Women in Healthcare: Burn Brightly Without Burning Out

69
How to Be on Fire Without Burning Out By Kristin Gershfield, MD; and Sofia Khan, MD An Affirmation for Women in Healthcare

Transcript of Women in Healthcare: Burn Brightly Without Burning Out

Page 1: Women in Healthcare: Burn Brightly Without Burning Out

How to Be on Fire Without Burning Out

By Kristin Gershfield, MD; and Sofia Khan, MD

An Affirmation for Women in Healthcare

Page 2: Women in Healthcare: Burn Brightly Without Burning Out

In medicine today, women are (almost) everywhere.

Page 3: Women in Healthcare: Burn Brightly Without Burning Out

We make up

Over 30% of physicians Over 75% of PAs Over 90% of NPs

88% of the healthcare workforce

Page 4: Women in Healthcare: Burn Brightly Without Burning Out

But there’s one place we’re underrepresented.

The boardroom.

Page 5: Women in Healthcare: Burn Brightly Without Burning Out

94% of working moms make healthcare decisions for others.

They’re the CMOs of their families.

Page 6: Women in Healthcare: Burn Brightly Without Burning Out

However.

Only 4% of healthcare CEOs are women.

Page 7: Women in Healthcare: Burn Brightly Without Burning Out

In fact, women hold only 20% of healthcare leadership positions.

Why?

Page 8: Women in Healthcare: Burn Brightly Without Burning Out

Well, the reasons are pretty complex. But one thing we know: Women want to lead.

Page 9: Women in Healthcare: Burn Brightly Without Burning Out

Medscape surveyed over 3,000 female physicians about this.

88% said workplace leadership was important for women.

Page 10: Women in Healthcare: Burn Brightly Without Burning Out

Medscape also asked,

“What would be the biggest challenge of taking on a leadership role?”

Page 11: Women in Healthcare: Burn Brightly Without Burning Out

The top two answers

Not having enough time to get things

done.

Work getting in the way of my personal

life.

Page 12: Women in Healthcare: Burn Brightly Without Burning Out

These women wanted to burn brightly.

But they worried about burning out.

Page 13: Women in Healthcare: Burn Brightly Without Burning Out

Maybe because their lives looked like this …

Page 14: Women in Healthcare: Burn Brightly Without Burning Out
Page 15: Women in Healthcare: Burn Brightly Without Burning Out

“Mom’s at work. Dad’s at work. But when the kids get sick or need to come home from school, guess

who they call?”

Kristin Gershfield, MD Hospitalist Medical Director, CEP America

Page 16: Women in Healthcare: Burn Brightly Without Burning Out

So before we go much further, introductions.

Page 17: Women in Healthcare: Burn Brightly Without Burning Out

Hi, I’m Kristin, and I’m a hospitalist medical director in California.

Page 18: Women in Healthcare: Burn Brightly Without Burning Out

Hi, Sofia here.

I’m ED Medical Director and Chief

of Staff at my hospital in Georgia.

Page 19: Women in Healthcare: Burn Brightly Without Burning Out

When it comes to being on fire, we don’t have all the answers.

But we can both say that:

We passionately love what we do.

Page 20: Women in Healthcare: Burn Brightly Without Burning Out

So if you’re thinking about leadership …

Or if you’re already in the

trenches …

Here are our tips on maintaining passion, energy,

and balance.

Page 21: Women in Healthcare: Burn Brightly Without Burning Out

The following is adapted from our presentation at

CEP America Women in Medicine Forum

(Curious? Read more about it here.)

Page 22: Women in Healthcare: Burn Brightly Without Burning Out

1. Accept that You can’t do it all.

Page 23: Women in Healthcare: Burn Brightly Without Burning Out

“It’s quite alright if someone else does the grocery

shopping or cooks a meal if it means you spend quality

time with your children.”

Sofia Khan, MD System Medical Director, CEP America

Page 24: Women in Healthcare: Burn Brightly Without Burning Out

Smart Outsourcing If you’ve never hired help, consider it. What are some tasks

you don’t enjoy? Who or what could do them for you?

Page 25: Women in Healthcare: Burn Brightly Without Burning Out

Smart Outsourcing Make outsourcing a financial priority, even if it means living below your means. Consider putting a shift’s worth of pay

toward it each month. Or give up a regular expense.

Page 26: Women in Healthcare: Burn Brightly Without Burning Out

Smart Outsourcing

One of the hardest things about burning brightly is having so many things going on at once.

Find someone to help you manage everyday tasks. It could

be a house manager or a virtual assistant.

It could also mean working more closely with your practice administrator or onsite assistant.

Page 27: Women in Healthcare: Burn Brightly Without Burning Out

Smart Outsourcing Even occasional help can make a difference. Consider using a

cleaning company or errand service. Or shop online.

