while export earnings from visitors willhit $1,826m by 2019 – or 10% of all exports.

Breaking Travel News World Report:North & Central America

No one can dispute how badly the global downturn hasrocked every strata of the tourism industry. But how isNorth and Central America bearing up in global adversity,and how are the two regions positioned for recovery?


www.breakingtravelnews.com

Nicaragua and Panama are expected tosee the sharpest rise in growth per year of5.1%. In Nicaragua export earnings areexpected to top $700m by 2019 and inPanama more than $5billion.

North America – has thebottom been reached?Tourist numbers to North America have hitthe bottom and will rise in the next fewmonths and into 2010, according to figuresfrom the Travel Industry Association ofAmerica.International arrivals started their steadydecline last September, hitting a high ofjust over 58m before dropping to thecurrent figure of 51m – a fall of 11.3%.In Europe, the sharpest drops came fromthe UK with a 15% drop in visitor numbersand Ireland with a 21% drop. However,

these figures are set to reverse with aforecast of 53m visitors by mid-2010 – apercentage increase of 3%.The UK will lead the return with 3.8mvisitors in 2010 – a 1% increase on thisyear’s tally – and Ireland will stay flat at418,000. However, it will not be until 2011that all countries post positive figures tothe US. And visitor figures are predicted toovertake the 2008 high sometime in 2012when the 60m figure will be reached.Airlines are reporting similar trends interms of US-bound travel.After almost a year of falling load factorsto the US, British Airways finally posted apositive set of figures in August with a3.4% increase to 88%. However, within theUS its sales were down 17% year-on-yearin July, according to Simon Talling-Smith,BA’s executive vice president for theAmericas. Talling-Smith said although the corporate

market in the US was down, he felt that thesituation had plateaued.His views were backed by outgoingContinental CEO Larry Kellner at aconference in July, who said: “We think wehave hit the bottom, but we don’t knowhow long we’ll be there. “The big question is when does businesstraffic come back and at what volume.”At the US’s biggest business travel event,the National Business Travel AssociationConference, in August, suppliers seemedconfident that the market had hit thebottom.However, travel management companiesremained less optimistic as corporatescontinue to hold back on travel spend.Research released at the event predictedthat business travel spend in the US wouldincrease by 2% over the next three years.

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HistoryWorld Travel AwardsHonouring excellence in travel & tourismworldwide since 1994

1994 Hollywood 1995 New York 1996 Las Vegas

1998 Bahamas 1999 London 2000 Jamaica

2002 St Lucia 2003 New York 2004 Barbados

2006 Turks and Caicos

1997 New York

2001 Malaysia

2005 London

2010

2007

Abu DhabiNew YorkNewcastleBangalore

Turks & Caicos

2008

DurbanSydney

ShanghaiOrlandoPoprad

Rio de JaneiroDubai

Turks & Caicos

2009

DubaiDurban

Riviera MayaObidosLondon


2009... History in the makingWorld Travel Awards

As well as addressing the challenges that adeteriorating world economy will bring to thetravel and tourism industry, the key messagein the latest UNWTO World TourismBarometer is that times of crisis often lead tothe biggest opportunities.

The industry is under no illusions that thecourse of 2009 will enforce wide-scalestrategic re-thinks and many tough decisionswill have to be made.

But what is just as certain is that the industryis a highly-resilient sector and will eventuallyreturn to strong growth.

These challenging economic times will onlysucceed in separating those companies whowith fortitude and vision remain unbowed intheir commitment to excellence from thosecompanies complacent or average.

Since 1993, “the Oscars of the travel industry”has stood unrivalled in impartially recognisingand rewarding those who set the standardsacross all sectors of travel and tourism.

This year, all eyes will be on Mexico and theWorld Travel Awards North & Central AmericaCeremony. Tonight’s winners will show what ittruly takes to make a difference and will actas beacons of hope for the rest of the industry.

History will prove that 2009’s World TravelAwards Winners will be those companies thatbest navigate economic fluctuations and willemerge from these challenging times withexponential growth, augmented market shareand galvanised reputations.

There has never been a more important yearfor positive action. Now is the time forindividuals to step forward and demonstratewhat can be done to make a difference.

Through an unswerving commitment toexcellence, through recognising examples ofbest practice and through collective learningand solidarity, these challenging timespresent us with the opportunity to re-enforcethe overall industry infrastructure.

