Workforce Planning - · PDF fileOracle/Hyperion EPM Background ... (example of validation,...
Transcript of Workforce Planning - · PDF fileOracle/Hyperion EPM Background ... (example of validation,...
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Workforce PlanningTo Customize or Not To Customize…
That is the Question
Deanna Sunde
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Deanna Sunde
Oracle/Hyperion EPM Background
● Have implemented Hyperion products for 13 years
● Certified on Planning and Essbase
Finance Background
● Accounting and Financial management at Princess Cruises – 10 yrs
● MBA in Finance, CPA (Inactive), BS in Economics
User Group Participation
● President of ODTUG Hyperion SIG
● Graduate of ODTUG Leadership Program
● Planning Track Lead for KScope14 Presentation selection
● Speaker at many ODTUG and OAUG user conferences
● Member of SROAUG BOD for 6 years
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Agenda
Best Practices
Assets and Accelerators
What is “Out of the Box”
What is NOT “Out of the Box”
Case Studies
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Better to Use Workforce Planning “Out-of-the-
Box”
● Any Additional Configuration will Add to the Design
and Build Timeline and Budget
● “Out-of-the-Box” will Allow Opportunity to More
Easily Take Advantage of Enhancements in Future
Releases
● Over-Building Typically Costs More than the Benefit
Derived
To Configure or Not to Configure ...
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Remember that Workforce Planning is NOT an
HR/Payroll System
Workforce Planning is used for Budgeting/Forecasting
the Future
It is not Meant to Track History
Do not Attempt to be Overly Precise, Look for “Close
Enough”
When Planning for a Small Number of Employees,
Planning can be Done by Named Employee
Best Practices for Workforce Planning
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When Planning for a Very Large Number of Employees,
Plan by Job Code or a “Hybrid” Approach
● A “Hybrid” Approach Plans for Key Positions by Named
Employee and Other Positions by Job Code
● For Example, Forecast Head Office Staff by Employee and
Employees at Plants, Stores, Remote Offices by Job Code, Job
Title or Shift/Position
● Reduces Budget and Timeline
Best Practices (cont.)
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Agenda
Best Practices
Assets and Accelerators
What is “Out of the Box”
What is NOT “Out of the Box”
Case Studies
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Questionnaire
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Design Document - Dimensions
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Design Document – Business Rules
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Design Document – Other Objects
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Design Document - Integration
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Sample Project Plans
Training Materials
Test Scripts
Security Design Documents and Matrix
Other
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Agenda
Best Practices
Assets and Accelerators
What is “Out of the Box”
What is NOT “Out of the Box”
Case Studies
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Workforce Planning is a special-purpose planning
module with pre-built functionality that encompasses
the most commonly used workforce planning practices.
The benefits of this is an automated process that helps
improve plan accuracy, predictability and accountability.
Workforce Planning includes predefined accounts, data
forms, SmartLists, context-sensitive menus, and
calculations.
What is “Out-of-the-Box”
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Accounts for a US Company
● Salary accounts
● Payroll tax accounts (federal tax accounts only)
● Merit and Bonus accounts
● Insurance accounts
● Bonus and Merit Increases
● Employee expenses at the employee level (computers, travel,
etc.) or department level
What is “Out-of-the-Box” (cont)
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Forms / SmartLists / Menus
Global Variables / Business Rules
Dimensions
● Planning required dimensions (Scenario, Version, Period, Year,
Account, Entity)
● Plus Employee dimension
Overtime in hours
Merit % - Global %, can override by employee
Bonus % - Global %, can override by employee
Turnover (Attrition) – Global %
What is “Out-of-the-Box” (cont)
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What is “Out-of-the-Box” - Forms
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What is “Out-of-the-Box” - Menus
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What is “Out-of-the-Box” – Smart Lists
Smart List Values
ActionCX Approval, Rejected, Partially Approved, Transfer Out, Transfer In
EmployeeType Regular, Contractor, Temporary
FT_PT PT, FT
HealthPlan IndividualPlan, IndividualPlus1, FamilyPlan
Month Jan-Dec
PayType Exempt, NonExempt
Performance FailsToMeetExpectations, NeedsImprovement, MeetsExpectations,
ExceedsExpectations, FarExceedsExpectations
Position Assistant, Manager, Supervisor, Director, VP
SalaryBasis Annual, Hourly
Status Active, Departed, Disability, LeaveOfAbsence, Maternity, OnSabbatical,
TransferOut, TransferIn, Resigned
TaxRegion NoRegion, USA
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What is “Out-of-the-Box” - Accounts
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What is “Out-of-the-Box” – Accounts
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What is “Out-of-the-Box” - Accounts
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Manage Existing Employees Form
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Manage Existing Employees Form (cont)
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Manage Existing Employees Form (cont)
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Manage Existing Employees Form (cont)
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Manage Existing Employees Form (cont)
All of the compensation accounts, including taxes and benefits, will get recalculated based
on this change of status.