Page 28: Women in Healthcare: Burn Brightly Without Burning Out

Smart Outsourcing Finally, don’t be afraid to ask friends and family for help. Even younger kids can help with simple chores like picking up toys,

making beds, and pet care.

Page 29: Women in Healthcare: Burn Brightly Without Burning Out

2. Keep your balance

Page 30: Women in Healthcare: Burn Brightly Without Burning Out

Balance matters

Have you ever experienced a breakup that was extra painful because you had neglected other areas of your life?

It’s like that with work and leadership, too.

When you’re overinvested in your career, you neglect other

things that are important to you. Work problems seem bigger than they really are.

Page 31: Women in Healthcare: Burn Brightly Without Burning Out

Balance Matters

When Kristin was a teenager, she read a book called Feel the Fear and Do It Anyway.

Here’s an exercise from that book that she still uses …

Page 32: Women in Healthcare: Burn Brightly Without Burning Out

Life Grid Make a grid with nine squares. In each one, write down an

important area of your life. Here’s an example:

Page 33: Women in Healthcare: Burn Brightly Without Burning Out

Life Grid

Take a look at your grid. Where does most of your energy go?

Are there areas of your life you’re neglecting?

To live a balanced and healthy life, you have to invest in

all of these equally.

Page 34: Women in Healthcare: Burn Brightly Without Burning Out

Rest and Recharge Oh! Did you notice this square?

It’s totally OK to put this on your grid. (More about that later.)

Page 35: Women in Healthcare: Burn Brightly Without Burning Out

“Every once in a while, I sit in my car and just check in with myself. I ask, ‘Why am I doing what I’m doing?’ If you keep that ‘why’ in the back of

your mind, that’s when the passion and the energy comes out and work

becomes fun.”

Sofia Khan, MD System Medical Director, CEP America

Page 36: Women in Healthcare: Burn Brightly Without Burning Out

3. Focus on priorities

Page 37: Women in Healthcare: Burn Brightly Without Burning Out

What’s Important?

Because you can’t do it all, you have to figure out what’s really important.

Your Life Grid can be a great guide.

Or maybe you just know in your gut.

Page 38: Women in Healthcare: Burn Brightly Without Burning Out

What’s Important?

When you’re prioritizing, Stephen Covey recommends asking yourself two questions: •  Is it important? •  Is it urgent?

Page 39: Women in Healthcare: Burn Brightly Without Burning Out

What’s Important?

When you try this approach, you might find yourself super-focused on URGENT tasks. That’s fine for tasks that are both URGENT and IMPORTANT.

These are things you really can’t let go.

Urgent Not Urgent

Important Medical Director Academy presentation File taxes Daughter breaks arm

Not Important

Page 40: Women in Healthcare: Burn Brightly Without Burning Out

What’s Important? What takes discipline is letting go of tasks that are URGENT but aren’t important to you. Try

delegating these. Or just say no. (More on that in a minute.)

Urgent Not Urgent

Important

Not Important Phone call with marketing PTA needs event volunteers Colleague asks for a last-minute favor

Page 41: Women in Healthcare: Burn Brightly Without Burning Out

What’s Important? Letting go of unimportant tasks will allow you to

focus on more of what’s important, even if it’s not urgent. This will reduce your stress level — and may

even reduce your time spent on urgent tasks.

Urgent Not Urgent

Important Planning Entertaining Working out Date night Reading Volunteering

Not Important

Page 42: Women in Healthcare: Burn Brightly Without Burning Out

Schedule Your Priorities

At the start of each week, list your goals for the next seven days. Then schedule the important tasks that will

help you fulfill them. !

Wednesday !Relationships - Lunch with mom, 1 p.m.!

Wellness – Yoga, 6 p.m.!!

Guard this time as carefully as you do your work time.!

Page 43: Women in Healthcare: Burn Brightly Without Burning Out

4. Learn the art of saying no.

Page 44: Women in Healthcare: Burn Brightly Without Burning Out

Because we can’t do it all, we have to say no to many people. Sometimes it’s hard.

Page 45: Women in Healthcare: Burn Brightly Without Burning Out

When we’re passionate about doing great work, we feel like we need to be part of everything.

But you can say no and still be on fire.

Remember, if the flame’s too hot, you get burned.

(Trust us on that one.)

Page 46: Women in Healthcare: Burn Brightly Without Burning Out

One of the hardest times to say “no” is when we’re asked to lead.

Because didn’t we just get done talking about how we

need women leaders in healthcare so badly?

We do. But it doesn’t necessarily mean you need to lead this thing right now.

Page 47: Women in Healthcare: Burn Brightly Without Burning Out

The toughest part of saying no is realizing when you need to do it.

Learn to listen to your gut.

Page 48: Women in Healthcare: Burn Brightly Without Burning Out

Ask yourself …

Are you excited by the request?

If you like the idea of making change and motivating others around this goal, that’s a sign you should say yes.

