Work Truck Magazine September/October 2011
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Transcript of Work Truck Magazine September/October 2011
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THE RESOURCE FORMANAGERS OF CLASS 1-7TRUCK FLEETS
WWW.WORKTRUCKONLINE.COMSEPTEMBER/OCTOBER 2011
VOL. 5 NO. 5
RESALE VALUERESALE VALUEOUTLOOK FOR OUTLOOK FOR
MEDIUM-DUTIESMEDIUM-DUTIES
WEIGHT & PAYLOAD WEIGHT & PAYLOAD CALCULATIONS CALCULATIONS
MADE EASYMADE EASY
SYNTHETIC OILS:SYNTHETIC OILS:WHAT YOU NEED WHAT YOU NEED
TO KNOWTO KNOW
TRAILERING FUNDAMENTALS PAGE 22 CAB FORWARD vs. VAN CUTAWAYS PAGE 26 TRUCK FLEET DOUBLE WHAMMY PAGE 40
ISUZUISUZUGASES UP N-SERIES TRUCKSGASES UP N-SERIES TRUCKS
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www.fleet.ford.comfl eet.ford.com* Optional, available on select models. **EPA-estimated 17 city/25 hwy/20 combined mpg (Taurus SHO/MKS); 16 city/22 hwy/18 combined mpg (Flex/MKT), EcoBoost AWD.
GREENER.At Ford Fleet, we believe in getting the most out of green technology. We’re continually working to improve vehicle performance while decreasing negative environmental impact. Our proprietary EcoBoost™ engine* can do just that for your fl eet. It combines turbocharging and direct-injection technologies to provide the performance of a V8 with the fuel economy of a V6.** Our ultimate goal is to go beyond producing a more powerful and greener fl eet — to ensuring every mile your fl eet drives barely leaves an impression at all. Ford Fleet. Get More.
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IN THIS ISSUE SEPTEMBER/OCTOBER 2011VOLUME 5 ISSUE 5
2 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Features
Departments
10 ISUZU GASES UP N-SERIES & LAUNCHES ALL-NEW REACH COMMERCIAL VANIsuzu is in full production with its gas-powered N-Series and ready for fl eets to hit the road in the all-new Reach commercial van.
12 FORECAST OF MEDIUM-DUTY RESALE VALUES FOR 2011-2012There is a shortage of medium-duty trucks in the wholesale market due to the low volume of new units ordered from 2007 to 2010. This inventory shortage is forecast to persist for several years. The net result is higher resale values.
18 CALCULATING COMMERCIAL VEHICLE WEIGHT DISTRIBUTION & PAYLOAD MADE EASYAxle capacities are limited either by the axle capacity or the legal weight limits, whichever is lower. Performing a weight distribution analysis can achieve the proper axle loadings before a truck is built.
22 THE FUNDAMENTALS OF SPEC’ING TRUCKS FOR TOWINGDespite being similar in size, medium-duty trucks offer a wide variance in maximum towing capacities — from 5,000 lbs. to more than 11,000 lbs.
26 CAB-FORWARD VS. CUTAWAY VAN: WHICH IS BETTER FOR DELIVERY FLEETS?The choice of one truck type over the other depends on a fl eet’s needs. Answering some key questions can make the decision easier.
30 WHAT FLEET MANAGERS SHOULD KNOW ABOUT SYNTHETIC OILSBrought to the U.S. market in 1972, synthetic motor oil is produced by most major oil manufacturers. Differences between synthetic and conven-tional oils, including cost, are examined.
4 LETTERS
6 TRUCK NEWS■ Hino Approves B-20 Biodiesel Use
■ Azure & Ford Partner on Plug-in Hybrid
37 TRUCK PRODUCTS■ Truck Software
■ Mobile Applications
40 END OF FRAME EDITORIAL■ Ticket ‘Infl ation’ & ‘Malicious Compliance’
WORK TRUCK MAGAZINE (CDN IPM# 40013413) is published BI - Monthly, by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. POSTMASTER: Send address changes to Work Truck P.O. Box 1068 Skokie, IL 60076-8068. Please allow 8 to 16 weeks for address changes to take effect. Please address Editorial and Advertising correspondence to the Executive Offi ces at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission.
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www.worktruckonline.com
what you’re readingw
CAFE TO INCREASE TO 54.5 MPG BY 2025The Obama administration claims the average fuel savings will be more than $8,000 per vehicle by 2025.
FORD RECALLING F-SERIES TRUCKSDue to potential corrosion of the fuel tank straps that secure the tank to the vehicle.
FORD AND AZURE DYNAMICS TO ADD HYBRID SYSTEMS TO F-SERIES SUPER-DUTY TRUCKSIn collaboration with Ford, Azure’s plug-in hybrid technology will be initially integrated on Ford’s F-Series Super Duty cab and chassis, the F-550, which is expected to be available in early 2013.
FEDEX REPORT SHOWS 15.1% FLEET FUEL ECONOMY IMPROVEMENT AS OF 2010The company reports it was able to reduce the amount of fuel consumed by 276,000 gallons with its fl eet of 408 electric-vehicle and hybrid-electric vehicles.
DISCRETE WIRELESS BECOMES NEXTRAQGo to worktruckonline.com/Channel/GPS-telematics for more information on this rebranding effort!
Use the navigator on the WorkTruckOnline.com home page to browse the latest articles from the channels. Enter a channel to view in-depth news, articles, tools, calculators and more related to that specifi c topic.
September/October’s Web Channel Highlight: REMARKETING
Get the expert information and research you need for fl eet remarketing. Learn how to increase vehicle residuals while effectively using resale chan-nels and lowering deprecation costs from the articles, tools and expert insight provided in this comprehensive channel.
▲ 10 Myths About Fleet Management
▲ 3 Options for Selling Cars Online
▲ Depreciation Up in Most Vehicle Segments
▲ State of the Fleet Market Outside North America
▲ 9 Mistakes to Avoid When Playing ‘Musical Cars’
Industry Trendss Telematics Safety Remarketing Fuel
the 5
THE FLEET CHANNELS
WORKTRUCKONLINE.COM TOP 5 MOST POPULAR STORIES AS OF AUG. 9, 2011
1
2
3
4
5
What’s We’re Blogging About
MARKET TRENDSBy Mike Antich
www.worktruckonline.com/
blog/markettrends.aspx
August 8Proposed CAFE Standards to be the Catalyst for the Hybridization of Fleets
July 27A Double Whammy for Truck Fleets: Ticket ‘Infl ation’ and ‘Malicious Compliance’
July 25Fleets Report Aggressive Efforts to Collect Delinquent Unpaid Tickets and Toll Violations
July 6Wholesale Inventory Shortage of Medium-Duty Trucks Fuels Higher Resale Values
FLEET BLOGSThe Voice of the Fleet Community
(www.fl eetblogs.com)
August 8Is Something Big About to Happen?by Joseph Thompson
July 30An Ounce of Prevention by Kate Harland
July 27Do Driver Incentive Programs Work and Are They Fair?by Elisa Durand
July 20Documented Prudence is the Key to Limiting Fleet Liabilityby Wayne Smolda
Interested in starting your own blog? Go to www.fl eetblogs.com for more information
ANTICH
FLETCHER
CHATTY CHASSIS By Lauren Fletcher
www.worktruckonline.com/
Blog/Talking-Truck.aspx
August 3 What Happened to All of the Good Drivers?
July 20 Navistar Files Another Suit Against EPA
www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 3
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LETTERS TO THE EDITOR
4 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
NREL Releases Hybrid Electric Fleet Study
It’s not surprising that the gasoline
hybrids had lower emissions than the
diesels, since the test conducted by the
National Renewal Energy Laborato-
ry (NREL) used older diesels which
were manufactured before the new
2007 and 2010 models with advanced
engines and emissions control tech-
nologies were introduced. (It is im-
portant to note the gasoline hybrids
in the study were from 2008.)
Assuming this study will be used to
encourage the selection of the cleanest
and most effi cient vehicles in future
purchase decisions, it would have been
more helpful (and accurate) to test the
latest gasoline hybrid and diesel mod-
els. The fact that hybrid electric mod-
els are more fuel effi cient in city driv-
ing patterns is commonly recognized.
It seems to me the best performance
would come from diesel-electric hy-
brids, which benefi t from the hybrid
technology and a diesel’s greater fuel
economy. And this doesn’t even ac-
count for the longer life and higher
residual value of diesels.
E-mail from Dawn Fenton
Takes Strong Exception The Retread Tire Association
takes strong exception to the con-
clusions drawn in a recent remanu-
facturing and energy savings paper.
One of our members recently sent us
a copy of a paper titled “Remanufac-
turing and Engine Savings,” which
was accepted in April 2011 for publi-
cation in Environmental Science and Technology (http://pubs.acs.org/jour
nal/esthag).
After carefully reading the portions
pertaining to retreaded tires, I am con-
vinced that there is no basis in reality
for the conclusions that “heavy-duty
truck tires” are not always better re-
treaded than discarded (assuming of
course that they pass a very rigid in-
spection by top quality retreaders).
My strong exceptions are based on
a number of statements in the paper
that I consider inaccurate and not well
researched. For example:
■ “Secondly, the life span of a truck
tire is far shorter than that of a home re-
frigerator. Driving at 50 mph for eight
hours a day, fi ve days a week for 50
weeks adds up to 100,000 miles in one
year, equal to the tire lifetime.”
■ “Additionally, retreading adds
signifi cant new material to the old
casing…”
■ “While it is true that a tire retread-
ing operation can restore a tire to near
original performance, from the avail-
able data there is evidence that retread-
ing can sometimes fail to achieve like-
new product performance.”
There is more, but you get the idea.
Anyone who has seriously stud-
ied the retread industry knows that
today’s truck tire retreads produced
by top quality retreaders in modern
retread plants will often have an ad-
justment rate as low and often actu-
ally lower than comparable new tires,
and that today’s top quality retreads
can often give up to 300,00 miles —
and sometimes even more — of trou-
ble free performance.
As far as retreading adding signif-
icant new material to the old casing,
I seriously wonder if the three writ-
ers of the paper have visited a mod-
ern retread plant, because if they had
I don’t think they would have ever
made such a statement, especially
when one compares the poundage
of new materials used in producing
a new truck tire versus the amount
used to retread.
I invite readers to review the docu-
ment and draw their own conclusions.
In summary, after nearly 35 years of
being involved with the retread indus-
try, I’ll be willing to bet my next pay-
check that, overall, a retreaded tire
is far more environmentally friendly
than a comparable new tire. Plus, fl eets
save serious money by using retreads.
Nothing wrong with that!
Harvey BrodskyManaging Director
Retread Tire Association
Pacifi c Grove, Calif.
Vol. 5 No. 5
PublisherSherb Brown
Editor/Associate PublisherMike Antich
Managing EditorLauren Fletcher
lauren.fl [email protected]
Senior EditorGrace L. Suizo
Contributing EditorChris Wolski
Web EditorGreg Basich
Production DirectorKelly Bracken
Production ManagerBrian Peach
(310) 533-2548
Art DirectorArmie Bautista
For Subscription Inquiries(888) 239-2455
Great Lakes Sales ManagerRobert Brown Jr.
1000 W. University Dr., Ste. 209Rochester, MI 48307
(248) 601-2005 Fax: (248) 601-2004
Regional Sales ManagersEric Bearly
(310) 533-2579
Joni Owens(310) 533-2530
Sales CoordinatorTracey Tremblay
Business and Editorial Offi cesBobit Business Media
3520 Challenger St.Torrance, CA 90503Fax: (310) 533-2503
ChairmanEdward J. Bobit
CEOTy Bobit
Chief Financial Offi cerRichard E. Johnson
Editorial ConsultantHoward Rauch
Change Service Request Return AddressHallmark
P. O. Box 1068 Skokie, IL 60076-8068
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The Right Size Commercial Van for Your Business
Introducing... UÊ/�iÊ,i>V�™Ê���iÀV�>�Ê6>�ÊÊ V��L��iÃÊ>Ê1Ì����>ÃÌiÀÊ ��}�ÌÜi�}�ÌÊV��«�Ã�ÌiÊL�`ÞÊ >�`Ê�ÃÕâÕ½ÃÊ *,Ê "���8Ê V�>ÃÃ�ðÊ
UÊ1Ì���â��}Ê��}�ÌiÀ�Üi�}�Ì]Ê >iÀ�`Þ�>��VÊL�`ÞÊÃÌÞ���}Ê >�`ÊÜ�À�`�«À�Ûi�Ê�ÃÕâÕÊ `�iÃi�ÊÌiV�����}Þ]ÊÌ�iÊ,i>V�™ÊÊ ���iÀV�>�Ê6>�Ê�>Ý���âiÃÊ vÕi�ÊivwÊV�i�VÞÊ>�`Ê«À�Û�`iÃÊ Õ«ÊÌ�ÊÎx¯ÊLiÌÌiÀÊvÕi�Ê iV����ÞIÊÌ�>�ÊÌÀ>`�Ì���>�Ê Û>�Ê>««��V>Ì���ð
UÊ�Û>��>L�iÊ��ÊL�`ÞÊ�i�}Ì�ÃÊ �vÊ£ÓÊ>�`Ê£{ÊviiÌ]ÊÌ�iÊ,i>V�™ÊÊ ���iÀV�>�Ê6>�Ê«À�Û�`iÃÊÊ ÛiÀÃ>Ì���ÌÞÊ>�`Ê�ÕÌÃÌ>�`��}ÊÊ vÕi�ÊiV����ÞÊÜ�Ì��ÕÌÊÌ�iÊ >``i`ÊiÝ«i�ÃiÊ�vÊ�ÞLÀ�`Ê ÌiV�����}�iðÊ-iiÊÞ�ÕÀÊ��V>�Ê �ÃÕâÕÊÌÀÕV�Ê`i>�iÀÊv�ÀÊÌ�iÊ V��«�iÌiÊ«iÀv�À�>�ViÊEÊ V�ÃÌ�Ã>Û��}ÊÃÌ�ÀÞ°
*Compared to class 3-5 commercial walk-in vans; testing conducted by an independent, certifi ed party.