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New Hires Form
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New Hires Form (cont)
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New Hires Form (cont)
Again, all of the appropriate calculations based on start date, grade, etc. are
calculated.
An additional level of approval by HR is required in this case – when more than 3
FTEs are hired. (example of validation, not out-of-the-box, but configurable).
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New Hire Expenses
Employee-related expenses by individual employee or can be planned at a
department level.
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Compensation Adjustments
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Employee Expenses Summary
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Headcount and FTE
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Employee Information
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Begin vs End
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Budget vs Target
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Department Level Expenses
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Department Level Headcount
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On Manage
Existing Employee
Status Form
Transfers Out
Transfers In
Transfer (both in
and out)
Transfers
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Reconcile Transfer Report
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Reconcile Employee Transfer
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Tax Rates
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Turnover
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Agenda
Best Practices
Assets and Accelerators
What is “Out of the Box”
What is NOT “Out of the Box”
Case Studies
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Data for Payroll Tax Rates and Limits
Data Load – from Oracle HR, ADP, etc.
Data Seeding
Integration with Financial Statement Plan Type (Export,
XWRITE, XREF)
TBH Integration using Requisition Numbers and
HR/Payroll Systems
Data is NOT “Out-of-the-Box”
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Additional Custom Dimension(s)
● Department/Cost Center, Product, Project, etc.
Additional Accounts
● Salary accounts in additional to Exempt/Non-Exempt
● Accounts for state payroll taxes and non-US payroll taxes
Changes to Account, SmartList, Menu Names, Aliases
Update Forms and Business Rules
● Additional Periods/Years (i.e. 5 year plan, multi-year rolling
forecasts, etc.)
● Admin form for salary midpoints by Job Grade
● Ability to Select an End Month for New Hires
● Automatically determine exempt or non-exempt and hourly or
annual based on whether salary or hourly is selected
● Business Rules – tune for performance
Typical Configuration Changes
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Merit Increase and Bonus Overrides (either in $ or %)
Multiple Bonus Plans and record in different accounts
FTE calculation – every customer tends to use a
different calculation
Attrition %
● $ adjustment
● By department/cost center or entity
Reports
● Forecast vs Budget and vs Prior Forecast to Assist with TBH
Reconciliation
● Exception Reports for Forecasted Headcount Greater Than
Budget
Typical Configuration Changes (cont)
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Custom Completion Process using Data Forms instead
of Approval Process
Custom Process for Long Range Planning (3 year
plan/5 year Plan) either within Workforce Planning or a
separate Planning application or Plan Type
Allocations
Typical Configuration Changes (cont)
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Agenda
Best Practices
Assets and Accelerators
What is “Out of the Box”
What is NOT “Out of the Box”
Case Studies
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Global Organization – Approximately 40 Countries,
Workforce Planning in USD
Workforce Planning Licensed, but Configured to the
Company’s Needs
Dimensions
● Core Planning Dimensions + Employee
● Cost Center
● Division
● Job Level
● Shift
● Labor Type (Attribute)
Case Study #1 – Computer H/W Manuf.
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Different Forms for Each Country, with Different Business
Rules on Each for Payroll Taxes and Benefits
2 Sets of User Forms for New Hires
● Superuser (Divisional Budget Manager) – Can Modify Headcount
and Midpoint After the New Hire is Added
● User (Planner)
Security Controlled Separately Between Workforce,
Capital Asset Planning and Financial Applications –
Separate Scenarios Used But All in One Application
Case Study #1 – Computer H/W Manuf.
