WORKING TOGETHER FOR BETTER OUTCOMESTOP TIPS AND LESSONS LEARNT - LEICESTER

Debi O’Donovan

Head of AdultTherapy Services

Mary McCausland

Service Manager

Reablement Service is supported by: -

• Leicester’s Intermediate Care Project Board (Joint)

• Leicester City NHS Investment Plan• Leicester City Council Leadership

Team• Reablement Project Board (Joint)

- Project Initiation Document- Joint Specification

• Joint base at City Council domiciliary care service• Joint logos• Joint outcomes• 2 x Advanced Practitioner therapists were instrumental in taking the service forward• ICIS has been running for 10 years – shared vision of values

Delivery of the service: -

Top TipsWin / Wins :• Social care development• Job Satisfaction for front line staff• Initial implementation phase – start off small• EQSD - Quality of Life Questionnaire• NHS Number• Joint health competency training• Joint base• Senior management communication and shared

values• Handy Persons Service• Assistive Technology

Lessons Learnt

• Funding for therapists• Joint outcomes• Forecasting – Referrals/hours/resources• Understanding priorities• Justifying the service – identifying

evidence• Appropriate deployment of resources• IT systems

Thank You and Questions