Workplace Agility€¦ · [email protected] Gene Holsclaw Global Lead Solutions Development...
10
Workplace Agility COVID-19 Unprecedented Challenges and New Opportunities
Transcript of Workplace Agility€¦ · [email protected] Gene Holsclaw Global Lead Solutions Development...
Workplace AgilityCOVID-19 Unprecedented Challenges and New Opportunities
2© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
COVID-19What We Are Doing Today
“How do we support our
crisis management team
with business continuity
space(s) for employees that
need to be in the office?”
Help us create “social
distancing” floorplans
Business Continuity teams are in
need of “social distancing” floor
plans to address where critical
employees coming into the office
can work and meet safely within the
work environment
“We need to understand
what the utilization rates are
by site, building and floor to
plan more effectively during
this pandemic.”
Help us understand
utilization rates during this
crisis
Organizations are looking to gain a
better understanding of their
utilization rates to help current
planning initiatives that address
health and safety needs
Help us keep our
employees safe
Clients need accurate floor plans
and occupancy data that provides
employee location identification,
move/add/change information,
exposure areas and janitorial
protocol
“We need to know what
individuals are assigned to
which floors, buildings, and
sites ASAP for health and
safety reasons.”
“How do we modify our
current strategic plans that
have been impacted by the
current environment?”
Help us navigate the risks
associated with not
executing on our strategic
plans
Clients need to quickly modify their
strategic occupancy plans based
on the impact of the current
business environment
“Now that we are ready to
bring people back to work,
how do we do it safely?”
Help bring people back to
work safety
Clients need a plan to bring
employees back into the workplace
safely with a new set of guidelines
for workspace, open/closed
collaboration spaces and cleaning
protocols
Employee SafetyFloorplan, Occupancy Data and Location Identification Requests
3© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
Help us keep our
employees safe
Clients need accurate floor plans
and occupancy data that provides
employee location identification,
move/add/change information,
exposure areas and janitorial
protocol
“We need to know what
individuals are assigned to
which floors, buildings,
and sites ASAP for health
and safety reasons.”
How to define contaminated rooms
Contaminated room plan from SPACE
Understanding Space UtilizationUtilization Data by Building, Floor and Neighborhood
4© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
“We need to understand
what the utilization rates
are by site, building and
floor to plan more
effectively during this
pandemic.”
Help us understand
utilization rates during
this crisis
Organizations are looking to gain
a better understanding of their
utilization rates to help current
planning initiatives that address
health and safety needs
60%
01728
45%
12713
39%
16846
51%
31294
39%
16846
56%
18783
83%
33501
Social DistancingSocial Distancing Floor Plans and Guidelines
5© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
“How do we support our
crisis management team
with business continuity
space(s) for employees
that need to be in the
office?”
Help us create “social
distancing” floorplans
Business Continuity teams are in
need of “social distancing” floor
plans to address where critical
employees coming into the office
can work and meet safely within
the work environment
Communication, workplace
signage and posters placed
on easels
• Recommended spacing equals
six foot distance based on CDC
guidelines
• Enterprise capacity before and
after social distancing application
• Distancing supply as it compares
to essential employee demand
• Impacts of open plan vs. closed
plan
• Conference room guidelines
• Signage on seats and posters
• Change management
communication
• Communication planning
Social distancing floor plan
guidelines:
Navigating RiskPrioritizing Moves
6© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
“How do we modify our
current strategic plans that
have been impacted by the
current environment?”
Help us navigate the risks
associated with not
executing on our strategic
plans
Clients need to quickly modify
their strategic occupancy plans
based on the impact of the current
business environment
EXAMPLE
Workplace Re-entry SafetyNew Workplace Guidelines
7© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
“Now that we are ready to
bring people back to work,
how do we do it safely?”
Help bring people back to
work safety
Clients need a plan to bring
employees back into the
workplace safely with a new set of
guidelines for workspace,
open/closed collaboration spaces
and cleaning protocols
• Communication Plans:
- Day one back in the office
- Day two, etc.
• A, B, C workforce rotational
schedule and space plans
• Occupancy zones rotational
schedule and seating protocols
• Workplace usage protocols (wipe
surfaces, phone usage, etc.)
• Daily and nightly cleaning protocol
• Open space social distancing
guidelines
• Meeting room protocols to limit
occupants
• Monitoring of utilization rates for
workspace, open and closed
collaboration and meeting rooms for
over/under subscription and
necessary adjustments
New workplace guidelines:
How to help verify social distancing with shift schedules
Social distancing plans
with rotational schedule
from SPACE
8© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
COVID-19What We Think We Will Hear Post COVID-19
“How can we be better
prepared for next time?”
Help us be better prepared
There is a greater understand of the
CRE’s role in crisis response
management and business
continuity planning
“We need to free up cash to
support the business.”
Help us reduce costs
Organizations are looking for
options to reduce expenses and
raise capital
Help us work remotely
Companies need help building flex
strategies and mobility programs
“We didn’t think we could
work from home, but now
we know that we can.”
“We were tested and we
proved that we do not need
this space to do our work.”
Help us right-size
Teams are looking to reduce
wasted space through portfolio
optimization opportunities
“How can we be certain that
remote working won’t have a
negative impact on the
business?”
Help us understand
Clients need data to measure the
direct impact of workplace changes
9© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
Workplace AgilitySolutions That Solve Client Challenges
Client Ambitions Client Challenges Workplace Agility Solutions Post COVID Products and “Packaging” Services
Be flexible
“Help us work remotely.”
“We didn’t think we could work from
home, but now we know that we can.”
Workplace Strategy• Workplace strategy consulting
• Mobility program planning
• Visioning sessions
• Interviews and focus groups
• Employee engagement surveys
• Utilization intelligence
• Workplace standards
• Change management
Reduce costs“We need to free up cash to support the
business.”Occupancy Strategy
• Occupancy and utilization analysis
• “Triage” for clients with utilization data to identify
historically underutilized locations that could be
closed
• Mobility assessments
• Utilization intelligence studies
• Demand planning
• Benchmarking
• Metro and master planning
Be prepared“How can we be better prepared for next
time?”
Workplace Strategy
Occupancy Strategy
Occupancy Planning
• Workplace Agility business continuity planning
• Workplace and Occupancy Strategy
services
• Space planning and programming
• Blocking and stacking
• Migration planning
• Churn management
Right size“We proved that we do not need this
space to do our work.”
Workplace Strategy
Occupancy Strategy
Occupancy Planning
• Occupancy and utilization analysis
• “Triage” for clients with utilization data to identify
historically underutilized locations that could be
closed
• Workplace Strategy services
• Occupancy Strategy services
• Occupancy Planning services
Prove it
“How can we be certain that remote
working won’t have a negative impact on
the business?”
“Let’s pilot free address.”
Space Data and Utilization
Management• NextGen workplace analytics pilot program
• OP Analytics
• Data validation and reconciliation
• Space allocation and chargeback
management
• Data visualization and reporting
• CAFM/IWMS maintenance and
administration
Susan Wasmund
Director
Global Operations
Workplace Agility
+1 630 301 1629
Gene Holsclaw
Global Lead
Solutions Development
Workplace Agility
+1 805 624 1890
Julie Brown
Global Lead
Account Delivery
Workplace Agility
+44 787 210 1540
Mike Blounts
Global Lead
Variable Delivery
Workplace Agility
+1 978 844 1741
Elizabeth Russo
Global Lead
Space & Utilization Data Mgmt
Workplace Agility
+1 201 841 1762
