Workshop of Business

English 2

By: Istabraq Al-Cherkessy

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Istabraq.ismail@gmail.com

In Meetings On phone

Collocations

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Domains

In Meetings

Meeting Minutes

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1. When was the meeting?

2. Who attended?

3. Who did not attend?

4. What topics were discussed?

5. What was decided?

6. Is there a follow-up meeting

scheduled? If so, when? where?

why?

Must be in a

minute

businesswritingblog.com4

Business Telephone Talk

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Making Business Call

Introduce yourself .

Express gratitude.

Make sure that the person you are calling is

fully available to talk.

State the purpose of your call.

It is important to ask the other person to

repeat what you are saying.

Summarise the important points .

End the call in a pleasant manner.blog.lingoking.com6

Most used Phrases & Verb phrase on phone

This is John calling / Its John

One minute, I’ll transfer you now.

Please hold and I’ll put you through.

Hang on a minute. (informal)

Can you please spell that for me?

He is not here at the moment . Can I

take a message?

Would you like to leave a message?

I’m sorry, I’m losing you. Can you call

me back?

eslmania.com & bbc.co.uk

Hold on / Hang on

Ring off / Hang up

Pick up

Put through

Get through to

Call back

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Collocations

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Thank you all

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