WIPRO Peport

5/27/2018 WIPRO Peport

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SUMMER INTERNSHIP

FINAL REPORT(2 APRIL 2013 TO 31 MAY 2013)

SUBMITTED BY:

ARUN NAGPAL

GOA INSTITUTE OF MANAGEMENT

PGP-1 (2012-2014)

2012011

(UNDER THE GUIDANCE OF

PROF. AMIYA SAHU

GOA INSTITUTE OF MANAGEMENT


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Table of Contents

1. Title..........................................................................................................................................032. Executive Summary.................................................................................................................033.

Background..............................................................................................................................034. Work Plan................................................................................................................................04

5. About The Company................................................................................................................055.1Wipro Limited..............................................................................................................055.2Milestones....................................................................................................................055.3Global companies of Wipro.........................................................................................065.4Wipro consumer care & lightening..............................................................................065.5Wipro Infrastructure Engineering................................................................................075.6Wipro GE Healthcare Private Limited.........................................................................075.7Wipro Infotech.............................................................................................................075.8Wipro Systems & Technology.....................................................................................08

6. Wipro Power PC.......................................................................................................................096.1Market research for product development....................................................................096.2Wipro Power PC technical specification......................................................................126.3Market segmentation for Wipro Power PC..................................................................136.4Target market for Wipro Power PC.............................................................................136.5Positioning for Wipro Power PC..................................................................................146.6SWOT Analysis............................................................................................................156.7Buyer utility map..........................................................................................................16

7. Marketing and Sales Strategies for Wipro Power PC..............................................................178. Market Research.......................................................................................................................199. On Job Training...................................................2610.References................................................................................................................................27

Appendix

Questionnaire......................................................................................................................29

Organizations Surveyed..................................................................................................31

Customers met for sales and promotion of Wipro products.....................................................34

Outline of monthly mail to gather business opportunities.......................................................36


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1. TITLETo understand the organizational structure, products, marketing strategies, sales and

distribution strategies of Wipro Systems and Technology, pre-launch market research and

analysis for acceptability of Wipro Power PC in Chennai by exploring the importance of lesspower consumption and energy efficiency to various organizations in Chennai and assisting

in promotion and sales of Wipro Power PC and other IT Hardware products of Wipro

Systems and Technology.

2. EXECUTIVE SUMMARYThe project was undertaken as part of the Summer Internship program of Goa Institute of

ManagementPGDM course. The duration of the project was from 1 April 2013 to 31 May

2013. The entire project was divided into three phases namely enablement, market research

and on job training. The enablement phase helped understanding the organizational

structure, products and business process of Wipro Systems and Technology. During the

market research phase we tried to identify the importance of less power consumption and

energy efficiency feature in purchase decision of desktops and other electronic products by

various organizations. This helped us analyze whether Wipro Power PC would be acceptable

by the enterprises and SME segments in Chennai. The third phase was on the job training

which would comprise of promotion and sales of Wipro Power PC and other Wipro IT

hardware products to various enterprises and SMEs in Chennai.

The project helped in understanding the application of various management techniques and

methods like research methodology, sales and distribution through different channels and

partners, business to business sales, marketing strategies for the product to corporate

customers. The project gave hands on experience of segmentation, targeting, positioning of

product and various phases of product launch. The functional areas/subjects spanned by the

project are market research and sales to the business/corporate segment.

3. BACKGROUNDIndia is a power deficit country and it has been estimated that in India the problem of power

shortages, load shedding and fluctuations is very common. Moreover, Tier-2 and Tier-3

cities face power cuts for most part of the day. Many primary schools, health care facilities

and small industries face severe power shortages. SME and individuals running small

business those are dependent on electronic items like desktops, other computing and

electronic equipment etc for their day to day business operations incur substantial costs in

terms of UPS purchase, vendor management, service cost, wiring and additional socket cost

to keep their desktops running during power cuts to ensure business continuity. Theincreasing electricity charges and power consumption also form a major part of the total


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expenditure of the organization. The project will help Wipro Systems and Technology to

assess the feasibility of launch of Wipro Power PC and whether the product would be

acceptable by the Enterprises and SME in Chennai. The Wipro Power PC in a innovative

products with build-in power backup that reduces the power consumption up to 50%,

reduces the vendor management, maintenance and operational costs, . Wipro Power PC willreduce the total cost of ownership to the company deploying it and also reduce power

consumption which can be used in other power deficit sectors of the state. The promotion

and sales of Wipro Power PC would increase the revenues and top line for Wipro Systems

and technology and would help Wipro to get one step closer to achieve its objective of

promoting green technologies.

4. WORK PLANThe entire project was divided in to three phases mentioned below with the quantum of

work and timelines.

Enablement - Understanding the organizational structure (including the various lines of

business, business model and clients profiles), products (IT hardware, Microsoft licenses),

marketing strategies, sales and distribution structure and process and other business

processes of Wipro Systems and Technology. This phase was completed in one week (2 April

20137 April 2013).

Market ResearchThis phase involved questionnaire design, sampling, market survey and

analysis. The objective was to identify the importance of less power consumption and

energy efficiency feature in purchase decision of desktops and other electronic products by

various organizations. This helped us to analyze whether Wipro Power PC would be

acceptable by the Enterprises and SME segment in Chennai. This phase was completed in

four weeks (8 April 20135 May 2013).

On Job Training - Promotion and Sales of Wipro Power PC and other Wipro products tovarious Enterprises and SMEs customers in Chennai. This phase was completed in three

week (6 May 201331 May 2013).


