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SEPTEMBER 1999

w.J. O'Neil Comes to theRescue!By John Mabry, Tim Brousseau and Don Tishler

Plumbing Foreman Norm Saffer, John Hill and'" crew ofKen Matsumo, Bob Harmer, Walter Jones, John

Lang, O.J. Shelton, and John Foster are very busy at 17Detroit Schools working on emergency repairs to about150 toilet rooms this summer. This project is part ofthe mandate from the new School Board to provide abetter learning atmosphere for students. We arereplacing about 25 drinking fountains, 95 faucets, 15lavatories, 120 flush valves, 200 toilet seats, 150 toiletpaper dispensers, 200 soap dispensers, 40 toweldispensers, plus numerous minor and major repairs. All

(+l,is work must be completed before the start of the new

11001 year. The new Board wants to present parentsand students with a clean, comfortable workingenvironment and W.J. O'Neil Company is doing its partin this emergency renovation. We look forward to thetenure of the new School Board and a great year ofeducation in the Detroit Schools.

We don't have enough space in The Pipeline toshowcase all of our current jobs, but here are a few:GMPontiac East - Paint Shop - this is typical of shutdown work, too much to do in too short of time. Thiswas a tough job with a total of 1700 hours worked in 13days. Bob Harrison and crew of Greg Criner, DonHendricks, Bob Miller, Ron Strouss, Eric Buesching,Keith Palmer and Gary Rosin installed and piped sixLiebert air conditioning units with rooftop condensersto temper the air for the paint shop finesse and sealerdecks. 300 tons of cooling was installed and the paintshop resumed operation as scheduled.

In addition, W.J. O'Neil was assigned, at the lastminute, to install and pipe-up 540 linear feet ofa Knighttool rail system to support air tools for the finesseL '"'loth. This work was performed by Jim and Mike

( ~,szola, Brian Patterson, Dallas Hart, Brian McCarrol,Glen Stahl and the previously mentioned group workedtogether all day and through the night to complete thiswork before start up. A stellar effort by all.

GM WIXom Transmission Facility - The workcontinues as new test equipment arrives from otherplants for final hook-up. We are also testing and startingthe hydraulic system, cooling tower, chiller and boiler.Foreman Gary Bailey, Lee Purrenhage, Steve Martin andcrew have been doing a great job.

IBM in Fishkill. New York, a campus setting innorthern New York has been the weekday home of ourForeman Gene Orlowski since last October. We havebeen replacing several outdated gas-oil burners with newlow Nitrous Oxide burners designed by Jim Spencer ofThe Lipton Company. The seven boilers are 1334horsepower each and five must be ready at all times toheat the buildings and produce steam for chillers toprovide air conditioning for the campus buildings.Whiting-Turner is the construction manager for IBMand is providing general supervision and acting as theowner's representative between IBM and the LiptonCompany. The New York contractors involved are TheC.B. Strain Company, which is performing themechanical work and The Perrica Company who is doingthe electrical work. The job is on schedule andGene will return in the early fall to accept anotherchallenging project.

Low Nitrous Oxide Bumer with fuel traills amI mallagemellt cOlltrol system atIBM ill Fishkill, New York.

FEATURED EMPLOYEE

Kim Brewer's voice has been the "backbone" ofW.J. O'Neil for the past 7 years. She is the friendly,quick-witted receptionist with a million-dollar voice.So many of our customers have directed praise andcomplements towards Kim in regards to her beautifulvoice and professionalism. Along with her phoneresponsibilites, Kim also assists with variousadministrative duties.

One of the things that Kim really enjoys abouther job is the interactions with W.J. O'Neil's customersand the satisfaction of making sure that they get takencare of. She also enjoys the people she works with andadds that everybody works as a team to achieve theoverall goals of W.J O'Neil. Internal communicationlines have improved immensely and has made W.J.9'Neil a much sounder company. She has seen manypositive ch.anges over th~ years ~l\d remarksJhat a~l theseQhanges have been for the betterment of the company.

