Witnessing health: impactful user research in the NHS
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Witnessing health Impactful research in the NHS presented by Rochelle Gold, User Researcher
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Transcript of Witnessing health: impactful user research in the NHS
Setting the scene
• NHS context
• Paperless 2020
• Digital health relatively new
• Digital by choice
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People
• Health service users
• Digital population
• Health and technology workers
• New concepts – agile, UCD, UX, UR
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Health
service
users
Digital
population?