Workplace Culture and Leadership in
Transcript of Workplace Culture and Leadership in
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Workplace Culture and Leadership in Unprecedented TimesShane JacksonPresidentJackson HealthcareAlpharetta, Georgia
Presenter reports no known conflict of interest at time of presentation.
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• Examine workplace culture, including tips for getting the culture conversation started when you return to work
• Diagram how to insert your organization’s purpose, values and beliefs into the decision-making process
• Outline three strategies based on real-life scenarios on how to maintain workplace culture in changing and/or challenging times, like a global pandemic
Learning Objectives
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Culture
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The atmosphere that results from the actions a group takes to accomplish its purpose
Culture
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“We would never do that here.”“Let me show you how we handle that situation.”“How we do things.”
Norms
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Value — a principle in which we place great worthBelief — a conviction that something is true
Values and Beliefs
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Focus on “Why” not only “What”
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What do you value? What do you believe?
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Then why does it matter?
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Intuition doesn’t scale.
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Clarity of values yields clarity in decision making.
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Time to Work!
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Values
AccountableTakes responsibility for both actions and outcomes
AchievementAspiring to the highest levels of excellence
AssertivenessStating convictions with confidence and force
AuthorityPossessing power over decisions, people, assets
BalanceKeeping in perspective work, home, hobbies, relationships
CareerAdvancing professional credentials
ChangeLooking forward to and valuing change, continuous improvement, doing things differently
CommitmentBeing bound emotionally or intellectually to a course of action, dedication
CompetencePossessing the skill, knowledge and/or ability to effectively perform
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Values
CourageThe willingness to take calculated risks and step outside of one’s comfort zone
Creativity/InnovationThinking outside the box; trying new ways of accomplishing a goal
Customer SatisfactionAchieving excellence in customer satisfaction
DiversityRespecting a variety of cultures/lifestyles
EffectivenessExecuting with precision to achieve results
EfficiencyProducing results in a timely manner with a minimal of waste, expense or unnecessary effort
EmpowermentWilling to give and accept responsibility and the power to act
FairnessTreating all people equally
Faith/ReligionBelief in a higher power
FamilyBeing with family, both quality and quantity time
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FitnessBeing physically fit; optimal well-being
FunPlayfulness, ability to laugh and express humor, joking
GrowthInvesting in lifelong learning, personal development, self-education
HonestyBeing truthful, sincere
IndependenceFree from the influence, guidance or control of others
IntegrityWords and deeds match up; I am who I am, no matter where I am or who I am with
KnowledgeSubject matter expert, educated via experience or study
LegacyMaking a difference today with tomorrow in mind, succession
LoyaltyFaithful to a person, an ideal, a custom, a cause or a duty
Money/WealthAn abundance of valuable material possessions, riches
Values
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PassionIntense emotional excitement, boundless enthusiasm
QualityA standard of excellence
RecognitionGiving and receiving acknowledgement for achievements
SimplicityLack of complexity, complication
StatusHolding a position of importance, high standing, prestige
Values
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StructureFormality, processes and systems
TeamContributing to and being a member of a unified team, being a team player
TrustFirm reliance on the integrity, ability or character of a person or thing
UrgencyFast paced, action orientation with purpose
WisdomHaving a deep understanding, insight and knowledge, the ability to make good judgements
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Narrow the List to 10
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Narrow the List to 5
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Narrow the List to 3
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List three decisions where you can clearly see the application of those values.
3 Decisions
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How Do People Learn A Culture?
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Observation — Most Lessons are Caught not TaughtLore — Power of Story Telling
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How Do People Learn A Culture?
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What are your values? • Write your eulogy
What are your beliefs?• Rule book
What is your purpose?• Talents• Passions• Legacy
Homework
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Shane [email protected]/in/shanejacksonculture