WORK INTEGRATED LEARNING LOGBOOK – 2014 · PDF fileDEPARTMENT OF OPERATIONS & QUALITY...

DEPARTMENT OF OPERATIONS & QUALITY MANAGEMENT

Learner Logbook

Department of Operations & Quality Management

WORK INTEGRATED LEARNING LOGBOOK – 2014

LEARNER NAME STUDENT NO COMPANY YEAR

NATIONAL DIPLOMA: OPERATIONS MANAGEMENT Company Mentor: ……….……………………… Contact No:…………………….. University Coordinator: …..…………………………..

FOR OFFICAL USE

OVERALL ASSESSEMENT:

0 1 2 3 4 5 FAIL PASS


Learner Logbook

TABLE OF CONTENTS DESCRIPTION PAGES

Logbook Information 3 Introduction 4 Academic Requirements 5 Experiential Learning Composition 6 Core & Elective components 7-8 Guidelines for Work Integrated Learning 9-10 Contract of Learnership between Provider and Student 11-12 Logbook 13 Final Evaluation 14-17


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LOGBOOK INFORMATION (If lost please return to the addressee below) To be completed by the Learner LEARNER DETAILS LEARNER SURNAME:

LEARNER FIRST NAMES:

STUDENT NUMBER:

LEARNER I.D. NUMBER:

HOME ADDRESS:

POSTAL CODE:

TELEPHONE NUMBER: CODE:

PROVIDER DETAILS COMPANY NAME:

COACH/SUPERVISOR:

DESIGNATION:

TELEPHONE NUMBER: CODE:

FAX NUMBER: CODE:

COMPANY POSTAL ADDRESS:

POSTAL CODE:


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Introduction The purpose of experiential learning or training is to ensure that the diplomat can function as an active member of a production/ operations team. This is achieved by providing hands-on experience. Theoretical concepts encountered in the academic arena are, thus, reinforced with applied practice. In other words, experiential learning promotes the application of knowledge, the development of skills and the formation of a professional attitude towards work. The information in the first part of this logbook is provided as a guide to planning, administration and provision of experiential learning for learner technicians in the field of Operations management. The second part provides a uniform format for the recording and evaluation of the learner’s progress. Both the provider and the learner are encouraged to study the full document prior to the commencement of the training period. You are required to complete and submit three (3) technical reports for assessment purposes: 1. A timestudy report on any area of operations (either product or service based). 2. A report on a process of the organization (include a critical review and areas for

improvement). 3. A report on the Quality Management System (QMS) of the organization. Should there be any queries, please do not hesitate to contact the University on the following telephone numbers: Department of Operations & Quality Management Trevor Naidoo Tel :( 031) 3735352 Fax: (031) 3735337 E-mail: [email protected] Ms. Kogie Chellan Tel :( 031) 3735158 E-mail: [email protected]


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ACADEMIC REQUIREMENTS STRUCTURE TO THE PROGRAM The following is a list of subjects that the learner must successfully complete in order to qualify for this qualification. The Work Integrated Learning component has been built into the third year subject “Operations Management Practice 1”. Curriculum 1st Year

• Manufacturing Technology 1 • Organisational Effectiveness 1 • Operations Management 1 • Operations Management Techniques 1 • Workplace Dynamics 1

2nd Year

• Organisational Effectiveness 2 • Operations Management 2 • Operations Management Techniques 2 • End-User Computing (Modules 1 & 2)

3rd Year

• Organisational Effectiveness 3 • Operations Management 3 • Operations Management Techniques 3 • Operations Management Practice 1


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EXPERIENTIAL LEARNING COMPOSITION A Learner is required to serve a minimum of three months with approved providers or training institutions in industry to qualify to be credited for Work Integrated learning. There are various effective models for the structuring of experiential learning periods within the academic program. Based on our experience, we have concluded the most appropriate time for this to occur is in the period May through to July (3 months). It has been found to be very beneficial for a learner to have an advanced theoretical knowledge of “workstudy” and operating processes prior to the commencement of work integrated learning. Learners who have appropriate working experience, knowledge and skills may be assessed in accordance with the Recognition of Prior Learning. Critical Outcomes The Learner must be able to: • Apply Health, Safety and Environmental regulations i.r.o. the OHS Act. • Communicate verbally, in writing and through reports and or diagrams in the

operations environment. • Describe the organization’s manufacturing processes in which the training is

being conducted. • Conduct him / herself in a professional manner with respect to attitude, quality

of work, productivity, responsibility, reliability, motivation, relations with other employees, punctuality, initiative and ethics.

