Workflow Software & Solutions for Business Process Management & Automation
Workflow Management Solutions
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Transcript of Workflow Management Solutions
Workflow
Just like the introduction of the assembly line once revolutionised manufacturing, workflow management systems can redefine the document flow of your business.
Workflow
Define any workflow wanted – a sequence of tasks assigned to anemployee / group of employees
Attach documents from the data repository to your workflow
Create documents using available templates
Share documents with employees on the basis of permissions granted
Configure e-mail notifications to be sent during a particular workflow
Modify running processes when needed
Monitor progress using the built-in notification system
how does it work?
Workflow Example:
Business Case
Managing the return of a product
using the Workflow Management System
Each process has its beginning and end
Each process can be triggered either by a system user or automatically
PRODUCT RETURN – PROCESS FLOW
Business Case
Each workflow includes user tasks; tasks are performed within special forms with read-only fields and fill-in fields
Business Case
PRODUCT RETURN – PROCESS FLOW
Adding attachments (e.g. from the ECM data repository) to consecutive user tasks –either automatically or manually
Business Case
PRODUCT RETURN – PROCESS FLOW
Task-related data and attachments can be shared on various stages of the workflow(e.g. during a task)
Business Case
PRODUCT RETURN – PROCESS FLOW
A task can result in a decision which influences the rest of the workflow – thenspecial gateways are used
Business Case
PRODUCT RETURN – PROCESS FLOW
Each task is assigned to a user or a group
Business Case
PRODUCT RETURN – PROCESS FLOW
E-mail notifications can inform about e.g. the status of a workflow in progress
Business Case
PRODUCT RETURN – PROCESS FLOW
The workflow can include system tasks. System tasks allow you to send or receive data from the ECM system or other external software
Business Case
PRODUCT RETURN – PROCESS FLOW
Workflow
Fast & failsafe processing of business documents
Optimising the document flow (getting rid of some unnecessary stages of a workflow, performing some activities simultaneously)
Data security thanks to access control measures
Full visibility – monitoring progress, eliminating bottlenecks
key benefits