IsuzuCV.comNextGenerationVan.com
All photographs, illustrations, equipment and technical data shown are based on the latest information available at time of publication. Isuzu Commercial Truck of America, Inc.,reserves the right to make changes at any time, without notice, including prices, colors, materials, equipment, specifi cations and models, and to discontinue models or equipment. These vehicles are assembled from component parts manufactured by Isuzu Motors Limited and its affi liated companies and by independent suppliers who manufacture such components to Isuzu’s exacting standards for quality, performance and safety. ECO-MAX is a trademark of Isuzu Commercial Truck of America, Inc. NPR is a trademark of Isuzu Motors Limited. Reach is a registered trademark of Spartan Motors. See your authorized Isuzu truck dealer for warranty and other details.
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NOVI, MI – Hino Trucks’ complete product line of Class
4 and 5 cab-over, and Class 6 and 7 conventional trucks are
now approved to use up to B-20 biodiesel.
All 2011 and 2012 model-year cab-over and conven-
tional trucks powered exclusively with Hino’s J-Series en-
gines are approved to use biodiesel B-20 blends that contain
biofuel blend stock (B-100) compliant to American Soci-
ety for Testing and Materials (ASTM) D6751, and blend-
ed fuel compliant to ASTM D975. B-20 biodiesel meeting
these standards is also approved for use in Hino’s newly
announced diesel-electric hybrid cab-over due to enter the
market late this fall.
Hino trucks built prior to the 2011 model-year are ap-
proved to use B-5 biodiesel. All biodiesel fuels used in Hino
trucks must be purchased from a fuel handler licensed un-
der BQ9000.
MEMPHIS, TN – ARS/Rescue
Rooter, a privately held, nationwide
provider of air conditioning, heating,
plumbing, and attic insulation
services, has taken strides to become
more green by deploying 21 clean-
burning propane autogas cargo and
cutaway vans in the Los Angeles and
Houston areas.
ARS/Rescue Rooter plans to pur-
chase 22 more vehicles by year-end,
with an additional 100 or more vehi-
cles planned for 2012, spanning mul-
tiple markets.
These Ford E-Series vans, powered
by ROUSH CleanTech, reduce harm-
ful emissions and carry certifi cation
by the California Air Resources Board
(CARB) and the Environmental Pro-
tection Agency (EPA).
“After researching several fuel op-
tions, we decided that ROUSH Clean-
Tech propane autogas systems of-
fered the best solution for us,” said
Mike Baessler, fleet director of ARS/
Rescue Rooter. “We believe this in-
vestment will provide longevity to
our fl eet, in addition to reduced op-
erating costs allowing us to pass the
savings on to our customers.”
In addition to reduced maintenance
costs and the potential for extended
engine life due to its clean-burning
properties, ROUSH CleanTech stat-
ed that propane autogas historically
offers a 30- to 40-percent reduction
in fuel costs compared to gasoline.
When compared with gasoline, ve-
hicles fueled by propane autogas
produce:
■ 17- to 24-percent less green-
house gases.
■ 20-percent less nitrogen oxide.
■ Up to 60-percent less carbon
monoxide.
TRUCK NEWS
6 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Hino Trucks Approves Use of B-20 Biodiesel
ARS/Rescue Rooter Rolls Out Propane Autogas Ford Vans
All 2011 and 2012 model-year cab-over and conventional trucks, powered by Hino’s J-Series engines, are approved to use biodiesel B-20 blends.
ARS/Rescue Rooter deployed 21 propane autogas cargo and cutaway vans in Los Angeles and Houston, reducing maintenance costs and increasing the potential for extending engine life.
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FARMINGTON HILLS, MI and LOGAN TOWN-
SHIP, NJ – Daimler Truck Financial (DTF) announced it
has reached an agreement with Mitsubishi Fuso Truck of
America (MFTA) to begin providing fi nancial products and
services for more than 175 MFTA dealers and their custom-
ers in the United States.
DTF, which provides fi nancial services for Freightliner,
Western Star, Sprinter, and Thomas Built Bus dealers and
customers, will bring its wide range of fi nancial services and
programs to the Mitsubishi Fuso dealer body in the U.S.
Together, DTF and MFTA will provide customers with
competitive fi nancing options with rates in Q3 as low as 0.9
percent for qualifi ed customers. Other offerings include pack-
ages with terms up to 72 months. Additional product offer-
ings will include TRAC lease, a full line of insurance and af-
termarket products, and online account management. These
wide ranging services have contributed to DTF’s reputation
as a leader in customer and dealer satisfaction among cap-
tive fi nance sources in the trucking industry, according to
the company.
“We understand the fi nance requirements of the vocational
buyer and we have the dedicated credit teams
who have handled this kind of business for
years,” said Juergen Rochert, VP and head of
DTF. “The combination of MFTA’s product
lineup and DTF’s fi nancial expertise in the
industry will further improve the market
position of Daimler’s commercial vehicle
sales in the United States.”
Mitsubishi Fuso Truck of America markets
Class 3 through Class 5 cab-over work trucks.
The all-new 2012 Canter FE/FG Series trucks
offer improved fuel economy, best-in-class pay-
loads, 18,000-mile service intervals, and are
backed by an industry-best fi ve-year/175,000-
mile powertrain warranty.
Todd Bloom, president & CEO of MFTA added, “The ad-
dition of DTF as a fi nancial resource for our network of dedi-
cated dealers and loyal customers will only aid to solidify our
position in the market by placing more of the revolutionary
new line of Canter FE/FG-Series trucks into business and
municipal operations throughout the United States.”
www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 7
Azure & Ford Partner on Plug-In Hybrid Super-Duty Trucks OAK PARK, MI – Azure Dynamics Corp. and Ford Mo-
tor Company have entered into an agreement whereby Azure
will integrate its plug-in hybrid (PHEV) technology into the
Ford F-Series Super Duty product line.
In collaboration with Ford, Azure’s plug-in hybrid technol-
ogy will be initially integrated on Ford’s F-Series Super Duty
cab and chassis, the F-550, which is expected to be available
in early 2013. The agreement also allows Azure to perform
hybrid powertrain conversions on other Super Duty plat-
forms, including F-350 and F-450 models and spans all en-
gine, frame length, and regular production options and con-
fi gurations. Azure said its Super Duty program will allow the
company to further expand its product lineup in its targeted
medium-duty commercial truck segment.
The Azure-Ford agreement includes a ship-thru provision
that permits Azure to place vehicles in the Ford transpor-
tation system and allows qualifi ed Ford Commercial Truck
dealerships to sell and service the product in specifi c mar-
kets in North America.
Balance Hybrid Electric has
a 60-percent share in the
medium-duty (Class 2c-
V) hybrid commer-
cial truck market
in North America
and is deployed in
fl eets such as AT&T,
CINTAS, DHL,
FedEx Express,
and Purolator.
Odyne to Use Johnson Controls Batteries in TrucksWAUKESHA, WI – Odyne Systems, LLC, a
manufacturer of hybrid systems for medium- and
heavy-duty trucks, and Johnson Controls Inc. (JCI),
a supplier of advanced batteries, entered into both
an investment agreement and a long-term hybrid
master supply agreement.
Under the new agreements, Johnson Controls has
made a strategic investment in Odyne to fund expan-
sion and accelerate wide-scale commercialization
of Odyne’s hybrid systems for medium- and heavy-
duty work trucks. Additionally, Odyne designates
Johnson Controls-Saft as a preferred supplier of ad-
vanced lithium-ion battery systems for its plug-in hy-
brid system.
The Odyne plug-in hybrid system signifi cantly in-
creases a large truck’s effi ciency through operation
of the hybrid system on the road and use of the large
battery system at the job site, according to the com-
pany. Odyne’s modular system can be installed on a
wide variety of new and existing vehicles to reduce
fuel consumption and lower emissions.
“The strategic investment and supply agreements be-
tween Johnson Controls and Odyne will help us contin-
ue to grow our business and advance hybrid technolo-
gy for medium- and heavy-duty trucks to greater levels
of effi ciency,” said Joe Dalum, president and CEO of
Odyne Systems. “This is the fi rst phase of a multi-stage
investment on the part of JCI and is in line with a broad-
er investment and growth strategy at Odyne.”
Daimler Truck Financial & MFTA Partner on Financing
ROCHERT
BLOOM
Ford’s F-Series Super Duty will be receiv-ing Azure’s plug-in hybrid technology in early 2013.
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ISUZUGASES UP N-SERIES & LAUNCHES
ALL-NEW REACH COMMERCIAL VANIsuzu is in full production with its gas-powered N-Series and ready
for fl eets to hit the road in the all-new Reach commercial van.
10 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Isuzu Commercial Truck of Amer-
ica, Inc., (ICTA) reintroduced its
gasoline-powered N-Series trucks
and launched the all-new Reach
Commercial Van. The gas truck is
built at the Spartan Motors, Inc., facil-
ity in Charlotte, Mich., and the Reach
is assembled by Utilimaster in Wa-
karusa, Ind.
This marks the fi rst time in two years
that gasoline-powered N-Series trucks
have been offered by Isuzu. Previously,
N-Series gasoline trucks had been as-
sembled by General Motors at its plant
in Janesville, Wis. However, that facil-
ity ceased operations in 2009.
GASSING UP N-SERIES TRUCKS
The new 2012 N-Gas models — which
complement the diesel-powered Isuzu
N-Series trucks already available —
are powered by the Vortec 6.0L small-
block V-8 engine that produces 297 hp
at 4,300 rpm and generates 372 lb.-ft.
of torque at 4,000 rpm. The powerplant
is mated to a new 6-speed automatic
transmission with double overdrive and
lock-up torque converter for enhanced
fuel economy and performance. Previ-
ous N-Series gasoline models offered
only a 4-speed automatic.
A full range of gasoline-powered
models is available:
■ NPR (12,000-lb. GVWR)
Single Cab in wheelbases of
109, 132.5, 150, and 176 inches.
■ Crew Cab in wheelbases of
150 and 176 inches.
■ NPR-HD (14,500-lb. GVWR)
Single Cab in wheelbases on 109,
132.5, 150, and 176 inches.
■ Crew Cab in wheelbases of
150 and 176 inches.
“With the introduction of these new
models, our dealers once again offer
the broadest range of low cab-forward
solutions in the industry,” said Shaun
Skinner, executive vice president and
general manager of Isuzu Commercial
Truck of America. “We are especial-
ly pleased that Spartan — one of the
industry’s most respected manufac-
turers of high-quality specialty chas-
sis and vehicles — is assembling our
N-Series gas trucks. Its expertise and
quality workmanship will be an enor-
mous benefi t to us, to our dealers, and
to the end users of our vehicles.”
The gasoline-powered trucks are
now available at Isuzu dealerships
nationwide.
LAUNCHING ALL-NEW
REACH VAN
ICTA and Utilimaster, Inc., unveiled
the Reach commercial van at The Work
Truck Show 2011 in Indianapolis.
The commercial van — with a body
designed by Utilimaster Corporation
atop an Isuzu NPR ECO-MAX chas-
sis and powered by Isuzu’s 3.0L die-
sel engine — will achieve 35-percent
better fuel economy than a tradition-
al commercial van application while
offering the functionality of a custom-
built work truck along with the styl-
ing and ergonomics of a cargo van, the
companies stated.
“The Reach was designed to be a
complete unit with the chassis and the
body together as one. By designing the
vehicle as one you can achieve the best
possible fuel economy and higher pay-
■ Isuzu N-Series gas-powered trucks are powered by the Vortec 6.0L small-block V-8 engine that produces 297 hp at 4,300 rpm and generates 372 lb.-ft. of torque at 4,000 rpm.
■ Powering the Reach is Isuzu’s biodiesel-fuel compatible 4JJ1-TC 3.0L turbocharged engine, capable of generating 150 hp.
AT A GLANCE
The all-new Isuzu Reach commer-cial van features an Isuzu NPR ECO-MAX chassis and a body designed by Utilimaster Corp. It will be of-fered in two different wheelbases and three body lengths.
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 11
load capacity,” said Brian
Tabel, retail marketing
manager for ICTA.
The Reach will be of-
fered in a 151 inch wheel-
base and two body lengths
— 12 and 14 feet. The
cargo area can offer 450,
540, or 630 cubic feet of
storage, depending on wheelbase and
body length selected.
The Reach’s stripped chassis’ en-
gine has been relocated to minimize
engine protrusion into the cab, facili-
tating driver movement in and out of
the front seat for improved productiv-
ity, according to Isuzu. Likewise, the
driver seat position and numerous com-
ponent locations have been revised to
accommodate the walk-in van body.
Otherwise, the van’s setup is like the
12,000-lb. GVWR Isuzu NPR ECO-
MAX chassis.
