Window on rental housing - May/June 2016

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Windows • may/june 20166 www.austinaptassoc.com

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The advertising and article submission deadline for the July/August 2016 issue of Window on rental housing is May 22, 2016. The advertising and article submission deadline for the September/October 2016 issue of Window on rental housing is July 22, 2016. All material submitted is subject to review and approval of the Austin Apartment Association. The publisher assumes no responsibility for care and return of unsolicited material. The Austin Apartment Association is affiliated with the Texas Apartment Association and the National Apartment Association. For questions concerning advertising, articles or subscriptions, call (512) 323-0990. Window on rental housing is published bi-monthly by the Austin Apartment Association, 8620 Burnet Road #475, Austin, Texas 78757, (512) 323-0990, (512) 323-2979 fax.

The Official Publication of the Austin Apartment Association

8620 Burnet Road #475Austin, TX 78757(512) 323-0990

FAX (512) 323-2979www.austinaptassoc.com

Communications Advisory Committee Chairs

Lindsay Doud ...................(512) 584-3713 Stephanie Naylor ............(512) 335-8138

Publishing Director Kristan ArronaEditor

Jennifer Cox ......................(512) 323-0990 FAX (512) 323-2979

Administrative Staff

Kristan Arrona, Executive Vice President, [email protected]

Dana Bolz, Director of Events/Meetings, [email protected]

Paul Cauduro, Director of Government Relations, [email protected]

Jennifer Cox, Director of Marketing & Communication, [email protected]

Taylor Jackson, CMP, CAE, Director of Business Development [email protected]

Amy Magnuson, Office Manager, [email protected]

Liz Moncrief, Receptionist, [email protected]

Ariel Zimmerman, Director of Education, [email protected]

Event Photos by David Cox www.davidcox.org

2015-2016 Executive committee

2015-2016 board of directors

2015-2016 committee chairpersons

Angel Davila, CAMT, Rainier Management

Victoria Dries, CAPS, Churchill Forge Properties

Travis Fowler, CAS, Century A/C SupplyDesiree Golden, CAM, CAPS,

Foundation CommunitiesKara Haines, CAM, MAASam Levassar, CAS, Camp Construction

Susan Matheny, CAM, CAPS, Austin PMA LLC

Robbie Mejia, Oden Hughes Management

Stephanie Naylor, Carpet WarehouseStephani Park, Oden Hughes

ManagementHeather Reagan, CPM, Lincoln

Property Company

Kay Sachs, CAS, HD SupplyKaren Temborius, CPM, Westdale Real

Estate Inv. & Mgmt.Deborah Vogel, CAS, Redi CarpetEric Watson, CAMT, CAMTII, Western

States Fire ProtectionKatya Watson, CAM, GreystarBen Wells, CAS, UCS

AAA Past PresidentsJohn Harrison* (64)Frank Montgomery* (65)Jim Eichelberger* (66)Andy Wagner* (67)Ray Littlefield* (68)George Nalle* (69)Don Jackson (70)Gene McGregor (71)*Ed Hamel (72)Barry Gillingwater* (73)James Raper (74)Rich Ellmer (75)Jim Solt* (76)Steve Colella (77)Ted Hendricks* (78)

Hank Guerrero* (79)Don Tait (80)Ray Head (81)Ed Norton (82)Bob Benson (83)Jimmy C. Elliott (84)Joe Sharp (85)Dick Obenhaus (86)Susan Melton (87)Carl E. Beck (88)Kim M. McGregor (89)Beth Holt (90)David Stapleton, CPM (91)Sheri Gallo (92)Gina Roberts (93)

Carol Martine, CPM (94)Keith Warner (95)Michael R. Hill, CPM (96)Vicki L. Sharp, NALP, CAPS

(97)Kim M. McGregor (98)Anna Kelley* (99)Bill Roland, CPM, CCIM

(00-01)Tami Martin, NALP, CAMT,

CAM, CAPS (01-02)Carol Martine, CPM (02-03)Joy Lamb, CPM (03- 04)John Raper (04-05)Debi Wehmeier, CPM (05-06)

Renee Clark, CAM, CAPS (06-07)

Sherry Perrin (07-08)Jana Ellis (08-09)Kara Garst, CAPS (09-10)Sarah Thompson, CAM, CAPS

(10-11)Brooke Mahoney, CAPS

(11-12)Sandy Eckhardt (12-13)Colleen Grahn (13-14)Robbie Robinson (14-15)

*deceased

Austin Supervisors Council Robbie Mejia Katya Watson, CAMBuilding Operations Colleen Grahn, CAPS Shelly Rosales, CAM, CAPSCommunications Advisory Lindsay Doud Stephanie NaylorCommunity Outreach Conney Bisson, CAM Lindsey Osborne Education Angel Davila, CAMT Matt Graybill, CAM Missy Sterns, CAM, CAPS

Food Drive Kim McGregor Stephanie Naylor Ben Wells, CASInvestmentLeadership Robbie Robinson, CAM, CAPS, ARMLegislative Stephanie Park Dwayne Stewart Renee Zahn, CAM, NALP, ARMMembership Josh Murphy, CAM Sam Levassar, CAS Deborah Vogel, CAS

