Working in partnership to transform the lives of disabled people through

employment

Mark Burrett Remploy Programme Design 25th June 2014

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Our mission is to achieve equality in employment for disabled people. By changing attitudes towards disability in the workplace, we facilitate work and career opportunities which enable disabled people to realise their ambitions, maximise their potential and participate fully in society.

Remploy’s Mission

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Remploy, the UK’s leading provider of employment services for disabled people, last year delivered 18,500 job outcomes for disabled and disadvantaged people taking to more than 80,000 the number of people it has supported into work over the last five year

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Unrivalled expertise

Our services

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Vocational Rehabilitation ServicesHelps employers take a strategic approach to managing workplace absence, allowing them to successfully manage costs and improve performance resulting in simple, effective wellbeing throughout the organisation.

Armed Forces and Veterans Services A specially designed range of services for serving and ex-service personnel, helping them to adapt their skills and abilities for civilian employment and find a new career.

Equality and Diversity TrainingOnline and classroom based learning programmes, providing flexible and affordable training for your business.

AffinityA specialist, end-to-end managed recruitment service.

Workplace Mental Health Support ServiceHelping employees to take a positive approach towards managing their mental health condition, so that they can remain productive at work.

Pre-employProviding a structured, unified approach to work placements, whilst allowing employers to see how well people fit into your business in a real life working environment.

Recruitment Services Supporting and developing disabled individuals towards work. Ensuring employers can recruit, retain and sustain the right individuals

Our employer partners

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“Working with Remploy has helped us to source candidates with the skills we need, who know what to expect when they start work. This has led to higher retention rates among Remploy candidates, reducing our recruitment and training costs.”Lisa Kelman, People Director, City FM

“At Sainsbury’s, we take great pride in ensuring our stores are a great place to work and our partnership with Remploy plays a big part in this. The colleagues we have recruited via Remploy are passionate about giving great service to our customers and working as part of a team; something that is crucial in retail.”Gwen Burr, Customer Service & Colleague Director, Sainsbury’s

What our employer partners have to say…

“We hire employees based on their qualities and customer service skills. During the past two years’, we’ve employed over 300 Remploy candidates who have become valued members of the team. Our retention rates show that they are the right fit for our business.”Nicky Ivory-Chapman, Resourcing and Reputation Consultant, McDonald’s

“Remploy has created a powerful resource pool of talented people. Together, we are breaking down the barriers, widening our talent pool and making a real difference.”Caroline Waters, Director People & Policy, BT

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What we want to change• There are around 8.3 million disabled people

of working age in the UK.

• The employment rate for disabled people is 48%, compared to 78% for non-disabled people.

• 1 in 5 disabled people (of working age) in the UK are unemployed but want to work, compared to 1 in 15 non-disabled people.

• Disabled people spend around £80 billion per year.

• 34% of disabled adults say employment is a life area in which they experienced a participation restriction.

Sources: Office for National Statistics (2011), Business Disability Forum(formally Employers’ Forum on Disability, 2011)

The Disability Facts…

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Our Plan

How Remploy plan to evolve

A short film

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How can we support not thousands of disabled people but hundreds of thousands of disabled people?

How can technology transform the lives of disabled People?

How can we increase our reach across the UK ?

Research the digital landscape!

We asked the question:How do we become a Digital Business ?

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Remploy as a Digital Business

Our Digital Vision

Our Guiding Digital Business Principles

Collaboration

Content ( Inclusion by

design )

Culture

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What do we know about disabled jobseekers?

OFCOM Disabled Consumers Ownership of Communication Services 2013Remploy Work Choice comparisonsCandidate Referrals from 1/4/12-31/3/13

Remploy Vision, Mission & ValuesSet this up in header and footer 10

*90% of 15-34yr olds have personal internet access 75% of 35-54yr olds have personal internet access 65% of 55-64yr olds have personal internet access

• From the Government Digital Landscape report in 2012 18% were found to be offline and rarely use the internet.

• 28% of these had a disability and half of the disabled people in this group were over 65.

• From 17000 work choice referrals our average age is 38 with a modal 20.

Remploy Digital Landscape of Referrals

Digital Landscape initial findings

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79% have access to a computer 82% have email addresses47% have a smartphoneRemploy ability profiler sample analysis

92% of disabled people aged 15-34 have a mobile phone (ofcom survey)

Internet access is highest among people with hearing (64%) and visual impairments (62%) (ofcom survey)

The majority of disabled internet users are using the internet daily or more often (73%) (ofcom survey)

Mobile (91%), PC ownership (86%) and internet access (87%) are all higher among disabled people in employment compared to the non-disabled average (87%, 79% and 83%) (ofcom survey)

90% of disabled people aged15-34 access the internet (ofcom survey)

Fascinating facts

What we know about our candidate group

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Ofcom Research Data Nov ’12 Consumer Experience Research:

Surveyed 4900

Remploy Research 2013 Work-Choice Customers: Surveyed 8323

Candidate Group Conclusions

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62% Remploy Work-choice Candidate use a computer as a

hobby/ interest

82% Adults own at least 1 internet connected device (norming group)

48% don’t necessarily have the capability and will be digitally excluded !!!

DIGITAL INCLUSION IS IN OUR SIGHTS!

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Digitally Excluded Candidates

• Remploy are a registered UK Centre for “Learn my way” services with 59 Remploy branches registered throughout the UK.

• We are developing Digital Champions and Peer mentors within our branch

network.

• We are helping to change candidate behaviours through the running of successful focus group sessions linking to personal hobbies and interests.

• There is a digital inclusion positioning paper awaiting sign-off from Remploy Board for developing Remploy’s inclusion strategy.

• Working closely with the Government Digital Service (GDS) – Digital Inclusion and Assisted Digital Teams to develop this agenda for disabled people.

Digital Inclusion – Remploy’s Plan

What is it?

An online self-service portfolio of digital recruitment products and services as part of www.remploy.co.uk that was launched on 22nd April 2014

iRemploy takes the services and support we offer in our branches to a digital audience, providing a pure online or branch/online blended approach to supporting disabled people to find work.

What does it do?

• Gives the user ownership of their own journey by giving them information and tools they can access at their own pace as well as offering guidance on the right activities to do and when to do them.

• Offers a wide range of information and interactive tools to support each user from making the decision they want to work to finding and sustaining employment.

• Offers a live iAdvisor service from 8am to 12am Monday to Friday and 10am to 4pm on Saturdays and Sundays.

Remploy’s Digital Service: iRemploy

iRemployTools & Information• Career Advice; information that provides a step by step explanation of the

process of finding work• CV Builder• Covering Letter Writer• Online Workshops• Development Videos• Mock Interviews• Job Search• Live iAdvisors

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What are the analytics?

09/04/2023

Not stated 164

Neurological 69

Speech 63

Hearing 63

Visual 29

Learning Disability Cognitive Im-pairment 145

Physical 147

Longstanding 134

Mental Health 185

Disability Split of Registered Customers

iRemploy has had 1000 new registrations since the 22nd April

Chat themes we weren’t expecting :

• Parents of young adults with ASD wanting guidance on transition.

• In work support for people who feel like they’ve been discriminated against in interview.

• Starting a new business.

www.iremploy.co.uk/en/individuals

To find out more about iRemploy please join the webinar on 15th July.

Q & A

Q&AThank You for listing

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