Powering the Reach is Isuzu’s
biodiesel-fuel (B-10) compatible 4JJ1-
TC 3.0L turbocharged engine, capable
of generating 150 hp, this engine
is mated to an Aisin medium-duty
6-speed automatic transmission with
double overdrive, and lock-up torque
converter.
In independent testing, this power-
train achieved 35-percent better mile-
age than traditional commercial vans,
according to the companies. The en-
gine offers B-10 durability ratings of
310,000 miles, meaning that 90 per-
cent will reach that mileage before
requiring an overhaul, the compa-
nies stated.
Additionally, lightweight composite
body materials save 600 lbs. of weight
per vehicle, further reducing fuel con-
sumption and increasing available
payload. A composite construction
typically lasts longer than traditional
steel body panels, which are subject
to corrosion.The body-on-frame de-
sign allows for easy repair, and lower
body panels were designed for quick
removal and easy replacement. Safe-
ty features include integrated entry
hand rails, available backup camera
system, “high visibility” steps with
slip-resistant carbide tread, and a 13-
inch wider aisle width, compared to
a cargo van.
Similar to Isuzu’s N-Series trucks,
the Reach’s 4JJ1-TC engine employs
selective catalytic reduction (SCR)
technology, which injects diesel ex-
haust fl uid (DEF) into the hot exhaust
stream to reduce nitrogen oxide emis-
sions by over 85 percent. As a result,
the Reach is EPA 2010 compliant and
CARB OBD II compliant.
Driver safety and productivity are
enhanced by such features as:
■ Available sliding front door
(swing-out doors are also available)
that requires 15 seconds less to
operate than a conventional door.
■ Wide aisles.
■ Suffi cient interior height to give
even drivers over six-feet tall the
ability to enter and exit the cab, and
access and use the cargo area, in an
upright position.
■ Available integrated back-up
camera.
■ Available keyless, auto-opening
bulkhead door.
■ Easy-to-access maintenance
equipment.
Features that maximize the utility
and practicality of the Reach’s body
include fl at, vertical side walls; avail-
able sliding cab doors; and multiple
rear-door options. In addition, a choice
of integrated vocational modules will
give buyers the opportunity to turn the
cargo area into a space customized to
their needs.
To achieve maximum durability
of the Reach’s body, engineers have
employed impact-resistant urethane
rear and lower exterior panels; rear
spring bumper and energy-absorbing
side bumpers; and one-piece molded
roof to eliminate leaks. All body pan-
els have been designed for quick re-
moval and replacement so that, if re-
pairs are necessary, technicians can
quickly restore the vehicle to its orig-
inal condition.
The industries and vocations the
Reach is expected to appeal to in-
clude:
■ Package delivery fl eets.
■ Contractors.
■ Moving and storage companies.
■ Home healthcare providers.
■ Locksmiths.
■ Lease/rental agencies.
■ Appliance repair and
delivery fi rms.
■ Airports.
■ Rent-to-own outlets.
■ Food distributors. WT
(Above) The gasoline-powered N-Series truck is powered by a Vortec 6.0L small block V-8 engine mated to a new 6-speed automatic transmission.
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FORECAST OF
RESALE VALUES FOR 2011-2012FOR 2011-2012
MEDIUM-DUTYMEDIUM-DUTY
There is a shortage of medium-duty trucks in the wholesale market due to the low volume of new units ordered from 2007 to 2010. This inventory shortage is forecast to persist for several years. The net result is higher resale values. By Mike Antich
12 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
The decreased volume of new
medium-duty trucks sold
from 2007-2010 has creat-
ed a tight inventory of used
trucks in today’s wholesale market. As
a result, demand is exceeding supply,
especially for lower-mileage medium-
duties in good condition, which has ex-
erted upward pressure on resale prices
across the board.
Increased economic activity around the
country is bolstering demand for medium-
duties in both the new- and used-truck
markets. The increased demand for new
medium-duty product has caused order-
to-delivery (OTD) times to lengthen. Not
only have build times increased, but so
have upfi t OTD times.
“Today’s wholesale medium-duty
truck market is strong and much im-
proved over last year. As the economy
and consumer confi dence improves, the
ripple effect will increase the demand for
medium-duty trucks,” said Paul Seger,
vice president asset remarketing for GE
Capital Fleet Services.
Concurring with this
assessment is John Storz,
resale manager of me-
dium and heavy trucks
and equipment for Au-
tomotive Resources In-
ternational (ARI). “The
market is very strong. Of
the clean units I have sold this year, pric-
es are up 25 percent,” he said.
Not only is inventory tight in the
wholesale market, it is also tight in the
new-vehicle market.
“The market for new mediums is
very tight,” said Mike Butsch, director
of global fl eet operations for Joy Glob-
al in Milwaukee. “Upfi t times at quali-
ty upfi tters are 12 to 16 weeks compared
to four to six weeks last year.”
This assessment is reinforced by obser-
vations from the resale guide books.
“The used wholesale market for
medium-duty trucks
is very good right now.
Similar to the auto
market, a tight, limited
supply is the primary
driver along with the
availability and cost of
new models. Although
new-model orders are up a reported 30
percent over this time last year, some
companies are still trying to fi ll their needs
with used units. Once these currently
ordered new models hit the ground,
the supply of used trucks will increase
slightly, possibly easing up the value
levels,” said Ricky Beggs, vice president
and managing editor of Black Book.
“Increased inventory when new orders
are delivered will show how strong the
market really is and the demand within
the market for quality used units. Another
scenario affecting supply is the fact that
the number of repossession units being
remarketed is also at lower levels than
in past years.”
As several industry observers caution,
it is necessary to keep in perspective that
the sales gains of the current new-truck
market are in relation to one of the worst
economic downturns in the nation’s his-
tory, from which we are slowly emerging.
STORZ
■ There is a tight inventory of used medium-duty trucks in the wholesale market due to the decreased volume of new units sold from 2007-2010. ■ Demand is exceeding supply, which is exerting upward pressure on resale values. ■ Some fl eets are short-cycling medium-duties to take advantage of the strong resale values. ■ Fleets extended service lives from 2007-2010, resulting in trucks entering the wholesale market with much higher mileage. ■ It is not uncommon for used medium-duty trucks to have between 200,000 to 400,000 miles when taken out of fl eet service. ■ The forecast is that medium-duty resale values will continue to remain strong due to limited inventory for the balance of the 2011 calendar-year and into calendar-year 2012.
AT A GLANCE
BEGGS
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 13
Business activity may be improving, but
it still remains sluggish and even lacklus-
ter in certain industry segments. For in-
stance, the three key business segments
that drive medium-duty truck purchas-
es are vocational applications, construc-
tion, and government. Today, all three
segments are struggling in a lackluster
economy. Among the 11 major truck
OEMs manufacturing Class 4-7 trucks,
total sales for FY2010 was 56,643 units.
This compares to 154,690 units sold by
the same 11 OEMs in FY2006. Sales for
Class 4-7 trucks haven’t been this low
since the recession of 1991-1992.
“While we have experienced some im-
provement in the secondary markets for
Class 6 and 7 trucks since hitting their
nadir in 2009, both in terms of return
and time to sell, we have certainly not
returned to the market conditions that
largely prevailed in 2007/early 2008,”
said Steve LaPorte, director, business op-
erations, North Amer-
ican Transportation &
Shred Operations for
Iron Mountain Informa-
tion Management, Inc.,
in Boston. “It is hard to
say when we actually
saw rock bottom and
when the market bounced back, mostly
because I just about stopped selling for
approximately 18 months. I would say
fall 2010 was when we started to notice
the bounce back.”
In addition, external factors, such as
fuel-price volatility, have a direct bear-
ing on new truck acquisitions and resale
values. “It will be interesting to see if the
recent downturn in fuel will have any
bearing on used-truck sales,” said J.J.
Keig, CAFM, fl eet manager for NCH
EcoServices.
TRENDING UPWARD AFTER
HITTING BOTTOM
The decline in medium-duty resale
values fi rst began in late 2007, when
the residential construction slowdown
started. In 2007, resale values declined 10
percent and remained that way through
the fi rst half of 2008. Then, a combination
of market forces converged to create a
“perfect storm” to further drive down
resale values by 15-25 percent. These
convergent forces were higher fuel prices,
tighter consumer credit, and the stagnant
construction market. As a result, the pool
of buyers (hence market demand) for
used trucks contracted in the 2007-2010
time frame, putting downward pressure
on resale prices. One
long-term consequence
of the low volume of
new medium-duties
sold during this period
has resulted in a very
tight inventory in the
wholesale market. This,
coupled with an improving economy,
has created an increased demand for
medium-duty products.
Another consequence of the lower number
of new medium-duties sold in the 2008-
2010 time frame is that fl eets extended the
service lives of units in operation. As a
result, medium-duties currently entering
the wholesale market have much higher
mileages. This has created a shortage
of lower-mileage medium-duty trucks.
During the economic downturn, many
fl eets extended the months in service
and mileage for medium-duty trucks.
Also, many fl eets deferred purchasing
new medium-duties in 2010 to avoid the
fi rst year of the new diesel emissions
standards. These fl eets wanted to see
how the new 2010-compliant diesels
performed before acquiring them due
to uncertainty of the reliability of the
new emissions-control technology being
employed.
KEIG
LAPORTE
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14 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Remarketing
To take advantage of the strong mar-
ket for used trucks, some fl eets are short-
cycling medium-duties. One such fl eet
is Joy Global. “We have chosen to short-
cycle our medium service truck fl eet at
three to four years in service versus our
normal fi ve- to seven-
year cycle. As a result,
our depreciation has
dropped to approxi-
mately 1.5 percent per
month,” said Butsch of
Joy Global.
The key trends infl uenc-
ing resale values of medium-duty trucks
today and into the future are the econo-
my, technology, and aging fl eets.
“As the economy continues to im-
prove, so will the demand for both new
and used trucks. New-unit orders are in-
creasing, but it will be a while before it
has any impact on the current shortage
of used trucks,” said Mark Orth, national
remarketing manager truck & specialty
assets for GE Capital Fleet Services. “An-
other key trend is technology. Custom-
ers are looking for better fuel effi ciency
and lower operating costs. Manufactur-
ers able to incorporate new technology
into their trucks and become proven per-
formers will reap the benefi ts. The mar-
ketplace will reward them with strong
demand and higher resale values.”
Storz of ARI believes the biggest im-
pact on used-truck resale values is the
limited availability of low-mileage trucks
due to the increased number of high-
er-mileage trucks entering the whole-
sale market.
In the current wholesale market, one
of the biggest changes has been the age
and mileage of medium-duties being
remarketed compared to the past sev-
eral years.
“Many customers are extending months
in service and mileage on medium-duty
trucks. It is not uncommon to sell me-
dium-duty trucks today with 200,000,
300,000, 400,000, or
more miles on them,”
said Orth. “Until re-
cently, the Class 8 trac-
tor was considered high
mileage at 500,000. Now,
that number has moved
closer to 700,000 miles.
This change has also carried over to the
medium-duty trucks.”
Others cite another vehicle condition
as the primary factor infl uencing resale
value. “As always, clean, well-maintained
vehicles in good repair will always bring a
premium over the same vehicle that does
not look as good, even if it has substan-
tially less mileage than the good-looking
truck,” said Keig of NCH EcoServices.
“In addition, there has been a demand
of late for good, clean vehicles to coun-
ter the increased cost of 2010 emissions-
compliant new equipment.”
The downturn in the economy was
the key factor prompting truck fl eets to
extend vehicle service lives.
“The overall mileage on the used
trucks is slightly higher due mainly to
the trucks being used for extended pe-
riods in various fl eets with the longer
trade-in cycles. With many businesses
being down, thus new orders being non-
existent, the units are staying in service
longer and are getting more usage,” said
Beggs of Black Book.
Many of the negative connotations as-
sociated with older fl eet units are not as
critical in the medium-duty market.
“While there are more and more
medium-duty truck owners each year
who understand the potential economic
feasibility of cycling vehicles out at an
appropriate time/mileage band, there are
a number of owners who either cannot
afford to do so or do not agree with
standard industry practices. This can
especially hold true to specialty upfi t
vehicles. Contrary to conventional wisdom,
many times, extended lifecycling can
pay good dividends,” said Keig. “Solid
arguments can be made that company
image, customer commitments, and any
unscheduled downtime mean different
values to different fl eet managers,
especially in centralized or decentralized
operations or with or without in-house
shop resources.”
INVENTORY SHORTAGE OF
USED MEDIUM-DUTIES
The inventory shortage for medium-du-
ties in the wholesale market, similar to
the current shortage for light-duty ve-
hicles, is forecast to persist for the next
several years.
“The lack of new units ordered from
2008 to 2010 has caused an extreme
shortage of quality used equipment.
This, coupled with tight credit and cau-
tious buyers targeting used equipment,
contribute to higher residual value,” said
Butsch of Joy Global.
Concurring with this observation is ORTH
$35,000
$23,525
$32,400
$30,000
$25,000
$20,000
$15,000
$10,000
$5,000
$02006 Peterbilt 335 4x2 in June 2010
4-YEAR-OLD VALUE DIFFERENCE
2007 Peterbilt 335 4x2 in June 2011
$8,875
The increase in value of the four-year-old models, year-over-year, shows the demand and strength of the used-truck market. Values of a four-year-old truck have risen over the last year by $8,875. “Some users of medium-duty commercial trucks are being cautious and frugal at the same time. They are being cautious by easing back in to the growth mode and being frugal by buy-ing used equipment. They are paying more than they would have paid last year, but a good bit less than new equipment, and in some cases putting off the expense of new emissions until they have to,” said Charles Cathey, editor for Heavy Duty Truck and Commercial Trailer Data for Black Book.