Learning at Lunch Lindsey Tuckner

Political Action Committee Sandy EckhardtProducts & Services Council Terri Needham, CAS, Chair Sam Levassar, CAS, Chair-electEric Watson, CAMT, CAMTII, Vice Chair Travis Fowler, CAS, Immediate Past ChairPSC Members at Large Nikki Burleson Sean Cunningham

Rene Flores, CAS Brian Hackworth, CAS Ryan Harmon, CAS Josh Nichols Shonna Schneider, CAS Deborah Vogel, CASYoung Professionals Brian Hackworth, CAS Josh NicholsOf Counsel Bill Warren, Warren Law FirmTAA 512-479-6252NAA 703-518-6141

Robbie Robinson, CAM, CAPS, ARM

IMT ResidentialImmediate Past President

Gus Villegas Merge Management

President

Dwayne StewartChurchill Forge Properties

Secretary/Treasurer

Theresa Ebner, CAM, CAPS LDG Development

President-elect

Joy Lamb, CPM Capstone Real Estate

Services, Inc.VP at Large

Renee Zahn, CAM, NALP, ARM

GreystarVP at Large

Terri Needham, CAS PS LandscapesVice President

Austin ApArtment AssociAtion

512.323.0990

Windows • may/june 2016 www.austinaptassoc.com 7 Windows • may/june 2016

PRESID

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president’s perspective

a fond farewellGUS VILLEGAS

Core Spaces • 2015-2016 AAA President

Thank you for allowing me to serve as your President this year; it has most definitely been

an honor and I feel privileged to have been able to experience serving our industry in this capacity so far. To me, June seems to have been only a few short weeks ago and yet here I am in the home stretch of a busy, exhausting, but most definitely exciting and memorable twelve months. Would I have done a few things differently? I’m sure I would, but don’t get it twisted; this has been a great ride and the journey is one that I will take with me for the rest of my life. I can honestly say that serving in this role for this organization at this time in my life has played a role in shaping my thinking, my personality and my overall core as a human being. How often does that really happen in life?

Recently, Austin had a tremendous showing at the state level from a Professional of the Year standpoint. Each year the Austin Apartment Association submits the three finalists in each of six categories to compete for the same honor at the state level. Austin seems to always have a presence at the state level but I was excited to see that three of the six winners this year were from our association. Katya Watson was honored as this year’s Rita Kirby Regional Property Manager of the Year, Michael Garcia as this year’s Barbara MacManus Apartment Manager of the Year and Erica Diaz as this year’s Anita Marcino Leasing Professional of the Year. What an honor for them and they deserve a huge congrats from us every chance we get!

As the temperatures start rising, social calendars begin to fill up quickly. I ask that you spend some of that free time with us. May Madness is right around the corner and it’s as close to a guaranteed good time as it gets! Come see us at the Salt Lick and enjoy some time with some of your association leaders, present, past and future! Just being involved peripherally is how I started participating and if you’ve never

been to an association event, this one is a good one to make your first.

This industry is, and will always be, family. Although dysfunctional at times, (there, I said it), this is a pretty fantastic family to be a part of. Truth be told, I’ve always had a difficult time with being pigeonholed into a group or category that I’ve never really considered myself to be a part of. Resistance typically ensues but this is one instance where I’m glad I didn’t resist the upward trajectory that was in front of me. Being surrounded by so many other passionate individuals helped, along with a staff that’s so in tune with every aspect of this industry. We have a strong organization that represents us so well at all times. With so many wonderful individuals from all walks of life embedded within our association, we have different perspectives to form our

collective viewpoint. As our economy continues to strengthen, our AAA family will continue to grow along with it. Although I’ve said it before, the future is bright for our industry, not just because of the individuals who stay active within our organization, but also with the number of new individuals who have recently become involved and their ability to reenergize all avenues of this association. Every person counts!

It has been an amazing year and I am so grateful for the opportunity to have served as the President of such a remarkable organization. Although I have mixed emotions that my time is coming to a close, I look forward to the places our new leadership will take us under the leadership of Theresa Ebner. Thank you all for your support over the past year and more importantly for your continued support in making the Austin Apartment Association the best organization to be a part of.

Glass – Mirrors – ScreensWindow & Patio Door Frame Repairs/Replacements

Bevel Strip Mirror EnhancementsCustom Window and Door Screens • Window and Door Glass Replacements

Delivery & Installation Available • 24 Hour Emergency Service

www.ameristarglass.comPHONE 512.910.3050 • FAX 512.910.2003

Serving the Apartment Industry Exclusively Since 1989

It has been an amazing year and I

am so grateful for the opportunity to have

served as the President of such a remarkable

organization.

Thanks for a great year,

Gus!