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5. ABOUT THE COMPANY5.1 Wipro Limited

Wipro Limited is a global information technology, consulting and outsourcing company with

140,000 employees serving over 900 clients in 57 countries. The company posted revenuesof $7.37 billion for the financial year ended Mar 31, 2012. Wipro helps customers to do

business better leveraging our industry-wide experience, deep technology expertise,

comprehensive portfolio of services and a vertically aligned business model. Its 55+

dedicated emerging technologies Centres of Excellence enable them to harness the latest

technology for delivering business capability to their clients. Wipro is globally recognized for

its innovative approach towards delivering business value and its commitment to

sustainability. Wipro champions optimized utilization of natural resources, capital and

talent. Today they are a trusted partner of choice for global businesses looking to

differentiate at the front and standardize at the core through technology interventions.

In todays world, organizations will have to rapidly reengineer themse lves and be moreresponsive to changing customer needs. Wipro is well positioned to be a partner and co-

innovator to businesses in their transformation journey, identify new growth opportunities

and facilitate their foray into new sectors and markets. Wipro is a company with consistent

growth, CSGR of 22% in the last 6 years of IT services creating value for its share holders,

global footprint.

5.2 Milestones

Wipro, one of the world's most trusted brands, is a name with a long history. Here's a

snapshot of their journey to date:

Established in 1945 as Western India Vegetable Products Limited in Amalner, Maharashtra IPO for capital in February 1946 Ventured in to the fledgling IT industry in 1981 Established software products and exports subsidiary, Wipro Systems Ltd. in 1983 Pioneers in marketing indigenous Personal Computers in 1985 Established a Joint venture with GE in 1989 Entered IT services in the 1990s - we were among the pioneers in developing the ODC

(Offshore Development Center) concept

Software business assessed at SEI-CMM Level 5 in 1998 Listed on NYSE in 2000 (NYSE:WIT) The first company in the world to be assessed at PCMM Level 5 in 2001 Entered the BPO business in 2002 Entered the Eco-energy business in 2008


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5.3 Group Companies of Wipro

5.4 Wipro Consumer Care & LightingCustomer-based innovation

Wipro Consumer Care and Lighting (WCCLG) is today among the top 10 FMCG companies

and amongst the fastest growing FMCG companies in India. It has a presence in over 40

countries with over 6,500 employees worldwide. Wipro has 8 production plants in India and

5 overseas. The business segments within WCCLG include Consumer Care, Trade Lighting,

Commercial and Institutional Lighting, Furniture, North West Switches, Unza and Yardley. In

FY 2011-12 WCCLG clocked revenues of Rs. 33.4 billion, a year-on-year growth of 23%.

Today's dynamic retail market is brimming with a plethora of FMCG products. WCCLG has

contributed a range of consumable commodities to these. Established in 1945, the first

product to be introduced by WCCLG was vegetable oil, later popularized under the brand

name 'Sunflower Vanaspati'.

In the subsequent period other Wipro brands have managed to attract and retain a large

consumer base, thus establishing Wipro's market presence. From personal care products,

such as Wipro Baby Soft and Wipro Safewash, to toilet soaps like Santoor and Chandrika,

Wipro has incorporated the changing needs of the consumers into their varied merchandise.

Wipro has also recently rolled out a new range of products- talc, soap and a range of

deodorants under the male toiletries brand Aramusk. Their Wellness segment includes

brands like Glucovita glucose powder and honey and Wipro Sweet N Healthy artificial

sweetener. Wipro also owns international brands like Yardley and Unza.


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Wipro also has comprehensive lighting solutions with fittings like Smartlite CFL, LED,

emergency lights and more. These power-saving innovations have carved a niche for

themselves in diverse industriesIT/ITES, retail and pharmaceuticals.

5.5 Wipro Infrastructure EngineeringBuilding Precision

Since 1976, Wipro Infrastructure Engineering, a division of Wipro Limited, has been in the

business of manufacturing high-quality Hydraulic Cylinders and Truck Hydraulics Solutions.

Known for bespoke engineering designs and advanced manufacturing capabilities, Wipro

Infra is the largest independent hydraulic cylinder manufacturer in the world. Wipro delivers

world-class cylinders to international OEMs, bearing in mind that precise fit, maximum load

capacity and enduring performance are critical to their business success.

With manufacturing bases across India, Asia-Pacific, Europe, and Latin America, Wipro

specializes in a broad portfolio of Double-acting, Single-acting and Telescopic cylinders and

their components for a wide range of segments like Material/Cargo Handling, Forestry,

Truck Hydraulics, Construction & Earthmoving, Mining and Farm & Agriculture. Wipropartners with our customers at every step of their requirement by harnessing our leading-

edge design, technologies and in-house talent pool in providing optimal hydraulic solutions.

Wipro Infra is also into manufacturing of hydraulic pumps for Construction & Earthmoving

equipment in a joint venture with Kawasaki Heavy Industries, besides representing the

Nabtesco range of hydraulic products in India.

Wipro recently ventured into Water Treatment Systems & Solutions, and Aerospace &

Defence sector to cater to the needs of these varied industries.

5.6 Wipro GE Healthcare Private LimitedAdvanced Healthcare

Organizations in today's competitive healthcare industry contend with significant

challenges. Wipro GE Healthcare Private Limited, are engaged in the research and

development of advanced solutions, which help overcome these obstacles.

Wipro GE Healthcare is a highly successful joint venture, and part of GE Healthcare South

Asia. We are committed to delivering quality solutions that effectively meet the needs of

customers and patients. Wiprosproducts and services range from diagnostics to IT, helping

healthcare professional combat cancer, heart disease and other ailments.

Wipro adheres to Six Sigma quality standards in all our products, while managing a volume

of clinical information across the enterprise. Wiprosaim is to achieve maximum

5.7 Wipro Infotech

Wipro Infotech is a leading manufacturer of computer hardware and provider of IT services

in India and the Middle East region. Part of Wipro Ltd, the $6.98 billion conglomerate and

global leader in technology enabled solutions, the company leverages on the parent's

philosophy of 'Applying Thought' to enable business results by being a transformation

catalyst.