SOURCE: BLACK BOOK OFFICIAL MEDIUM AND HEAVY-DUTY TRUCK AND COMMERCIAL TRAILER GUIDE
BUTSCH
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 15
Headline Here
Beggs of Black Book. “The inventory
shortage is defi nitely present for medi-
um-duty used vehicles just as in the car
and light-duty market. Buyers of these
models are more need based instead of
often impulse purchases in the auto side
of the industry. The lending trends of
three years ago being so much tighter
has also created less repossessions to-
day, adding to the shortage that exists,”
said Beggs. “Model confi guration is
also a driver of retention value. A regu-
lar version, as compared to a crew cab
confi guration, might show a different
level of retention. There is a wide vari-
ance in new cost between the regular
and crew cab by manufacturer as well
that will have an effect on the used val-
ue retention. This is just another exam-
ple of the importance of being specifi c
when tracking values. Add in the vari-
ance of markets, even by the dealer and
his or her specifi c retail market, and the
trends will often vary.”
The outlook is that the shortage of
medium-duty truck inventory in the
wholesale market will continue for the
next several years, especially for lower-
mileage units.
“There is a shortage of late-model,
clean, low-mileage, medium-duty units
under 100,000 miles. If you look back
two, three, and four years ago at the
double-digit declines in new medium-
duty truck sales, you realize it may be a
while before we work out of the current
shortage. There is no shortage of older,
high-mileage, old technology units and
the demand has improved slightly, but
they are still diffi cult to sell,” said Orth
of GE Capital Fleet Services.
Late-model, low-mileage trucks are
commanding a resale premium, added
Storz of ARI.
As demand exceeds supply, the inven-
tory shortage has exerted upward pres-
sure on medium-duty resale values.
“Our resale values are higher than they
have ever been. The lack of new units
ordered from 2008-2010 has caused an
extreme shortage of quality used equip-
ment. This, coupled with tight credit and
cautious buyers targeting used equip-
ment, have all contributed to higher re-
sidual value,” said Butsch.
However, the inventory shortage is more
pronounced in certain geographic regions,
along with other market forces.
“This depends on both the geograph-
ic area and also the specifi c type of truck
that is being pursued. This also is depen-
dent if one or two major fl eets release a
signifi cant number of similarly equipped
vehicles during a short time period or
in one market area,” said Keig of NCH
EcoServices.
REGIONAL VARIATIONS ON
MEDIUM-DUTY RESALE VALUES
Generally, geographic regional differ-
ences in terms of the strength of resale
values are nominal. The Internet has
served to minimize the pricing varia-
tion by region for all vehicle classes, in-
cluding medium-duty trucks.
“There are very little regional differ-
ences in the strength of the resale mar-
ket for late-model, low-mileage, or spe-
cialty trucks. With the shortage of good,
clean, late-model trucks, buyers are
reaching out across the country to fi nd
the trucks they need. More of today’s
buyers are buying because they have a
prospect or sale for the unit versus buy-
ing to stock inventory,” said Orth of GE
Capital Fleet Services.
However, there are differences in re-
gional demand for certain vocational
trucks, which is refl ected in pricing.
“There are some geographic pock-
ets on certain types of trucks that seem
to be in slightly more demand, such as
some landscape-type trucks in the Flor-
ida market. With many dealers traveling
across larger areas to fi nd trucks, along
with the ability to access auctions online
to fi nd the specifi c trucks in need, the
variance by region has decreased over
time,” said Beggs of Black Book.
Also, regional weather conditions in-
fl uences overall vehicle condition, which
also infl uences pricing.
“One regional factor is vehicle con-
dition, especially on older units. Units
located in the Northern rust-belt states
often show the effects of the environ-
ment versus units that were operated in
the Southern and Western states. Both
buyers and sellers recognize this and
prices will refl ect vehicle conditions.
Natural disasters may also have a short-
term regional impact to resale values,”
added Orth.
Keig of NCH EcoServices makes
a similar observation. “Typically, ve-
hicles in the South command a stron-
ger resale simply due to their condition
which is an indication of both the roads
and environment that they are exposed
to. Some of the anti-icing/salt substi-
tutes that are being used are horrendous-
ly corrosive to vehicles and their com-
ponents and will ‘age’ a truck in quick
fashion,” he said.
LONG-TERM FORECAST OF
MEDIUM-DUTY RESALE VALUES
The anticipation is medium-duty resale
HHeeaaddlliinnee HHeerree$30,000
$25,000
$20,000
$15,000
$10,000
$5,000
$02006 Intl 4300
4x2 in June 20102007 Intl 4300
4x2 in June 20102006 Ford F650
in June 20102007 Ford F650
in June 2010Chevy/GMC
C6500 in June 2010Chevy/GMC
C6500 in June 2011
4-YEAR-OLD VALUE DIFFERENCE
$4,600
$2,450 $1,825
$21,350
$25,950
$21,075
$23,525
$19,125$20,950
The chart above shows additional medium-duty models that have gained val-ue during the past year. This chart shows that the medium-duty truck buyers now realize that clean, used medium-duty trucks are worth more by avoiding new truck prices.
SOURCE: BLACK BOOK OFFICIAL MEDIUM AND HEAVY-DUTY TRUCK AND COMMERCIAL
TRAILER GUIDE
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16 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Remarketing
Similarly, Storz of ARI foresees the
wholesale market remaining very strong
for clean low-mileage trucks.
The wild card is the construction
industry, which traditionally has been
limited supply from which to choose, as
well as some users attempting to hold
back their costs by purchasing used as
compared to higher priced new models,”
said Beggs of Black Book.
values will continue to remain strong
due to limited inventory for the balance
of the 2011 calendar-year and well into
calendar-year 2012.
“The remainder of 2011 will remain
strong and 2012 should be another strong
year for medium-du-
ty trucks. New-home
construction is a major
source of employment
and as this industry
comes back the demand
for trucks will only in-
crease,” said Seger of
GE Capital Fleet Services.
In addition, there will continue to be an
extreme shortage of quality used equip-
ment. Demand for good condition, lower
mileage medium-duties will continue to
outpace supply. There are plenty of old-
er, higher-mileage medium-duties, but
they are more diffi cult to sell.
“We think the used medium-duty
market will continue to be solid with
even some slight increases in values on
some models throughout the remainder
of 2011. This is all being driven by the
$30,000
$25,000
$20,000
$15,000
$10,000
$5,000
$02006 Isuzu NPR
in June 20102007 Isuzu NPR
in June 20112006 Hino 268in June 2010
2007 Hino 268in June 2011
4-YEAR-OLD VALUE DIFFERENCE
$3,075
$4,600
$12,225
$15,300
$20,875
$25,475
Cab forward and import commercial medium-duty truck models show strength as four-year-old models increased year-over-year. Cab forward and import commercial medium-duty truck models show strength as four-year-old models increased year over year. There is a good bit of jockeying around among this group and some of the players are concentrating more on their main target markets and not trying to be everything to everybody.
SOURCE: BLACK BOOK OFFICIAL MEDIUM AND HEAVY-DUTY TRUCK AND COMMERCIAL
TRAILER GUIDE
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 17
a major purchaser of medium-duties.
Presently, the market is sluggish, but
ultimately pent-up demand will bring
upward pressure for more new construc-
tion, which in turn will help stimulate
medium-duty sales. Everyone agrees
medium-duty truck resale values will
strengthen when there is a rebound in
the new-construction market. Many
used-truck buyers in the construction
market are deferring purchases until a
turnaround occurs.
“If the economy continues to heat
up, I believe we will see a tight market
on all Class 3-7 vehicles through 2012.
Companies that have access to cash will
continue to purchase, extending build
times,” said Butsch of Joy Global.
For the balance of this year and into
the 2012 calendar-year, there will be a
shortage of desirable medium-truck in-
ventory in the wholesale market, caus-
ing resale prices to remain strong. The
question is whether prices will contin-
ue to remain at current levels once the
volume of used inventory begins to in-
crease in the wholesale market.
“It is very diffi cult to say when inven-
tory in the wholesale market will start
to increase; however, it should remain
strong given the increased cost of new
trucks and many owners still have cred-
it or funding challenges. Many compa-
nies still are very conservative and very
cautious with self-funding,” said Keig
of NCH EcoServices.
However, orders for new medium-
duty trucks have been increasing, put-
ting units in the pipeline to ultimately
replenish the wholesale inventory; how-
ever, these units won’t enter the market
for another decade. What will be enter-
ing the wholesale market are the older
units these new models are replacing.
Unless a company is expanding its fl eet,
the more new units acquired, the more
older units are replaced and remarket-
ed in the wholesale market.
Although still anemic, nationwide eco-
nomic activity is improving. Historical-
ly, sales of Class 4-5 trucks are a bell-
wether indicator to the future vitality of
overall medium-duty truck sales (Class
3-7), based on the industry’s sales expe-
rience when emerging from past reces-
sions. For instance, when the truck in-
dustry emerged from the 2001 recession,
sales for Class 4 and 5 GVWR models
were 35-percent stronger than Class 6
and 7 trucks. Also, today’s high cost of
diesel fuel makes companies more re-
ceptive to downsizing to smaller, more
fuel-effi cient Class 4-5 trucks.
“One trend that will follow the ‘new-
vehicle side’ is that there will be a con-
tinuing increase for automatic compared
to manual transmissions. Vehicles with
basic driver comforts, such as air condi-
tioning, cruise control, electric windows/
locks, and air ride seats, will continue
to command strong prices. It is diffi cult
to think that it was not long ago when
these items would never have been con-
sidered as a spec on a new truck. Trucks
with available air-ride suspension typ-
ically command stronger resale than
conventional spring suspension,” said
Keig. “The trend of removing specialty
upfi t or equipment from the old chassis
and installing it on the new one, there-
by selling the old chassis-cab by itself
has been leveraged for many years and
will continue to be a viable solution to
many fl eet managers.” WT
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CALCULATINGCOMMERCIAL VEHICLE WEIGHT DISTRIBUTION &
PAYLOAD MADE EASYAxle capacities are limited either by the axle capacity or the legal weight limits,
whichever is lower. Performing a weight distribution analysis can achieve the proper axle loadings before a truck is built. By Richard Toner
18 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Performing a weight distribution
analysis can prevent building
trucks that are overloaded in
normal use, causing problems
for users and the equipment installer.
Overloads can shorten the live of a ve-
hicle and its components. Overloads can
also prevent compliance with weight
laws and federal safety standards.
WHAT & WHY OF WEIGHT DISTRIBUTION
Weight distribution is the amount of
the total vehicle weight imposed on the
ground at an axle, group of axles, or
an individual wheel. The weight on a
truck must be distributed on the axles
to comply with the chassis manufactur-
er’s axle ratings and weight laws.
Having the correct wheelbase on the
chassis and placing bodies and loads
in the proper place will ensure that ax-
les are loaded correctly. Performing a
weight distribution analysis identifi es
the proper axle loadings before build-
ing a truck.
Axle capacities are limited either by
the axle capacity or legal weight lim-
its, whichever is lower. Both trucks
in Image A have a front axle rated
at 12,000 lbs., limiting the weight
on those axles. The rear axle on the
single-drive truck is limited by the
axle capacity or legal weight restric-
tions to 20,000 lbs. The two rear ax-
les on the tandem-drive truck are lim-
ited either by axle capacities or legal
weight restrictions to 17,000 lbs. for
each axle, or a total of 34,000 lbs. for
the pair of axles.
CENTER OF GRAVITY
The center of gravity of an object does
not have to be in the material of the ob-
ject (Image C). When considering a sol-
id ball, such as a billiard ball, it is obvi-
ous the center of gravity is the center of
the ball and in the material that makes
up the object. In the case of a hollow
ball, the center of gravity is also at the
center, but it is not in the material. If
the center of gravity of a truck body is
in the material of the body, it is coin-
cidence. Most of the time, the center
of gravity of a truck body is in the air,
similar to the hollow ball example.
Each truck component, including
12,000 LB. 20,000 LB. 12,000 LB. 17,000 LB. EACH
34,000 LB. TOTAL
32,000 LB. 46,000 LB.
Weight distribution is the amount of the total vehicle weight imposed on the ground at an axle, group of axles, or an individual wheel. The weight on a truck must be distributed on the axles to comply with the chassis manufacturer’s axle ratings and the weight laws.
In the examples above, having the correct wheelbase on the chassis and placing the bodies and loads in the proper place will assure that the axles are located correctly. Performing a weight distribution analysis will tell you that you can achieve the proper axle loadings before building the truck.
IMAGE A
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 19
passengers and cargo, have a center of
gravity. For example, the center of grav-
ity of the truck chassis is shown at the
top of the frame rail at the back of the
cab and the body and cargo centers of
gravity are shown with a single symbol
at the center of the body about a third of
the body height above the fl oor.
For the process of calculating weight
distribution on the axles, the horizon-
tal centers of gravity are used. If indi-
vidual wheel loadings are calculated,
the lateral centers of gravity are also
used. Unless a lateral center of gravi-
ty is given for the chassis or a compo-
nent, it is assumed to be on the center-
line of the chassis.
