Workshop Tokyo October 2012
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Transcript of Workshop Tokyo October 2012
© 2012 Wissenskapital ZFI/ECI GmbH
State-of-the-art
• On Intellectual Capital Reporting (or Intangible Assets based Management)
• On IC Statement and Management Reporting
• On Intellectual Property Rights
• On IC of Cities
• On Economic Policy
S. 2
© 2012 Wissenskapital ZFI/ECI GmbH S. 3
Key Questions for Business Success
1. How can I keep and improve my competitive position?
2. What do we do differently and better than our competitors?
3. How can I avoid making a wrong decision? How support and find new
innovations?
4. How can we manage quality and service as well as production in our
value chain?
5. What can I as a leader have real impact on?
© 2012 Wissenskapital ZFI/ECI GmbH S. 5
Human-capital
Structural-capital
Relational-capital
Service-quality
Product-quality
Business Concept
Finding Skills HC
Build StructuresHC -> SC
Ready for MarketRC
Spin-off of Companies
t0 ... tX
Growth
High Value Added Work
Regional
Prosperity
Financial Indicators Non-financial Indicators
Working Model of Sevilla Global?
© 2012 Wissenskapital ZFI/ECI GmbH S. 8
Fraunhofer IPK © 2008 , No. 8
Result: Priority Map for Investment or InterventionQQS-Bar-Chart: Human Capital (HC)
0 30 60 90
HC-1
HC-2
HC-3
HC-4
Systematic (%) Quality (%) Quantity (%)
HC-4 Leadership AbilityHC-3 Employee MotivationHC-2 Social CompetenceHC-1 Professional Competence
Internal Co-operation & Knowledge Transfer
Leadership Ability
© 2012 Wissenskapital ZFI/ECI GmbH S. 11
Fraunhofer IPK © 2008 , No. 11
0,25Y – 1Y
1Y – 2Y
0,25Y – 1Y
1Y – 2Y
0,25Y – 1Y
0,25Y – 1Y
1Y – 2Y
>2Y
1. product process
8. co-operation/ knowledge
transfer
10. product
innovation
12. Customer relations
27. financial results
28. image/brand
5. employee motivaionleadership
Strong impact
Very strong impact
Generator
Y = Year
www.incas-europe.org
Software… Taxonomy..
Process /Systems Dynamics
© 2012 Wissenskapital ZFI/ECI GmbH S. 13
The Logic behind the Earnings Capability Index (ECI)™
Current Earnings Competitiveness Ability to Change
Cost / Income RatioValue 0,0 %Score 0Weight 1
0
CashValue 0,0 %Score 0Weight 2
0
ProfitabilityValue 0,0 %Score 0Weight 1
0
Earnings sustainabilityValue 0,0 %Score 0Weight 1
0
Weighted SumWeight short termWeight mid termWeight long term
Short term EC forecast 0
Custome ValueValue 0,0 %Score 0Weight 1
0
Market PositionValue 0,0 %Score 0Weight 2
0
Quality and Systematic Relational CapitalValue 0,0 %Score 0Weight 2
0
Quality and Systematic Structural CapitalValue 0,0 %Score 0Weight 1
0
Weighted SumWeight short termWeight mid termWeight long term
40 %40 %20 %
Mid term EC forecast 0
Innovation and Growth CapabilityValue 0,0 %Score 0Weight 2
0
Payroll FlexibilityValue 0,0 %Score 0Weight 1
0
Quality and Systematic Human CapitalValue 0,0 %Score 0Weight 2
0
Interdependency Analysis HC, SC and RCValue 0,0 %Score 0Weight 2
0
Weighted SumWeight short termWeight mid termWeight long term
5 %50 %45 %
Long term EC forecast 0
Earnings Capability Index (ECI)™= Forecast on Business Success
and Profitability
80 %15 % 5 %
© 2012 Wissenskapital ZFI/ECI GmbH
A joint triple helix action needed!
• On Intellectual Capital Reporting (or Intangible Assets based Management)
• On IC Statement and Management Reporting
• On Intellectual Property Rights
• On IC of Cities
• On Economic Policy
S. 15
© 2012 Wissenskapital ZFI/ECI GmbH
Thank You!
The IC Statement
The Financial Statement
© Leif Edvinsson
© 2012 Wissenskapital ZFI/ECI GmbH S. 17
Short term earnings capability:Current earnings status
Mid term earnings capability:Competitiveness
Long term earnings capability:Ability to change
Intangibles
Employees, Who contribute with their
knowledge and competences
Internal Processes, i.e.efficient processing of the production of
goods or services, internal requests, logisitcs etc.
Networks,including customers, suppliers, investors and cooperation with
other companies
- Motivation- Qualification- Leadership
Business Success Factors
- Product cycle time- Quality of the processes- Processes of communication- Risk management
- Customer satisfaction- Customer structures- Investor relations - Suppliers
Financial indicators;- Cost / Income Ratio- Return on Equity- Return on Capital Employed- Return on Investment
Key Perfomance Indicators (KPI)
Cashflow indicators;- Equity ratio- Debt equtiy ratio- Solvency- Cashflow margin
The systematic of business success;- Development of profitability- Business development - Development of cycle times- Customer acquisition
© 2012 Wissenskapital ZFI/ECI GmbH S. 18
The framework of the German “Wissensbilanz”
Commercial environment(Possibilities & risks)
Business processesBusiness processes
Business- Strategyknowledge
VisionBusinesssuccess
Knowledge processes
Financialresources
Initialsituation
Humancapital
Structuralcapital
Relationalcapital
Intellectual capital External
impact
Measures
Organization
© 2012 Wissenskapital ZFI/ECI GmbH S. 19
Steps Criterias Sources
1. Current financial situation Profitability/Cash Annual Report, Bankratings, BSC
2. Competiveness Customer segments, branch, competitors,structural- and relational capital
Business environment analysis, Intellectual Capital Statement, BSC
3. Ability to change Innovation capability, fixed vs. Variable costs, human capital
Intellectual Capital Statement, BSC
4. (Future) Earnings Capability (steps 1 to 3)
Earnings Capability Index™
Analyse of steps 1 to 3.
5. Management action points Activity plan ECI report, BSC
6. Implementation (in business operations)
i.e. CRM or HR development
i.e. job and process descriptions, customer survey
7. Follow-up, controlling Verification of index Actuals vs. Plan, KPI (adjusted)