NEW

MEM

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NEW PROPERTY OWNERS/MANAGEMENT COMPANY MEMBERS

new members

Accent Properties, LLC Rachel Delgado P.O. Box 2722 Texas City, TX 77592 512-653-5917 Number of reported units: 15

Altman Companies Max Stamos 1515 South Federal Highway, Suite 300 Boca Raton, FL 33432 561-997-8661 Number of reported units: 354

Aspen Heights Company Lynnette Mouton 1301 South Cap of TX Hwy, #B201 Austin, TX 78746 512.910.3527 Number of reported units: 346

Buono & Associates John Buono P.O. Box 341797 Austin, TX 78734 512-468-2241 Number of reported units: 300

CMRS Consulting, LLC Corey Waggoner 11404 Walnut Ridge, #14 Austin, TX 78753 435-862-9004 Number of reported units: 2

Dew Property Management Gregory Williams P.O. Box 1711 Pflugerville, TX 78691 512-337-2898 Number of reported units: 10

Dudley & Dudley Enterprises, Inc Jeffery Dudley P.O. Box 144892 Austin, TX 78714 512-923-7283 Number of reported units: 36

Eureka Multifamily Group Junior Trevino 2324 Wilson Street Austin, TX 78704 512-900-5945 Number of reported units: 70

Ewan Properties Ken Ewan 30313 St Andrews Dr Georgetown, TX 78628 512-869-1511 Number of reported units: 5

Finkel Properties Matt Finkel 10226 Missel Thrush Dr Austin, TX 78750 512-740-6836 Number of reported units: 1

Floreani Properties Alexandra Floreani 4210 Avenue C, Apt A Austin, TX 78751 510-862-2771 Number of reported units: 8

GWR Management LLC Lelia De La Cruz 1800 West Loop South, Suite 1925 Houston, TX 77027 281-276-8806 Number of reported units: 176

Hamon Properties Philip Hamon 418 Arch Bluff San Antonio, TX 78216 210-386-4555 Number of reported units: 9

Harris Properties Ken Harris 5902 Kayview Austin, TX 78749 512-288-2022 Number of reported units: 0

Hempstead & Associates Chuck Hempstead 5750 Balcones Dr, #201 Austin, TX 78731 512-873-8195 Number of reported units: 2

Hollender & Tambunga Properties Rasa Hollender Linda Tambunga 805 Onyx Court San Jose, CA 95117 773)436-7466 Number of reported units: 1

Huntley Properties Dean Huntley 1900 Abbeygale Drive Mckinney, TX 75071 214-263-7229 Number of reported units: 1

Jeffery Properties Lisa Jeffery 308 Engineers Pass Jarrell, TX 76537 512-363-7594 Number of reported units: 1

JW Management Jason Wigginton 1199 Lake Island Dr Canyon Lake, TX 78133 830-935-3770 Number of reported units: 4

LK Ventures, LLC Julie Cardenas PO Box 92633-2633 Austin, TX 78709 512-461-6413 Number of reported units: 22

Mery Properties Guy Mery 6602 La Concha Pass Austin, TX 78749 512-288-4207 Number of reported units: 4

Old West Austin Properties, LLC Clay Cowan 1403 West 6th Street Austin, TX 78703 512-476-8591 Number of reported units: 3

Osher Kal Management Rachel Kalisky 9705 timber Ridge Pass Austin, TX 78733 512-748-5351 Number of reported units: 10

Oxford Enterprises Management Kara Garst 8411 Preston Rd, #711 Dallas, TX 75225 214-754-0577 Number of reported units: 256

Parker Properties Stephanie Parker 3105 Welton Cliff Dr Cedar Park, TX 78613 512-751-6370 Number of reported units: 1

PBOC Michele Migl 16920 Crystal Downs Cove Austin, TX 78717 512-341-9075 Number of reported units: 10

Rice Properties Tim Rice 104 West Laurel Ln San Marcos, TX 78666 512-557-4818 Number of reported units: 12

Sapphire Capital Michael Johnson 2610 Melekhin Bnd Cedar Park, TX 78613 512-401-3749 Number of reported units: 0

AAA welcomes these new members who joined the association between December 1, 2015 and March 31, 2016. When deciding where to make your next purchase

for your property, please consider an AAA supplier member.NOTE: Due to unforeseen circumstances, the new members printed in the last issue of the

Window did not contain members who joined between December 1, 2015 and January 31, 2016. Those new members are listed below. Sorry for the inconvenience.


NEW

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NEW SUPPLIER COMPANY MEMBERS

Signature Realty Vic Antolik P.O. Box 141173 Austin, TX 78714 512-577-5600 Number of reported units: 4

SRPMC Camden Rapp 144 Corte Anita Greenbrae, CA 94904 512-947-9268 Number of reported units: 1

Strata Equity Group, Inc. Christine Lopez 3300 Wells Branch Pkwy Austin, TX 78728 512-244-3300 Number of reported units: 348

TDC Management Amber McCoy 3411 Richmond Ave, #200 Houston, TX 77046 832-209-1200 Number of reported units: 326

Troxell Duane Greg Troxell 2102 Green Oaks Circle Round Rock, TX 78665 512-731-6262 Number of reported units: 3