Backed by their strong quality processes and rich experience managing global clients across

various business verticals, they align IT strategies to your business goals. From simple

changes in process to innovative solutions, they help the customers harness the power of IT

to achieve profitable growth, market leadership, customer delight and sustainability. Alongwith our best of breed technology partners, Wipro Infotech also helps clients with their


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hardware and IT infrastructure needs. Their vast IT services portfolio includes consulting,

systems integration, application development and maintenance, technology infrastructure

services, package implementation and R&D services among others.

Wipro Infotech maintains offices across India, and has operations in Middle East. They also

have a joint venture with DAR Al Riyadh Group in Saudi Arabia.

5.8 Wipro Systems and Technology

Wipro Systems and technology is the product division which is committed to green

sustainability by offering environment friendly products, processes and systems.

Open Computing breaks walls between technologies, people and processes enabling

collaboration and innovation. Wipros ability in innovating and marketing products,

infrastructure software and related services is built on a foundation of industry standard

architecture and open technologies, thereby accelerating productivity for their customers'

businesses.Wipro products are designed with technology expertise gained globally and crafted using

World class engineering infrastructure. With products that are a hallmark of quality, Wipro

take pride in helping clients build a responsible computing environment.


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6. WIPRO POWER PC6.1 Market Research for product development

Wipro Power PC is a unique product developed by Wipro. A personal computer with build in

power backup of up to two hours, provides cold start option, reduces power consumption

by 50%, works at a voltage range of 100 300v, eliminates the need of centralized power

back up and vendor management cost. Hence it reduces the overall cost of ownership to the

companies and increases the profitability of the product. Wipro Power PC is a unique

product in the markets having no competitors in this category of PCs.

Wipro engaged a reputed market research firm to find out the market acceptability of a

desktop with build in power backup and whether the customers are willing to pay a

premium for such kind of a product. The results as shown below showed that customer are

willing to pay maximum premium of 30% for a PC with two hours of power backup. Another

important finding of the research was that among the top three priorities which influence


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the decision to buy a PC includes the power consumption by the PC. Hence customers are

interested in a PC which reduces their power consumption by 50%, provide two hours of

power backup and customers are willing to pay 30% premium for such a product over other

standard PCs available in the market.


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Below listed are some of the findings and summary of the research that lead to the development of

the Wipro Power PC:


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6.2 Wipro Power PC Technical Specifications

Wipro Power PC is available in thre SKUs for the retail customers and the specifications can

be customized according to the needs of the bulk and back-to-back orders.


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6.3 Market Segmentation for Wipro Power PC

The market segments across whom the Wipro power PC would be useful and can be sold

are Enterprise, SME and Retail consumers. Wipro Power PC provides a wide range of

benefits to each segment and would be a successful product across all three segments.

The benefits of Wipro Power PC across all three segments are mentioned below.

6.4 Target Markets for Wipro Power PC

The possible target markets for the Wipro Power PC can be:

Organizations expanding in Tier-2 and Tier-3 cities. Organizations with offices at remote locations ( like Post offices, Insurance companies, Licensing

departments, Education departments, Pension departments, E-governance departments, electricity

and other govt departments)

Schools and Colleges which do not use centralize power backup.


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Computer training centres like NIIT, APTECH with centres all over the country Organized cyber cafe chains like SIFY Banking and NBFC Institutions like Microfinance. Rural BPOs like desicrew, Harva etc. Telecommunication companies like Airtel, Idea, Vodafone etc having offices, outlets at multiple

locations

Hospitals and Pharmaceutical companies R& D departments opening up in Tier-2 and Tier-3 cities. Transportation and logistics companies having offices at multiple locations. Airlines companies, organized retail chains like Big Bazar, Reliance, Subhiksha, Reliance opening up

new branches in Tier-2 and Tier-3 cities.

6.5 Positioning of Wipro Power PC

Eliminates the need for a UPS for power backup Reduces the power consumption cost, service Cost, people management cost and vendor

management cost

Eliminates the need to manage various power input plug-ins for CPU, Monitor and UPS Provides Power back upto 120 minutes 50% less power consumption Cold start option available Support voltage range of 100-300v

Some of the Intangible benefits provided by Wipro Power PC are mentioned below.


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6.6 SWOT Analysis

STRENGTHS

No need for a UPS for power backup No need to monitor and manage costs: Power consumption cost, Services Cost, People

management cost and Vendor management cost

No Need to manage various power input plug-ins : CPU, Monitor and UPS Power back up to 120 minutes 50% less power consumption Cold start option available Support voltage range of 100-300v Reduces the total cost of ownership and power bill

WEAKNESS

More expensive than other standard desktop available in market of competitor companies. 10% performance drop than other standard desktops Battery life of 1 yr only after which the battery needs replacement Available with three SKUs only and cannot be customized for retail customers

OPPORTUNITIES

Unique products, no competitors in this category of desktops. Can be useful for companies with no centralized backup and companies which have offices

in remote locations.

Can be useful for Organizations expanding in Tier-2 and Tier-3 cities, Organizations withoffices at remote locations ( like Post offices, Insurance companies, Licensing departments,

Education departments, Pension departments, E-governance departments, electricity and

other govt departments) , Schools and Colleges which do not use centralize power backup,

Computer training centres like NIIT, APTECH with centres all over the country, Organized

cyber cafe chains like SIFY, Banking and NBFC Institutions like Microfinance, Rural BPOs like

desicrew, Harva etc. , Telecommunication companies like Airtel, Idea, Vodafone etc havingoffices, outlets at multiple locations , Hospitals and Pharmaceutical companies R& D

departments opening up in Tier-2 and Tier-3 cities., Transportation and logistic companies

having offices at multiple locations, Airlines companies, Organized retail chains like Big

Bazar, Reliance, Subhiksha opening up new branches in Tier-2 and Tier-3 cities.