Kim is married to Geoff and they have 4 children;Ashley (11), Gerrick (8), Geoff (6), and their latestaddition Gerald (2). It's quite a task balancing work anda growing family and she often comments that her realjob starts when she gets off work at 4:30! I bet all thatTae-Bo comes in handy for that job! Kim also uses thatmillion dollar voice singing with her band, Just Two.We all saw her in action at our last Christmas party whenshe sang Sweetlave.

Kim enjoys the family atmosphere at W.J.o 'Neil and believes that this company has no boundariesas we approach the year 2000. She adds that managementis very focused and is always breaking new ground. Shehas a great deal of respect for her employers and looksforward to the future of W.J. O'Neil.

w.J. O'Neil Participates in ProjectHome Again

W.J. O'Neil Company along with other Local 636Service Contractors are participating in the nationwirlp

Project Home Again program with the intent ofloca. ~

missing, kidnapped, and runaway children. The programis sponsored by the Mechanical Service Contractors ofAmerica (MSCA), a national trade association. Thisprogram will assist the National Center for Missing andExploited Children in its nationwide search for missingchildren.

W.J. O'Neil will have 25 service trucksdisplaying posters ofmissing children. Since the servicevehicles are highly visible and travel around thecommunity frequently, it is hoped that many people willsee= th'e' poster'and ihe-m'isslr;,g chi'ld -~ill be r~c~g~iz~d

and found. Each poster includes a photo of the child atthe time he or she was first reported missing,biographical information, and numbers to call ifthe childhas been seen or if anyone has information.

Pipefitters, Refrigeration and Air ConditioningLocal 636 and W.J. O'Neil Company are proud to beparticipants in this extremely worthwhile program andurges everyone in the community to make an effort tolook for the posters on the vehicles and to keep anout for the missing children. Poster programs have betI1proven to be extremely effective in locating missingchildren and it is hoped that Project Home Again willsignificantly contribute to this success rate.

What's New With You?ByKim Brewer

Well folks, it's that time again when we let you( 'n all the great things happening with the W.J. 0 'Neilclliployees and their families.

We must stmi by telling you about all the newlittle bundles ofjoy that came our way this year. That'sright, we had our own little baby boom! First, we willintroduce our future CEO, Mr. Brennen Cade O'Neil,son ofJohn M. O'Neil, as proud as any father could be.Moving right along, we have the lovely little MissElizabeth Eva Brousseau, daughter ofTim and DanielleBrousseau. I'm pretty sure she won't be aiming fordaddy's job... but who's to say we can't have a dynamicfemale Field Superintendent... watch out Tim, they don'tstay little long. Next up to bat, we have Bany Leckner'swife Lynn, who gave birth to a beautiful bouncing babyboy, Ryan. Last but not least, Lisa McQueen (Bob, ourService Technician) will finish up our little baby boomgiving bilih to the pretty little Ms. Kiersten. We arewishing good luck to all ofour new mothers and a greatbig pat on the back to all of our fathers.

We have also heard that Eric Bondy's son, EricJr., is quite the baseball pitcher in the Momoe area. Hewas named to the All-Region First Team and he may be(~'ine for a scholarship for his talents. Great Job Eric...yvu'll show all those home run hitters a thing or twoone day. Academically making the buzz... we fmdAshleyValle (Kim's daughter) soaring to the top of the class,receiving several awards for scholastic performancesalong with honors awards for all four straight semestersduring the 98-99 school year. Job well done!

College bound August 25th we have Ms. ElissaSchager, (Karl's daughter) entering the Nursing Programat Michigan State. Abby Basile (Frank's daughter)graduated from Linden High School and will attend MottJunior College for the Arts. We understand she is quitethe actress, we will be looking for her on the silverscreen! Congratulations to Nichole Dulimba (Mike'sdaughter) for being a self-starter and opening upDonavon's Salon in Canton. Larry Collette recentlyadded a five-year extension to his working career inorder to pay for the wonderful wedding ofhis daughterHolly! We hear that it was a beautiful celebration.

We'd like to welcome aboard our new officepersonnel Natalie Aho in accounting, Jack Dahlstromin Purchasing, Tim Furstnau in the shop, and Service( hnicians Eric Brenner and Mark Harris. We wouldals& like to welcome back for the second year, VincentThomas from the Randolph Vocational School SummerCo-Op Program. It is always exciting to see thedevelopment of a future tradesman.