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Long Range Planning at a higher level – required new
forms and business rules
Budgeting done using “Hybrid” approach
● Classified Salaries by Title
● Unclassified Salaries by Job Grade Code
Reprojection (Forecast) – workforce planning not used
● Seeded with data from Budget or Previous Forecast
● Users would input data for changes in $’s – no special workforce
calculations
Case Study #2 – Utility Company
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Case Study #2 – Drivers
Classified Job Title Rates
Unclassified Zone Rates
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Case Study #2 – Drivers (cont)
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Case Study #2 – Plan for Employees
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Case Study #2 – Add New Hires
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Case Study #2 - Overtime
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Case Study #3 – Insurance Co.
Licensed Workforce Planning; in Same Application a
Financials
Workforce Planning Used for Budget but not Forecast
(Budget $’s Seed the Forecast)
Dimensions
● Core Planning Dimensions + Employee
● Position Type (Broker, Staff, Sponsored Broker or Sponsored
Staff)
● Data Type (Seeded, user input for increases/decreases,
override, calculated values, GL adjustment and other
adjustments)
● Legal Entity (Attribute linked to Entity)
● For Existing Employees, Employee ID Shown, but not
Employee Name
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Case Study #3 – Insurance Co. (cont)
Merit Increase - Ability to Override Administrator
Entered % with a $ Amount
Bonus - Ability to Override Administrator Entered %
with a $ Amount
Smart List Position Type
● Values: Broker, Staff, Sponsored Broker or Sponsored Staff
● Change Existing Employee’s Position Type with a Right-Click
Menu (this ran a business rule to populate the Position Type
dimension properly)
Smart List for Tax Region for State Payroll Taxes
Sponsored Employee Plan %’s (cost split)
For New Hires Enter Start Month and End Month (Date
Change for Sponsored Brokers)
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Case Study #3 – New Hires
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Case Study #3 – Review Employees
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Case Study #3 – Completion
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Workforce Planning Licensed; in Separate Application
From Financial Application (Large, Global)
Dimensions
● Core Planning Dimensions + Employee
● RptCurrency (All Input in Local, Translation done in Financial
Application)
● Department
Some “Out-of-the-Box” Accounts were Removed, Other
Accounts Added
Employee Related Expenses Such as Travel part of
Financial Application
Case Study #4 – Nutrition Suppl. Co.
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Existing Employees by Sequential Number (Names
included in Smart Lists)
Admin Form for # of Working Days in Month
Benefits and Payroll Tax Drivers by Country
Bonus %’s by Job Level by Country
Current Staff Form Excludes Compensation Information
Case Study #4 – Nutrition Suppl. Co.
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Case Study #4 – Payroll Tax Rate
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Case Study #4 – Bonus %
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Case Study #4 – Current Staff
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Case Study #5 – Large Financial Inst.
Core Planning Dimensions + FTE (Job Title and Job
Grades) + Employee
Separate Applications Due to Security and Number of
Users
Multi-Year Forecasting (5 years) with Forecasting Done
on a Monthly Basis
Existing Salaries Trended Out From Most Recent
Month’s Actuals
● NOT by Named Employee or Job Grade or Position/Job Title
● User Has the Ability to Enter Adjustments
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Case Study #5 – Large Financial Inst.
● Merit Increase
● Entered by Admin at Global Level
● Ability for the User to Override at the Entity Level
● Cumulative Merit Increase in a Separate Merit Account
● Benefits Rate Entered by Admin at Global Level
New Hires Added by TBH (by Job Title or can Select a
Generic Job Grade)
● Uses Midpoints Entered by Administrator
● Ability for the User to Override at the Entity Level and by
Individual TBH
● Attribute Attached to Job Title to Lookup the Midpoint
● Attribute Attached to Job Title to Lookup Whether Exempt or
Non-Exempt
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Case Study #5 –Forms
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Case Study #5 – User Drivers
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Case Study #5 – Existing Employees
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Case Study #5 – New Hires
Validations for: Form not Saved, Missing Salary, Term Employee and Exempt Selected
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Administrator Seeds at Start of Each Monthly Forecast
as “No” or “Inactive”
User Selects Status (No, Yes or Inactive)
User Saves Form
● Flag is Saved to the Database
● Data is Copied into Main Financial Application (XWRITE)
Case Study #5 – Staff Planning Complete
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Contact Information
Blog: deannasunde.com
Twitter: @deannasunde
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