Working Together to Find Solutions

NISO E-Resource Management ForumSandy Hurd

Innovative InterfacesDirector of Strategic Markets

September 25, 2007

The Information Environment

Graphic created for “The Portal World and the ILS: A Commentary“ by Sandy Hurd Journal of Library Administration, v43, no. 1 / 2, 2005

Putting the Pieces Together

http://www.123sudoku.com/

Face the User

User interface (UI) User experience (UE) The right solution brings collections together Real integration Bring collections to the user

– The catalog– Digital collections– The discovery services platform– And…

The Back Office

Back office user interface (UI) Back office user experience (UE) Resource management

– Time– Data– People– Money– Infrastructure

• Elegant, integrated software

• Management interface

Leverage, leverage, leverage

Management

New organizational patterns– Flatter– Blended– More frequent changes

Customizable / configurable interfaces

Ease of use Statistics Architecture should suit the

application– Standards-based

Be realistichttp://www.taiga.org/

Electronic Resources Management

Centralization Benefits

Shared database accessed by many

Bibliographic control essential

Maintain fiduciary control

Maintenance ease, real time updates

Do more with more, use the tools

Maximize use of the largest portion of the budget

Coverage Data

It’s all about the data– Completeness– Accuracy– Ease of update– Automatic loads and manual adds and changes

Move it in, move it out– System fluidity– Real time– Reporting capability at the desktop

Standards Deliver in ERM Context

COUNTER

SUSHI

Storage must accommodate both SUSHI and manually gathered data

Acquisitions data flow– Cost per use analysis– Sophisticated statistical models

License Expression Working Group

The Standards Environment

Standards, or Why NISO is Vital

NISO is the principal standards development and maintenance entity for the library world

It serves as a sort of “Collaboration Space” for competitors and interested parties

New technology makes faster development possible Risk takers make progress If we ignore standards, we ignore the reality of today’s

information environment

Realities

Multiple, non-standard, fluid, data formats from hundreds of sources >>> significant data update and management challenges

Present-day technical choices >>> go faster, faster

Staff needed to accomplish the larger goal >>> direct link to political and budgetary realities

Budget needed to accomplish the larger goal >>> direct link to political and human realities

We need standards more than ever

Thank you.