Working In Groups
Transcript of Working In Groups
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Working in GroupsGroups
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Learning Objectives
• Understand kinds of teams• Explore critical success factors (class
activity)• Identify group roles• Understand group processes (Tuckman
model)• Understand different leadership styles• Understanding how to judge the success
of a team
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What’s a Group or Team?
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Office / DepartmentTeam
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Management team(cross-division)
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Project / Ad-Hoc team
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Virtual / Networked
Teams
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Teams can be…
• Short-term or permanent
• Formally assembled or informally grouped / emerging
• Located geographically or in cyber-space
• Diverse or alike (culturally, professionally, etc.)
• Recognised or unacknowledged
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What would make a team successful?
(Critical Success Factors)
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The TUCKMAN Model
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Forming
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Storming
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Norming
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Performing
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Adjourning / Mourning?
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Team LEADERSHIP Styles
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Authoritarian
• Task-focused
• ‘Dictatorial’ style / “My way or high way”
• Sole decision-maker
• Suitable roles:– Conductor– Executive Chef
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Team Leader
• Task-focused and people-oriented• Participatory management; everybody’s
input valuable • Seeks consensus• Suitable roles:
– Projects– Virtual teams– Consultants– ??
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Team Leader
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Socialiser
• People are priority• Generates discussion and positive feelings• Appropriate when fun and good will are
critical for success• Suitable roles:
– Talk show host?– Informal teams (friendly matches, telematch)– Lecturers?– ??
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Socializer
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Reticent
• Rules and methods are priority
• Always ‘by the book’, minimal innovation and risk-taking
• Suitable roles:– Accountant– Chief Researcher– Compliance / Audit Officer– Crisis Prevention?
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Reticent
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SocialiserSocialiserH
igh
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Team LeaderTeam Leader
ReticentReticent AuthoritarianAuthoritarianPEO
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LowLow HighHigh
TASK-OrientedTASK-Oriented
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Did you succeed?Did you succeed?
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Were the tasks accomplished?
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Was there satisfaction,
connection, etc.?