W&M 2009 – Case Study: A Real-time mobile application from businesses need to business solution.
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Transcript of W&M 2009 – Case Study: A Real-time mobile application from businesses need to business solution.
• No.1 worldwide in street furniture
• No.1 worldwide in transport
advertising with 165 airports
• No.1 in Europe for billboards
• No.1 in outdoor advertising in the
Asia-Pacific region
• No.1 worldwide in self-service
bicycle hire
• 936,000 advertising panels in 55
countries
Scale of Large Format UK Operations
• 10,500 Large Format advertising faces• 90% Average Occupancy• Posted by 8 subcontractors over 5 days• Average number of postings per operative = 17
• 25,000 BT payphones with average 50% occupancy• Posted by 8 subcontractors over 4 days • Average number of postings per operative = 45
(London average is 65)
Scale of Street Furniture UK Operations
• 17,193 Roadside advertising faces
• 98% average occupancy
• 2,000 Tesco (supermarket) advertising faces
• 97% average occupancy
• 265 Operational staff
• Average number of postings per operative = 200
80
90
100
110
120
130
140
2000 2001 2002 2003 2004 2005 2006 2007 2008
All Display
TVPressRadio
Outdoor
Indexed v. 2000
Outdoor Revenue
What we committed to the industry
• Provide a state of the art ‘Proof of Posting’ system available via the web integrated into our existing and future operational activities
• Providing our customers with timely, relevant and actionable information.
• Posting instructions are automatically issued to Billposter
– Telling him where, when and what
• Billposter automatically confirms job completed– Time, date & location with photograph
• Photo delivered automatically to a Web Portal– Client able to see real-time posting
• Result• Client confidence enhanced • Improved control on billposter operations• Report posting issues faster
13
Photographic Proof of PostingWhat is it?
14
Key Stages
• Appointed as technical partner• Defined a detailed functional and user specification• Developed a pilot system• Specified the technical architecture• Appointed to integrate mobile application
and develop client portal
Application logic
Mobile Network(GPRS, 3G etc)
VAS Customer
Mobile Hub
VAS Server
Internet (VPN)
Client Portal
WebOpsArtesia Integration
Phoenix
Vodafone
JCDecaux
ArtesiaPhotographic asset database
Vodafone Application Service (VAS)
Phoenix = Asset database
& Booking programme
WebOps = Job list
programme for internal &
subcontracted teams.
Scale of Deployment
• Jan 2007 – 260 users for billboards across UK
• July 2009 – 130 users for street furniture across UK
• Jan 2010 – 20 users for Airport across UK
• Jan 2011 – 100 users for maintenance across UK
Why we chose Vodafone• Comprehensive network coverage – UK & Global• Large existing customer base - 55% corporate market
share• Financially stable • Global scale in technology and purchasing power
289 million customers worldwide1
100% UK voice
coverage
81% UK 3G coverage
1 As at 31 December 2008
11.7% 13.7%
52.7%
19.9%
14.4%
0%
10%
20%
30%
40%
50%
60%
Voice Messaging Data Fixed Line andother
Group ServiceRevenue
Growth in 2008
Free your timeVodafone’s specialist consultants managed design, planning and specification, through to implementation and ongoing support and management
Free your timeVodafone’s specialist consultants managed design, planning and specification, through to implementation and ongoing support and management
Fully integratedThe Vodafone solution integrated with our existing technology
Fully integratedThe Vodafone solution integrated with our existing technology
Rapid, low-risk deploymentVodafone’s Project Management processes based on the Prince 2 model ensured delivery on time and on budget
Rapid, low-risk deploymentVodafone’s Project Management processes based on the Prince 2 model ensured delivery on time and on budget
Project management & technical expertise
Single point of ownershipVodafone was the prime contractor for the solution, easing communication process
Single point of ownershipVodafone was the prime contractor for the solution, easing communication process
ProactiveVodafone introduced us to new ideas which will ensure the continued success of JCD Live
ProactiveVodafone introduced us to new ideas which will ensure the continued success of JCD Live
Business ContinuityFirst mobile operator to achieve the British Standard for business continuity management (BS 25999)
Business ContinuityFirst mobile operator to achieve the British Standard for business continuity management (BS 25999)
Bespoke ServicesAbility to design and build bespoke services with dedicated ITIL trained and accredited service managers
Bespoke ServicesAbility to design and build bespoke services with dedicated ITIL trained and accredited service managers
Comprehensive support services & quality assurance
SecurityHighest security standards aligned with internationally recognised security standard, ISO 27001
SecurityHighest security standards aligned with internationally recognised security standard, ISO 27001
Support• Best in class network and
service operation support
• Provided by 600 specialist network and service managers
• 24x7x365 Incident Management Team
Support• Best in class network and
service operation support
• Provided by 600 specialist network and service managers
• 24x7x365 Incident Management Team ITIL
Professionals
Client Testimonials
“JCDecaux Live! enables Posterscope to provide even greater accountability and
verification to the marketplace.”
“JCDecaux Live! tells me exactly when my campaigns
are posted on the street – delivering a level of
accountability never seen before in outdoor advertising.”
Lucy Catchpole Group Account Director Mindshare
Nick DavisClient Service Director Postercope
All formats | Fast ForwardJan 09 – Mar 09
There has never been a greater time to take money from
press and deliver short-term campaigns
208,765
Booked Thursday, printed Friday and up by Monday – ready to catch the morning commuter on route to buy their daily paper
JCDecaux Live! enabled Morrisons to watch their campaign go live across the country.
Fast Forward & Live!
AND
“StreetTalk is the one media channel that never gets questioned for being on the Media plan.”
Jennelle Tilling-Vice President of Marketing, KFC
Invigorating the Product