Workshop on “Building a Professional Civil Service in Kosovo” Pristina, 26-27 June 2008

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MANAGING THE CIVIL SERVICEMANAGING THE CIVIL SERVICERoles, Mechanisms and Capacities – Central Roles, Mechanisms and Capacities – Central

Capacity and Line MinistriesCapacity and Line Ministries

Tatjana Trendafilova, fYR of MacedoniaTatjana Trendafilova, fYR of Macedonia

Workshop on “Building a Professional Civil Service in Kosovo”

Pristina, 26-27 June 2008

The government as an The government as an employeremployer

• Rules and policies for personnel Rules and policies for personnel managementmanagement

• Management mechanisms and Management mechanisms and capacities that ensure uniform capacities that ensure uniform application of the personnel rules application of the personnel rules and policies and policies

Institutional arrangements for regulation and Institutional arrangements for regulation and supervision of the personnel management supervision of the personnel management

• Central civil service management Central civil service management capacitycapacity

• Civil Service CommissionCivil Service Commission

– Line ministries/agenciesLine ministries/agencies

Central civil service management Central civil service management bodybody

– part of the government;part of the government;– deals with general aspects of civil service deals with general aspects of civil service

management:management:• preparation of civil service legislation;preparation of civil service legislation;

• development of personnel policies;development of personnel policies;

• organisation or monitoring of recruitment;organisation or monitoring of recruitment;

• coordination of HRM;coordination of HRM;

• negotiation with civil service unions on behalf of the negotiation with civil service unions on behalf of the government;government;

• organisation and management of training for civil organisation and management of training for civil servants.servants.

Central civil service Central civil service management bodymanagement body

• Institutional character:Institutional character:– A ministry A ministry

•A specific ministryA specific ministry

•Ministry of FinanceMinistry of Finance

•Ministry of InteriorMinistry of Interior

– A “Center of Government” bodyA “Center of Government” body

Some examples from the EU Some examples from the EU member countriesmember countries

• Ministry of Public Service and Administrative Ministry of Public Service and Administrative Reform, Luxembourg; Ministry of Public Reform, Luxembourg; Ministry of Public Administrations, Spain; Administrations, Spain; Ministry of Government Ministry of Government Administration and Reform,Administration and Reform, Norway Norway

• Department of Finance, Ireland; Ministry of Department of Finance, Ireland; Ministry of Finance, Denmark; Ministry of Finance, Finland; Finance, Denmark; Ministry of Finance, Finland;

• Federal Ministry of Interior, Germany; Ministry of Federal Ministry of Interior, Germany; Ministry of Interior and Kingdom Relations, the Netherlands;Interior and Kingdom Relations, the Netherlands;

• Ministry for Women, Media and Civil Service in Ministry for Women, Media and Civil Service in the Federal Chancellery, Austria;the Federal Chancellery, Austria;

• Cabinet Office, U.K. Cabinet Office, U.K.

Independent commissionsIndependent commissions

• Civil Service Commission, U.K.Civil Service Commission, U.K.

• Commission for Public Service Commission for Public Service Appointments (CPSA) and Public Appointments (CPSA) and Public Appointments Service (PAS), Ireland Appointments Service (PAS), Ireland

Line ministries/agenciesLine ministries/agencies

Their role in the personnel Their role in the personnel management depends on the level of management depends on the level of centraisation/decentralisation of the centraisation/decentralisation of the civil service systemcivil service system

Civil Service Management in Civil Service Management in the Western Balkan Countriesthe Western Balkan Countries

• Croatia:Croatia:– Central State Office for AdministrationCentral State Office for Administration– Civil Service BoardCivil Service Board– Administrative InspectionAdministrative Inspection– Civil Service Tribunal & Higher Civil Civil Service Tribunal & Higher Civil

Service Tribunal Service Tribunal – Civil Service Training CentreCivil Service Training Centre


• AlbaniaAlbania– Department of Public AdministrationDepartment of Public Administration– Civil Service CommissionCivil Service Commission– Training Institute of Public Training Institute of Public

AdministrationAdministration


• Montenegro Montenegro – Human Resources Management Human Resources Management

Authority Authority – Appeals CommissionAppeals Commission– Administrative Inspection Administrative Inspection


• SerbiaSerbia– Human Resources Management ServiceHuman Resources Management Service– High Civil Service CouncilHigh Civil Service Council– Appeals CommissionAppeals Commission


• Bosnia and HerzegovinaBosnia and Herzegovina– Civil Servants Agency X 3Civil Servants Agency X 3– Administrative inspectionAdministrative inspection


• MacedoniaMacedonia– Civil Servants AgencyCivil Servants Agency– Labour InspectionLabour Inspection

Problems associated with the Problems associated with the management of the civil services in management of the civil services in

the Balkansthe Balkans• lack of political will for development of a merit-lack of political will for development of a merit-

based, professional and politically neutral civil based, professional and politically neutral civil service; service;

• acceptance of central civil service management acceptance of central civil service management bodies with “horizontal” functions;bodies with “horizontal” functions;

• the idea of managing the personnel - HRM tasks the idea of managing the personnel - HRM tasks are different from what personnel offices are different from what personnel offices (kadrovo) used to do;(kadrovo) used to do;

• low capacities of both central civil service low capacities of both central civil service management bodies and the line ministries;management bodies and the line ministries;

• relations with the Ministry of Finance - are the relations with the Ministry of Finance - are the civil servants just numbers and an expenditure civil servants just numbers and an expenditure item in the budget?item in the budget?

Key challenges in the Key challenges in the development of “young” civil development of “young” civil

services for the central services for the central management bodiesmanagement bodies

• safeguard of the merit principle of safeguard of the merit principle of recruitment and promotion recruitment and promotion

• coordination (of civil service policies, coordination (of civil service policies, personnel management practices)personnel management practices)

Tasks of a central Tasks of a central management body and related management body and related

capacitiescapacities• development of policies;development of policies;• drafting of legislation (primary and/or drafting of legislation (primary and/or

secondary);secondary);• organisation of /participation in /or monitoring organisation of /participation in /or monitoring

of the recruitment and selection procedures;of the recruitment and selection procedures;• direct or indirect involvement in direct or indirect involvement in

establishment control;establishment control;• providing/coordinating training of civil providing/coordinating training of civil

servants;servants;• civil servants registers/databases.civil servants registers/databases.

Workshop on “Building a Professional Civil Service in Kosovo” Pristina, 26-27 June 2008

Documents

Transcript of Workshop on “Building a Professional Civil Service in Kosovo” Pristina, 26-27 June 2008