Lateral centers of gravity (CGs) are
measured from the vehicle centerline to-
ward the right or passenger side as posi-
tive, left as negative (Image E). These are
used to calculate individual wheel load-
ings and incompliance calculations.
“Moments” are a force or weight
times a distance. One pound of force
times one foot is 1 ft.-lb. One pound of
force times 12 inches is 12 in.-lbs. They
are both the same moment. Moments
AB CA AFWBBA
BL
Glossary of Truck Chassis Dimensions
AB - Center of front axle to back of cabAF - (After Frame). The distance from the center of the back axle to the rear end of the chassis frame.BA - Bumper to axleBL - (Body Length). Overall length of the body.
CA - (Cab to Axle). Distance from back of the cab to center of the rear axle.CB - (Cab to Body). Distance between back of cab to front of body.WB - (Wheelbase). Distance from center of the front axle to center of rear axle.
Each component on a truck, including the passenger and cargo, has a cen-ter-of-gravity (CG). The centers-of-gravity of the truck chassis is shown at the top of the frame rail at the cab and body and cargo centers-of-gravity are shown with a single symbol at the center of the body about a third of the body height above the fl oor.
The horizontal and vertical centers of gravity for the entire sample truck is shown with the center of gravity (CG) symbol. Horizontal CGs are measured from the front axle, which is the zero point. Toward the rear is positive and toward the front is negative. The horizontal CG is shown with the red line and the red arrow. Horizontal CGs are used to calculate weight distribution, ef-fective wheelbase, and FMVSS compliance. The vertical CG can be measured from the top of the frame rail at the back of the cab as shown with the yel-low line and arrow. The vertical CG can also be measured from the ground as shown with the yellow line and blue arrow. Vertical CGs are not used to cal-culate weight distribution, but are used for compliance calculations.
IMAGE B
IMAGE C
ZERO
NEGATIVE POSITIVE
IMAGE D
THE WEIGHT DISTRI-BUTION ANALYSIS
PROCESS
Calculat the weight distribution
of a vehicle using the follow-
ing steps:
1. Determine the weight and cen-
ter of gravity location for all of
the components and items to be
considered.
2. Multiply the center of gravity
distance times the weight to get
the moment for each component
and item.
3. Add all of the moments and di-
vide by the wheelbase to get the
weight on the rear axle.
4. Subtract the rear axle weight
from the total weight to get the
front axle weight.
NOTE: This process will be described
in detail in a weight distribution ses-
sion at the 2012 NTEA Work Truck
Show in Indianapolis. Detailed instruc-
tion is also available from the NTEA in
a Web-based educational course.
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20 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Payload Calculations
can be used to calculate CGs, weight
distribution, frame loads, hoist capac-
ities, and effective wheelbase.
Moments provide a way to combine a
number of components or items to cal-
culate a CG for them as a group (Im-
age F). When the CG distance is known
for all items combined, it is possible to
calculate the weight on each axle. Mo-
ments in one direction must match the
moments in the other. The down mo-
ment of the chassis plus the down mo-
ment of the body must equal the up
moment on the rear axle. WT
LATERAL CENTER-OF-GRAVITY
VEHICLE CENTERLINE
NEGATIVE POSITIVE
Dt
Dc
Wc
DbDg
WgWb
Dw
Moments provide a way to combine a number of components or items to cal-culate a CG for them as a group. When you know the CG distance for all of the items combined, you can calculate the weight on each axle. Note, the mi-nus term (-Dw*Ww) in the numerator is negative because the winch is in front of the front axle and distances behind the rear axle are positive.
Lateral CGs mea-sured from the ve-hicle centerline with toward the right or passen-ger side as positive. Toward the left is negative. They are used to calculate in-dividual wheel load-ings and inccompli-ance calculations.
Dc*Wc + Db*Wb - Dw*Ww + Dg*Wg
Wc + Wb + Ww + WgDt =
(TOTAL MOMENT)
(TOTAL WEIGHT = Wt)
IMAGE E
IMAGE F
TOOLS HELP MAKE CALCULATIONS
EASIER
The National Truck Equipment
Association (NTEA) offers three
spreadsheets to help with calculat-
ing weight distribution:
■ WT&CG: can be used to per-
form calculations from this article.
■ TRKLTR: can be used to calcu-
late weight distribution for a straight
truck and a trailer.
■ ULTRAMOD: can be used to
calculate weight distribution with ad-
ditional axles and moving axles.
For more information on these
items, visit www.ntea.com or call
(800) 441-NTEA.
FOR MORE INFORMATION
Richard Toner, president of Ton-
er Associates, presented this in-
formation as a session at the NTEA’s
2011 The Work Truck Show. The
Frame and Weight programs will be
again presented at the 2012 Work
Truck Show in Indianapolis.
The NTEA has two Web-based
education courses. Truck Frames and
Weight distribution are both avail-
able for members and non-mem-
bers through the NTEA.
PHOTOS: ©ISTOCKPHOTO.COM/DNY59©ISTOCKPHOTO.COM/KARAMMIRI
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22 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
When reviewing tow
capacities published
by truck manufac-
turers, fl eet man-
agers may notice a wide range avail-
able for each truck class. For example,
½-ton pickups can offer trailering ca-
pacities that range from 5,000 lbs. to
more than 11,000 lbs.
Why such a large difference for the
same size truck?
The answer lies in how the truck
is spec’d and the type of trailer and
hitch used. Put together the right com-
bination and a truck can handle trail-
er loads with optimal power, effi cien-
cy, and safety. However, if the trailer
weight exceeds the truck’s capaci-
ty to pull it, the vehicle will encoun-
ter severe stress, leading to premature
maintenance and component failure,
and creating potential safety and lia-
bility issues, which could be costly to
a company’s bottom line.
How do fl eet managers ensure they’ve
properly equipped trucks to handle re-
quired towing requirements?
FIVE QUESTIONS TO DEFINE TOWING REQUIREMENTS
The starting point is to defi ne exact-
ly what requirements are needed for
the trailer. Use these fi ve questions
as a guide:
1. What will be hauled in the trailer? Will it be a dense load, with
loose rock or dirt? Will it be bulky
construction or lawn debris? Will the
trailer haul heavy equipment, such as
a backhoe or excavator? Make a list
of all possible cargo types planned to
pull with that trailer — and what is an-
ticipated to be placed on the trailer at
the same time.
2. What are the cargo dimensions? This addresses cargo volume. Based
on the dimensions of the payload, how
much space is needed?
3. How much weight will be hauled? Look at a list of the different types of
cargo the truck will need to haul. What
are the estimated weights of each type?
What quantity of each will be on the
trailer at maximum load? What will
that total payload weigh?
4. What type of trailer? Consider
the cargo type. If hauling loose dirt,
gravel, or construction debris, an open
trailer would be a good fi t. If the car-
go needs protection from the elements
or extra security, then select an en-
closed trailer. For construction equip-
ment or vehicles, a fl atbed trailer of-
ten works best.
5. What is the total anticipated weight of the trailer and the cargo?Once cargo weight is calculated at
maximum load, add the weight of the
trailer. This determines the maximum
towing capacity the vehicle needs to
handle. As a general rule of thumb, add
a buffer of at least 20-percent or more
to capacity calculations to reduce risk
of under-spec’ing the tow vehicle.
TRUCK CLASSIFICATION
Once a clear idea of the weight and type
of trailer a truck will need to pull, the
next step is identifying the truck clas-
To ensure a properly equipped truck for trailering, fl eet managers should:
■ Defi ne requirements for trailer use.■ Identify the truck classifi cation required to pull the load. ■ Determine the best vehicle type. ■ Identify gross combined weight rating (GCWR).■ Review powertrain selections. ■ Select the proper hitch type.
AT A GLANCE
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 23
sifi cation required to handle the load.
Here are key terms to know when de-
termining truck class:
■ As-spec’d curb weight. This fac-
tor is defi ned as the shipping weight
of the truck or cab and chassis, with-
out aftermarket upfi ts, including all
standard equipment and options, fl u-
ids, and a full tank of fuel. Consult
the truck’s original equipment manu-
facturer (OEM) or dealer rep for curb
weight estimates on chassis closest to
spec requirements.
■ Gross vehicle weight rating (GVWR). This refers to the maximum
allowable weight, as certifi ed by the
manufacturer, a vehicle can weigh (in-
cluding all fl uids, people, and cargo)
to safely start and stop.
■ Payload capacity. This is the max-
imum amount of combined weight of
cargo, equipment, and occupants a ve-
hicle can safely carry. Calculate pay-
load capacity by subtracting the vehi-
cle’s as-shipped curb weight from its
GVWR. For example, if the GVWR
is 19,500-lbs., and as-shipped curb
weight is 9,500-lbs., the truck’s pay-
load capacity is 10,000-lbs.
PUTTING IT TOGETHER
How is this all put together? If a truck’s
actual payload, including weight of oc-
cupants, is 2,000 lbs., and as-spec’d
curb weight is 4,500 lbs., then the es-
timated gross vehicle weight (GVW)
of the tow vehicle is 6,500 lbs.
What Class does this truck’s GVW
fi t within? The following is a truck clas-
sifi cation breakdown by GVWR:
■ Class 1: 0-6,000 lbs.
■ Class 2: 6,001-10,000 lbs.
■ Class 3: 10,001-14,000 lbs.
■ Class 4: 14,001-16,000 lbs.
■ Class 5: 16,001-19,500 lbs.
■ Class 6: 19,501-26,000 lbs.
■ Class 7: 26,001-33,000 lbs.
In the example above, the truck would
fi t within the Class 2 range.
VEHICLE TYPE
Once the truck class is determined,
what type of truck will best suit the
fl eet’s application?
The following are vehicle types, seg-
mented by truck classifi cation:
■ Classes 1-2: Options include pick-
ups, vans, SUVs, and smaller (single
rear wheel) van cutaways.
■ Classes 3-4: Options include pick-
ups (dual-rear-wheel), van cutaways,
FOR FURTHER RESEARCH ON SPEC’ING TRUCKS FOR TRAILERING, CONSULT THESE
RESOURCES:■ “Towing a Trailer: Being Equipped for Safety,” produced by the
National Highway Traffi c Safety Commission: www.nhtsa.gov/cars/
problems/equipment/towing/towing.pdf.
■ National Association of Trailer Manufacturers: www.natm.com.
■ Hitch Glossary from U-Haul: www.uhaul.com/Trailers/HitchGlossary
■ Online Trailer Hitch and Towing Guide: www.hitchinfo.com
SPEC’ING TRUCKSTHE FUNDAMENATALS OF
FOR TOWINGFOR TOWING
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and medium-duty cab and chassis
(including cab-forward and conven-
tional cabs).
■ Classes 5-7: Medium-duty cab
and chassis.
TOWING CAPACITY
Now that the proper truck class and
type is selected, the next factor to
consider is gross combination weight
rating (GCWR), which is the maxi-
mum allowable combined weight (as
determined by the truck OEM) of the
truck and its payload, with the trailer
weight at maximum load.
GCWR is essential to calculat-
ing accurate tow capacity because
it takes into account the tow vehi-
cle’s intended payload. Why is this
important?
Most tow capacity charts published
by truck OEMs don’t account for a
truck’s specifi c application. When add-
ing weight to the truck, this detracts
24 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Trailering
from the vehicle’s towing capacity.
For example, suppose a truck, at
maximum load, has a GVW of 6,500
lbs. and its GCWR is 18,500 lbs. Sub-
tract the GVW (6,500 lbs.) from the
GCWR (18,500 lbs.) to come up with
an estimated maximum towing capac-
ity of 12,000 lbs.
An additional 500 lbs. to the truck’s
payload, which would bring the GVW
to 7,000 lbs., would then reduce towing
capacity by 500 lbs., to 11,500 lbs.
The tow vehicle’s payload, therefore,
directly impacts tow capacity. Light-
ening the truck’s payload boosts tow-
ing capacity and vice versa.
POWERTRAIN SELECTION
However, how does all of this explain
that ½-ton pickups, despite being the
same size, offer such a wide variance
in maximum towing capacities — from
5,000 lbs. to more than 11,000 lbs.? The
differences lie in powertrain specifi -
cation, including the engine, transmis-
sion, and rear (drive) axle ratio — all of
which directly impact GCWR.
■ Engine. Which is the best engine
choice for a fl eet’s towing requirements?
For Class 1-3 trucks, the decision is
usually between one diesel engine op-
tion and a variety of sizes of gas en-
gines. As a general rule of thumb, the
diesel offers the largest GCWR, and
thus highest towing capacity because
of its signifi cantly higher torque. The
downside is that the diesel option costs
$8,000 more up-front than the gaso-
line-powered engine, so make sure the
towing weight requires diesel.
For larger medium-duty trucks, es-
pecially in the Class 6-7 range, engine
selection is a bit more complicated be-
cause there could be more than a doz-
en different diesel engine options to
choose from, based on horsepower and
torque, that determine GCWR.
■ Transmission. Should a manual
or automatic transmission be spec’d?
Depending on the vehicle type or man-
ufacturer, options may not be available.
In most cases, the automatic is the only
transmission available. However, where
there is an option, check with the vehi-
cle manufacturer or dealer representa-
tive about which transmission will best
handle your trailer load.
Also, for most Class 2-3 pickup
trucks and vans, OEMs offer a tow
package that includes a transmission
cooler to help prolong transmission
life when the truck is under constant,
heavy loads.
