1. Surviving and Thriving in aMulti-Generational Workforce

2. 1. Gain an understanding of different generations in the workforce and what makes each important on your team2. Identify effective strategies for working in multigenerational workplaces and teams3. Learn what Millennials are looking for and how to mentor them appropriately 3. 1 st time in US History! 4. 1922-1944 1945-19641965-1979 1980-2000 5. Important events included: The Great Depression WWII Disney releases its first animated feature (Snow White) The Korean War Sputnik went into OrbitYou might be a veteran if You have the ability to entertain yourself withouta TV, in fact you remember the days before TV Popular Technology: Radio 6. Aging with Technology 7. Important events included: Man walks on the Moon Civil Rights Woodstock Deaths of JFK and Martin Luther King Vietnam War beginsYou might be a Boomer if you can complete thesesentences When the Beatles first came to the U.S. in early 1964,we all watched them on the ______show "Get your kicks, ________________ Popular Technology: Television 8. The Memory Songhttp://www.youtube.com/watch?v=HzSaoN2LdfU 9. Important events: The Cold War (remember getting under your desk?) Challenger Shuttle Explodes on Takeoff Berlin Wall Dismantled Fall of Communism in Eastern Europe U.S. Troops go to Persian Gulf for the 1st time AIDS IdentifiedYou might be a Gen Xer if Schoolhouse Rock played a HUGE part in how youactually learned the English language. I know what a Bill (sittin up on Capital Hill) is thanks to that show!!Popular Technology: Computers 10. Growing up in the 80shttp://www.youtube.com/watch?v=OCRXtc6zEp0 11. Important Events: Death of Princess Diana Death of Mother Teresa Columbine 9/11 World Center Attacks War begins in Iraq for a 2nd timeYou might be a Millennial if Blog, Myspace/Facebook, IM, text messaging, andother social media are a regular part of your daily life Popular Technology: The internet, cell phones 12. Helicopter Parents Continue to Hoverhttp://www.youtube.com/watch?v=Utfpi5AATK8 13. Form generational groups Brainstorm 5 positive and 5 negative characteristicsof other generations (Veterans, Baby Boomers, Gen X,Millennials) Write them on the note cards Create a list of what you dont understand aboutother generations approach to work. Bring cards to front when finished Within your group, do the characteristics writtenaccurately describe you? Choose a spokesperson to explain your answer 14. Looking for meaningful work Seeking challenge Chance to prove themselves and show they canperform well Enjoys contact with people Desire to be in a position of responsibility Resents being looked at as though they have noexperience Tends to be more job mobile Less respectful of authorityWho does this describe? 15. Training and Development Journal Sorry Boomers, the other generations in the workforcedidnt like you when you started working!Every generation that enters the workforce makes waves! 16. Every generation that enters the workforce makes waves! 17. VeteransBoomersGen XersMillennials CareerBuild a legacy Build a stellar Build a portable Build parallelcareer careercareers GoalsRewards Satisfaction of a job Money, title, Freedom is theWork that has well donerecognition,ultimate reward meaning for mecorner officeWork-LifeSupport me in Help me balanceGive me balanceWork isntshifting the balanceeveryone else and now! Not wheneverything. NeedBalancefind meaning Im 65 flexibility tomyself balance my otheractivitiesJobCarries a stigma Puts you behind Is necessary Is part of the daily routineChangingTrainingI learned the hard Train em too The more theyContinuousway, you can too! much and theylllearn, the morelearning is a way leave theyll stay of life Source: When Generations Collide 18. VeteransAssets: Experience, enhanced knowledge, dedication, focus,loyalty, stability, emotional maturity, perseverancePossible issues: Reluctant to buck the system, uncomfortable withconflict, may want to keep things the way they areMessages that Motivate: Your experience is respected hereRewards: Tangible symbols of loyalty, commitment, and serviceincluding plaques and certificatesMethods of Communication: Memos, letters and personal notes 19. Baby BoomersAssets: Service orientation, dedication, team perspective,experience, knowledgePossible issues: May put process ahead of resultsMessages that Motivate: We need you, Your opinion is valuedRewards: personal appreciation, promotion, and recognitionMethods of Communication: phone calls, personal interaction 20. Generation XAssets: Adaptability, techno-literacy, independence, creativity,willingness to buck the systemPossible issues: Skeptical, may distrust authorityMessages that Motivate: Do it your way, there arent a lot ofrules around hereRewards: Free time, opportunities for development, certificationsto add to their resumesMethods of Communication: Voice mail, email 21. MillennialsAssets: Collective action, optimism, ability to multi-task, andtechnologically savvyPossible issues: Need for supervision and structure, inexperience-particularly when dealing with difficult peopleMessages that Motivate: Your work makes a huge differencehereRewards: Awards, certificates, tangible evidence of credibilityMethods of Communication: texting, instant messaging, 22. FOCUS: on the similarities of thefour generations.We all want to be successful in our careers.We all have hopes and dreams. 23. UNDERSTAND: the differencesbetween the way the generationsapproach work. OPTIMIZE: the strengths of each group:Traditionalists are loyal employees. Boomers are highly optimistic.X-ers value independence and flexibility.Millennials value teamwork and personal connection. 24. REALIZE: the possible weaknesses ofeach generation. Younger workers may not see the potentialhazards and pitfalls of business. They donthave the knowledge of what has worked inthe past and what has been a total failure.Older workers may be too focused on the way things have always been done and thus beresistant to accepting new procedures and new technologies. 25. What Makes Millennials Different? 26. 94% of Millennials state they respect older generations 27. Know What Millennials think of Mentoring!Mentoring Program Baby Boomer RunMillennial-RunPurpose Career AdvancementPrimary LearningValue Mentee/learner gains understanding and skills Rapid dissemination of knowledgeMentors/Advisors People with higher status and knowledgeAnyone with knowledge the learner needsDesignOne-to-one mentoring: Long-term relationships Networked relationships: Time determined by needsMethodFace-to-face VirtualMentoring98% of Millennials believe working with a mentor is a necessary component in development.Matters!PowerhouseCoopers Global CEO Survey cited in If You Want to Retain Your Best Young Workers, Give Them a Mentor Instead of Cash Bonusesby Vivian Giang, July 2011 28. Comparing Millennials with the NEXT GenerationGENERATION Y (1984-2002) HOMELANDERS (2003-2021)1. Adventurous 1. Cautious and safety preoccupied2. Green friendly, but self-indulged 2. Green-biased; focus on conservation3. Secure; high self-esteem3. Insecure; seeking identity4. Easy come, easy go4. Calculated5. Poor at finances5. Frugal stewards of resources6. Dependant upon parents/adults 6. Self-reliant7. Optimistic and progressive7. Realistic and pragmatic8. Cause-oriented8. Issue-oriented9. I want it all 9. I seek balance; trade-offs10. Nave10. Globally savvy and aware 29. Jennifer Fisher jenniferlfisher@live.comDownload this presentation from:Twitter: JenfisherfwBlog: www.generationalsoup.com