Wipro - Total Quality Management

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Presented By:- Anuja Jain | Devendra Singh Rathore | Ilashu Jain | Meghna Sharma

Transcript of Wipro - Total Quality Management

Page 1: Wipro - Total Quality Management

Presented By:-

Anuja Jain | Devendra Singh Rathore | Ilashu Jain | Meghna Sharma

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‘WIPRO ENTERPRISES LTD’Founded : 29 December 1945,

Founder : Mohamed Hasham Premji

CEO: Abidali Neemuchwala (Feb 1, 2016)

Headquarter : Bangalore, Karnataka, India

Employees : 1,73,863 (June, 2016)

Areas: IT Business, Digital Strategy, Business Consulting and IT

Services

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“WIPRO MISSION IS THE QUALITY

(ACHIEVING THROUGH SIX SIGMA)”

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“TO SERVE CUSTOMERS WITH

INTEGRITY THROUGH INNOVATIVE,

VALUE FOR MONEY SOLUTIONS BY

APPLYING THOUGHT DAY AFTER DAY”

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Customer oriented

Productivity improvement

Wide quality system

Effective implementation of IT strategies

and solution.

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Process

Organization

Culture

Infrastructure

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►Wipro is the first Indian company to adopt Six

Sigma.

► Six Sigma at Wipro simply means a measure of

quality that strives for near perfection.

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• Developing new Processes

• Improving Existing

• Processes Reengineering

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► On time delivery.

► Reduction in product defects.

► Waste elimination.

► Increased Productivity by 35%.

► Increased customer satisfaction.

► Improved quality than before.

► On-time deliveries (93% projects completed on time)

► The financial gain that Wipro has achieved by using Six Sigma

has been one of the high points.

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Wipro named a 2015 Best Outsourcing Thought Leadership Awards (BOTL) winner by The Outsourcing Institute

Wipro recognized as the ‘Best Company to Work For’, among supersized organizations in India, in the 2014 edition of a study conducted by Great Place To Work® Institute and The Economic Times

Wipro won 3 Awards at Info Security’s 10th Annual Global Excellence Awards 2014

Wipro named as a 2016 World’s Most Ethical Companies by the Ethisphere Institute for the 5th successive year

Winner of Global BPO Standard Bearer by IQPC (International Quality and Productivity Centre) in 2007.

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