THREATS

Other competitors might launch a similar kind of product at low cost and better technology It would inconvenient for companies with centralize backup to switch to such a product even though

it reduces the total cost of ownership


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6.7 Buyer Utility Map

Wipro Power PC increases the consumer productivity in Use and Maintenance because it

provides Power back up to 120 minutes,50% less power consumption which reduces the

overall cost of ownership and reduces the maintenance cost due to inbuilt power backup.

Increase in simplicity in supplements and maintenance since no additional wirings and

Sockets are required for CPU, Monitor and ups. Less manpower required for maintenance.

Increase in convenience in use and maintained due all above mentioned reasons.

Reduces the risk and the total cost of ownership, as it eliminates the power backup

Infrastructure cost, vendor management cost. Ensure more system uptime and business

Continuity

Wipro Power PC is more environment friendly as it is made of green ECO materials and

Free from

carcinogenic toxins such as PVC and Brominated Flame Retardants (BFR).


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7. MARKETING AND SALES STRATEGIES FOR WIPRO POWER PC SAVE POWER, SAVE INDIACAMPAIGN

Wipro can start a social campaign emphasizing the problem of power deficiency in India and

how Wipro Power PC plays a role in conserving power. The power conserved can be used in

various other deficient sectors, primary schools, health care centres and village that do not

receive any electricity.

Other than Tier 1 cities, the Tier 2 and Tier 3 cities face power cuts up to 16 hours a day.

Indirectly promoting the product through some social campaign would help enticing

customer to look at the social aspects and their contribution to society by using such power

efficient products. These social campaigns would help create demand for the Eco-Friendly

products and other Wipro products can also leverage this advantage as all Wipro products

are made of Eco-friendly and non-toxic material.

Target MallsFlash Mobs, Skits, Environmental Quizzes, World Environment Day etc.

Social Networking SitesAdvertise Wipro and its products on Facebook, Twitter, google+. Facebook ads as cheap as

Rs 100 per day and help to reach out to much wider audience at a very low cost. The Wipro

Facebook page the half a million likes, Wipro can set up a dedicated page its social campaign

and advertise Wipro Power PC through that page.

Online RetailersTie up with online IT hardware retailers like Flipkart, Naaptol, Indiatimes to feature a special

tab for Power Efficient Desktops. Currently in the desktop category the retailers have tabs

for students, travellers, entertainment and lifestyle category of desktops. There is no

category of power efficient desktops. This would help power PC stand out than rest of the

desktops and customer can compare and analyse the benefits of Power PC than other

standard products.

Wipro WebsiteCurrently the Wipro website only features four categories of desktops, namely All in one

desktops, enterprise desktop, slim frame desktops and life style desktops. Wipro can make

a special tab of Power Efficient Desktops in the Desktop category on website instead of

clubbing the product in the existing tabs. This would help power PC stand out than rest of

the desktops and customer can compare and analyse the benefits of Power PC than other

standard products.

MBA College eventsWipro can sponsor MBA college events attended by corporate heads and key people from

various organizations. This would help to advertise and showcase products in front of

enterprise and SME customers.


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IT Seminars and ConferencesSponsoring or show casing products in IT Seminars and conferences in Chennai which many

organization heads attend and key persons from various enterprise and SME organizations

can help Wipro to reach out to the target audience.

Corporate Award FunctionsSponsoring and featuring the product on corporate reward functions like CBNC awards,

NDTV awards, Green Awards.

Gadget Shows, Magazines and Print MediaFeaturing the Power PC on the gadget shows and magazines would help incease the brand

awareness and brand image of the product and help reach out to the corporate nad retail

customers.

Digital Flash CountersNow days in every city and town the municipality and government puts up sign boards and

digital counters like Number of people killed by smoking, Number of people died due to

road accidents etc to sensitize the people about the ill effects of smoking and rash driving.

Likewise Wipro can also put up digital counters featuring Number of Power PC in Use and

Amount of Power Conserved - in malls, traffic signals etc to sensitize the people about the

amount of power that can conserved by using power PC, and as the numbers on counter

keeps on increasing, more people would be tempted to use the product.

Empower ITTaking IT to Tier 2 Cities in Tamil NaduELCOT (Electronics Corporation of Tamilnadu) & NASSCOM Chennai , co-ordinated a

campaign to take IT to tier 2 cities in Tamilnadu. Six locations (Hosur, Salem, Madurai,

Trichy, Coimbatore & Tirunelveli) has been identified to spread the benefits of IT uniformly

across the state.

ELCOT has announced lots of competitions (close 10) for the students like Coding,

Debugging, etc. The first prize for each of the event was a DELL High End laptop. Wipro

should recognize such kind of opportunity to showcase their products and offerings like dell.

It would help Wipro to directly reach out to the corporate customers.

Chennai Corporate Cricket LeagueEach year a Chennai corporate cricket league is organized where teams from various

organizations compete together in a cricket tournament. This can be used as a platform by

Wipro to show cases their offering directly in front of the enterprise customers. Wipro can

sponsor or set a canopy or stall at the venue to show their products.


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Billing countersAs a part of the long term marketing strategy wipro should tie up with Malls, Showrooms,

Multiplex, Airports, VIP Lounges, Hotels, Clubs, Organized retail chains, Airlines etc to use

Wipro desktops and displays. Wipro can provide these products to above mentioned

location at cost to company and provide addition free maintenance contracts as the basicpurpose would to be increase brand awareness and not to earn profits. By doing this Wipro

would be able to grab more eye balls of retail and corporate customers who visit Malls,

Showrooms, Multiplex, Airports, VIP Lounges, Hotels, Clubs, Organized retail chains etc

Competition among retail partnersRewards for partner with maximum units sold with certain minimum units selling criteria.

E.g if a retail partner is selling 75 units per month on average. Then in order to be eligible for

the scheme each partner must sell 100 units per month and from all eligible partners one

who sells the maximum units will get the prize. Prizes should like refrigerators, A.C, tour trip

which are useful for the partner

8. MARKET RESEARCH8.1 Objective

The objective of the market research was to analyze the acceptability of Wipro Power PC in

Chennai by exploring the importance of factors like less power consumption and energy

efficiency to various organizations in Chennai in making purchase decision on the IT

hardware products.