Ferris Pays Off!By JohnM. O'Neil

In our last edition ofThe Pipeline, we gave you alitlle insight into our trip to Ferris State University JobFair. We informed you of all the the eager talent thatawaited the opportunity to reach new horizons. Aftergraduation, on our doorstep appeared Mr. Mark Harris.He came with intentions to roll up his sleeves and beginhis new career as a working man. Thus far, he states thathe has been really enjoying his employment with theW.J. O'Neil Company and feels that the hands onexperience will really payoff down the line. He hasbeen working at the Daimler/Chrysler Jeep Truck andEngineering facility and is amazed at all the differentkinds of equipment that he has been working on. Helooks forward to the futlire with W.J. O'Neil andhe wants to finish up his minor in Computer InformationSystems at Henry Ford Community College inthe winter.

"Your Rates are too High"By Frank Basile

So often when making cold calls on potentialcustomers outside ofthe auto industty, we hear the-replythat "your rates are too high or my present contractor isa lot cheaper." Recently, I heard that exact same reply.However, since he did happen to mention that his presentservice contractor was having a lot of diificulty fixing acurrent problem. I surveyed the problem and mentionedto them that a system this size should only take about 4hours or less to figure out the problem. I asked them toplease give us a tlY for one day and they agreed. SeviceTechnician Bob McQueen was put on the case. He foundseveral problems with their HVAC system, someoverlooked and even caused by their current contractor!Needless to say, the customer was velY pleased withour work and is on W.J. O'Neil's long list of satisfiedcustomers. Great job Bob! Sometimes "RATES THATARE TOO LOW, ARE TOO HIGH!"

Words from the ServiceDepartmentBy Bany Leckner

The summer heat wave has been upon US! Thesummer season has the Service Department running athigh speed and enjoying it. But remember, working inthe hot weather, it's very imp0l1ant to work safely andavoid being in the sun too long to avoid heat exhaustion.The cottonwood season has ended and along with thehot temperatures, air conditioning systems can developproblems when condensers and filters get pluggedcausing airflow problems or begin running abnormalpressures and temperatures.

The summer also brings a lot of boiler work tothe ServIce Department. We have been opening a lotboilers for inspections to make sure they will be readyfor the heating season. Boilers also need to have avariety ofpreventative maintenace performed, includingcombustion analysis, and CSD-l safety checks toconfirm safe operating procedures.

The Service Department has 25 talented ServiceTechnicians that have extensive experience in all aspectsofheating, cooling, and control systems for all new andold equipment. We make every effort to keep ourcustomers informed of the condition of all theirequipment and try to prevent any problems downthe road.

WI. O'NEIL COMPANY

34525 GLENDALE. LIVONIA, MICHIGAN 48150http://www.wjo.com(734) 458-2300· Fax: (734) 458-2305

Pipefitters at Jf:J. O'Neil AttendLeadership Development Course

The United Association (UA) and the MechaJ~­Contractors' Association (MCA) recognizes the needfor effective leaders. Effective leaders enable the UAIMCA to compete more effectively in the marketplace.UA/MCA have been providing this leadership trainingfor many years because both the union and contractorsbelieve that leadership is critical to the long termsuccess of the trades. The W.J. O'Neil Company hasthe same philosophy and it shows by the large turnout atthis training course.

Maintaining trade quality is very important.Foremen with good mechanical and leadership skills isthe key to ensuring this quality. The foremen need tobe a good mechanic and have the ability to review andassess the ongoing work in the field. The subjectscovered in this course include a defmition ofleadership,leadership attitudes, performance expectations aftertraining, and real-life leadership practices. It takes alarge committment to attend these classes after a longday in the field. We would like to congratulate thefollowing for completing these classes: Eric BoGreg Criner, Denny Dodson, Todd Gonzalez, RonStrouss, Doug Sutton, Jason Harden, Bob Harrison,Jason Karaszkiewicz, Barry Leckner, Bob Miller, andKeith Palmer.

ISO 9000CERTIFIED