■ Rear axle ratio. The rear axle
ratio represents the relationship be-
tween driveshaft revolutions (driven by
An open trailer is good for hauling materials that do not require protection from the ele-ments, or for items that do not fi t in the space constrictions of an enclosed trailer.
SOURCE: CARGOTRAILERSTORE.COM
HITCH CLASSIFICATION FOR RECEIVER HITCHES■ Class 1: Trailer hitch with capacity of up to 2,000 lbs. gross trailer
weight and 200 lbs. tongue weight.
■ Class 2: Trailer hitch with weight-carrying rating of up to 3,500 lbs.
gross trailer weight and 300 lbs.-350 lbs. tongue weight.
■ Class 3: Trailer hitch with weight-carrying rating of up to 5,000 lbs.
gross trailer weight and 500 lbs. tongue weight. Also sometimes used
to refer to a hitch with any 2-inch receiver, regardless of rating.
■ Class 4: Trailer hitch with weight-carrying rating of up to 10,000 lbs.
gross trailer weight and 1,000-1,200 lbs. tongue weight. Although,
many times any hitch with a capacity greater than 5,000 lbs. gross
weight is referred to as a Class 4.
SOURCE: U-HAUL
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the transmission) and rear
axle revolutions. Typical-
ly, the higher the ratio,
greater pulling power
is gained, but at the
expense of fuel economy.
The inverse often holds
true. Lowering the ratio improves fuel
economy, but sacrifi ces pulling power.
Speak with a truck OEM rep to deter-
mine the ratio that best fi ts the fl eet’s
trailering requirements and fuel effi -
ciency objectives.
OTHER CONSIDERATIONS
In addition to powertrain specs, here
are other options to consider when se-
lecting the right tow vehicle:
■ Two- or four-wheel drive. Will
the truck and trailer need to operate in
off-road conditions? If so, how often
would the four-wheel drive need to be
engaged for added traction?
These questions are important be-
cause the incremental cost for four-
wheel drive can be as much as $4,000.
Also, four-wheel drive adds substan-
tial weight to the truck, diminishing
payload and trailering capacity. Does
the fl eet’s application warrant this ex-
tra cost and weight? If not, stick with
two-wheel drive.
■ Rear suspension. If spec’ing a
“smooth ride” suspension but keeping
the truck under a constant heavy load
pulling a trailer, there is a risk in cre-
ating premature maintenance issues
and shortening the truck life. Select a
rear suspension designed to handle the
www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 25
rigors of regular trailering.
■ Side-view mirror confi guration. With full-size pickups and some full-
size SUVs, there is an option for ex-
tendable side-view mirrors. These help
improve visibility and safety, especial-
ly when pulling an enclosed trailer
that may impede a driver’s rear-view
capabilities.
HITCH SELECTION
At this point, trailering requirements
have been determined and a tow ve-
hicle has been spec’d that’s up to the
task. What type of hitch will do the
best job pulling that load?
■ Receiver hitch. This is the most
common hitch type, with the hitch lo-
cated below the rear bumper, often
with a ball or heavy-duty pintle hook
attached to it. This hitch allows a vehi-
cle to pull a trailer without impacting
cargo capacity in the pickup bed. There
are two types of receiver hitches:
■ Weight-carrying hitch. Also
known as a “dead-weight hitch,” this
hitch must support the trailer’s full
tongue weight, concentrated behind the
truck’s rear axle, making it best suited
for light- to medium-sized loads.
■ Weight distributing hitch. De-
signed for heavier trailer loads, this
hitch system includes spring bars that
distribute the trailer’s tongue weight
from the vehicle’s rear axle to the
front axle, helping take stress off the
rear of the truck and maximizing tow
capacity.
■ Gooseneck hitch (for gooseneck
trailers). This hitch is attached to the
frame near the rear axle, nestled below
the surface of the body. When you’re
not pulling the trailer, you can close
the trap door, making it fl ush with the
body, giving you the full surface area
of the fl at bed to haul cargo.
■ Fifth-wheel hitch (for fi fth-wheel
trailers). This hitch is a large horseshoe
shaped plate, located at the center of
the truck bed. The fi fth-wheel hitch
offers maximum towing capacity and
is common for trucks used primarily
as a trailer hauler.
Consult with both a truck OEM rep-
resentative and trailer dealer to deter-
mine which type of hitch best fi ts the
trailer, vehicle, and tow capacity re-
quirements.
THE BOTTOM LINE
Just because published tow ratings for
a vehicle may be 10,000 lbs., 12,000
lbs., or 20,000 lbs., does not necessar-
ily mean that’s what a fl eet’s truck can
handle. Dig deeper, using the tips in
this article, to calculate a precise tow-
ing capacity. This will help fl eet man-
agers put together a truck and trailer
combination that hauls the load safe-
ly and effi ciently. WT
If a vehicle will be hauling cargo that requires protection from the elements, an enclosed trailer should be selected. SOURCE: CARGOTRAILERSTORE.COM
CHECKLIST FOR SPEC’ING A
TOW VEHICLE■ Truck class.
■ Truck type.
■ Engine size and type.
■ Transmission.
■ Rear (drive) axle ratio.
■ Two-wheel drive vs. four-
wheel drive.
■ Rear suspension.
■ Side-view mirror
confi guration.
WHAT IS TRAILER TONGUE WEIGHT?
The downward force exerted
on the hitch ball by the trailer
coupler. In most cases, it is about
10 to 15 percent of the gross trail-
er weight (GTW).
SOURCE: U-HAUL
The Sway Pro weight distribution hitch by Blue Ox is designed to eliminate trailer sway utilizing two sway-control loops and two points of friction. A simple thumbscrew is used for head-angle adjustment.
SOURCE: BLUEOX SWAYPRO
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CAB-FORWARDCAB- VS. CUTAWAY VAN:
26 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
A cab-forward chassis — also
known as cab-over or tilt cab
— is designed with the cab-
in sitting directly above or
over the front axle and engine compart-
ment. Since the engine is underneath
the cab, there’s no need for a front over-
hang (hood), giving the truck a fl at front
end, from the top of the front bumper
to the top of the cab.
In contrast, a cutaway van chassis is
built with the cabin located behind the
front axle and engine compartment.
Unlike the cab-forward cabin, the cut-
away cabin has no permanent backing.
Instead, the cabin is open immediate-
ly behind the driver seat, essentially
“cutaway” from the rest of the van. It’s
fi gurations offer advantages, but the
cab-forward design is the best option
in terms of visibility.
“The cab-forward eliminates front-
end overhang, increasing visibility
and front clearance,” said Kim Hearn,
vice president, Vehicle Services at
PHH Arval.
Bill Byron, senior truck specialist,
Donlen Corp., agreed. “Because the
driver is actually sitting over the en-
gine compartment closer to the over-
sized windshield, a cab-forward chassis
allows for increased driver visibility,”
he said. “A cutaway has a standard-
sized windshield, similar to a regular
cab [pickup] chassis, and the driver sits
further back from the windshield or
ready for a secondary manufacturer
to install a body that encloses the cab-
in and completes the truck. This open
confi guration allows for direct, unfet-
tered access from the passenger com-
partment into the cargo box.
While both types of chassis can be
used for delivery applications, each of-
fers its own set of strengths and limita-
tions. The question is: Which type —
cab-forward or van cutaway — would
work best for a delivery fl eet? Here are
11 factors to weigh to help answer this
fundamental question.
1 DRIVER VISIBILITY ADVANTAGE: CAB-FORWARD
Both the cab-forward and cutaway con-
A cutaway van offers the advantage of a smoother ride and convenient maintenance access.
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CAB-FORWARD-FORWARD . CUTAWAY CUTAWAY VAN: VAN:
WHICH IS BETTER FOR DELIVERY FLEETS?
www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 27
behind the engine compartment. The
upside here is that the cutaway would
be less susceptible to rock chips in a
rural-type operation.”
2 DELIVERY LOCATION AND ROUTE TYPEADVANTAGE: MIXED
Are deliveries mostly made in city or
rural locations? “A cab-forward chas-
sis performs best in city delivery ap-
plications due to the tighter turning
radius of the cab,” advised Byron of
Donlen. “If the bulk of a company’s
customers are located in rural areas
where a tighter turning radius would
be less important, the cutaway would
be a good option.”
Also, the cutaway tends to work bet-
ter in long-distance delivery routes,
which require signifi cant amounts
of highway driving, because it offers
higher top-end speeds and a smooth-
er, more comfortable ride.
3SEATING CAPACITYADVANTAGE: CAB-FORWARD
What is the maximum number of em-
ployees — including the driver — the
vehicle will need to carry at any giv-
en time? Cutaway van chassis are lim-
ited to a two-person seating capacity,
including the driver. Cab-forwards of-
fer two cab confi gurations: regular cab
(three-person capacity) and crew cab
(seating up to six). If deliveries require
more than two people, the cab-forward
is the better fi t.
4 CAB-TO-CARGO ACCESSADVANTAGE: CUTAWAY
Does the driver need to access the
body area from the cab? “If the an-
swer is ‘yes,’ the cutaway would be
the choice,” said Byron of Donlen. “A
cutaway body offers an optional slid-
ing door located between the driv-
er and passenger seats, allowing the
driver to access the body interior. A
cab-forward chassis doesn’t offer this
option. Instead, access to the body is
typically through the rear door [of the
body] or by adding an optional body
side door.”
The choice of one truck type over the other depends on a fl eet’s needs. Answering some key
questions can make the decision easier.
The choice between a cab-forward or cutaway truck can be a diffi cult choice, since each has advantages. Among the questions to consider when making a decision are:
■ How much driver visibility is offered by each design?■ What are the company’s delivery locations and route types — rural or city?■ What is the anticipated service life of the engine and the ease of maintenance?■ What is the expected resale value?
AT A GLANCE
➞
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However, there is a downside of cab
access with cutaways. “There is in-
creased noise in the driver’s compart-
ment,” cautioned Ken Gillies, truck op-
erations manager for GE Capital Fleet
Services. “There’s also major impact on
the temperature control for the driver
with the large volume of space in the
cargo body that will need air treat-
ment. Proper bulkhead/wall confi gu-
ration will mitigate this issue.”
5ENGINE OPTIONSADVANTAGE: CUTAWAY
The cutaway chassis currently holds
the edge over the cab-forward de-
sign in terms of engine selection, ac-
cording to Gillies of GE Capital Fleet
Services.
“A cutaway chassis more frequent-
ly has an option for either a gasoline
or diesel engine. There’s also increas-
ing availability in the cutaway OEM
space for alternative fuels — com-
pressed natural gas (CNG), propane,
and some hybrid offerings,” he said.
“Cab-forward chassis — while expand-
ing engine options — tend to only of-
fer a diesel engine with a lower prob-
ability of gasoline or alternative fuel
engine availability.”
6ENGINE LONGEVITYADVANTAGE: CAB-FORWARD
How long will the vehicle be kept in
28 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
service? How many miles will the ve-
hicle accumulate? The diesel engine for
Isuzu’s NPR cab-forward, for example,
offers a B-10 rating of 310,000 miles,
which means that 90-percent of these
engines are expected to reach that mile-
age before requiring overhaul.
Mitsubishi Fuso’s FE series diesel
engine provides comparable longevi-
ty. As a frame of reference, cutaway
engines, either gasoline (Chevrolet,
GMC, and Ford) or diesel (Chevrolet
and GMC only), are rated for approx-
imately 200,000 or fewer miles.
Therefore, if expecting high lifetime
mileage for a truck, a cab-forward de-
sign clearly has the edge.
7ENGINE MAINTENANCE ADVANTAGE: CUTAWAY
A cutaway chassis offers a pickup type
engine compartment where access for
maintenance is relatively simple and
familiar to most service technicians. In
contrast, the cab-forward design needs
to be tilted up for access to the engine
to perform routine maintenance.
“Although the cab-forward mod-
els have been around for years there
are some areas of the country where
service technicians are still unfamil-
iar with the chassis,” explained Steve
Jansen, truck service account execu-
tive, Donlen.
8 SIZE OF DEALER AND SERVICE NETWORK ADVANTAGE: CUTAWAY
Do various plant or driver locations
have dealerships in the area that can
perform warranty repairs and nor-
mal preventive maintenance?
“Cutaway manufacturers [GM
and Ford] typically offer larger deal-
er networks, increasing the likelihood
of a dealer being conveniently locat-
ed in a driver’s area,” observed Jans-
en of Donlen.
Gillies of GE Capital Fleet Services
advised that no matter which confi gura-
tion you choose — cab-forward or cut-
away — confi rm that there is a repair
facility available nearby that is familiar
with working on those trucks.
“Where a brand-specifi c dealer isn’t
available for warranty, parts and ser-
vice, consider how acquainted the re-
pair provider is to your chassis type
and what access they have to repair
parts,” Gillies said.
9CHASSIS ORDER LEAD-TIME ADVANTAGE: CUTAWAY
Since most cab-forward chassis are
manufactured in Japan, there can be
unexpected delays due to the logistics
of shipping, port conditions, and ac-
cessibility to the upfi tter.
“The cutaway chassis usually en-
joys close proximity to the body
company resulting in potential tim-
ing gains,” said Gillies of GE Capital
Fleet Services.
10 RESALE CONSIDERATIONS ADVANTAGE: MIXED
Which is better for resale purposes?
Gillies said much depends on regional
demand for each type of chassis.