2009 is a year of positive action for everyoneinvolved in the travel and tourism industry.We hope that World Travel Awards can playits part in helping the region to be in the bestpossible shape for the upturn.

worldtravelawards.com


North America’s Leading AirlineAir Canada American Airlines Continental Airlines Delta Airlines North American Airlines United Airlines US Airways Virgin Atlantic Airways

North America’s Leading AirportAtlanta Hartsfield-Jackson InternationalAirport, Georgia, USA Calgary Airport, Canada Chicago O'Hare Airport, Illinois, USA Dallas Fort Worth International Airport,Texas, USA Denver International Airport, Colorado, USALos Angeles International Airport, USA New York JFK Airport, USA Newark Liberty International Airport, New York, USA San Diego International Airport, USA San Francisco International Airport, USATrudeau Airport, Montreal, CanadaWashington Dulles International Airport, USA

North America’s Leading Airport HotelDallas/Fort Worth Airport Marriott, Texas, USA Fairmont Vancouver Airport Hotel,Vancouver, CanadaHilton Miami Airport, Florida, USA Hilton Montreal Aeroport, Canada Hyatt Harborside, Boston, Massachusetts, USA InterContinental West Miami, Florida, USAThe Ritz-Carlton Marina Del Rey, California, USA

North America’s Leading Beach HotelFour Seasons Resort Maui, Wailea, Hawaii Shutters on the Beach, California, USA TheTides Hotel, Florida, USA Weekapaug Inn, Rhode Island, USA

North America’s Leading Boutique Hotel Campton Place Hotel, California, USA Chateau Versailles Hotel, Montreal, Canada Hotel Gansevoort, New York, USA Hotel Victor South Beach, Florida, USA Opus Hotel, Vancouver, Canada Sutton Place Hotel Vancouver, British Columbia, Canada The National Hotel South Beach, Florida, USA The Sixty Thompson, New York, USAThe Waldorf Towers, New York, USA

North America’s Leading Business Hotel Fairmont The Queen Elizabeth, Quebec,Canada Four Seasons Boston, Massachusetts, USAHilton New York, USA InterContinental Buckhead, Georgia, USAJumeirah Essex House, New York, USASt. Regis Hotel San Francisco, California, USA The Fairmont Copley Plaza, Massachusetts, USA The Peninsula New York, USA The Ritz-Carlton New York, Battery Park, USA W New York, Union Square, USA

North America’s Leading Car HireAlamo Avis Budget Dollar Eurocar Hertz National

North America’s Leading Casino Resort Bellagio Las Vegas, Nevada, USA Caesars Atlantic City, New Jersey, USA Caesars Palace Las Vegas, Nevada, USA Mandalay Bay Resort & Casino, USA MGM Grand Hotel & Casino, Nevada, USAMohegan Sun, Connecticut, USA The Mirage Las Vegas, Nevada, USA The Venetian, Nevada, USA Trump Taj Mahal Casino Resort, New Jersey, USA

North America’s Leading Conference HotelHilton New York, USA Hyatt Regency McCormick Place, Illinois, USA InterContinental The Barclay New York, USAMGM Grand Hotel & Casino, Nevada, USASheraton Fallsview Hotel & ConferenceCentre, Ontario, Canada The Fairmont Washington, D.C., USA The Westin Edmonton, Alberta, Canada Walt Disney World Swan and Dolphin,Florida, USA

North America Nominees


North & Central America Ceremony 2009

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North America’s Leading Cruise Line American Cruise Lines, Inc Carnival Cruise Line Celebrity Cruises Crystal Cruises Disney Cruises Holland America Line Inc Norwegian Cruise Line Princess Cruises Royal Caribbean Cruise Line

North America’s Leading Cruise PortAnchorage Miami New York Port Canaveral Port Everglades, Fort Lauderdale Port of San Diego San Francisco Vancouver

North America’s Leading CruiseTravel Agent Cruise Value Center Cruiseland USA Cruises Plus Cruises.com Family Friendly Vacations Icruise.com Landmark Travel Travel & Transport Vacations Travel Store USA

North America’s LeadingDestination Las Vegas, USA Los Angeles, USA Miami, USA Montreal, CanadaNew York, USAOrlando, USA San Francisco, USA Vancouver, Canada

North America’s Leading Golf ResortFour Seasons Resort Scottsdale at TroonNorth, Arizona, USA Lodge at Sea Island The Breakers Palm Beach, Florida, USA The Diplomat Country Club & Spa, Florida, USA The Fairmont Turnberry Isle Resort & Club,Florida, USAThe Lodge at Pebble Beach, California, USA The Phoenician Scottsdale, Arizona, USA

North America’s Leading Green Hotel Brentwood Bay Lodge & Spa, Canada Gaia Napa Valley Hotel & Spa, California, USAHotel Terra Jackson Hole, Wyoming, USAHotel Triton, San Francisco, USAPlantation Golf Resort & Spa, Florida, USARavens Heaven, British Columbia, CanadaSunwolf, British Columbia, Canada The Orchard Garden Hotel, San Francisco, USA

North America’s Leading HotelBurnham Hotel, Chicago, USA Four Seasons Hotel Chicago, Illinois, USA Jumeirah Essex House, New York, USA Mandarin Oriental Miami, Florida, USA Parker Palm Springs, California, USA The Beverly Hills Hotel & Bungalows,California, USA The Mansion on Turtle Creek, A Rosewood Hotel, USA The St. Regis Hotel New York, USA The Westin Grand Bohemian, Miami, USATrump International Hotel & Tower, New York, USA

North America’s Leading Hotel Brand Fairmont Hotels & Resorts Hilton Hotels Holiday Inn Hotels & Resorts Hyatt Hotels & Resorts Marriott Hotels & Resorts Sheraton Hotels & Resorts

North America’s Leading Marketing Campaign California Tourism - Find Yourself Here Emirates - Houston Launch JetBlue Airways - Happy Jetting Las Vegas - What Happens Here, Stays HereO'Rourke Hospitality Marketing Virginia Tourism Corporation - Virigina isfor Lovers Visit Britain - Be a Brit Different

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World Travel AwardsCelebrating 16 Years of ExcellenceWorld Travel Awards is the most prestigious, comprehensive and sought-after awards programme in the global travel and tourism industry.