8.2 Scope

Wipro being a green brand is involved in producing and marketing of eco friendly products

and recently has come up with Wipro Power PC with build-in power backup that reduces the

power consumption by 50%. The PC reduces the total cost to the owner and helps conserve

power which can be used in power deficit sectors of India. The research was restricted to

Enterprise and SME customers only and did not involve retail segment.

8.3 Sampling

For the purpose of sampling we used a list of Enterprises and SME which are operational in

Chennai to sample out companies which we felt were the possible target companies for

Wipro Power PC and to whom power consumption and power shortage is a critical factor for

business operations. The list of companies with contact information is attached in appendix

2.


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8.4 Questionnaire Construction

The Questionnaire for market research to assess the feasibility of Wipro Power PC is original

and not inspired by any literature. The main purpose of survey was to determine the

importance of factors like less power consumption and energy efficiency to organizations in

Chennai. The questionnaire is attached in appendix 1.

8.5 Data Collection

The data collection was done by visiting each respondent, asking them questions and

recording their responses. The duration of survey for each customer would be 15-20

minutes.

8.6 Data Analysis

Data was qualitatively and quantitatively analysing the data in terms of percentage of

customers who are concerned about their power consumption and consider energy

efficiency as important factor while making electronic equipments purchase decisions and

assess whether customers are willing to pay premium for products that reduce power

consumption substantially. The customers who are concerned about power consumption

and are willing to pay premium to reduce power consumption and total cost of ownership

are the potential customers for Wipro Power PC.

8.7 Data Analysis

The following analysis is based on the 37 responses gathered from the various customers.

The survey was done across various SME and Entreprises operational in Chennai and across

various verticals like BFSI, IT/ITES, Government departments, Healthcare, Entertainment,

Manufacturing, Consulting, Education etc.

31%

69%

Is Power consumption by IT hardware is major part of

the total power consumption of the company?

Yes

No


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59%

41%

Are you willing to pay a premium for power

efficient products?

Yes

No

41%

59%

Would you like to purchase desktops with built in

power backup of two hours which will reduce the

power backup infrastructure cost?

Yes

No

81%

19%

Would you like to purchase desktops that would

reduce the total power consumption of desktops

by 50% and operates on 100-300 volts of power

supply?

Yes

No


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Source of Information of the Power Efficient products

8.8 Conclusion

The responses of the various respondents show that they are concerned aboutpower efficiency and are willing to buy power efficient products.

For majority of customers power consumption by IT hardware products is a notmajor part of the total power consumption by the company.

The various unique features of the Wipro Power PC over the other desktops are In-Build battery, power backup up to 2 hours, cold start option, 50% less power

consumption and works at voltage range of 100300 volts.

Most of the SME and Enterprises are not interested in the In-Build battery, Powerbackup and cold start option features of the Wipro Power PC because usually all

the organizations have a centralized power backup facility.

However the organizations would be more interested in features like 50% lesspower consumption and ability of the PC to work in 100 300 volts range of

electricity.

Hence a desktop without the In-Build battery backup and with the features like50% less power consumption and wide voltage range would be more suitable for

the organizations as it is more scalable for the existing infrastructure of the

organizations.

Since organizations are willing to pay a premium for the power efficient products,Wipro can charge a premium to the customers for such a product.

0 5 10 15 20 25 30

Television

Radio

Newspaper

Smart Phones Apps

Posters/Banners/Hangings in Malls, Showrooms,

Outlets etc.


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Retail customersPower PC

These are the customers who usually buy desktop once in every 4-5 years and arelooking for convenience and value for money.

These customers purchase desktops from some company buthave to buy UPS frommarket. If there is some issue with the desktops then thecompany representative cancome to fix the issue, but if there is some issue with the UPS, then they have to go and

search for someone with local shops who will be able to repair the UPS which is

inconvenient.

The existing product, Wipro Power PC with in-build battery backup, cold start options,2 hrs of battery back, less power consumption, and wide voltage range would be more

successful and value for money for these customers as in many states other than

metro cities, there are long power cuts for residential, voltage keeps on fluctuating a

lot and power consumption to household matters a lot.

The in-battery comes under the service contract of Wipro, so it wont be any hassle forthe customer if there are any issues with battery giving them more convenience.

Since the Retail consumers purchase desktops once every 4-5 yrs, they will be morewilling to pay the premium of 4-5K over the standard desktops if they are getting

hassle free maintenance of battery backup and other useful features.


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Enterprise customersPower PC 2

As per the survey the SME and Enterprise customers are not interested in the Build-inbattery and cold start option features of the Wipro Power PC because almost all of

them have a centralize power backup and they would not be interested to pay a

premium of 4-5K as the in-build battery is of very less use to them. But the SME and Enterprise customers are very much interested in features like 50%

less power consumption and wide voltage range.

Hence a second variant of Power PC without the battery and with 50% less powerconsumption and wide voltage range would be much successful in this segment.

The new variant without the battery would be scalable to the existing backupinfrastructure of the various organizations.

Customers are also willing to pay premium for power efficient products hence we canalso mark-up this variant by Rs1000-2000 over the standard desktops.

Standard desktop comes for Rs 26000, Wipro Power PC with BatteryRS 30000 andWipro Power PC without battery can be sold for Rs 27000-28000.