“A lighter GVW [gross vehicle
weight] cutaway chassis allows for a
single rear wheel confi guration [and
thus, a smaller and narrower body]. A
cab-forward chassis is only available
A cab-forward cabin offers two cab confi gurations: regular cab (three-person capacity, pictured left) and crew cab (seating up to six).
Decision Making
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with dual rear wheels. Depending on
regional demand, one or the other may
hold a slight advantage in terms of re-
sale,” Gillies explained.
One advantage the cab-forward
chassis offers is fl exibility to remove
the body, which can help increase the
truck’s resale value.
“The cutaway chassis eliminates the
option of separating the body from the
chassis to increase the pool of poten-
tial buyers. In some cases, the region-
al market has a higher demand for a
cab-forward chassis [with the body
removed] versus the cutaway with the
body,” Gillies added.
11MAXIMUM BODY LENGTH ADVANTAGE: CAB-FORWARD
Whereas cutaways are limited to max-
imum body length of 16-17 feet, cab-
forwards offer body lengths up to 18-
20 feet. If the extra cargo capacity is
important, then the cab-forward is the
better option.
THE BOTTOM LINE
Keep in mind that these 11 factors ap-
ply only to cab-forward and cutaway
chassis up to 14,500-lbs. gross vehicle
weight rating (GVWR), the top-end of
the van cutaway spectrum. For heavi-
er applications, cab-forwards offer
GVWRs up to 19,500 lbs. WT
www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 29
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■ Cutaway Van Advantages
● Cab-to-cargo access.
● Driver comfort.
● Service network.
● Engine options.
● Order lead-time.
■ Cab-Forward
Advantages
● Driver visibility.
● Maneuverability.
● Seating capacity.
● Engine longevity.
● Maximum body length.
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WHAT FLEET MANAGERS SHOULD
Brought to U.S. market in 1972, synthetic motor oil is produced by most major oil manufacturers. Differences between synthetic and conventional oils, including cost, are examined.
By Sean Lyden
30 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
When Albert J. Am-
atuzio served as a
jet fi ghter squad-
ron commander in
the U.S. Air Force in the 1960s, he
experienced fi rsthand the benefi ts of
synthetic motor oils, which were orig-
inally designed for the aerospace mar-
ket to protect jet engines from extreme
temperatures and hold up signifi cantly
longer than conventional engine lubri-
cants under severe duty cycles.
After leaving the Air Force, Ama-
tuzio pondered how to formulate a syn-
thetic oil that would bring similar ben-
efi ts to the automotive market.
In 1972, after years of research and
development, Amatuzio founded Am-
soil Inc., and brought to market the fi rst
synthetic motor oil to meet American
Petroleum Institute (API) service re-
quirements for automotive engines —
Amsoil 10W-40.
Today, most major motor oil manu-
facturers have followed suit — includ-
ing ExxonMobil, ConocoPhillips, Ash-
land, and others — offering synthetic
lubricants for automotive engines, all
touting ultra-long oil change intervals,
fuel effi ciency gains, and better over-
all engine performance compared to
conventional motor oils.
What exactly is the difference be-
tween synthetic and conventional oils?
What are the facts behind the claims?
Considering that synthetics cost two
to four times more than conventional
oil, is there a strong enough business
case for medium-duty truck fl eets to
switch to synthetics?
Work Truck magazine spoke with in-
dustry experts, including Roger Gault,
technical director, Engine Manufactur-
ers Association (EMA); Phil Sontag,
director of marketing, automotive lu-
bricants at ConocoPhillips Lubricants;
and Louis Phistry, diesel specialist and
instructor at Universal Technical In-
stitute, to get their take on these ques-
tions and more.
WORK TRUCK: WHAT MAKES
SYNTHETIC MOTOR OIL
DIFFERENT FROM
CONVENTIONAL OIL?
ROGER GAULT: What the difference
boils down to is where the hydrocar-
bon molecule of the oil comes from. In
conventional oil, the carbon molecule
comes from petroleum — crude oil —
developed through a refi ning process
that takes the crude oil and turns it into
lubricants. Synthetic oil, on the other
hand, is also derived from crude oil,
but the hydrocarbon molecule is basi-
cally manipulated or revised through a
manufacturing process to have a more
consistent structure for all the hydro-
carbon molecules.
With conventional oil, there are
probably a hundred different variants
of hydrocarbon molecules because not
all hydrocarbons are created the same.
However, with synthetics, you elimi-
nate the variations — making the hy-
drocarbon molecules uniform — and
it’s the uniformity of those molecules
that enable synthetics to reduce fric-
tion and hold up better in extreme
conditions.
WT: DOES SYNTHETIC OIL
IMPROVE FUEL ECONOMY?
GAULT: Marketing claims indicate
how synthetic oil can increase fuel econ-
omy, anywhere from 2 to 10 percent
or more. The idea here is that synthet-
ic oils cause less friction or “drag” be-
tween engine components, compared to
conventional oil, allowing the parts to
move more freely and effi ciently.
Factors to consider when choosing between synthetic and conventional motor oil include: ■ Cost, due to synthetic oil’s overall higher price.■ Whether fl eet runs frequent oil analyses. ■ A truck’s duty cycle (light-haul short trip versus heavy-haul long trips).■ Manufacturer warranties.
AT A GLANCE
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D KNOW ABOUT
www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 31
WT: DOES THAT TRANS-
LATE INTO TANGIBLE FUEL
SAVINGS?
GAULT: I haven’t seen any data that
actually backs that up. Theoretically,
it’s true. In reality, the difference is ex-
tremely small. I would be surprised if
you could measure it, even if you were
a very dedicated fl eet that’s really pay-
ing attention to fuel economy. It’s hard
to measure that benefi t when you have
so many factors that impact fuel econ-
omy, beyond just motor oil.
WT: DOES SYNTHETIC OIL
LENGTHEN OIL DRAIN
INTERVALS?
GAULT: It clearly has the potential,
depending on what the method is to
determine the oil change interval. So-
phisticated fl eets are running oil anal-
ysis programs, looking at oil changes
over time, with associated triggers as to
when they need to change the oil.
In those cases, I’m not sure how much
benefi t you would see with synthetic
versus conventional, because a lot of
times the change interval is driven by
ash that’s building up in the oil — some
of which can be enhanced with syn-
thetic and some of which can’t. While
there are defi nitely benefi ts to synthet-
ics in terms of oil drain interval, I don’t
think it’s the quantum 3,000-mile to
15,000-mile-type difference.
WT: DOES SYNTHETIC OIL
OFFER GENUINE ADVAN-
TAGES IN SEVERE TEMPER-
ATURES?
PHIL SONTAG: Synthetic oil is ide-
al for vehicles operating in extreme
temperatures (both hot and cold) and
those operating for lengthy periods of
time, because it’s better at withstand-
ing viscosity breakdown.
GAULT: In extremely high tempera-
tures, synthetics are better and in ex-
tremely low temperatures, synthetics
are better. This goes back to the dif-
ference in the hydrocarbon molecular
structure of the oil. Conventional oil
has a broad spectrum of hydrocarbon
molecules that vaporize at lower tem-
peratures than you would like. And, at
the cold end of the spectrum, the con-
ventional oil thickens more than you
would like. When you’re pushing to-
ward the high end or low end of tem-
peratures, you’re going to see benefi ts
with synthetics.
WT: DOES SYNTHETIC OIL
CONTRIBUTE TO ENGINE
LONGEVITY?
GAULT: There probably is an im-
proved longevity potential with syn-
thetics, but I’m not sure that anyone
in the engine community is going to
recognize that.
WT: ANY IMPACT ON OEM
WARRANTIES?
GAULT: Not that I’m aware of. That
would be a manufacturer-by-manu-
facturer situation. The fl eet manager
would need to talk with his or her en-
gine manufacturer representative about
warranty effects.
LOUIS PHISTRY: If the manufac-
turer recommends synthetic, then that
is what should be used. If not a warran-
ty factor, then the fl eet manager should
take into consideration the truck’s duty
cycle, or how the truck is used.
WT: IN WHAT WAY DOES
THE TRUCK’S DUTY CYCLE
IMPACT WHICH TYPE OF
OIL A FLEET MANAGER
SHOULD USE?
PHISTRY: If it is a light-haul short
To learn more about synthetic oils, visit these resources:
■ American Petroleum Institute (API): www.api.org
■ FAQs for Synthetic Oils from Mobil Oil: www.mobiloil.com/
usa-english/motoroil/synthetics/synthetic_oils_faqs.aspx
■ Synthetic Oil Technology: www.synthetic-oil-technology.info
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trip, then the fl eet
manager may just
choose conventional
oils because of cost fac-
tors. However, if the fl eet is
heavy-hauling for long dis-
tances or long run times,
then synthetic would be
the best choice.
WT: DOES
SYNTHETIC OIL
IMPACT DIESEL PARTICU-
LATE FILTERS (DPF) OR
SELECTIVE CATALYTIC
REDUCTION (SCR) SYSTEMS?
GAULT: Not that I’m aware of. I’m
not sure there is a dramatic difference
between conventional and synthet-
ic in regard to after-treatment com-
patibility.
PHISTRY: The impact synthetics have
on DPF and SCR is better for the new
emissions devices because the synthet-
ics use a low ash additive to prevent
contamination of SCR and DPF.
WT: DOES SYNTHETIC OIL
AFFECT BIODIESEL USE?
GAULT: That one is tough to answer.
We’re trying to get our arms around
biodiesel fuels and how they inter-
act with engine lubricants in general.
There’s a lot of discussion about how
biodiesel interacts with lubricants —
and we just don’t have a good handle
on that yet. My gut feel is that it’s prob-
ably not materially different between
conventional and synthetic, but that’s
really a gut feeling as opposed to an
educated opinion.
32 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
Maintenance
WT: CONSIDERING THAT
SYNTHETICS CAN COST 2-4
TIMES MORE THAN CON-
VENTIONAL OIL, IS THERE
A STRONG ENOUGH BUSI-
NESS CASE FOR MEDIUM-
DUTY FLEETS TO SWITCH?
GAULT: I think it’s more or less sim-
ple economics. If you’re looking at an
oil cost differential that’s relatively sub-
stantial, how do the economics work
to cause you to change? If convention-
al oil is working well for you, and it’s
going to cost you 1-, 2-, or 5-percent
more annually in maintenance to go
with synthetic, then you’re probably
not going to make the change. If fl eet
managers have a fi rm way of convinc-
ing themselves they will save a per-
centage because of longer oil change
intervals, they might do it. Otherwise,
if it’s a case where they might save a
percentage or it might cost a couple
percentage points, then they proba-
bly won’t do it.
To narrow the cost differential,
some oil manufacturers offer synthet-
ic blends, which combine convention-
al and synthetic oil into a mixture that
offers some of the benefi ts of full-syn-
thetics, at a reduced cost.
THE BOTTOM LINE
If you’re considering a change in oil
type, Gault of the EMA recommends
consulting with your engine manufac-
turer and current or proposed oil sup-
plier to make sure you have a fi rm un-
derstanding of what you’re switching
from, what you are looking at switch-
ing to, and what the benefi ts (and costs)
would be.
“The only thing I can say is gather as
much information as you can to make an
informed decision,” Gault said. WT
PERFORMANCE ADVANTAGES OF SYNTHETICS VS. CONVENTIONAL OILS
According to Phil Sontag, director of marketing, automotive products, at
ConocoPhillips Lubricants, synthetic oil:
■ Improves protection against viscosity breakdown and deposit
formation at high temperatures.
■ Lowers volatility for reduced oil consumption.
■ Increases oil circulation at low temperatures for easier starting
and better protection during cold starts.
■ Reduces wear under all operating conditions, which helps to
protect the equipment and extend its life.
■ Provides better engine protection, which can lead to less down time,
meaning increased productivity for an operator.
SOURCES
■ Roger Gault is the technical
director for the Engine Manu-
facturers Association (EMA), a
trade association representing
worldwide manufacturers of in-
ternal combustion engines used
in applications such as trucks and
buses; farm and construction
equipment; locomotives; marine
vessels; and lawn, garden, and util-
ity equipment.
■ Phil Sontag is the director of
marketing, automotive lubricants
at ConocoPhillips Lubricants, an
integrated energy company with
interests around the world.
■ Louis Phistry is a diesel spe-
cialist and instructor at Universal
Technical Institute, an automotive
and mechanic training school with
11 campuses across the U.S.
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GFC06-62.11
OCTOBER 3-4, 2011Gaylord Texan • Grapevine, TX
Look Inside For Ways to Green Your Fleet and Reduce Costs! >>>
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Register Now at www.GreenFleetConference.com
Green Fleet Conference & Expo is the nation’s largest, most prestigious gathering of fl eet professionals and the respected authority on attaining effi cient alternative fuel and environmentally sustainable fl eets.
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WT0911gfc.indd 2 8/9/11 3:05:23 PM
or Call 800-576-8788 for More Information
MONDAY, OCTOBER 37:30am - 5:00pmREGISTRATION OPENSPONSORED BY
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Building a CNG Infrastructure for Both Public & Private Use• Lessons Learned: Fleet Managers Share Real-World AFV Experiences•
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2:00pm - 2:45pmGENERAL SESSIONLooking Ahead to the Next Generation of AFVs
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3:00pm - 3:45pmCONCURRENT SESSIONS
What Fleets Need to Know Beforehand About Propane • Implementation
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11:00am - 12:00pmGENERAL SESSIONOEMs Reveal Future Product Plans – Part 2
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Designed byFleet BuyersforFleet BuyersLearn About The Latest Technologies to
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Register Now at www.GreenFleetConference.com or Call 800-576-8788 for More Information
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www.worktruckonline.com SEPTEMBER/OCTOBER 2011 WORK TRUCK 37
➠ ➠P R O D U C T H I G H L I G H T S :
MOBILE APPS AND SOFTWARE
➠ PANASONIC SOLUTIONS CO. TOUGHBOOK H2
Panasonic Solutions Company announced the Toughbook H2, a rugged, ergonom-
ic Windows tablet PC. The next-generation tablet includes an enhanced processor,
increased RAM and hard drive capacity, I/O ports, and a high-visibility screen that
utilizes Panasonic’s Transfl ectivePlus technology.