TXA Properties McKinley Parker 4412 City Park Rd, #1 Austin, TX 78730 512-560-7990 Number of reported units: 22

Village Green Mgmt Company Dallas Gregory 500 Quorum, Suite 210 Dallas, TX 75254 214.431.3089 Number of reported units: 0

Willie Limited Partnership Cindy Sue Willie 3001 Old Bliss Spillar Manchaca, TX 78652 512-494-5337 Number of reported units: 4

Woods Properties Sarah Woods 14605 Ballyclarc Dr. Austin, TX 78717 512-571-6580 Number of reported units: 1

Windows-Dealers Ameristar Screen and Glass CJ Reed P.O. Box 59602 Dallas, TX 75229 512-910-3050 www.ameristarglass.com

Advertising-Internet Apartment List James Wiersma 1221 Omar St Houston, TX 77008 404-735-1288 www.apartmentlist.com

Roofs-Contractors Assurance Roofing Dan Keiderling 4009 Banister Lane Austin, TX 78727 512-731-9446 www.assuranceroofer.com

Safety Equipment Auto-Out Cooktop Fire Protection Robin Williams 1911 Windsor Place Fort Worth, TX 76110 817-924-1370 www.auto-out.com

Construction-General AYS Capital & Renovations, LLC Joey Susan 302 E Milam Street Round Rock, TX 78664 512-454-5704 www.ays-capital.com

Insurance-Commercial Bellamy Insurance Group LLC Matt Murray 2315 Riddle Road Austin, TX 78748 512-717-4944 www.biginsurancesolutions.com

Trash Removal Bio-One Austin Matt Mistica 13492 Research Blvd, Suite 120, #359 Austin, TX 78750 512-897-9193 www.BioOneAustin.com

Odor Control Blackmon Mooring of Austin Serena Nikonowicz Blackmon Mooring Round Rock, TX 78664 512-574-8043 www.BlackmonMooring.com

Internet-Service Providers CampusConnect Rob Paver 715 West 23rd Street Austin, TX 78705 512-717-0808 www.campusconnect.net

Roofs-Cleaning Centex Nice & Clean Adam Merrill PO Box 631 Buda, TX 78610 512-750-5552 www.centexclean.com

On-line Property Mgmt. Connect2Court J Daniel Maggard 600 W Peachtree St, Suite 1510 Atlanta, GA 30308 404-500-5743 www.connect2court.com

Emergency Cleaning Solutions Christopher Brown 2902 Briarcroft St San Antonio, TX 78217 512-382-7243 www.emergencycleaningsolutions.com

Signs Facility Innovations Group, LLC Ed Fahrenkrug P.O. Box 40076 Austin, TX 78704 512-655-3676 www.facilityinnovationsgroup.com

Security Systems Firetrol Protection Systems, Inc. John Rogers 4616 W Howard Ln, #700 Austin, TX 78728 512-687-0115 www.firetrol.net

Entertainment FunFlicks Outdoor Movies Darrell Landers 9600 Great Hills Tr, Ste 150W Austin, TX 78759 512-501-6362 www.funflicks.com

Call About our FREE Custom Measure Screen Inventory Program

Window Screens – Patio Door Screens

www.ameristarglass.com

PHONE 512.910.3050 • FAX 512.910.2003Serving the Apartment Industry Exclusively Since 1989

needscreens?

New Members

continued on page 10

AAA Trade ShowSeptember 29

Palmer Events Center


NEW

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Flooring-Vinyl/Laminate Gallardo Coatings David Gallardo 112 Segovia Way Pflugerville, TX 78660 512-207-0660

General Contractors Global Restoration Services Eric DeLeon 7210 Elusive Pass San Antonio, TX 78233 210-347-8431

Landscape Installation & Maintenance Greater Texas Landscapes, Inc. Deborah Cole 1141 Penion Austin, TX 78748 512-462-2311 www.gtlandscapes.com

Roofing Services Heritage Construction Co, LLC Daphne Flores 921 W New Hope, Suite 102 Cedar Park, TX 78613 512-528-5559 www.heritagecctx.com

Resident Screening Service HomeMe Reggie Shipman 8509 Steller Dr Playa Del Rey, CA 90296 310-227-4693 www.homemeapp.com

Fire Alarm Systems Impact Fire Services Rob Thomas 14000 Summit Drive, #700 Austin, TX 78728 512-243-7788 www.centuryfp.com

Stucco & Exterior Coating Contractor Keith Barker Roofing and Solar Keith Barker 219 Industrial Blvd Austin, TX 78745 512.447.7663 www.Barkerroofingaustin.com

Copier/Printers Knight Office Solutions of Austin, LLC Troy Nguyen 4030 W Braker Lane, #320 Austin, TX 78759 512-617-7080 ext. 137 www.knightoffice.com

Paint Sales Landmark Paint & Supply Preston Sams 3200 Commander, #108 Carrollton, TX 75006 214-905-3436 www.landmarkpaint.net

LeaseHawk Kevin Telfer 16435 N. Scottsdale Rd. Ste. 280 Scottsdale, AZ 85254 888-348-8620 www.leasehawk.com