Established in 1993 to acknowledge andcelebrate excellence in all sectors of theindustry, World Travel Awards is recognised asthe hallmark of excellence, with the winnerssetting the benchmark to which all othersaspire. The Wall Street Journal recentlyheralded World Travel Awards as the "travelindustry's equivalent to the Oscars".

World Travel Awards is proud of its impartialnature and the comprehensive process of itsvoting programme. Votes are cast by anaudience of over 183,000 travel agents andtourism professionals fromover 160participating countries. Voted for by industrypeers, this level of accountability makes winningan award the greatest form of recognition inthe travel business.

Attended by the industry’s key decision makersand figure heads, World Travel Awards bringstogether all corners of the globe and all areasof travel and tourism to celebrate bothindividual success and the collectiveachievements of the industry.

World Travel Awards attracts an unprecedentedamount of both trade and consumer mediacoverage spearheaded by BBC World News - ourglobal media partner - whose coverage spans aglobal audience of over 274 million.

This year our Gala Ceremonies take the WorldTravel Awards to the Middle East, Africa, North& Central America and Europe. London is ourfinal stop where the Grand Final will take place.2010 will see another exciting Grand Tour takeWorld Travel Awards across the globe.



North America’s Leading Resort Boca Raton Resort & Club, Florida, USA Disney’s Grand Floridian Resort & Spa,Florida, USA Four Seasons Resort Whistler, BritishColumbia, Canada Lodge at Sea Island, Georgia, USA The Fairmont Turnberry Isle Resort & Club,Florida, USA The Lodge at Pebble Beach, California, USAThe Phoenician Scottsdale, Arizona, USA The Ritz-Carlton Bachelor Gulch, Colorado, USA The Shore Club, Florida, USA Walt Disney World Swan and Dolphin,Florida, USA

North America’s Leading Ski Resort Four Seasons Resort Whistler, British Columbia, Canada Sonnenalp Resort of Vail, Colorado, USA St. Regis Resort Aspen, Colorado, USA The Fairmont Chateau Whistler, BritishColumbia, Canada The Lodge at Vail, Colorado, USA The Ritz-Carlton Bachelor Gulch, Colorado, USA

North America’s Leading Spa Resort Boca Raton Resort & Club, Florida, USA Four Seasons Resort Aviara, California, USAFour Seasons Resort Hualalai at HistoricKa'upulehu, Hawaii, USA Red Mountain Spa, Utah, USA The Biltmore Hotel, Florida, USA The Boulders Resort & Golden Door Spa,Arizona, USA The Fairmont Scottsdale Princess, Arizona, USA The Lodge at Koele, Hawaii, USA The Peaks Resort & Golden Door Spa,Colorado, USA The Ritz-Carlton Half Moon Bay, California, USA

North America’s Leading Tour Operator Abercrombie & Kent Accent Travel Group American Express Vacations Euro Vacations Trafalgar Tours World Class Vacations

North America’s Leading Tourist Board California Tourism Las Vegas Convention and Visitors AuthorityNew York City Orlando VisitFlorida

North America’s LeadingTransatlantic AirlineAir Canada Air France American Airlines British Airways Continental Airlines Delta Airlines Lufthansa Virgin Atlantic Airways

North America’s Leading Travel AgencyAnthony Travel Maupin Travel, Inc McTavish Travel Uniglobe Donaldson Travel Uniglobe Geo Travel

North America’s Leading TravelManagement Company All Travel.com Carlson Wagonlit Travel Corporate Travel Management Group FCm Travel Solutions Merit Travel Group Travizon, Inc Uniglobe The Premiere Travel Group Vision 2000 Williamsburg Travel Management –American Express

Canada’s Leading Business Hotel Hôtel Le St-James Le Saint-Sulpice Montreal Le Soleil Hotel & Suites Loews Hotel Vogue Montreal Pan Pacific Vancouver The Fairmont Palliser The Sutton Place Hotel Toronto

North America Nominees




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Canada’s Leading Golf Resort Delta Grandview Resort Fairmont Le Château Montebello Gray Rocks Resort, Mont Tremblant Rodd Crowbush Golf & Beach Resort The Fairmont Chateau Whistler

