Workshop 1 employee skills

Workshop 1

Employee SkillsBy

Chris Kokkola1001545SNG10SN

Topics

1. Purpose of Good Management2. Symptoms of Poor Hiring3. Key Points for Hiring4. How to Maximize Employees’ Strengths5. Company Achievements Limited by Skills

Purpose of good management

• …one of your most important tasks is workforce management. It's your job to make sure you have the right people--and the right number of people--to keep your company running smoothly.

• http://www.entrepreneur.com/article/81244#sthash.YsmVNvC0.dpuf

Symptoms of poor hiring• Shallow promotion pool;

• Unnecessarily high turnover; (Staff is constantly leaving and being replaced)

• Excessive training or sending broken employees to workshops;

• Misunderstanding that interviews are only another form of test/assessment, and a very inaccurate one at that; and,

• Failure of HR to understand its critical role as skills gate-keeper.

• (http://www.tlnt.com/2011/09/27/building-a-top-20-workforce-the-importance-of-managing-employee-skills/)

Key Points For Hiring • First, you need to create a comprehensive, clearly written job description that includes

these factors:

• The major and related duties, responsibilities and tasks the employee must perform

• The expected standards of job performance

• The reporting relationships--the people or job title to whom the employee will report and who, if anyone, will report to the new hire

• The financial and fiscal responsibilities and spending limits--if any

• The standards of acceptable behavior

• The working conditions


How to Maximize Employee’s Strengths

• Set up a process with the new hire's direct supervisor to monitor progress. Provide immediate feedback on all aspects of job performance. Don't wait for the end of the typical 90-day review period to catch the person doing something right or wrong. Immediate feedback provides the immediate opportunity for growth and improved performance.



• Create/Have a training program, either formal or informal, depending on the size of your company. The goal of this program will be to bring the new person up to speed with the knowledge, skills and abilities necessary for successful completion of their new job. Simply because a candidate was successful in a similar job at another organization does not ensure this person will be successful in your organization.



• Develop a mentoring system: Select an individual who can serve as "Big Brother" or "Big Sister" to offer advice, especially on "how things are done around here" as well as possible landmines, such as difficult people, issues, politics, processes, norms or unwritten rules. This mentor should be a respected individual in your company, but should not be the person's direct supervisor. (Creating such a system is also a good idea for existing employees.)


Company achievement limited by skills

• When we are honest with ourselves, we know every organization has a built-in human capital speed control. That is, no matter what senior management wants to achieve or what direction it wants to go, it will be limited by the skills of the people on the payroll.

• (http://www.tlnt.com/2011/09/27/building-a-top-20-workforce-the-importance-of-managing-employee-skills/)

Workshop 1 employee skills

Healthcare

Transcript of Workshop 1 employee skills