Maintenance Supplies Lowe’s Companies Gregg Bennett 5510 South IH 35 Austin, TX 78745 512-441-0329 www.lowes.com

Washer/Dryer-Rental Luxe Appliances Mitchell Andrus 9906 Gray Blvd, #K Austin, TX 78758 512-940-1023 www.luxelaundryrentals.com

Cleaning Service- Crime Scene Micro Services Anthony Allbritain PO Box 82555 Austin, TX 78708 512-662-5752 www.microservicegroup.com

NUGREEN Landscaping Service David Klein 6001 W Parmer Lane Suite 370-185 Austin, TX 78727 512-736-0113

Remodeling & Repair-Building Contractor Oneway Renovations, Inc Amador Verastegui PO Box 81112 Austin, TX 78708 512-740-7206 www.onewayaustin.com

Carpet-Cleaning Repair Dyeing Service Platinum Carpet Restoration Kenny Quint 5114 Balcones Woods Dr, #307-442 Austin, TX 78759 512-496-2435 www.platinumcr.com

Carpenters Radley Staffing Jon Lantrip 9600 Great Hills Trail, Suite 150W Austin, TX 78759 512-502-3030 www.radleystaffing.com

Water-Extraction Restoration King Miles Hanson 8711 Burnet Road Austin, TX 78757 512-640-5464 www.restorationking.net

Movers Simpler Moving Layne Norris 7413 Cayenne Lane Austin, TX 78741 409-728-4665

Gates-Automatic & Manual Site Safe Security Kim Bourgeois 16502 Northchase Drive Houston, TX 77060 281-726-7810 www.sitesafesecurity.com

Magazine-Apartment Listings SMART Apartment Data Nichole Williams PO Box 160781 Austin, TX 78735 800-594-2133 www.SmartApartmentData.com

Access Control Gates-Iron Swift Access Control Mario Vasquez 3585 Rocking J Road Round Rock, TX 78665 512-470-7575 www.swiftcorptx.com

Welding TBC Services, LLC Tom Burghart P.O. Box 1383 Round Rock, TX 78680 512-217-8020 www.tbc-services.com

Counter Top Installation The CounterSource, Inc Annie Doyle 199 Park 35 Cove N Buda, TX 78610 512-438-9352 www.countersource.net

Employment Agencies-Temporary The Personnel Store, Inc. Scott Cunningham 823 Congress Avenue, #210 Austin, TX 78701 512-236-1400 www.thepersonnelstore.com

Paint-Contractors Top Pick General Maintenance LLC Carlos Gonzalez 402 West Palm Valley Blvd #347 Round Rock, TX 78664 512-507-8306

Construction-General TPI Painting, Inc Al Torres 5218 Spruce Street Bellaire, TX 77401 713-668-7986 www.tpiinc.com

Small Business Bank TruWest Credit Union Hal Solomon 13609 N IH 35, Bldg 4 Austin, TX 78753 512-763-9266 www.truwest.org

Washer/Dryer-Sales WASH Multifamily Laundry Systems Mike Gagliardi 3004 Onslow Dr. Austin, TX 78748 800-421-6897 ext. 1319 www.washlaundry.com

WaterCentric, LLC Kenneth Cook 4720 Dozier Rd. Ste. C Carrollton, TX 7010 800-476-0812 www.watercentric.com

Cleaning Service Zuniga Lone Star Painting and Cleaning, Inc Oscar Zuniga 1411 Mearns Meadows Blvd Austin, TX 78758 512-832-5728

New Members

continued from page 9

NEW SUPPLIER COMPANY MEMBERS (CONTINUED)


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1 Operation K.I.S.S. Kick-off 2-5 CAPS Designation Course 8:30am-4:30pm3 Legislative Committee – CLOSED MEETING AAA 12pm6 ACC/Goodwill NALP & CAMT Graduation AAA 9am9 2016 Real Estate Power Lunch Hyatt Regency Austin 11:15am-1pm10 Dear Residents: We Love You But We’re Raising Your Rent AAA 8:30am-11:30am10 Education Committee AAA 12pm11 I’m a Millennial in a Baby Boomer Body AAA 8:30am-11:30am11 Community Outreach Committee AAA 12pm11 Webinar Wednesday: Setting Appointments with Prospects 1pm-2pm12 May Madness at the Salt Lick Salt Lick BBQ Pavilion - Driftwood 6pm-10pm17 Young Professionals Committee AAA 12pm18 Member Connection Happy Hour Park at the Domain 5:30pm-7:30pm19 Learn at Lunch with CORT AAA 12pm-1pm24 Leasing 101 AAA 8:30am-11:30am25 Executive Committee – CLOSED MEETING Headliner’s Club 12pm25 Webinar Wednesday: Leadership Essentials 1pm-2pm25 AAA Board of Directors AAA 5pm 27 & 30 AAA office closed for Memorial Day

