Without Technology Learning is ImpossibleStudy of Learning and Development Practices in the Humanitarian Sector

Rachel Griffith-Boyes & Jeroen BremanOxfam

PARCEL Project – Partner survey

• Background• Method• Result• Design implications• Practical experiences

PARCEL Project – Partner survey

• PARtner Capacity Enhancement in Logistics• Humanitarian aid organisations• Working with partners• Support INGOs train local partner staff

Method

• Online Survey– access to technology– preferences for training– logistics confidence/experience

• 146 partners in 21 countries

Results

• 106 partial/complete responses• Max answers to single question 72

Key findings

• Access to technology– mobile phone SMS highest (100%), internet-

connected computer mid (95%), internet-enabled smartphone lowest (73%)

• Willingness to use technology– mobile phone SMS lowest (78%), internet-

connected computer highest (93%)

Key findings

• Blend is best – 67% of respondents thought a combination of

online and face-to-face was best for their organization

• Online networks and forums – 45% had contributed to forum to share or seek

information. Those who hadn’t did now know how, where and why to do so (rather than not wanting to)

Design implications

• 3 part training design– Online intro– 5 day workshop– Sustainable learning

• Mobile?

Practical experiences

• E-learning – Support– Translations– Positive feedback

• Blended learning– Well received– Relationships important

• Forums

Questions?

Contact: Rachel Griffith-Boyes: rgriffithboyes@gmail.comJeroen Breman: jbreman@oxfam.org.uk

Final products will become available at the end of 2014: http://www.parcelproject.org/