Canada’s Leading Hotel Crowne Plaza - New Brunswick Halifax Marriott Harbourfront Hyatt Regency Calgary Le Meridien Versailles Pan Pacific Vancouver Park Hyatt Toronto Radisson Plaza Hotel Saskatchewan,Saskatchewan Sheraton Hotel Newfoundland,Newfoundland and Labrador The Fairmont Winnipeg, Monitoba The Great George, Prince Edward Island

Canada’s Leading Ski Resort Delta Banff Royal Canadian Lodge Four Seasons Resort, Whistler The Fairmont Banff Springs The Fairmont Jasper Park Lodge The Rimrock Resort Hotel The Westin Resort & Spa, Whistler

Canada’s Leading Spa Resort Chateau Bonne Entente, Quebec Galiano Oceanfront Inn and Spa Poets Cove Resort & Spa Spa at the Monastery and Suites Temple Gardens Mineral Spa Resort HotelThe Fairmont Chateau, Lake Louise The Windsor Arms Hotel, Toronto Wedgewood Hotel & Spa

United States’ Leading Business Hotel Bellagio, Las VegasFour Seasons Hotel, New York Jumeirah Essex House, New York The Hay-Adams, Washington DC The Omni, San Francisco The Palace Hotel, San Francisco The Whitehall Hotel, Chicago Trump International Hotel & Tower

United States’ Leading Casino Resort Beau Rivage Resort and CasinoCaesars Palace Las Vegas, NevadaFrench Lick Springs Hotel, IndianaMandalay Bay Resort & CasinoMGM Grand, Detroit Ritz-Carlton San Juan Hotel, Spa & CasinoThe M Resort Spa Casino, Las Vegas Wynn, Las Vegas

United States’ Leading Conference HotelBryant Park Hotel Fairmont Turnberry Isle Resort & ClubHalekulani Hollywood Roosevelt Hotel, Los AngelesHotel Hyatt Regency, Indianapolis InterContinental, Chicago Loews Philadelphia Hotel SeaPort, BostonThe Houstonian Hotel, Club & Spa Walt Disney World Swan and Dolphin

United States’ Leading Green Resort El Monte Sagrado, Taos, New MexicoHabitat Suites, Austin, TexasInn By The Sea, Cape Elizabeth, MaineLa Posada of Santa FePlantation Golf Resort & SpaSadie Cove Wilderness Lodge, Alaska

United States’ Leading HotelCapella Telluride, a Capella HotelHotel Granduca, Houston Shutters Hotel on the Beach The Alex Hotel, New York The Hay Adams The James, Chicago The Langham Pasadena, CaliforniaThe Mark, New York The Pierre The Rittenhouse Hotel The Setai, South Beach, Miami The Westgate Hotel, San Diego

United States’ Leading Ski Resort Beaver Creek Lodge, Colorado Hotel Jerome Marriott's Mountain Valley Lodge,Breckenridge Park Hyatt Beaver Creek Resort & Spa,Colorado Sonnenalp Resort of Vail St Regis, Aspen The Little Nell, Aspen The Stein Ericksen Lodge Topnotch Resort and Spa Stowe, Vermont

United States’ Leading Spa Resort Balboa Bay Club and Resort, NewportBeach Four Seasons Resort Scottsdale at TroonNorth Little Palm Island Resort & Spa Park Hyatt Century City Plantation Golf Resort & Spa Ritz-Carlton San Juan Hotel, Spa & Casino The Beverly Hills Hotel & Bungalows The Cloiste, Sea Island


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We’re working to ensure that sustainable tourism makes a world of difference at favourite destinations. Protecting the natural environment, traditions and culture – the things that make holidays special. And improving lives – so that local people benefit from tourism and are happy to give visitors a warm welcome. All of which can offer customers a richer holiday experience and help ensure there are special places for us all to sell, into the future. Everyone wins! JUST SOME OF THE WAYS WE’RE ALREADY CHANGING LIVES...

KEEPING DESTINATIONS SPECIAL...

Find out much more at www.thetravelfoundation.org.uk – and access a range of communication and training tools to help transform your business.

IN MEXICO, WE’RE CHANGING LIVES WITH JAMChildren like Elsy now have fresh hope for the future. The ladies of Chumpon are creating a whole new business, making jams for visitors to enjoy. There is a long way to go, but these amazing women have already developed new skills and confidence... and are on the road to creating a more secure future for their families. Two communities have fresh hope through beekeeping and jam making initiatives in Mexico, supplying produce for tourists to enjoy.

IN TOBAGO, WE’RE CREATING FRESH LIVELIHOODSAmswell’s family depend on fishing for their living. Over-fishing has led to a drop in income of up to 40%. Amswell is now learning about fish farming at his school, which is teaching a whole new generation about sustainable fishing. The fish farmed is to be sold to hotels and restaurants in the area, providing the school with an additional income for books and other materials. Amswell is developing skills for his future, as well as helping to ensure sustainable fishing on the island. Speyside School is demonstrating that freshwater fish farming can offer fishermen a supplementary or alternative source of income.