7 Legislative Committee – CLOSED MEETING AAA 12pm8 Community Outreach Committee AAA 12pm13-18 NAA Conference San Francisco 14 Communication Advisory Committee AAA 10:30am14 Education Committee AAA 12pm14 Young Professionals Committee AAA 12pm16 Learn at Lunch with Hines Pool & Spa AAA 12pm-1pm24 PropertyoftheYearAwards/ InstallationofOfficers HyattDowntown 6pm-10pm28 ROI Exchange AAA 12pm-1pm29 Maintenance Roundtable AAA 2pm-3pm

4 AAA office closed for Fourth of July5 Legislative Committee – CLOSED MEETING AAA 12pm12 Education Committee AAA 12pm13 Young Professionals Education Session AAA 9am-10am13 Community Outreach Committee AAA 12pm13 BusinessExchange NorrisConferenceCenter 4pm-8pm20 Executive Committee – CLOSED MEETING Headliner’s Club 12pm20 AAA Board of Directors AAA 5pm 21 Learn at Lunch with Minol USA AAA 12pm-1pm27-29 TAA Summer Board Meeting – San Antonio

2 Legislative Committee – CLOSED MEETING AAA 12pm9 Education Committee AAA 12pm10 Community Outreach Committee AAA 12pm16 Young Professionals Committee AAA 12pm18 Learn at Lunch with Hire Priority Staffing AAA 12pm-1pm

Calendar of eventsmay

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Windows • may/june 2016 www.austinaptassoc.com 13

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on the moveConneyBisson, CAM, has accepted a position with RainierManagement as a Mulit-Site Community Manager. Conney is a CAM designate with the National Apartment Association and very involved and passionate with her voluntary role in the Austin Apartment Association. Conney says, “It is a true honor to be on-board with a company that is passionate about education and building a future for their staff. Rainier Management is an example of a true family of

multi-family experts working as a team to achieve goals and expectations of, not only our company, but our community.”

David Pritchard has started a new pest control company, LP PestSolutions. David is a past PSC Chair and a longtime member of AAA. David hopes to continue to provide a great pest control service to AAA members.

CarpetWarehouseis pleased to announce the addition of two new Flooring Specialists, MattGraybill, CAM (left)

and DerekLegendre(right). Both Matt and Derek are active members of AAA and Derek is a past PSC Chair of the association. Both gentlemen are excited about being

part of the Carpet Warehouse family.


CLU

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club m.e.d. (mAking An economic difference) reception

April 6, 2016J.W. Marriott Downtown Austin

Members of Club M.E.D. (Making an Economic Difference) and special guest Representative Paul Workman were treated to an invitation-only reception at the J.W. Marriott this April.

We are all so proud of the members who are first time donors and those who have continued to renew annually to Club M.E.D.; your support is crucial to advancing the multifamily rental housing industry in Central Texas.

The funds raised by Club M.E.D. provide the financial support needed to promote our AAA Political Action Committee’s legislative agenda, and provide education and increase industry awareness amongst our association members and political representatives alike. Since the inception of this program in April 2010, members have donated over $60,000. A huge thank you goes to each and every one of you for making an economic difference for the multifamily rental housing industry.

Want to be a part of Club M.E.D.? Fill out the donation form in this issue, sign up online at austinaptassoc.com, or call the AAA office at 512-323-0990.

2016 Club M.E.D. Investors Reception

TAA Director of Government Affairs David Mintz (center) with AAA members and Club M.E.D. contributors Adrian Garcia and Kris Burleson

AAA Director of Government Relations Paul Cauduro (l) and AAA Executive Vice President Kristan Arrona (r) with Representative Paul Workman

AAA PAC Chair Sandy Eckhardt thanks Representative Workman for attending the Club M.E.D. reception


CLU

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club m.e.d. donors – thAnk you!ClubM.E.D.(MakinganEconomicDifference)Donors

Help the multi-family rental housing industry keep a legislative voice by joining Club M.E.D. at austin.aptassoc.com/club-med.

Kristan ArronaJohnny AtkinsonJeanna BarnesCindi BewleyConney BissonKenneth BohanKris BurlesonNikki BurlesonPaul CaduroConnie CalixSean CunninghamJamie DoLindsay Doud

Victoria DriesTheresa EbnerSandy EckhardtTravis FowlerAdrian GarciaMichael GarciaNoble GlennColleen GrahnCarla GuerraBrian HackworthRyan HarmonJoy LambSam Levassar

Brooke MahoneyAmy MaplesShonna MarquisCarol MartineChristy MartinezSteve MatchaKim McGregorShay MicklerRhonda NavarroStephanie NaylorTerri NeedhamLindsey OsborneStephani Park

Sherry PerrinRobbie RobinsonJR RodriguezBill RolandKay SachsAnna SamaratungaChristy SanchezLisa SimpsonLisa SotoMissy SternsDwayne StewartKaren TemboriusBob & Linda Thompson

Chris ToliverKelsea VernonGus VillegasDeborah VogelBill WarrenEric WatsonKatya WatsonBen WellsDoc YoungRenee Zahn


IND

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industry updAtePAUL CAUDURO

AAA Director of Government Relations

City of Austin Ordinance Takes Aim at Criminal Background Checks

The Austin City Council has adopted a “Fair Chance Hiring” ordinance that now requires companies to delay checking the criminal history of job applicants until after they have received a conditional offer of employment. Sometimes also referred to as a “Ban the Box” ordinance because it eliminates the check-box section of a job application that asks the applicant to disclose any criminal history, the ordinance aims to increase job opportunities to those with criminal histories.

