Work and Self Work and Self DevelopmentDevelopment

Chapters 7, 8 and 9Chapters 7, 8 and 9

Work and Self DevelopmentWork and Self Development

MotivationMotivation

What is motivation?What is motivation?

What motivates you?What motivates you?

Work and Self DevelopmentWork and Self Development

MotivationMotivation

Are all motivators “good?”Are all motivators “good?”

Work and Self DevelopmentWork and Self Development MotivationMotivation

Positive Motivation:Positive Motivation: Doing something because it moves us toward Doing something because it moves us toward

something we want (positive reinforcement)something we want (positive reinforcement) Increase self-esteem, feelings of optimismIncrease self-esteem, feelings of optimism

Negative Motivation:Negative Motivation: Doing something to avoid something bad Doing something to avoid something bad

(negative reinforcement)(negative reinforcement) Not as enjoyable or as long lastingNot as enjoyable or as long lasting

Work and Self DevelopmentWork and Self Development MotivationMotivation

Implications of positive motivation for:Implications of positive motivation for: SupervisorsSupervisors Peer influencePeer influence Self managementSelf management

Discretionary effort…Discretionary effort…

Work and Self DevelopmentWork and Self Development MotivationMotivation

What can you do, if anything, to change a What can you do, if anything, to change a negative motivator to a positive?negative motivator to a positive?

Work and Self DevelopmentWork and Self Development MotivationMotivation

External motivators – extrinsic motivationExternal motivators – extrinsic motivation

Internal motivators – intrinsic motivationInternal motivators – intrinsic motivation

Work and Self DevelopmentWork and Self Development MotivationMotivation

External motivators – extrinsic motivationExternal motivators – extrinsic motivation

Internal motivators – intrinsic motivationInternal motivators – intrinsic motivation

Work and Self DevelopmentWork and Self Development Needs, Wants and MotivationNeeds, Wants and Motivation

Need – required for survivalNeed – required for survival

Want – desired but not requiredWant – desired but not required

Work and Self DevelopmentWork and Self Development Self-actualizingSelf-actualizing

EsteemEsteem

SocialSocial

SecuritySecurity

PhysicalPhysical

Needs or Wants?

Work and Self DevelopmentWork and Self Development Needs are required, therefore, they can be Needs are required, therefore, they can be

motivatorsmotivators

How you meet these needs is the important How you meet these needs is the important question…question…

Work and Self DevelopmentWork and Self Development Guy Kawasaki, Venture Capitalist/Garage Guy Kawasaki, Venture Capitalist/Garage

Technologies, Author and Former Apple Employee:Technologies, Author and Former Apple Employee:

““Art of the Start”Art of the Start”

Make Meaning – find something meaningful to youMake Meaning – find something meaningful to you Make Mantra – Define what you doMake Mantra – Define what you do Get Going – get something started, do somethingGet Going – get something started, do something

Work and Self DevelopmentWork and Self Development Guy Kawasaki, “Art of the Start”Guy Kawasaki, “Art of the Start”

Mantra defines briefly and specifically what Mantra defines briefly and specifically what you do and keeps you focused:you do and keeps you focused:

Nike = Authentic Athletic PerformanceNike = Authentic Athletic Performance Red Cross = Stop sufferingRed Cross = Stop suffering Starbucks = Rewarding everyday momentsStarbucks = Rewarding everyday moments Vince Lombardi =Winning is everythingVince Lombardi =Winning is everything Coca-cola = Refresh the worldCoca-cola = Refresh the world

Work and Self DevelopmentWork and Self Development

What’s your Kawasaki-type mantra?What’s your Kawasaki-type mantra?

Work and Self DevelopmentWork and Self Development Time ManagementTime Management

Committed Time – goal basedCommitted Time – goal based

Maintenance Time – selfMaintenance Time – self

Discretionary Time - openDiscretionary Time - open

Work and Self DevelopmentWork and Self Development Time ManagementTime Management

Begin to think about what you do in terms Begin to think about what you do in terms of urgency and importance…realistically.of urgency and importance…realistically.

Take 5 minutes to plan your day says Dr. Take 5 minutes to plan your day says Dr. Baer – the most published author in the Baer – the most published author in the Journal of Applied Behavioral Science.Journal of Applied Behavioral Science.

Work and Self DevelopmentWork and Self Development Time ManagementTime Management

Why do you procrastinate….Why do you procrastinate….

Choose the thing you wish to do least…Choose the thing you wish to do least…

Work and Self DevelopmentWork and Self Development MoneyMoney

What does money mean to you?What does money mean to you?

Who or what has the biggest influence on Who or what has the biggest influence on how you feel about money?how you feel about money?