• Apply theoretical knowledge from the academic environment appropriately in practice.

• Develop and apply practical operations management techniques. • Work as a team or independently as required. • Develop and apply basic computer skills to the relevant work environment. • Compile a Portfolio of Learning


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CORE AND ELECTIVE COMPONENTS

Core Specific Outcome Suggested time (days)

Induction / Orientation Orientate and introduce the learner to the industry / company / working environment.

1

Industrial Safety Familiarize the learner with Safety Health & Environment (SHE) regulations, the OHSAct and industry specific codes.

1

Work-study and ergonomics

Document and analyze current work practices. Propose and implement any improvements

10

Facilities (Layouts)

Document and analyze current facilities and material process flows. Propose alternatives or improvements.

10

Value Engineering

Look at current product costing and propose reduction in costs through value initiatives.

4

Logistics/material handling

Identifying current handling systems and implementing, cost effective, efficient systems.

2

Operations Management Techniques

Undertake optimization techniques to improve plant / machine capacity

5

Planning and Control

Compile Bar Charts and programmes using software package (if available).

3

Quality Control

Use TQM tools to improve quality. 5

Financial Control

Receive relevant and hands on experience from financial personnel.

1

Materials Handling Describe and explain materials handling within the organization.

1

Stores Control Operate and improve stores control.

1

Manufacturing Process Identify, describe and explain different manufacturing processes within the organization. To identify, describe and explain the various aspects of a manufacturing process and supporting functions.

2

Project Work Perform project work within the specific working environment. Demonstrate initiative, problem solving skills, responsibility, creativity, fundamental engineering knowledge and communication skills .

5


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Elective Specific Outcomes Days Industrial Relations

Receive relevant and hands on experience from human resources practitioners.

1

Purchasing/ Procurement Select, identify and source materials.

1

Computer Application Develop and maintain basic word processing and spreadsheet skills.

5

Management Training

Receive relevant and hands on experience in such areas.

2


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Requirements to pass this assessment. You are required to complete and submit three (3) technical reports for assessment purposes:

1. A timestudy report on any area of operations (either product or service based).

2. A report on a process of the organization (include a critical review and areas for improvement).

3. A report on the Quality Management System (QMS) of the organization. Please note that the above reports must be sufficiently detailed. A minimum of ten (10) pages per report is expected. You are required to undertake these tasks to show that learning has taken place. Simply copying and pasting company documents will not be accepted. Your timestudy report must include whether the job you have selected to set the study on, has the correct number of people employed. Your process report should include pictures, factory layouts and process charts. The QMS report needs to evaluate existing quality mechanisms & identify areas for improvement. No late submissions of your portfolio will be accepted. The structure (rubric) of your assessments are attached. Good Luck


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Assessment Rubric for Time Study Report Activity Mark A process is selected 1 Process is broken down into elements (+- 10 elements)

2

Timing for 10 cycles is conducted

1

Rating per element is done

2

Basic time is calculated

2

Appropriate allowances is allocated

1

Standard time is calculated

2

Cover Sheet is included

1

Sketch of the workplace is done

1

Use the standard time to determine: Hourly targets Shift Outputs Labour Costs

2

Total 15


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Assessment Rubric for a Process Report Activity Mark A process is selected 1 The various stages in the process are identified

1

Sketch of the process is done

1

Process Symbols are correctly applied

2

Each stage is quantified in terms of Time & Distance

2

A Existing Process Chart is completed

2

A proposed process chart is prepared

3

A summary of the changes are documented.

3

15


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Assessment Rubric for a Quality Management System (QMS) Activity Mark Evidence of identifying A QMS is included

1

A critique of the Quality Policy is done

1

An example of a quality procedure is included

1

An example of a Work Instruction

2

Evidence of TQM tools currently used

2

Proposed TQM tools to improve quality is recommended.

3

Total 10


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GUIDELINES FOR EXPERIENTIAL LEARNING WIL implies a tripartite relationship between the learner, the public domain provider and the University. It is, therefore, imperative that all three parties are involved in the placement of the learner, the structuring of an experiential learning program and the continuous evaluation of such learning. Learner’s Roles and Responsibilities These responsibilities must be completed within the first month of learning: * Discuss a training program with your supervisor/ mentor that will fulfill the

outcomes of experiential learning and that adheres to the guidelines for structuring a learning program.