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Mexico & Central America’s Leading Airline Aeromexico Copa Airlines Mexicana Airlines Taca International Airlines

Mexico & Central America’s Leading Airport Benito Juarez International Airport,Mexico City, Mexico General Juan N. Álvarez InternationalAirport, Acapulco, Mexico Juan Santamaria International Airport,San Jose, Costa Rica La Aurora International Airport,Guatemala City, Guatemala Panama City Tocumen Airport, PanamaCity, Panama

Mexico & Central America’s Leading Airport Hotel Barcelo San Jose Palacio, Costa Rica Best Western San Jose, Costa Rica Camino Real Aeropuerto, Mexico CityAirport Dos Lunas Airport Hotel, GuatemalaEmbassy Hotel, Belize Excellence Riviera Cancun, Mexico Gamboa Rainforest Resort, Panama Hampton Inn & Suites by Hilton San Jose-Airport, Costa Rica Hotel Quinta Real Monterrey, Mexico

Mexico & Central America’s Leading All-inclusive Resort Doubletree Resort by Hilton Costa Rica-Puntarenas Dreams Cancun Resort & Spa Hacienda Tres Ríos Resort Occidental Grand Cozumel Paradisus Playa Conchal All Suite, Beach &Golf Resort Radissons Fort George Hotel and Marina

Mexico & Central America’s Leading Beach Bocas Del Toro, Panama Cancun, Mexico Jaco Beach, Costa Rica Playa Santo Domingo, Nicaragua Tulum, Mexico West Bay Beach, Roatan, Honduras

Mexico & Central America’s Leading Boutique Hotel Esperanza, An Auberge Resort, Cabo SanLucas, Mexico GAIA Hotel & Reserve, Costa Rica Hotel Parador Boutique Resort & Spa Hotel Portal Del Angel, Honduras Hotel Secreto, Mexico Meson Panza Verde, Guatemala Rancho Pacifico, Costa Rica The Bristol, Panama The Tides Zihuatanejo, Mexico

Mexico & Central America’s Leading Business Hotel Gran Melia Mexico Reforma, Mexico InterContinental Real Guatemala,GuatemalaInterContinental Real Hotel Costa Rica,San Jose, Costa Rica Sheraton Maria Isabel Hotel & Towers,Mexico Tegucigalpa Marriott Hotel, HondurasW Mexico City, Mexico

Mexico & Central America’s Leading Car Hire Alamo Avis Budget Dollar Europcar Hertz Holiday Autos

Mexico & Central America’s Leading Conference Centre Atlapa Convention Centre, Panama City,Panama Cancun Center, Cancun, Mexico Figali Convention Centre, Panama

Mexico & Central America’s Leading Conference Hotel Grand Tikal Futura Hotel, GuatemalaOccidental Grand Xcaret, Mexico Radisson Europa Hotel & ConferenceCenter, Costa Rica Real InterContinental Hotel Costa Rica,San Jose, Costa Rica Sheraton Centro Historico Hotel &Convention Center, Mexico Sheraton Panama Hotel & ConventionCenter, Panama

Mexico & Central America’s Leading Destination Acapulco, Mexico Bay Islands, Honduras Cancun, Mexico Grenada, Nicaragua Los Cabos, Mexico Panama City, Panama San Jose, Costa Rica

Mexico & Central America’s Leading Family Resort CasaMagna Marriott Puerto VallertaResort, Mexico Dreams Cancun Resort & Spa, Mexico Four Seasons Costa Rica at PeninsulaPapagayo, Costa Rica Hacienda Tres Ríos Resort Hotel Punta Islita, Costa Rica One&Only Palmilla Resort, Mexico Paradisus Playa Conchal All Suite Resort,Costa Rica

Mexico & Central America Nominees




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Mexico & Central America’s Leading Golf Resort Casa del Mar Beach, Golf & Spa Resort,Cabo San Lucas, Mexico Fairmont Mayakoba, Mexico Four Seasons Costa Rica at PeninsulaPapagayo, Costa Rica Grand Bay Hotel, Isla Navidad, A Wyndham Luxury Resort, Mexico Hotel Coronado, Panama Los Suenos Marriott Ocean & Golf Resort,Costa Rica Paradisus Playa Conchal All Suite Resort,Costa Rica

Mexico & Central America’s Leading Green Hotel Balamku Inn on the Beach, Mexico Fairmont Mayakoba, Mexico GAIA Hotel & Reserve, Costa Rica Hacienda Tres Ríos Resort Hotelito Desconocido, Mexico Rancho Pacifico, Costa Rica

Mexico & Central America’s Leading Hotel Costa Rica Marriott Hotel San Jose, Costa Rica Four Seasons Hotel Mexico D.F., Mexico Hotel Parador Boutique Resort & Spa,Costa Rica InterContinental Real San Salvador, El Salvador JW Marriott Hotel Mexico City, Mexico Radisson Decapolis Hotel Panama City,Panama Real InterContinental San Pedro Sula,Honduras The Ritz-Carlton Cancun, Mexico The Westin Camino Real, GuatemalaW Mexico City, Mexico