The Toughbook H2 is powered by an Intel Core i5-2557M vPro processor (1.7GHz
with Turbo Boost up to 2.7GHz) for faster speeds and enhanced device management.
The device also comes standard with 4GB RAM, expandable to 8GB, and a 320GB 7200
rpm hard disk drive, with an optional 128GB solid state drive available.
Starting at only 3.5 lbs., the H2 delivers 6.5 hours of battery life and includes fast charg-
ing twin hot-swappable batteries, maximizing up time, according to the company. Panason-
ic has also upgraded the desktop cradle to reduce charge time to three hours.
www.toughbook.com
Have you ever had a job that you were working on, only
to discover you didn’t have the capability to complete the
repair? The diesel coverage information available as part of
Snap-on’s Software Bundle 11.2, plus the coverage from pre-
vious upgrades, helps ensure fl eets have the capability to
make repairs.
Diesel coverage includes:
■ GM Injector Flow Rate Programming.
■ GM Oil Life reset.
■ GM IAF Motor.
■ GM Fuel Filter Life reset.
■ Ford Clear EGR Adaptive Table.
■ Ford Fuel Injection Control Module.
■ Chrysler Diesel 6.7L Injector Quantity
Adjustment Routine.
■ Chrysler Liberty.
The latest upgrade, Software Bundle 11.2, includes new fea-
tures and coverage, plus all of the features and coverage from
the previous upgrades. More than 126,000 new and enhanced
codes, tests, tips, and data are included, as well as access to
more than 17,300 systems for model-years 1993 to 2010.
http://diagnostics.snapon.com
➠ SNAP-ON SOFTWARE BUNDLE 11.2
➠ YOKOHAMA TIRE EXPLORER
Yokohama Tire Corporation’s new iPad app — the Yokohama Tire Explorer —
is now available for free on iTunes.
The app features videos and information on the technology behind Yokohama’s
tires. ADVAN, GEOLANDAR, AVID ENVigor, S.drive, and the orange oil-infused
dB Super E-spec all have sections for users to explore.
Information on tire compounds, tread design and construction, along with a “tir-
eology” section, and fun facts about tires are included
www.yokohamatire.com
The Toughbook H2 deliv-ers 6.5 hours of battery life
and starts at only 3.5 lbs.
More than 126,000 new and enhanced codes, tests, tips, and data were included in Snap-on’s Software bundle 11.2 update.
Yokohama introduced its new iPad app with information on tire compounds and more.
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TravelCenters of America LLC (TA) released version 2.0 of its
TruckSmart mobile application for Android and iPhone smart-
phone platforms. TruckSmart 2.0 gives professional drivers the
power to access their UltraONE Rewards Program account
information, including points balances, shower credits, and re-
cent transactions without stopping at the driver kiosk.
TruckSmart 2.0 also features upgraded search capabili-
ties, and each location’s amenities screen has a place to show
special at-location promotions and events. Navigational en-
hancements also make it easier to fi nd locations and ameni-
ties within the app.
Other enhancements built into the new version include the
ability for users to search for locations by highway, to share
their location coordinates, and to place a call to TA custom-
er service with the press of a button. The new instant shower
feature tells the driver if there’s a wait for a shower and will
alert the driver when the shower is
ready for them. Ready showers will
be held open for 15 minutes.
The app continues to feature the
capabilities from Version 1.0, re-
leased March 1, 2011, including res-
taurant, service, and travel store
specials; location mapping and di-
rections to all TA and Petro loca-
tions; site amenities; one-touch
calling for RoadSquad 24-hour
emergency roadside assistance; as
well as real time shower wait times
and parking space availability (updat-
ed every two hours).
www.tatravelcenters.com/trucksmart
➠ CONTINENTAL TRUCK TIRES DEALER LOCATOR
Whether in their city or over the road, commercial truck operators anywhere in the United
States and Canada can now get instant access to emergency road and tire service from Conti-
nental, using an Apple iPhone or Wi-Fi enabled iPad.
Continental Tire the Americas, LLC, introduced its fi rst mobile truck tire dealer locator appli-
cation. The Continental Truck Tires Dealer Locator can be downloaded for free from the iTunes
App Store and makes it easy for drivers of commercial vehicles to fi nd the nearest authorized
service provider when they need tire or emergency road service.
The Continental Truck Tires Dealer Locator helps fi nd and call the dealers closest to a phone’s
current GPS location, or based on a specifi ed location. National account customers and Conti-
Fleet members can also dial the TrukFix hotline for service, with just a touch on their screen.
www.continental-truck.com
➠
S
n
c
A
s
c
F
38 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
➠ ➠PRODUCT HIGHLIGHTS
➠ TRAVELCENTERS OF AMERICA TRUCKSMART 2.0 MOBILE APP
➠ YARA DEF LOCATOR MOBILE APP
Yara, a diesel exhaust fl uid (DEF) producer, launched
its DEF locator mobile app, which uses GPS tech-
nology to identify the DEF retail outlets closest to
a driver’s location. The Air1 DEF Mobile Locator,
the offi cial application of Air1, is currently available
for free download in the iTunes app store for use
on the iPhone, iTouch, and iPad. As of press time,
Yara also planned to release an Android and Win-
dows 7 compatible version of the app at the begin-
ning of August and September respectively.
America’s diesel-powered vehicles equipped with
selective catalytic reduction (SCR) technology rely
on DEF to meet the EPA’s 2010 heavy-duty engine
and vehicle emissions standards and to make sure
their engines run effi ciently. Consequently, easy ac-
cess to high quality DEF, such as Yara’s Air1 brand,
is essential for drivers to ensure that their vehicles
keep running and that the SCR technology in their
engines remain in pristine condition.
Drivers who download the Air1 DEF Mobile
Locator app can locate the closest retail loca-
tion whenever they need to fi ll up or top off their
tanks with DEF.
The application allows operators to:
■ Find more than 600 retail outlets in the U.S.
selling DEF near or along their route.
■ Search by city, state, or zip code for a DEF
retail outlet.
■ Use GPS to locate a driver, calculate the dis-
tance, and provide directions to the nearest DEF
retail outlet.
■ View the address and map location of various
retail outlets selling DEF.
http://us.air1.info/en/
k
e
L
t
t
s
r
t
rThe Yara DEF locator mobile app helps driv-ers locate DEF retail outlets.
The TruckSmart mo-bile app provides driv-ers access to their UltraONE account.
The Truck Tires Dealer Locator helps drivers fi nd and call local dealers.
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40 WORK TRUCK SEPTEMBER/OCTOBER 2011 www.worktruckonline.com
There is no shortage of ridiculous
fees that governmental entities im-
pose on truck fl eets. Here’s a real-
world example: A fl eet truck was T-boned
in an intersection by a car. The car at fault
was fi lled with illegal drugs and the driv-
er was arrested. The fl eet truck was im-
pounded and held as evidence in the crim-
inal trial for six months. Even though the
damaged fl eet truck couldn’t be physical-
ly brought to the court, the district attor-
ney didn’t want to use photographs as evi-
dence and impounded the vehicle to remain
indefi nitely in storage until the trial’s con-
clusion. To add insult to injury, the fl eet re-
ceived a bill for $3,500 for impound stor-
age! I realize the impound yard is privately
run and charges for its services, but, it was
the court that impounded the vehicle. The
defendant was tried for possession of ille-
gal drugs, not for causing an accident. If
your personal car is burglarized, it’s not
impounded as evidence.
Let’s examine another trend impacting
truck fl eets: malicious compliance for the
sake of generating revenue. Here’s a real-
world example. A leasing company made
an error and registered a truck in California
at a lower GVW of 9,000 lbs. In actuality,
the vehicle has a 13,000 lb. GVW. The po-
lice pulled the driver over saying the truck
was overweight, and the driver was told to
drive to a nearby highway weigh scale. The
truck weighed in at 13,180 lbs. But rather
than cite the vehicle for being 180 lbs. over
the actual GVW, the vehicle was cited at be-
ing 4,180 lbs. overweight, basing it on the
erroneous registration. The net result was
a $2,600 ticket. In incidents of malicious
compliance, it’s not uncommon for multi-
ple tickets to be issued for the same over-
weight violation, with additional tickets
for being overweight by axle, overweight
by registration, overweight by FHUT (fed-
eral highway use tax) permit, and/or over-
weight by trailer permit.
“Due to many overlapping regulations,
and especially the ‘latitude’ of interpreta-
tion afforded to enforcement offi cers, many
violations can be cited in a variety of differ-
ent ways. The bottom line is that one viola-
tion deserves one citation, not two or three
from different angles. This is ridiculous,”
said one fl eet manager.
One emerging trend is that police offi cers
are giving fewer warnings than in the past
and are increasingly citing drivers for minor
infractions, primarily equipment violations.
This isn’t simply based on anecdotal obser-
vations. In many states, traffi c data shows
tickets for excessive speed and stop-signal
violations statewide dropped from 2007 to
2009, while the number of tickets for faulty
equipment violations increased.
In other cases, the offi cers writing the tick-
ets are not fully versed in the complexity of
DOT regs. Here’s an example: “Last week,
one of my semis, pulling a trailer with a drill
rig, was pulled over in a small town in Illi-
nois. We were given a ticket for being over-
weight and the rig impounded until we paid
the $942 fi ne. The cab card clearly shows
that it is a truck tractor (TT) not a truck (TK)
for which we received the ticket. The driver
had to put the fi ne on his credit card to get
his rig back. We are fi ghting it.”
However, governments make it diffi cult
to fi ght tickets. For instance, there are coun-
ties in New York that require you to have
a lawyer present regardless of the type of
fi ne. Invariably, fl eet managers are forced
to grin-and-bear-it as a cost of doing busi-
ness. “We had a brand-new loaded tanker
cited for the rear ICC bumper being a half
-inch over maximum allowable height. In
reality, it was bogus and we complied even
with it empty. However, the decision was
to pay the $120 fi ne rather than travel out
of state and lose a day or possibly more,”
said another fl eet manager.
TICKET FEE ‘INFLATION’Fleet drivers around the country are re-
ceiving a rude awakening over the dramat-
ically higher fi nes for parking and traffi c
tickets. In recent years, the fees for tickets
have skyrocketed. Random examples of
ticket “infl ation” include:
■ Parking in a fi re lane in Pensacola, Fla.,
was increased from $10 to $100.
■ The state of California added a $4 fee
to every traffi c ticket to pay for emergen-
cy air transport services due to a revenue
shortfall in Medi-Cal funding, California’s
public health insurance program.
■ Portland, Ore., increased fi nes for parking
in a handicapped spot from $190 to $450.
In addition to ticket infl ation, there are
new revenue streams for vehicle-related
tickets, which are fi nancially impacting
truck fl eets. A major contributor is ticket-
ing for cell-phone use while driving. In the
state of California, such tickets account for
two-thirds of the total growth in California
Highway Patrol citations.
Another growing expense involves au-
tomated toll booth violations. For light-
duty truck fl eets, approximately 40-plus
percent of all fl eet violations are toll viola-
tions. As more automated toll systems are
introduced nationwide, the volume of vi-
olations promises to increase. Typical rea-
sons for toll violations are expired cred-
it cards, dead transponder batteries, not
transferring the transponder to a replace-
ment vehicle, or failure to report the re-
placement vehicle’s license plate number
to the toll authority.
A new law in California (AB 2567)
opens yet another door for a new parking
ticket revenue stream for municipalities and
counties. The law allows local agencies to
install cameras on street sweepers to cap-
ture in a digital photograph the date and time
of a parking violation during street sweep-
ing hours. Local agencies would mail ci-
tations with photos to the vehicle owners,
similar to the way red-light camera tick-
ets are issued.
From a fl eet’s perspective, the increased
volume of citations will impact a fl eet’s
DOT rating, which under CSA can have
more dramatic repercussions than simply
the increased frequency of tickets and the
higher expense to pay the fi nes.
Let me know what you think. WT
A Double Whammy for Truck Fleets: Ticket ‘Infl ation’ and ‘Malicious Compliance’
END OF FRAME EDITORIAL BY MIKE ANTICH
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A higher level.
That’s what you get with Ford gas engines and transmissions.A higher build level means you’re getting engine and transmission assemblies built to the exacting specifi cations of Ford Motor Company. So you not only get the quality build you expect in an assembly from Ford, but also one that’s built by using parts that keep it specifi c to year, make and model as well as emissions calibrations.
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Plus, unlike some competitors, the warranty is good for fl eet vehicles. That means you get the same advantages and coverage for commercial use, no exceptions.
For technical questions, contact the Powertrain Assistance Center at 1-800-392-7946 or visit FordParts.com.*See dealer for limited-warranty details. Remanufactured diesel engines are covered by a two-year/unlimited-mileage warranty.
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