As adopted, the ordinance would apply to employers with at least 15 workers. A company can still refuse to hire a person based on criminal history but only after considering the “nature and gravity” of the offense, the length of time that has passed since the offense and the scope of the job the person wants.

The ordinance exempts any positions for which federal, state or a local law disqualifies an individual based on criminal history. The Austin Chamber of Commerce requested a change to allow a background check after an initial interview while the Austin Apartment Association requested an exemption from the ordinance for any position involving entering a person’s residence. Both requests failed to pass.

As it now stands, prospective employees alleging a violation of this ordinance can file complaints with the city’s Equal Employment and Fair Housing Office. For the first

year, violators of the ordinance will receive only a warning but beginning April 2017 the city may fine companies up to $500 for violating the ordinance. After April 2017 companies can receive a first-time offender warning with no fine if they participate in a training program to understand the requirements of the ordinance. The City of Austin will soon post information on best practices for complying with the ordinance as part of an education campaign about the ordinance.

On this topic, the current edition of the REDBOOK offers guidelines for property owners to consider when a job applicant has record of committing a felony. The REDBOOK cites that lawsuits against employers have been filed under the theory that criminal background checks can have a “disparate impact” on protected classes regardless of their original intent, and notes that the Equal Opportunity Employment Commission has taken the position that criminal history screening should be undertaken later in the employment process and has further cautioned against penalizing applicants for distant crimes or crimes not relevant to the position. Contact AAA staff for more information about this issue.

Members of the AAA joined with that National Apartment Association (NAA) and nearly 170 affiliated associations from across the country for their largest ever advocacy campaign during the annual Capitol Conference recently held in Washington, D.C.

In NAA’s effort to have apartment industry professionals visit all 535 members of Congress, the AAA did its part by visiting the offices of every congressional member that represents the Austin area. During the visits the AAA contingent helped convey the message that, nation-wide, the apartment industry provides homes to 38 million Americans, contributes $1.3 trillion annually to the economy and supports 12.3 million jobs.

When discussing the issues, AAA members joined the chorus of NAA voices and focused on these three key issues:

The Americans with Disabilities Act (ADA) and Fair Housing Accessibility: That the industry supports legislation that provides a business owner with the opportunity to cure an

alleged ADA deficiency prior to the initiation of a lawsuit.National Flood Insurance Program (NFIP) and

Reauthorization: That legislation reforming the NFIP and providing for long-term reauthorization of the program before it expires in September 2017 is needed, and;

Section 8 Housing Choice Voucher Program: That the Senate must take up and approved legislation already approved by the House that reforms the Section 8 program, including the contract term, property inspections, tenant screening and funding stream.

For more information about the economic impact of apartments, including impacts specific to the Austin area, go to www.weareapartments.org.

For more information about the issues discussed with members of congress contact the AAA staff or the NAA at 703-797-0616 or www.naahq.org/governmentaffairs or the NMHC at 202-974-2300 or [email protected]

AAA Helps in the “Strive for 535” at the NAA Capitol Conference


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nAA cApitol conferenceWashington, D.C. • March 2016

During the NAA Capitol Conference, delegates from around the county gave presentations on Accessibility, Section 8 and National Flood Insurance to members of U.S. Congress.

Accessibility: Fair Housing and ADA NAA members support the accessibility design and

construction requirements. However, enforcement efforts should recognize compliance methods that address real-world conditions. The opportunity to cure alleged incidents of non-compliance would also support the goals of both the ADA and the Fair Housing Act by improving access for persons with disabilities. The “ADA Education and Reform Act of 2015” provides a business owner up to 120 days to cure an alleged ADA design defect prior to initiation of a lawsuit.

Section 8 Housing Choice Voucher ProgramThe public-private Section 8 Housing Choice Voucher

Program could be the nation’s most effective affordable housing and community development tool. However, it is plagued

with inefficiencies, burdensome regulatory requirements and a flawed funding system. Lawmakers should address these issues to attract private housing providers’ participation in the voluntary program. The “Housing Opportunity through Modernization Act” provides common sense reforms in the Section 8 Housing Voucher Program.

National Flood Insurance ProgramGiven federal requirements for apartment owners to

purchase flood insurance, Congress should support measures that ensure the NFIP program can continue to operate long term and that affordable coverage options exist. The “Flood Insurance Market Parity and Modernization Act” expands coverage options for at-risk property owners by clarifying that insurance from private carriers outside of the National Flood Insurance Program meets existing requirements.