Mexico & Central America’s Leading Hotel Brand Barcelo Hotels & Resorts Camino Real Hotels & Resorts Hilton Hotels InterContinental Hotels & Resorts Marriott Hotels, Resorts & Suites Occidental Hotels & Resorts Radisson Hotels Sheraton Hotels & Resorts Sol Melia Hotels & Resorts

Mexico & Central America’s Leading Resort Four Seasons Costa Rica at PeninsulaPapagayo, Costa Rica Hotel Parador Boutique Resort & Spa,Costa Rica InterContinental Playa Bonita Resort &Spa, Panama Las Ventanas Al Paraiso, A RosewoodResort, Mexico ME by Melia Cabo, Mexico Occidental Grand Papagayo, Costa Rica The Fairmont Acapulco Princess, Acapulco,Mexico The Westin Resort & Spa, Puerto Vallarta,Mexico

Mexico & Central America’s Leading Spa Resort Ceiba Del Mar Spa Resort, Mexico El Santuario, Valle de Bravo, Mexico Hotel Parador Boutique Resort & Spa,Costa Rica InterContinental Playa Bonita Resort &Spa, Panama Las Ventanas Al Paraiso, A RosewoodResort, Mexico One&Only Palmilla Resort, Mexico Tabacón Grand Spa Thermal Resort, Costa Rica The Fairmont Acapulco Princess, Mexico

Mexico & Central America’s Leading Tour Operator Adventure Life Andale Mexico Costa Rica Tour Footloose Adventure Tours Pesantez Tours Panama Vacation City

Mexico & Central America’s Leading Tourist Board Belize Cancun Conventions & Visitors Bureau Costa Rica National Tourist Bureau Guatemalan Tourist Board (INGUAT) Nicaragua Tourist Board Panama Tourist Board Visit Mexico - Consejo de PromocionTuristica de Mexico

Mexico & Central America’s Leading Travel Agency Exito ILS3 - Intelligent Leisure Solutions andDiscover Travel Group L'Alianxa VacationCity Viajes America Viajes Tivoli Vitur


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Costa Rica’s Leading Golf Resort Four Seasons Costa Rica at PeninsulaPapagayo Los Suenos Marriott Ocean & Golf Resort Paradisus Playa Conchal All Suite, Beach &Golf Resort Tango Mar Hotel Beach Spa & Golf Resort

Costa Rica’s Leading Hotel Costa Rica Marriott Hotel San Jose DoubleTree Cariari Hotel Parador Boutique Resort & Spa Hotel Punta Islita Radisson Europa Hotel & ConferenceCenter Real InterContinental Hotel Costa Rica

Costa Rica’s Leading Resort Barcelo Tambor Beach Four Seasons Costa Rica at PeninsulaPapagayo Hotel Parador Boutique Resort & Spa Los Suenos Marriott Ocean & Golf Resort Occidental Grand Papagayo Paradisus Playa Conchal All Suite, Beach &Golf Resort Tabacón Grand Spa Thermal Resort Tango Mar Hotel Beach Spa & Golf Resort

Costa Rica’s Leading Spa Resort Hotel Parador Boutique Resort & Spa Hotel Punta Islita Premier Fiesta Resort & Spa Tabacón Grand Spa Thermal Resort Tango Mar Hotel Beach Spa & Golf Resort Xandari Resort & Spa

El Salvador’s Leading Hotel Hilton Princess San Salvador Hotel InterContinental Real San Salvador Radisson Plaza Hotel Sheraton Presidente San Salvador Hotel

Guatemala’s Leading Hotel Casa Santo Domingo Crowne Plaza Hotel Guatemala Grand Tikal Futura Hotel Guatemala City Marriott Hotel InterContinental Real Guatemala Radisson Hotel & Suites Guatemala City The Westin Camino Real

Honduras’ Leading Hotel Hilton Princess San Pedro Sula Hotel Mayan Princess Beach Resort Real InterContinental San Pedro Sula Real InterContinental Tegucigalpa Tegucigalpa Marriott Hotel

Mexico's Leading All-inclusive Resort Hacienda Tres Rios Resort Dreams Cancun Resort & Spa El Dorado Maroma, Cancun Moon Palace Golf & Spa Resort, Mexico Occidental Grand Cozumel

Mexico’s Leading Boutique Hotel Deseo Playa del Carmen Esencia Resort Hacienda Puerta Campeche Hacienda San Angel Hotel Habita Hotel Secreto Quinta Real Acapulco The Tides Zihuatanejo Villa Ganz

Mexico’s Leading Business Hotel Gran Melia Mexico Reforma Hilton Guadalajara Hyatt Regency Cancun InterContinental Presidente Mexico City Radisson Hotel Flamingos Sheraton Maria Isabel Hotel & TowersW Mexico City