But if you’re not excited …

Page 49: Women in Healthcare: Burn Brightly Without Burning Out

Ask, why not? Write down your thoughts. Sometimes putting them on

paper puts them in perspective.

For example, let’s say you like the idea, but feel like the timing is wrong. What’s in the way?

EHR implementation!

Teaching load!Remodeling the house!

Son starting kindergarten!

Page 50: Women in Healthcare: Burn Brightly Without Burning Out

Think About It. Is there a way to say yes without sacrificing?

For example, maybe your partner can be more active in

the remodel, allowing you to step back and focus on work.

Or maybe the big request can wait a few months until the EHR is implemented and your son is settled in to

kindergarten.

Page 51: Women in Healthcare: Burn Brightly Without Burning Out

And if I’m still not excited?

Well, then maybe the answer is no.

How do you say no?

Honestly and directly.

Page 52: Women in Healthcare: Burn Brightly Without Burning Out

Planning for No If you’re having a hard time saying no, try writing out a

script beforehand.

This sounds really exciting. I want to do this. But to be honest, given what’s on my

plate right now, I know I can’t give it 100%. And it deserves 100 %. !

Page 53: Women in Healthcare: Burn Brightly Without Burning Out

Saying No Can Be Positive Especially if you do it the right way.

When you value your time and energy, you teach others

to value it, too.

No supervisor worth his or her salt is going to look down on you for good self-management.

If fact, they may value you more after the conversation.!

Page 54: Women in Healthcare: Burn Brightly Without Burning Out

5. Let go of guilt.

Page 55: Women in Healthcare: Burn Brightly Without Burning Out

If the thought of “not doing it all” makes you feel guilty, we can

totally relate.

We do it at work.

Page 56: Women in Healthcare: Burn Brightly Without Burning Out

“When my kids were smaller, I worked part-time. And actually, I think that was harder in some

ways than working full-time. You feel like you have to do everything the stay-at-home moms do — and

do it just as well.”

Kristin Gershfield, MD Hospitalist Medical Director, CEP America

Page 57: Women in Healthcare: Burn Brightly Without Burning Out

We do it at home.

Page 58: Women in Healthcare: Burn Brightly Without Burning Out

“I have two little girls, and I really want them to know that going to

work for mom is the same as going to work for dad. My husband never feels guilty when he goes to work. It

took me 6 years to say, ‘I’m not going to be guilty anymore.’”

Sofia Khan, MD System Medical Director, CEP America

Page 59: Women in Healthcare: Burn Brightly Without Burning Out

We feel guilty about “me time”

Because, isn’t it selfish to shop or get our nails done or watch Real Housewives of Atlanta when we could be

spending time with our loved ones?

Well, no. Everyone needs downtime to recharge.

When you feel good, you have more positive energy to give to others.

Page 60: Women in Healthcare: Burn Brightly Without Burning Out

Newsflash: No One’s Perfect

Absolutely no one can do it all.

And everyone makes mistakes or lets priorities slip.

Letting go of guilt and accepting your imperfections can be an important step in your personal growth.

Page 61: Women in Healthcare: Burn Brightly Without Burning Out

“Medicine is full of perfectionists. We feel guilty when we’re not

perfect. But accepting imperfection in ourselves and others actually helps us stay

happy and productive.”

Kristin Gershfield, MD Hospitalist Medical Director, CEP America

Page 62: Women in Healthcare: Burn Brightly Without Burning Out

Accepting your imperfections can also be a good role model for others.

Page 63: Women in Healthcare: Burn Brightly Without Burning Out

“My girls pretend play at going to work. One will pick up a grocery bag and put it on her shoulder and say,

‘I’ll be back in a little bit. I’m going to a meeting.’ I love when they do it

with such confidence.”

Sofia Khan, MD System Medical Director, CEP America

Page 64: Women in Healthcare: Burn Brightly Without Burning Out

So at this point, you may still be a little skeptical.

You may wonder …

Page 65: Women in Healthcare: Burn Brightly Without Burning Out

Is it really possible to be on fire without burning out?

Page 66: Women in Healthcare: Burn Brightly Without Burning Out

We think so!

And if we can return briefly to that Medscape survey we mentioned in the intro ….

Page 67: Women in Healthcare: Burn Brightly Without Burning Out

Women Leaders Agree

When Medscape asked woman healthcare leaders about the challenges they faced …

The leaders perceived issues like time management and

work-life balance as less significant than the non-leaders.

In other words, a lot of the challenges we anticipate may

actually be manageable in practice.

Page 68: Women in Healthcare: Burn Brightly Without Burning Out

So We Believe in You

We know you can do it.

You can make a real difference for patients and our profession.

You don’t have to superwoman.

Just Be You.

Page 69: Women in Healthcare: Burn Brightly Without Burning Out

To learn more about leadership opportunities with CEP America, visit our website.

Thank You!