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9. On Job TrainingThis was the third and final phase of the project. During this phase a list of 50 potential

customers for the Wipro IT hardware products was given. We had to call each customer, fix

an appointment, meet them to explain about Wipro offerings and product and services

catalogue and look for any business opportunity. We could fix appointments and meet 25customers and were able to generate some business for Wipro. During the course of

execution of this phase we found that the brand awareness of the Wipro IT hardware

products is less among the organizations due to which Wipro looses a lot of business

opportunities every month. Hence we suggested the management to maintain a database of

both existing and potential customers, taking inputs from all the sales executives and at

least once or twice a month mail them asking for any expansion plans and IT Hardware

requirements. The customers who have any expansion plans or requirements do respond to

such mails and are interested to receive price quotes from Wipro. By doing this the sales

team would ensure the customers remember that Wipro is also a vendor of IT Hardware

products and do not miss on any business opportunity. The List of companies to which we

went for sales calls is attached in annexure 3 and outline of the form to gather requirement

from customers is attached in annexure 4.


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10.REFERENCES http://www.facebook.com/WiproTechnologies?fref=ts http://www.facebook.com/OneBillionRising?fref=ts http://www.facebook.com/MyMitra.RespectWomen?fref=ts http://www.flipkart.com/computers?_pop=flyout&otracker=hp_submenu_computer_Comp

utersHome

http://www.mymitra.com/ http://www.naaptol.com/buy/computers_-_peripherals.html http://shopping.indiatimes.com/computers/computers-computers-home/ http://onebillionrising.org/ http://www.wipro.com/products/desktops/ http://jimsindia.org/National_Business_Quiz_2011.aspx http://pbsmanagement.org/Quiz%20and%20Management.aspx http://blog.iimmantra.com/article/business-gk-quiz-2012 http://www.collegekhabar.com/event/view/ahvan-09-management-business-fest-iim-

indore

http://www.allconferences.com/Regional/CHENNAI http://www.conferencealerts.com/country-listing?country=India http://www.kpmg.com/in/en/issuesandinsights/articlespublications/kbuzz/pages/it-

bpo.aspx

http://zinnov.com/news.php?ev_id=90&PHPSESSID=94b84c7584314911c447cdd640b906c1

http://news.indiamart.com/story/spicejet-start-regional-operations-tier-2-3-cities-mid-july-141846.html

http://www.slideshare.net/probikersagar/metros-in-the-making http://newindianexpress.com/nation/article1483223.ece http://content.timesjobs.com/?p=2932 http://www.thehindubusinessline.com/industry-and-economy/info-tech/mindtree-to-hire-

students-from-tierii-iii-cities/article3911573.ece

http://articles.timesofindia.indiatimes.com/2012-02-16/software-services/31066613_1_tier-ii-development-centre-tier-i-cities

http://emerge.nasscom.in/2008/01/empower-it-taking-it-to-tier-2-cities-in-tamilnadu/ http://articles.economictimes.indiatimes.com/2012-10-01/news/34198145_1_ites-

companies-ites-sector-ites-industry

http://www.itsap.org/events_inner.php?id_inner=240&id=18 http://newindianexpress.com/thesundaystandard/article367082.ece http://www.minglebox.com/article/freshers-job-placements/education-sector-unraveling-

employment-opportunities-in-tier-ii-cities

http://toostep.com/trends/new-model-healthcare-plans-for-tier-ii-iii-towns-by-fortis http://articles.economictimes.indiatimes.com/2012-12-08/news/35689094_1_pimpri-

chinchwad-pimpri-chinchwad-pune-region


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http://business.rediff.com/slide-show/2010/aug/05/slide-show-1-tech-smaller-indian-cities-are-hot-it-bpo-destinations.htm

http://www.kpmg.com/IN/en/IssuesAndInsights/ArticlesPublications/Documents/Indian%20Retail-%20Time%20to%20change%20lanes.pdf

http://www.informationweek.com/hardware/desktop/pc-market-to-shrink-for-second-year-idc/240150018

http://www.gartner.com/newsroom/id/2230815 http://www.thehindubusinessline.com/industry-and-economy/info-tech/acer-bets-on-

enterprise-segment-to-keep-its-no-1-position-in-desktops/article3297378.ece
http://www.informationweek.com/hardware/desktop/pc-market-to-shrink-for-second-year-idc/240150018http://www.informationweek.com/hardware/desktop/pc-market-to-shrink-for-second-year-idc/240150018http://www.informationweek.com/hardware/desktop/pc-market-to-shrink-for-second-year-idc/240150018http://www.gartner.com/newsroom/id/2230815http://www.gartner.com/newsroom/id/2230815http://www.gartner.com/newsroom/id/2230815http://www.informationweek.com/hardware/desktop/pc-market-to-shrink-for-second-year-idc/240150018http://www.informationweek.com/hardware/desktop/pc-market-to-shrink-for-second-year-idc/240150018


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APPENDIX

APPENDIX 1

(Questionnaire for Market Research)

Through this survey we are seeking responses to conduct a research study on consumer

behaviour for academic purposes. A series of questions are given on various aspects of

consumer behaviour. Most of the questions (apart from the few questions) are asked in the

form of statements and the participants are requested to express their agreeableness to the

statement(s) given by checking the appropriate box (indicating options like Yes, No). We

solicit your kind cooperation in conducting the study.

1. Is Power consumption by IT hardware is major part of the total power cost of thecompany?

Yes No

2. Are you using green/power efficient technologies? Yes No

3. Are you conducting any employee training programs related to power efficiency? Yes No

4. What is the source of information for power efficient products? T.V Radio Newspaper Smart phones Posters/Banners/Hangings in malls, showrooms, outlets etc

5. Do you think that electronics companies should manufacture power efficientproducts?

Yes No

6. Please select the following items that are a part of organizations IT infrastructure? Desktops Laptops


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Servers Storage Devices Printers VDI (Visual display interface) Applications (CRM, SCM, SAP)

7. What is the organizations purchase policy of IT Hardware? Once a year bulk purchase As and when required Rate contracts

8. Are you looking for any of the below mentioned solutions? Server optimization/Virtualization Data centre/Disaster recovery Backup solution Mailing solution Any other solution None

9. Please rank the following features in the order of preference while purchasingdesktop:

Performance (RAM, Hard disk capacity, Graphics, Form factor etc) Aesthetics(Physical appearance of the desktop) Price Total cost of ownership (Power consumption, Easy manageability,

Maintenance etc)

Brand name Support services/Uptime/Service level agreement

10.Are you willing to pay a premium for power efficient products? Yes No

11.Would you like to purchase desktops with build in power backup of two hours whichwill reduce the power backup infrastructure cost?

