1Confidential and Proprietary Information© 2014 Express Scripts Holding Company. All Rights Reserved.

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Workplace of ChoiceHow to make ESI a workplace of choice for recent college graduates

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Overview

Reason behind presentation

ESI workplace of choice

Pain Points

Recommendations & Barriers

3

IT Strategic Business Framework

4

Why Workplace of Choice?

• Recent Yahoo Finance Article

• Improve outside image

Worst Companies to Work For

• Focus on young professionals

• Innovation = Attracting best new talent

• Examine aspects recent college graduates consider when looking for a job

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Attract Young Professionals

PWC – Millennials at Work

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Areas for Improvement

Employee EngagementPersonal & Professional

Development Work-Life Balance

77

Employee Engagement

Andrew Long & Tom Ignaczak

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Recommendations

Hiring Classes

Unique collaboration environments

Link to company-wide org chart from the Hub

Benefits

Motivation by seeing individual impact

Discover new solutions to solve problems

Roadblocks

Unique environments can be too casual

Collaboration

EMPLOYEE ENGAGEMENT

Recommendations

Benefits

Barriers

9

Community Involvement

Recommendations

Philanthropic relationships with local communities

Provide more opportunities for volunteering

Benefits

Fulfills the Express Way value of service

Create a culture where volunteering is common place in the organization

Roadblocks

Philanthropic endeavors requires more funding

EMPLOYEE ENGAGEMENT

In 2013, four companies — Microsoft Corp., Walt Disney Co., Google

Inc. and BMW — tied for the No. 1 spot on the Reputation Institute's

list of the corporations with the best social responsibility reputations.

7 in 10 young adults

consider

themselves

social activistsTBWA/Worldwide and

TakePart

Recommendations

Benefits

Barriers

10

Building Our Brand

Recommendations

Host recruiting events at local universities

Highlight additional strengths – IT, Business, Finance, etc.

Benefits

St. Louis Company vs. a company in St. Louis (and elsewhere)

Convey mission externally

Pull from the talent pool at local universities

Roadblocks

Cost of implementation

Difficulty in changing public perception

EMPLOYEE ENGAGEMENT

Recommendations

Benefits

Barriers

1111

Personal and Professional Development

Rowan Youssef & Josef Haubrich

12

Employee Recognition

RecommendationsGiving the opportunity to present their work

BenefitsDirect communication

Career advancement

Foster free thinking and idea generation

Roadblocks

“Recognition can be incredibly addicting” – The Employee Engagement Blog

Inability to attend all meetings where work is presented

PERSONAL AND PROFESSIONAL DEVELOPMENT

52%Of millennials list “Room to Grow” as their top priority

PWC

Recommendations

Benefits

Barriers

13

Professional Development

RecommendationsIntroduce objectives and goals before hiring

Goal setting activities

Train employees to utilize available resources

Formal mentorship & buddy program

BenefitsCreate sense of guidance

Shared purpose and alignment

Retain current employees

Increase productivity

RoadblocksTeam members not at the same site

Finding mentors

PERSONAL AND PROFESSIONAL DEVELOPMENT

Employees provided

with training showed

an

8% increase in productivity

Recommendations

Benefits

Barriers

1414

Work - Life Balance

Jason Keating & Janine van Niekerk

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Workplace Flexibility

WORK-LIFE BALANCE

Recommendations

Market flex hours in job description

Advertise work from home availability

Benefits

Work from home promotes productivity

Improved personal & cultural attitude

Roadblocks

Misuse of work from home

Not applicable to every position

Top benefit

75%employees

workplacetrends.com

-Les Picket Matching Millennial

workforce

23%Give up pay &

delay promotions

Recommendations

Benefits

Barriers

16

Inadequate Staffing for PTO

Recommendations

Cross-train employees

Benefits

Stress-free time off

Communication & culture

Roadblocks

Time consuming

WORK-LIFE BALANCE

Top barriers workers cite to taking PTOentrepreneur.com

40%mountain of

work

35%nobody else

can

Recommendations

Benefits

Barriers

17

Worksite Wellness

Recommendations

Provide reimbursement for gym memberships

Host Fitbit competitions

Benefits

Increased work efficiency and collaboration

Promote employee well being

Roadblocks

Cost of implementation

WORK-LIFE BALANCE

medical costs

absenteeis

m

$3.48

$5.82

$1invested

in worksite

wellness

Every Recommendations

Benefits

Barriers

18

Recap

Recruitment

Wellness

Flexibility

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Credits

• Gail Stein

• John Steimel

• Dana Duncan

• Margie Skiljan

• Kyle Holley

• Jason Keating

• Rowan Youssef

• Andrew Long

• Tom Ignaczak

• Anne Wheeler

• Janine van Niekerk

• Mark Farmer

• Josef Haubrich

2020