* Familiarize yourself with the contents of this logbook.

Make sure that all the information on these pages is signed and evaluated by the coach or supervisor.

* A final report on the progress of training, signed by the provider must be

submitted to the University. * If you intend to change employers, you must inform the University prior to the change. * Your supervisor must complete the relevant areas of the form at the end of

your learning.

* Complete the Student Evaluation form. * Learners shall be required to display punctuality, diligence, ability to work without

unnecessary supervision, productivity, quality, effectiveness , competence, reliability, motivation, initiative, responsibility, cross cultural relations, assertiveness without being arrogant, concern for safety, health and environment. Always behave in an acceptable manner which does not bring the University into disrepute.


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For the Industrial coach/supervisor * Read the critical and specific outcomes and the guidelines for structuring

a learning program for experiential training outlined in this document. Please discuss the learning program with the student and the lecturer in charge of experiential learning in the Department of Operations & Quality Management.

* Submit a copy of the training program to the Operations Management Department.

* Throughout the learning period, if you have any problems with the student or

the learning, or any queries, please contact the Head of Department. GUIDELINES for the DEPARTMENTAL EVALUATOR of

EXPERIENTIAL LEARNING * Issue the logbook to the student when he/she has secured a learning position.

Assist the student with any queries. * Ensure that the learner is registered for the subject Operations Management

Practice I (Code OMPR 101).

* Liaise with the experiential learning provider w.r.t. the learning program

that the student will be following and obtain a copy of this program. The training program should be consistent with the outcomes and guidelines stated in this document. This should be done within the first month of learning. Place a copy of the program in the student’s Departmental file.

Evaluation of logbook * When evaluating the logbook, check that the evaluations done by the

industry supervisor are satisfactory. Take note of any comments by the coaches. Sign, date and stamp the back of each of these forms. If any of the evaluations are not satisfactory, then set up an interview with the student and speak to the coach.

* Review the student’s Portfolio of Learning. * Update the Departmental records. * Return the logbook and Portfolio of Learning to the student.


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CONTRACT BETWEEN THE PROVIDER AND THE LEARNER

AGREEMENT OF WORK INTEGRATED LEARNING between

______________________________________

(the “Company”) and

______________________________________

(the “Learner”) Where-as the Company has the pleasure in confirming your temporary assignment to undertake a period of work integrated learning at _____________________________ as part of your requirements to complete (your National Diploma /Operations Management) it is agreed that : 1. Due to the fact that you are a registered learner at the Durban University of Technology, the Company

does not in any way consider you to be an employee of the Company. During the period of learning it is agreed that the Company does not intend employing you nor should you have any expectations of employment with the Company. The Company will merely expose you to the working environment of your chosen field of learning. At the end of the agreed period of learning the Company will provide you with a written assessment outlining your levels of practical exposure and competency in your field of learning.

2. The following conditions pertaining to your traineeship is also specifically recorded :

(a) Duration of the learnership : You will commence your learning training with the company on ______________ and it will cease on

______________.

(b) Attendance : In order to fulfill your practical requirements towards your diploma it is a pre-requisite to attend and complete ________ hours of training per month and this under the mentorship / supervision of an applicable Company official.

(c) Payment details : The Company will not pay any wages during your period of practical learning. The company may however pay you a learning allowance of ________ _ per month of learning in order to

assist you towards the payment of transport fees as well as other incidental costs.

(d) Benefits : In view of the fact that you are not an employee of the Company, you do not qualify for participation in any of the Companies Funds, Schemes and other benefits, such as leave, sick leave, etc. (e) Public Holidays : You will not be required to perform practical in-service training on public holidays. (f) Absence due to illness : The Company will not renumerate you for any non- attendance of practical learning caused by illness.


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(g) Log Book : It is a pre-requisite that logbooks are completed and maintained as prescribed. The Company will not certify you as competent until all the outcomes are achieved successfully. (h) Portfolio of Learning : It is mandatory for you to compile a Portfolio of Learning. 3. Assessment

At monthly intervals of this Work Integrated Learning you will be obliged to prepare a self assessment for verification by your Mentor.

