Women and Global Leadership PP Final

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    Women and Global

    Leadership:Coloring Outsidethe Lines-Around

    the World

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    Barbara T. Bauer

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    10:30-10:45 Introductions

    10:45-11:15 Global Leadership

    11:15-11:45 Case Study

    11:45-12:15 Readout, Q&A

    Agenda

    Two years ago globalization meant paring off a function and moving it abroad: a factory in

    China, a call center in India. The key driver was cost. Today, CEOs see globalization as

    intrinsic to their business, the means of accessing the best resources wherever they are. It is

    the gateway to new markets.-2008 IBM CEO Study

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    Why focus on women and global leadership?

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    Why focus on women and global leadership?

    The world is global, and needs womenglobal leaders.

    At home: school, sports, travel,immigration

    On the job: executive, management,and individual global relationships

    In the community: church, non-profits,political organizations

    Women will change the nature of power. Power will not change

    the nature of women. Bella Abzug, State of the World, 1996

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    Why focus on women and global leadership?

    The world is global, and needswomen global leaders.

    At home

    On the job

    In the community

    Women have essential skills

    Intrinsic

    Learned

    A woman leader has a distinctive approach as the organizations

    chief storyteller, personifying a sense of community and telling a

    story that helps shape peoples sense of their identity. Mary

    Robinson,former President of Ireland, 1996

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    Why focus on women and global leadership?

    The world is global, and needswomen global leaders.

    At home

    On the job

    In our communities

    Women have essential skills

    Intrinsic

    Learned

    Practice makes perfectnon-verbal cues, emotional sensitivity, empathy, patience,

    a broad contextual view, long term planning, networking and

    negotiating, cooperating, reaching consessus, and leading via

    egalitarian teams. Tom Peters quoting Helen Fischer, The

    First Sex.

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    Before we practice, some insight about the challenge

    Increasing:

    Geographic diversity

    Cultural diversity

    Frequency of global interactions

    Content complexity (the deal, the task)

    Both more and less in person

    Decreasing:

    Jobs with no global attribute Situations that can rely strictly on masculine traits

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    Lets understand some personal skills

    Cultural Intelligence: the ability to understand andengage successfully in any environment or culturalsetting with behaviors that optimize the situations.

    Emotional Intelligence: a self-perceived ability toidentify, assess, and manage the emotions of one'sself, of others, and of groups. Leadership based onself-awareness, self-regulation, empathy.

    Social Intelligence: Leadership based on effectivegroup interactions and behaviors.

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    Cultural Intelligence:

    Guiding Principle: Assume others have different ways to approach situations,from hand shakes to conversations to signing major contracts. Appreciate that

    cultural norms are stereotypes that may not be true of an individual.

    Examples: Asian seating arrangements

    Saying yes in India

    It is obvious. in Germany vs. the UK

    Bare feet as a sign of respect

    Challenges: Too many countries (e.g. APEC leadership meetings)

    Too easy to generalize and stereotype

    There are too many different culturesand individualsto rely strictly on

    the study of cultural differences. Leaders today must adapt to the current

    situation, using and integrating all their skills.

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    Cultural Intelligence:

    Guiding Principle: Assume others have different ways to approachsituations, from hand shakes to conversations to signing major contracts.

    Appreciate that cultural norms are stereotypes that may not be true ofan individual.

    Examples: Asian seating arrangements

    Saying yes in India It is obvious. in Germany vs. the UK

    Bare feet as a sign of respect

    Challenges: Too many countries (e.g. APEC leadership meetings)

    Too easy to generalize and stereotype

    There are too many different culturesand individualsto rely

    on the study of cultural differences, leaders today must adapt to

    the current situation, using and integrating all their skills.

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    Cultural Research Studies

    5 common dimensions of culture (Hofstede)

    Power Distance

    Long-term orientation

    Avoiding uncertainty

    Acceptance of competitiveness

    Individualism Orientation

    Findings:

    Westerncountries have common, strongindividualism, lower long-term scores

    Asiancountries tend toward long-term andpower acceptancescores, but some arequite diverse

    France is most like Asia

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    Voicing Opinion

    Meetings are to

    listen to

    superiors

    Meetings are to

    provide input

    Strict

    instructions,avoid

    uncertainty

    Preferences for Supervis ion

    Self-starting,

    demonstratescreativity

    Percept ion of Ord ers

    Alwaysfollow

    command

    Modify andimprove

    orders

    Views Emplo yer As

    Father Colleague

    Rewards

    Pay based

    on tenure

    Pay based

    on merit

    Resign rather

    than airgrievance

    Quick tovoice

    grievance

    Dissat isfact ion with

    Workplace

    Demonst ra t ion of Commitment

    Companyloyalty above

    all

    Hard workand honesty

    above all

    Measure of Job Well-

    doneGoals

    achieved

    Rules

    followed

    From G. Perchthold presentation, Abeam Consulting, 2005

    AsianversusWesternTendencies

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    Dangers of talking about culture

    Subject to generalities, there are always exceptions

    Always biased by preconceptions from personal experience

    Culture, history, truth all depend on your vantage point

    Most of us have experience, and dont realize our blind

    spots

    Being right about cultural sensitivities is a dead end.

    Being culturally intelligent is an opportunity

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    Our Task Today: Practice and Reflect

    Practice in a small group case study:4 roles

    4 observers

    Use intrinsic and learned personal skills (intelligences)

    Refer to handouts on intelligences at your table

    15 min for activity

    10 min for sharing insights at your table, and selecting one keyinsight or learning to share

    Act authentically always, especially in complex culturalsettings.

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    Type ofIntelligence

    GoodExample

    Example toImprove

    Suggestions

    Cultural

    Emotional

    Social

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    Case Study

    Beth works for a Denver firm with many international projects. She has just beenassigned to the project team designing the opening ceremony for the LondonOlympics. Her team members include Li from China, Andrew from London, and Indira

    from India. This core team is newly appointed. There is a bigger team includingrepresentatives of all countries, but this core team is responsible for bringing the planback on schedule, and directing the work of the larger group.

    This is the first conference call to get the new core team organized and off to a goodstart.

    Participant: Choose one of the roles (US, China, London, India ) and carry out yourroles behaviors. Use your instincts as well as any learned insights or behaviors. Think(Color???) outside the box.

    Observers: Listen to the conversation and note good/not so good examples ofapplying intelligence or instincts. Think (Color???) outside the box.

    After 15 min, share observations and choose one important insight to read out to thegroup.

    The key to working globally is not to seek homogeneity IBM 2009 Global CEO Study

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    Case Study Read Out

    Please share A good, BRIEF example of intelligencesobserved on the call.

    And, any other insights.

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