Yes No


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12. Would you like to purchase desktops that would reduce the total powerconsumption by desktops by 50% and operates on 100-300 volts of power supply?

Yes No

APPENDIX 2

(List of Companies Surveyed)

ORGANIZATION NAME

DESIGNATI

ON LANDLINE MOBILE EMAIL

CONSTRUCTION

Technip

Mr.

Somasundara

m IT Manager

22303100 /

22303308(D)

93827004

70 [email protected]

MANUFACTURIN

G

Sanmar Group Gopal VM system

2812 8500 ext


Lucas Indian

Services Sridhar S Head IT

044-


Turbo Energy Mr. Vinod

Dy. General

Manager

Information

Systems

91- 44-

30063576

[email protected]

n

Lucas TVS

V.Kala Gowri

Sankar

General

Manager -

IT

044-

26259763

044-


Wheel India indarsarath Head IT

044-

26234488

98409753


Amararaja

Batteries Jayakumar IT Head

28213270/42

910781

98403565


Chettinad

Cements S. Abhirami IT Manager

28292727/28

291608 extn


Madras Fertiliser Karthik DGM

044-

25941133

94441420


Nippo Batteries R. Swami IT Manager

28242758/28

272711

94440827


Igarishi Motors

India Ltd

Karthi.D/Rajku

mar IT Head 22628199

[email protected]/rajku

[email protected]

Mando India Dileepan IT Head

044-

27156045-47

98404471


IP Rings Udhayakumar IT Head

044-274

52816 / 274

52851

98404261


Hindusthan

Motors Suresh Kumar IT Officer 27641400

99622184


FLSmidth R.Karthikeyan IT Manger 47484051

Karthikeyan.Ramakrishnan@flsmidth

.com

Hyundai Glovis Jayant Das

Sr Manager

- Purchase

044-

47118624

98841267

46

[email protected]/[email protected]

o.in

Johnsons Lift

Sriramachandr

an IT Manager 26152200

[email protected]

m

Molex India Pvt

Ltd

JS

Sreenivashan

Business

Developme 044 22541686

98403117

mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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nt Manager

BYD electronics

India Ltd K.J Vijayan

Assist

Manager -

IT Dept

044-

30558888

95000930


TE Connectivity

Himanshu

Alwani

Senior

Engineer

0120 6794400

extn 432

99100870


Commscope

Ashok

Srinivasan

Nationaltechnical

Manager 080 40150190

99802514


TV Sundaram

Iyengar & Sons

Ltd

S.Balasubrama

niam

Asst

Manager -

ITS

044-

28160853

98946111

98/996261

0758

[email protected]/ba

[email protected]/

[email protected]

Schneider Electric

Kiran

Lagwankar IT Manager 080 43333333

98442919

69

kiran.lagwankar@schneider-

electric.com

Kone Elevators

Shan Secura /

Ganesan /

Gladwin /

Rajagopalan

IT Manager

/ Sys. Admin

/ Asst

Manager

/ IT

Manager 28117706/26

99625142

72

[email protected]

[email protected]

CONSULTANCY

D&B Mr. Arun IT Manager

66779999xtn:


Dexterity Chinnadurai. S IT Manager

044-

42290000

extn 1112 [email protected]

Mobius Nandakumar Sys Admin

44-6100 2750 [email protected]

Srishti

Consultancy and

Services Pvt Ltd

Ramkumar

Venkat IT Manager

044-

26213233

93810013

35

[email protected]/

[email protected]

Corporation of

Chennai

S.C Dinesh

Prakash

Asst

Engineer

044

25619513/92


Comodo

Securities

Solution Pvt Ltd Manickavelu.E

Lead - IT

Infrastructu

re

044-

42022829

98403733


Consim

India/Bharat

Matrimony

Balasubramani

am Sys Admin 044 24631500 [email protected]

ENTERTAINMENT

AND

HOSPITALITY

Club Mahindra Balamurgan G

Sr Manager

- IS 4439142014

97890884

71

balamurugan.ganesan@mahindrahol

idays.com

Sathyam Cinemas Thanigaivel IT Manager 43920432

[email protected];

[email protected]

IT/BPO

Ajuba Anand Shetty IT Manager

044-

30680466

87544489


CAMS Ramakrishnan VP - IT

04428521596

/0516

96000016


FSS

Khaja

Mohideen IT Manager

044-4741

5600

98409850


Syntel

RAMESH

SRINIVAS DGMIT

044-

24407500

98847111


Virtusa

Shakti

Jagannathan IT Manager

044-

66080400

99401511


Quintegra Prasad GIT

Department044-4391

mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]/[email protected]:[email protected]/[email protected]/[email protected]:[email protected]/[email protected]/[email protected]:[email protected]/[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]/[email protected]:[email protected]/[email protected]/[email protected]:[email protected]/[email protected]/[email protected]:[email protected]:[email protected]:[email protected]


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Bhawan Cybertek

Kamal

Kannan/Senthi

l IT Manager

43449000

extn 9102

94441902


Trimble

Information

Technologies

India Pvt Ltd Austin Bomnic

Product

Application

Engg

044-

22541941

95662989


Idealsite

Technologies Pvt

Ltd

R.P

Chandhrakum

ar

Managing

Director

044-

22452825/22

440831

98418330


Photon

S. Janardhan

Reddy

Senior

Manager -

Infrastructu

re 044- 3061800

91766027


Madras

Networking

Company V.Srinivasan IT Manager

044-

65399139

98408106


Softex Infotec Pvt

Ltd

Naveen S.