4. Confidentiality (a) Copyright

(i) Any invention, design, quality assurance documentation, standards and specifications arising from your assignment, as well as any information gained by yourself as a result of learnership, including computer programmes, shall be regarded by you as being completely confidential, and you are required not to divulge any of the above to any person outside the organization without the express written permission of the Managing Director.

(ii) All material, both intellectual and physical, is the property of ______________________ Any ideas or inventions made by the trainee will remain the property of _____________ No material of any sort may leave the premises without the Managing Director’s authorization.

(b) Information Technology Diligence (i) It is a condition of in-service training that no trainee be allowed or permitted to remove or

transfer, without the express written permission of the Managing Director, via memory stick, flashdisk, cellular phone or floppy disk or any other means of data transfer, any corporate information.

(ii) In addition, no disks from outside the Company shall be permitted on the Company premises

or installed in a computer. Any person found to be doing so shall have their learnership / training terminated immediately.

5. Termination of Assignment

(a) The in-service training will cease upon completion of the initial agreed period and may only be extended by written consent of both parties.

(b) Notwithstanding the above either party may terminate the practical learnership as a result of

misconduct, incapacity or non-performance to the requirements stated in the logbook, or prescribed practical standards subscribed to by __________________________________. The notice period shall be 1 week.

Signed on this ___________ day of _____________________ 20___ at ____________________________. ________________________ _________________________ Company Trainee (who warrants that he / she is (who warrants that he / she knows and duly authorized here-to) understands the contents of this in-service traineeship) Witnesses : 1. ___________________ 1. ___________________ 2. ___________________ 2. ___________________


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LOGBOOK (To be completed by the Learner and by the Coach) THIS PAGE SHOULD NOT BE REMOVED FROM THE LOGBOOK UNDER ANY CIRCUMSTANCES STUDENT NAME : STUDENT NUMBER : Assessment Scale 0 - Cannot perform the skill/task/assignment even with considerable assistance 1 – Can perform the skill/task/assignment BUT needs considerable assistance 2 – Can perform the skill/task/assignment BUT needs some assistance 3 – Can perform the skill/task/assignment WITH very little assistance 4 – Can perform the skill/task/assignment COMPETENTLY with no assistance 5 – Performance EXCEEDS competency requirements Record and Assessment of Activities

DATES (From – To)

DESCRIPTION OF SKILLS (List each skill) (see e.g. below)

TIME (days)

ASSESS SCALE (by coach)

NAME and SIGNATURE (of coach)

COMMENTS

Work-study and ergonomics:

Document and analyze current work practices.

1 3

Propose and implement any improvements

4 4


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DATES (From – To)


TIME (days)



COMMENTS


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DATES (From – To)


TIME (days)



COMMENTS


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FINAL EVALUATION

(To be completed by the Coach / Supervisor) STUDENT NAME : STUDENT NUMBER : Assessment Scale 0 – Cannot perform the skill/task at all 1 – Needs considerable Improvement 2 – Needs Some Improvement 3 – Needs Very Little Improvement 4 – Competent 5 – Performance Exceeds Competency Requirements Assessment of Critical Outcomes Student Self-assess Coach Assess COMMENTS Occupational Safety Awareness Regulations: Application Communication: Listening/Comprehension Verbal/Interaction with others Written Communication Formal Reports Professional Conduct: General Attitude Quality of Work Judgment Productivity Effectiveness Responsibility (can be given) Reliability (gets things done) Motivation Initiative Assertiveness Awareness Relations with co-workers Punctuality Time Management Ability to Work in a Team Ability to Work Independently Adaption to Work Environment


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Student Self-Assess Coach Assess COMMENTS Working pace Professional Growth Supervisory and Management Skill Dress Attendance Application of Problem Solving Techniques Theoretical Knowledge:

Mathematical Techniques

Basic Science Principles Basic Technology Principles Specific INDUSTRIAL Disciplines Practical Skills: Overall Competency Rating based

on individual skills assessments

COACH NAME POSITION HELD COMPANY SIGNATURE TELEPHONE DATE STAMP Official Company Stamp TECH EVALUATOR SIGNATURE DATE COMMENTS:

WORK INTEGRATED LEARNING LOGBOOK – 2014 · PDF fileDEPARTMENT OF OPERATIONS & QUALITY...

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