Mexico’s Leading Family Resort CasaMagna Marriott Puerto VallertaResort Dreams Cancun Resort & Spa InterContinental Presidente Los CabosResort InterContinental Presidente PuertoVallarta Resort One&Only Palmilla Sheraton Hacienda Del Mar Resort & Spa The Westin Resort & Spa, Puerto Vallarta

Mexico’s Leading Golf Resort Casa Del Mar Golf & Spa Resort Fairmont Mayakoba Grand Bay Hotel, Isla Navidad, A Wyndham Luxury Resort Las Hadas Golf Resort & Marina

Mexico’s Leading Hotel Capella Pedregal Four Seasons Hotel Mexico, D.F. InterContinental Presidente Mexico City JW Marriott Hotel Mexico City Radisson Hotel Flamingos The Fairmont Acapulco Princess The Ritz-Carlton CancunW Mexico City

Mexico & Central America Nominees




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Mexico’s Leading Resort Capella Ixtapa Esperanza, An Auberge Resort Four Seasons Punta Mita JW Marriott Cancun Resort & Spa Las Ventanas Al Paraiso, A Rosewood Resort

Le Méridien Cancún Resort & Spa Occidental Grand Xcaret Paraiso de la Bonita Resort & Thalasso Royal Hideaway Resort & Spa The Fairmont Pierre Marques The Westin Resort & Spa Cancun

Mexico’s Leading Spa Resort Casa Del Mar Golf & Spa Resort Ceiba Del Mar Spa Resort Dreams Cancun Resort & Spa El Santuario, Valle de Bravo Fairmont Mayakoba Grand Velas All Suites & SPA Resort Las Ventanas Al Paraiso, A Rosewood Resort One&Only Palmilla Paraiso de la Bonita Resort & Thalasso The Fairmont Acapulco Princess

Nicaragua's Leading Boutique Hotel Casa la Merced Hotel Los Robles Morgan's Rock Hacienda & Ecolodge

Nicaragua's Leading Hotel Barcelo Montelimar Beach Crowne Plaza Hotel Managua Hilton Princess Managua Real InterContinental Hotel MetrocentroManagua

Panama's Leading Hotel Crowne Plaza Hotel Panama InterContinental Mirimar Panama Panama Marriott Hotel Radisson Decapolis Hotel Panama City Riande Continental Hotel & Casino Sheraton Panama Hotel & ConventionCenter The Bristol

Panama's Leading Resort Coronado Golf & Beach Resort InterContinental Playa Bonita Resort & Spa Melia Panama Canal


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This Year's Ceremonies...World Travel Awards 2009World Travel Awards attracts anunprecedented amount of both trade andconsumer media coverage spearheaded byBBC World News – our global media partner –whose coverage spans a global audience ofover 274 million.

In 2007, World Travel Awards expanded itsportfolio by adding a Grand Tour of RegionalAwards to recognise winners in their own territory.

This year's regional awards for the MiddleEast, Africa, North & Central America andEurope were staged in Dubai, Durban, Mexicoand Portugal respectively. In November a two-day Awards Ceremony will take place inLondon to announce the winners of Asia,Australasia, Indian Ocean, Caribbean andSouth America. The second day of the eventwill be the Grand Final ceremony where theTravel Technology and World winners will berevealed.

World Travel Awards is currently selecting thedestinations to host the prestigious 2010Regional Awards. The winning hosts will bepresented to the world as the respectiveregion’s premier top quality tourismdestination with the World Travel Awardsendorsed global message.

To find out more contact:[email protected]

World Travel Awards Media Partners:

Middle East CeremonyDubai, UAE, 5th May

Event Partner:


Event Partner:

Event Partners:

Africa CeremonyDurban, South Africa, 11th May

North & Central America CeremonyRiviera Maya, Mexico, 21st September


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Europe CeremonyObidos, Portugal, 17th October

Regional Ceremony: Asia, Australasia & Indian Ocean, Caribbean, South AmericaLondon, UK, 7th November

This Year's Ceremonies...World Travel Awards 2009

Event Partner:

Event Partner: Grosvenor House, A JW Marriott Hotel


World & Travel Technology CeremonyLondon, UK, 8th November

This year's World Travel Awards’ final will feature 120 Miss World2008 contestants. The Miss World contestants, who will berepresenting almost every country in the world, will presentcountry winners with their trophies during the gala ceremony.Photo opportunities with Miss World contestants will be availablefor award winners. The World Travel Awards 2009 final highlightsexcellence in the worldwide travel and tourism industry and assuch, celebrates some of the outstanding achievements of keyorganisations and individuals.

Event Partner: Grosvenor House, A JW Marriott Hotel


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• Football pitch• Championship golf course• 7 Tennis courts• Volleyball• Jet-skiing• Surfing• Kayaking• Sailing and snorkelling

• Water skiing• Scuba diving• Horseback riding• Jogging and fitness trail• Nature trail• Mountain bike trail• Table tennis• Spa and gym

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WORLD SPORT DESTINATION EXPO2010 SOUTH AFRICA

World Sport Destination Expo will for thevery first time showcase the inter-linkedimportance of sport, sporting events andtravel and tourism at the heart of one ofthe biggest and most important eventsthat the world will ever stage.