Gaddam

Tech

Support

Engineer 022 24146432

98693776


Accel Frontline S. Sivakumar

Pre Sales

Manager-

Networking

044-

42252221

98400007


SRA Systems Raghavendra IT Manager 4213 8656 [email protected]

EDUCATION

SERVICES

3 Edge Solutions

Mr.Arun

Kumar/Mr.Diw

akar IT Manager 33783333

98416263

33 -

arunkumar

an [email protected]

BANKING/NBFC/

FINANCE

Polaris

Raymond

Arogyaswamy/

ravichandran

Vice

President

044-39874000

EXTN

5266/398740

00

99620330

31

[email protected]

om

Cashedge India

Pvt Ltd Raja IT Head 42082430 [email protected]

TVS Capital Vishnudevan IT Head

044-


HDFC Bank

P Sarath

Krishna IT Manager

044-

24430152

95436342


Indian Bank

S.Palaniappan/

Modi Kumar AGM

044-

28134480/28

134309

94443960

41

[email protected]/mailsupp

[email protected]

Repco Home

Fianance Limited R.Manikandan

Manager-

EDP

044-

28343948

98402915


Equitas Micro

Finance Mr.Mahesh AGM-IT

044-

42995000

99401912


HEALTHCARE/PH

ARMACEUTICAL

Chettinad Health

City Michael S M IT Head

47413370

/47411000

90947570

00

[email protected]

m

TTK Group R.Srikanth

GM-

Systems

044-

28116108-

10/28113134 [email protected]

ENERGY

TamilnadPetrochemical

ShankarRamakrishnan

GeneralManager -

91 4449030512

91 9840218400 [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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Group IT

ReGen Powertech

Pvt Ltd

Balaji Sampath

Srinivasan

DGM- Infra

and

Expansion

044-

30230200

99400094


Neyveli Lignite

Corporation Ltd

S.

Vijayalakshmi

Chief

Manager/E

DP

04142-

252214

94434265


Saipem

Mr.Balasubra

maniam D. G. M 66840035/36

m.balasubramanian@saipem-

india.com/[email protected]

m

TRANSPORTATIO

N/LOGISTICS

Agility Rajkumar M S

Senior N/w

Analyst

044-

39892828/39

998685

91767210


SICAL S Jothivel

Assist Vice

President -

IT 044 66157097

99401546


Thales Group Kali Charan

IT Manager

/ SecurityOfficer 43961222


IMPORT/EXPORT

Ennore Port

Limited N. Hariharan

Assistant

Manager

044-


TELECOMMUNIC

ATION

Aircel Rajaram PV

Entreprise

Lead 044 42280000

95510893


Zen Exim Pvt Ltd

C.Panneer

Selvam

Technical

Consultanat

079 -

26859890/91

99401632


APPENDIX 3

(List of customers whom we met for sales and promotion of Wipro products)

ORGANIZATION NAME

DESIGNATIO

N LANDLINE

MOBIL

E EMAIL

Technip

Mr.

Somasundar

am IT Manager

22303100 /

22303308(D)

938270


Lucas Indian

Services Sridhar S Head IT 044-22255032 [email protected]

Turbo Energy Mr. Vinod

Dy. GeneralManager

Information

Systems 91- 44-30063576 [email protected]

Lucas TVS

V.Kala Gowri

Sankar

General

Manager - IT 044-26259763

044-

262582


Wheel India indarsarath Head IT 044-26234488

984097


D&B Mr. Arun IT Manager 66779999xtn:9966 [email protected]

Dexterity

Chinnadurai.

S IT Manager

044-42290000 extn


Mobius Nandakumar Sys Admin

44-6100 2750 [email protected]

Club Mahindra

Balamurgan

G

Sr Manager -

IS 4439142014

978908

8471

balamurugan.ganesan@mahindrahol

idays.com
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]


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Sathyam

Cinemas Thanigaivel IT Manager 43920432

[email protected];

[email protected]

Ajuba

Anand

Shetty IT Manager 044-30680466

875444


CAMS

Ramakrishna

n VP - IT 04428521596/0516

960000


FSSKhaja

Mohideen IT Manager 044-4741 5600984098


Syntel

RAMESH

SRINIVAS DGM -IT 044-24407500

988471


Virtusa

Shakti

Jagannathan IT Manager 044-66080400

994015


Polaris

Raymond

Arogyaswam

y

Vice

President

044-39874000

EXTN

5266/39874000

996203

3031

[email protected]

om

Cashedge India

Pvt Ltd Raja IT Head 42082430 [email protected]

TVS Capital Vishnudevan IT Head 044-42954800 [email protected]

HDFC Bank

P Sarath

Krishna IT Manager 044-24430152

954363


Chettinad

Health City Michael S M IT Head

47413370

/47411000

909475


TTK Group R.Srikanth GM-Systems

044-28116108-

10/28113134 [email protected]

Neyveli Lignite

Corporation Ltd

S.

Vijayalakshm

i

Chief

Manager/ED

P 04142-252214

944342


Saipem

Mr.Balasubr

amaniam D. G. M 66840035/36

m.balasubramanian@saipem-

india.com/[email protected]

m

Agility

Rajkumar M

S

Senior N/w

Analyst

044-

39892828/3999868

5

917672


SICAL S Jothivel

Assist Vice

President

IT 044 66157097

994015

mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]/[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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APPENDIX 4

(Outline of the mail to gather requirement and business from customers)

1. Name2. Designation3. Organization4. Contact Details5. Office Address6. Are you looking for any of the below mentioned products or services:

Desktops Laptops Servers Storages Server optimization/Virtualization Data centre/Disaster recovery Backup solution Mailing solution Virtual Desktop Interface Sun/HP/IBM Servers Microsoft Licenses Any other solution

WIPRO Peport

Documents

Transcript of WIPRO Peport