Wonderful italians

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WONDERFUL ITALIANS A 24H SOCIAL CASE STUDY

Transcript of Wonderful italians

Page 1: Wonderful italians

WONDERFUL ITALIANSA 24H SOCIAL CASE STUDY

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STRATEGY CREATION 0

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STRATEGY // THE GUIDELINES

Goals

Short term

Show our contents to the largest possible number of people

Focus on likes and views

Long term

Raise the audience engagement about Italian culture and lifestyle

Focus on followers, comments and loyalty

Target audience

Anybody who might be interested in knowing something more about Italy

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OUR STRATEGY // HOW?

CHANNELS Videos

Boomerangs

Quiz

Listicles

Hashtags

ORIGINAL CONTENTS

CITIES

FOODSTEREOTYPES

3 TASK FORCES

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FACEBOOK/wonderfulitalians 1

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FACEBOOK // MAIN CHALLENGES

What to post and how to start

Understanding of data: website clicks, reached etc.

Data evaluation for a short period of time

- Average statistics

- Cross-platform traffic (from where, how many)

Identifying influencers

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FACEBOOK // PANORAMIC OF THE PROFILEFEATURES

Various content

- quizz, map, video, GIF, pictures

Food, cities, culture stereotypes

Main focus groups

- Foreigners in Italy

- People interested in Italian culture

Available for everyone

- English

Informal style

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FACEBOOK // SEEDING THE CONTENT

Student groups

- Nantes

- Erasmus students: Rome, Milan, Florence, Venice, Turin, Bologna

Tourists

Italians living abroad

Foreigners living in Italy

- Italy explained to foreigners

- Italian foreign language

- It´s an Italy thing, you wouldn´t understand

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FACEBOOK // TEST & CONTROL

WHAT WORKED WHAT DIDN’T WORK

Seeding the content to friends

Self-produced video

Sponsoring Instagram

Quizz

Contest

Reach several groups

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FACEBOOK// ANALYTICS

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FACEBOOK// ANALYTICS

https://www.youtube.com/watch?v=5hp1MzLLmjw

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FACEBOOK// ANALYTICS

Call for action & funny content

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FACEBOOK // KEY LEARNINGS

Posting at lunch time higher reach

Video the most powerful content

Starting seeding from the beginning

Publishing more Instagram content

Due to lack of time:

- no intrígue

- no AB Testing just assumptions used

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PINTEREST@WonderfulItalians 2

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PINTEREST// PANORAMIC OF THE PROFILE

FEATURES

Multiple topics

Italy @360°

InterConnected

Insights on lifestyle

La Grande Bellezza

CRITICAL SUCESS FACTORS

Critical Mass

Attracting pictures

Third party contents

Informative descriptions

Humorism

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PINTEREST// ACTIONS TO DEVELOP THE PROFILE

Comment on popular pinsIn order to gain more followers using external sources.

Mention other influencersSo they can take the role of seeders.

Connect to other social networksSo that the intimate nature of Pinterest can be counterbalanced by the more public attitude of other platforms.

Join and contribute to other boardsIn order to have contents related to the one published by us.

Share contents frequentlyTo generate engangement, interest and curiosity.

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PINTEREST// CONSIDERATIONS

Forget to link to Facebook and twitter

We should have make sure our users could automaticaly follow us on

Facebook and twitter through the

“Account Settings” of Pinterest.

Neglecting Pinterest collaborative functions

We could have given more responsibilities to other team

member in order to share other contents.

Involve famous endorsers

To describe our content in a more attractive way.

MIS

TA

KE

S

Good descriptive platformThe board system is useful to describe

different aspects of a topic.

Less mass public oriented

Usually the platform is used by users to share contents with an

intimate public.

Lack of entertainmentLooking at Pinterest is less

involving than joining contents on other social medias.

CO

NC

LU

SIO

NS

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INSTAGRAM@WonderfulItalians 3

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INSTAGRAM // PANORAMIC OF THE PROFILE

FEATURES

A single topic

Boomerang

User Interaction

Storytelling

#Gestures24 #SpeakItalian

KEY SUCCESS FACTOR

Funny captures

Buzz creation through twitter

Use of popular hashtag

Contact with key influencers

Call for action

17 POSTS | 87 FOLLOWERS | 24 HOURS

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INSTAGRAM // OVERVIEW

FIRST

BOOMERANG

FIRST FILTER

HELLO WORLD!

GOING VIRAL?

TOP STORY

#GOT

VIP LIKES US

CALL FOR ACTION

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INSTAGRAM // ANALYTICS

*Iconosquare PRO

445 likes

17 posts23 comments

87 followersDURINGTHE LAST 24 HOURS

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INSTAGRAM // ANALYTICS

*SimplyMeasured

Instagram Engagements1.9x compared to brand average

50

May 24, 2016

WHAT ARE YOU SAYING? - Andrea doesn't agree with Stefano on Hodor being the best GOT character. #8 #Gestures24 #italiansdoitbetter #speakitalian #boomerang #funny #fun #thinking24 #school #project #italy #italians #boy #gi…

Instagram Engagements1.5x compared to brand average

40

May 24, 2016

Hello Igers! We are @b_pezze and @andrefranz_. For the next 24 hours we are taking over Wonderful Italians account to introduce you to the amazing world of Italian gestures. Don't miss it #italy #italians #bodylanguage #it…

Instagram Engagements1.3x compared to brand average

34

May 24, 2016

GNAMMI - This is how Italians express they are enjoying what they are eating. #1 #Gestures24 #italiansdoitbetter #thinking24 #likeforlike #iger #like4like #italia #girl #boomerang #hungry #mars #funny #fun #afternoon #amaz…

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INSTAGRAM // ANALYTICS

*Iconosquare

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INSTAGRAM // ANALYTICS

*Iconosquare

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INSTAGRAM // KEY LEARNINGS

People get passionate about storytelling and characters

Using multi-lingual hashtags to improve the user base

Creating story related to trendy topics helps (#GoT)

Not only fancy picture, Boomerang is a powerful tool on Instagram

When your user base is active, a call for action is a success

2 kind of hashtag:

§ popular to attract users on the page,

§ peculiar to retain people on the page

With #Gesture24 we collected all the videos of the project

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TWITTER@WonderfulIt 4

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TWITTER // PANORAMIC OF THE PROFILE

FEATURES

140 characters

Aggregation role

Used for project seeding

Possibility to share the project

Showcase for Pinterest, Facebook and Instagram

#Thinking24

KEY SUCCESS FACTOR

Possibility to contact influencers

Contacts with Radio and TV programs

Hastaghs

Images increases the interactions

17 TWEETS | 13 FOLLOWERS | 24 HOURS

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TWITTER// OVERVIEWINTRODUCING

THE TEAMS

ADV THE

INSTAGRAM CHANNEL

ADV THE

PINTEREST CHANNEL

ADV THE

FACEBOOK CHANNEL

SEEDING

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TWITTER // ANALYTICS

*Iconosquare PRO

2,209 tweets impressions

17 tweets46 link clicks

13 followersDURINGTHE LAST 24 HOURS

9 retweets39 likes

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TWITTER // #ITALY INFLUENCERS

*Klout

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TWITTER // ANALYTICS

*Tweetchup

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TWITTER // ANALYTICS

*Twitter Analytics

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CONCLUSIONS

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THANKS!Any questions?

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ALESSIO FALCONE

ALINA BIKMULLINA

ANTONIA VASILEVA

ANDREA FRANZETTI

BEATRICE PEZZE’

FRUZSINA BASKI

KRISTINA KALDE

MATTEO BARBONETTI

STEFANO MARTINAZZI