(Windows Type)€¦ · Activate the OTP key according to “2.5 Activate OTP Key ”(Use User ID as...

For B2B Administrators of Samsung Electronics Online Customer DB

OTP Issuance/Use Manual

(Windows Type)

Contents

1. OVERVIEW OF OTP ISSUANCE/INSTALLATION

2. OTP ISSUANCE/INSTALLATION GUIDE

2.1 Apply for OTP Issuance

2.2 Receive E-mail Notifying OTP Issuance

2.3 Download OTP Program

2.4 Install OTP Program

2.5 Activate OTP Key

2.6 Log onto Admin Page

2.7 Administrator Authentication

3. PROCEDURES OF OTP RE-ISSUANCE

3.1 Apply for OTP Re-issuance

4. OTHERS

4.1 Wait for Approval of OTP Issuance

4.2 Instructions to Set the Time

4.3 How to Use Multiple OTPs in One PC

4.4 Solution to the failure in the activation of an OTP Key

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OVERVIEW OF OTP ISSUANCE/INSTALLATION

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[ OTP Work Process ]

What is OTP?One Time Password that is made of a series of numbers and changes periodically

The OTP function is performed through password/OTP authorization when the

Administrator logs onto the Admin Page and exercises his authority (approval, rejection,

withdrawal, etc.) in the Admin Page

OVERVIEW OF OTP ISSUANCE/INSTALLATION

Those who are eligible for OTP apply for OTP issuance in the Type that is suitable for their

PC OS

After approval of OTP issuance by person-in-charge, an email containing OTP Key

information is sent to the applicant

The user installs OTP program for his PC OS, enters key information to use OTP

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OTP ISSUANCE/INSTALLATION GUIDE

2.1 Apply for OTP Issuance

Choose the type of OTP program to use and click on “Confirm”

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2 2.2 Receive E-mail Notifying OTP Issuance

After an application for OTP issuance is approved by the person in charge of approval

(site administrator), an email notifying OTP issuance is sent.

Click on OTP Program Download to download installation files

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2.3 Download OTP Program

Click on “Save” in the file download window and save the file in PC

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2.4 Install OTP Program

Double click on “RSASecurIDMac410.mpkg” that has been downloaded

to run the program

Click on “Run”

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2.4 Install OTP Program (1/2)


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Click on “Install”

Click on “Next”

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Click on “Finish”

Program is being installed

2.4 Install OTP Program (2/2)

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2.5 Activate OTP Key (1/3)


Run the “RSA SecurID Software Token” icon in the desktop screen

Select “Import from Web”

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Copy URL and Activation Code in the received email stated in “2.2 Receive E-mail

Notifying OTP Issuance” and paste them in their respective input box in the “Import Token”

window

Click on “OK”

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Click on “Y”


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Click on “Change Name”, enter OTP key in the Change Name input box

(User ID is recommended)

Click on “OK”

Activation of OTP Key is completed


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2.6 Log onto Admin Page


Log onto the Admin Page

Password and OTP input box comes up

2.7 Administrator Authentication

Enter password

Enter 8-digit code of the OTP program in the OTP input box (the code can be copied

and pasted)

Click on “Confirm” for administrator authentication (password and OTP authentication)

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3.1 Apply for OTP Re-issuance

PROCEDURES OF OTP RE-ISSUANCE

Apply for OTP re-issuance if it is to be used on a new PC or on the PC, of which the OS

is re-installed

When clicking on “OTP Re-issuance”, the same display as the one in “2.1 Apply for

OTP Issuance” is printed

The following application procedures are the same as the procedures after “2.2 Receive

E-mail Notifying OTP Issuance ”

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4.1 Wait for Approval of OTP Issuance

OTHERS

If the OTP application is requested but approval has not been granted yet, “Wait for

Approval of OTP Issuance” is displayed when the user logs onto the Admin Page

If a failure message pops up as below after entering password/OTP in

the Administrator Authentication page, time should be set again

4.2 Instructions for Time Configuration (1/2)

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OTHERS

Double click on “Date and Time” (normally located in the bottom right of the Windows) to

open the “Date and Time Information”

Set the date and time as local date and time

Check the Time Zone of the current location

44.2 Instructions for Time Configuration (2/2)

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4.3 How to Use Multiple OTPs in One PC

OTHERS

Apply for OTP issuance according to “2.1 Apply for OTP Issuance”

After the approval of OTP issuance application, receive the E-mail

notifying OTP issuance as instructed in “2.2 Receive E-mail Notifying

OTP Issuance”

Activate the OTP key according to “2.5 Activate OTP Key ”(Use User

ID as OTP Key)

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4.4 Solution to the failure in the activation of an OTP Key

According to “3.1 Application for the re-issuance of OTP”, an OTP Key

is to be issued again and activation process is carried out accordingly for

the OTP Key that has been issued.

If the activation of an OTP Key continues to fail, please contact the

corresponding site for assistance.

※ Please be noted that it is not recommended that more than three OTP Keys be activated on one PC.

(Windows Type)€¦ · Activate the OTP key according to “2.5 Activate OTP Key ”(Use User ID as...

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