The world's most sought after sportingdestinations, resorts, specialist tour andevent organisers, sporting bid committees,worldwide media and elite buyers willmeet to conduct business in a unique expoco-located alongside the 2010 FIFA WorldCup in Johannesburg, South Africa's economic powerhouse.

DATEWorld Sport Destination Expo will takeplace from 6-10 July 2010. The eventwill put into focus the true value of sportstourism during the busiest period of the2010 FIFA World Cup.

2010 FIFA LOCATIONJohannesburg - Official Host City for the2010 FIFA World Cup. As well as hosting atotal of 15 World Cup matches includingthe opening ceremony and opening andfinal matches - Johannesburg will be theworld's business and media hub for the 4weeks of the World Cup.

CONTACTFor more information contact:[email protected]

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11 June-11 July 2010Sandton Convention Centre,Johannesburg, South Africa

www.worldsportdestinationexpo.com


month. BreakingTravelNews.com

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Email: [email protected]: +44 (0) 20 7925 0000

Contact Virtual World Internet to discuss how we can help produce and deliver video, virtual tours, and image galleries of your hotel or resort to your online visitors.

Virtual World Internet designs, develops, hosts, and markets high value visual content for the travel and tourism sector with a proven track record of delivering world class solutions to our clients.

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Global news

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Be a global thinker every day.

I WTA_N_America_GALA_v2:Layout 1 14/09/2009 14:43

Abu Dhabi


President & Founder Graham E. Cooke

Executive Vice President & Event Director Manon Han

Senior Vice President David Falcon

Group Vice President Kevin Taylor

Financial DirectorXiaolan Tang

Global Sales & Marketing DirectorJames A. A. Khan

Commercial Director Christopher Frost

Director, Global Business Sion Rapson

Head of Business Development Max Miller

Marketing Manager, South AmericaAntonio Castro Neves

Sales DirectorTony Prince

Marketing Executive Diana Hayes

PR Executive Anna Gouldman

Events Production ManagerSusan Mundy

Event Organising Executives Kim Hawkins Ben Seal

Editor Anton Strack

Official Photographers Mark Hakanson Gareth Morris

E-Commerce Managers Kelly Footit Hayden Pitout

Online Marketing Executive Chris Whitfield

Online Project Manager Sid Thaker

Web Team Ben Roberts George Cooke Tom Fogarty

Creative Director Mike Gibas

Designer Adam Williams

World Travel Awards 1 Northumberland AvenueTrafalgar SquareLondon WC2N 5BWUnited Kingdom T +44 (0)20 7925 0000F +44 (0)20 7925 [email protected]

Copyright © World Travel Awards 2009

The TeamWorld Travel Awards

Thank youto all our partnersWe wish to express our gratitude to ourpartners and supporters worldwide. Inparticular, we extend a heartfelt “thank you”to our gracious hosts Yucatán Holidays andHaciendas Tres Ríos for its outstandinghospitality and professionalism. We wouldalso like to thank our media partners BBCWorld News, Travel World News, BreakingTravel News and all other media partnersaround the world.


Congratulations…

Over the past 12 months, each one of you hasdemonstrated what it takes to make a difference and will stand as inspirational examples of travel and tourism excellence for the year ahead.

The North & Central America winners will gohead-to-head with the other regional winners tocompete for the ultimate travel accolade at theWorld Travel Awards Grand final in London on8th November 2009.

World Travel Awards will shortly be announcingthe host and venue for the North & CentralAmerica Ceremony. The initial 2010 Nominationprogramme, which will decide the 2010 North &Central America nominees, will open on January1st 2010. As the benchmark of excellence is onceraised, will 2010 see your brand voted the verybest of the very best? New categories beingintroduced next year include; Best HotelArchitecture, Leading Luxury Hotel and BestCorporate Social Responsibility Initiative.

To reserve a table at the World Travel AwardsGrand Final 2009 or North & Central AmericaCeremony 2010, or to discover more about theWorld Travel Awards Nomination Programmeplease contact: [email protected] call +44 (0) 20 7925 0000.

…roll on 2010


…to all of tonight’s 2009 North & Central America winners.


‘The Oscars of the Travel Industry’

World Travel AwardsRegional and Grand Final Awards Ceremony

Grosvenor House Hotel, London7th November - Regional Awards Ceremony

8th November - World Grand Final

www.worldtravelawards.com

For more information and to book tickets please email:[email protected]

For the first time ever, this two day event will feature all120 Miss World 2008 contestants. Photo opportunities withMiss World contestants will be available for award winners.

Wall Street Journal


World Travel Awards North & Central America Gala Ceremony Programme 2009

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Transcript of World Travel Awards North & Central America Gala Ceremony Programme 2009