Work and Self DevelopmentWork and Self Development MoneyMoney

Money, self-esteem, money management, Money, self-esteem, money management, and motivation…and motivation…

Work and Self DevelopmentWork and Self Development CommunicationCommunication

Interpersonal vs. intrapersonal Interpersonal vs. intrapersonal

Do you speak to yourself differently than Do you speak to yourself differently than you speak to others?you speak to others?

Work and Self DevelopmentWork and Self Development CommunicationCommunication

Sender Sender Receiver Receiver

Barriers to effective communication:Barriers to effective communication:

Physical, emotional, language/culturePhysical, emotional, language/culture

Others: social status, style, etc.Others: social status, style, etc.

Work and Self DevelopmentWork and Self Development CommunicationCommunication

Nonverbal signals often “communicate” Nonverbal signals often “communicate” more than verbal (oral) messagesmore than verbal (oral) messages

Voice, personal distance, body languageVoice, personal distance, body language

Work and Self DevelopmentWork and Self Development CommunicationCommunication

Develop speaking historyDevelop speaking history Practice effective speakingPractice effective speaking Build vocabularyBuild vocabulary Use direct speechUse direct speech Practice being open to feedbackPractice being open to feedback Be respectful (but not overly ingratiating)Be respectful (but not overly ingratiating)

Work and Self DevelopmentWork and Self Development CommunicationCommunication

Active ListeningActive Listening Use encouraging phrases words, nods, facial Use encouraging phrases words, nods, facial

expressions, etc.expressions, etc. Be attentive by changing your posture, facing the Be attentive by changing your posture, facing the

speaker and remaining alertspeaker and remaining alert Respond with questions and paraphrasing Respond with questions and paraphrasing

Work and Self DevelopmentWork and Self Development RelationshipsRelationships

Communication is at the heart of every Communication is at the heart of every relationship, work and personalrelationship, work and personal

We need groups, but it may be difficult for some We need groups, but it may be difficult for some people to find groups to which they feel a people to find groups to which they feel a connectionconnection

Work and Self DevelopmentWork and Self Development RelationshipsRelationships

Group norms become established through common Group norms become established through common beliefs, attitudes, and behaviorsbeliefs, attitudes, and behaviors

Conformity takes place, in some ways, if we wish Conformity takes place, in some ways, if we wish to belongto belong

Work and Self DevelopmentWork and Self Development RelationshipsRelationships

Going to far in terms of conformity:Going to far in terms of conformity:

GroupthinkGroupthink

Use group communication strategies to overcome Use group communication strategies to overcome unhealthy conformity:unhealthy conformity:

Devil’s advocacy, nominal technique, brainstorming, Devil’s advocacy, nominal technique, brainstorming, and delphi techniqueand delphi technique

Work and Self DevelopmentWork and Self Development DiversityDiversity

Strength for a group or an obstacle?Strength for a group or an obstacle?

Stereotypes and prejudiceStereotypes and prejudice

Work and Self DevelopmentWork and Self DevelopmentKnown to self Not known to self

Known to Others

Not known to Others

Open

UnknownHidden

Blind

Johari’s Window - Identifying healthy self-disclosure – in terms of self-awareness and sharing with others

Work and Self DevelopmentWork and Self DevelopmentKnown to self Not known to self

Known to Others

Not known to Others

Open

UnknownHidden

Blind

Johari’s Window - Identifying healthy self-disclosure – in terms of self-awareness and sharing with others

Work and Self DevelopmentWork and Self Development Giving and Seeking Feedback, Giving and Seeking Feedback,

Relationships, and Conflict ManagementRelationships, and Conflict Management

Acknowledge and Seek to Understand:Acknowledge and Seek to Understand: NeedsNeeds ValuesValues EmotionsEmotions Power Power Of self and others…Of self and others…

Work and Self DevelopmentWork and Self Development Many ways to resolve conflict:Many ways to resolve conflict:

Avoid (ignore)Avoid (ignore) Compromise (both give up something)Compromise (both give up something) Accommodate (give in)Accommodate (give in) Compete (use authority)Compete (use authority) Collaborate (both win)Collaborate (both win)

When is each best?When is each best?

Work and Self DevelopmentWork and Self Development Conflict ResolutionConflict Resolution

Refocus on issues, facts, remember handling Refocus on issues, facts, remember handling destructive criticism techniquesdestructive criticism techniques

Listen activelyListen actively State your needsState your needs Generate OptionsGenerate Options Commit to a solutionCommit to a solution

Work and Self DevelopmentWork and Self Development Conflict ResolutionConflict Resolution

Try to understand the other person’s position, Try to understand the other person’s position, needs, and goalsneeds, and goals

Listen and show understandingListen and show understanding Offer conflict resolutionOffer conflict resolution

You can’t resolve a conflict collaboratively if You can’t resolve a conflict collaboratively if both parties aren’t willing to do so…both parties aren’t willing to do so…