NAA Capitol Conference


Guest speaker Senator John Cornyn at the NAA PAC reception during the Governance meetings

Tami Martin and Jeff Lowry at the Hay Adams, location of the PAC reception

Houston delegation Ed and Eileen Sabinsky pose for a photo during the PAC reception with Kristan Arrona

Theresa Ebner and Colleen Grahn greeted by AAGD President Mike Clark during the training for Hill visits

Kim McGregor and Paul Cauduro discuss strategies for the Austin visits on the Hill

Theresa Ebner discusses the Section 8 Housing Choice Voucher Program with staff member from Congressman John Carter’s office

Gus Villegas presents the viewpoint of the

industry as it relates to Accessibility, Fair

Housing and ADA


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NAA Capitol Conference


(above) AAA delegation in Congressman John Carter’s office

(right) During the meeting at Congressman Lamar Smith’s office, Theresa talks about the national Flood Insurance Program.

Paul Cauduro (r), AAA Director of Government Relations, met with United States Air Force Colonel Nicole Malachowski. Colonel Malachowski has flown 200 combat hours and is the first woman pilot to be part of the United States Air Force Thunderbirds. She now serves as Executive Director of Joining Forces, which is a White House initiative that works hand in hand with the public and private sectors to ensure that service members, veterans and their families have the tools they need to succeed throughout their lives and is helping in the national effort to end veteran homelessness.

Windows • may/june 2016

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Delivering 5-Star Laundry Service to Austin


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who sAid thAt?

get to know the 2016 aaa lyceum graduates

AAA graduated its fourth year of Leadership Lyceum students in 2016. This program works to identify and develop a well-formed and highly motivated group of emerging multifamily housing leaders within the Austin membership, as well as develop people with a broad based vision for - and strong commitment to - the mission and strategic objectives of the association. During the course of the program, the students have the opportunity to grow their knowledge on advocacy, association management, community outreach and leadership.

Maybe you know some of these future leaders, and perhaps a few are new faces to you. We asked our Lyceum grads to answer a brief personal questionnaire to help the rest of AAA learn a bit about them.

Front row: Nikki Burleson, Shelley Hess-Franz, Rhonda Navarro, Michael GarciaMiddle row: Christy Sanchez, Kelsea Vernon, Lyndsay Tuckner, Lindsey Osborne, Lisa Soto

Back row: Rene Flores, Christie Pyle, Leslie Schiemann, Brian Hackworth

MICHAEL “KING OF THE HILL”

GARCIA CAM, CAPS

General Manager, Capstone Real Estate Services

If you could eliminate one weakness or limitation in your life, what would it be? My hand writing. I think after 3rd grade my hand writing just stayed consistent after that.What would you do if you won the lottery? Allow my parents retire and let them enjoy life. Buy lots of land and create a huge ranch to be able to have adventure on my own land. Travel the world. Create a recreation spot here in Austin where children could utilize gym, computer, and tech classes, and build their talents.What talents do you have? I’m still developing one, but I will say I have the talent to create positivity in a negative scenario, I’m a great motivator and I can speak super-fast. Best thing you learned during the Lyceum classes?Understanding the importance of how our association plays a major role to assist our industry at a national level is key. Visiting with council members in our districted and creating a relationship will - and can - help the association in the future.

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SHELLEY “I HATED MY HIGH SCHOOL NICKNAME” HESS-FRANZCommunity Manager, Greystar

What is one guilty pleasure you enjoy too much to give up?WineWhere’s your favorite place to take an out-of-town guest?Trattoria Lisina/Duchman Winery (restaurant/winery in Driftwood)What’s your favorite saying? “Alright, alright, alright.” - Matthew David McConaugheyShare a piece of life advice you’ve received.

If you have to think twice about doing something that you’re unsure about, then you probably shouldn’t do it.Best thing you learned during the Lyceum classes?I gained a better overall understanding of the Board members, their roles and what it takes to get to that level of participation.

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Windows • may/june 2016 23 Windows • may/june 2016 www.austinaptassoc.com

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LINDSEY “LINDSER” OSBORNETerritory Sales Manager, CORT

What’s a strange occurrence you’ve experienced but have never (or rarely) shared with anyone?

When no one is looking my dog winks at me… seriously.

What’s your favorite saying?

“Life is short, smile while you still have teeth.”

What do you consider unforgivable?

Eating the last cookie.

What talents do you have?

I am pretty creative I would say in a lot of different areas, cooking, design and art.

Best thing you learned during the Lyceum classes?

I loved learning about how the Austin Apartment Association started and how it has grown.

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BRIAN “HACK” HACKWORTH, CASSales, Impact Floors

When making an entrance in to a party, do you make your presence known, or do you slip in quietly?I want to make sure people know I am there!What would you do if you won the lottery?Become a real estate mogul. No Joke.What’s the farthest away place you’ve ever travelled?North- Banff Canada, South – Costa RicaDo you have a catchphrase?“I got you covered”… And no, it’s not because I sell flooring. Best thing you learned during the Lyceum classes?Solidified that this is the industry I want to be in.

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What is one guilty pleasure you enjoy too much to give up?

TACOS!!!

What’s a strange occurrence you’ve experienced but have never (or rarely) shared with anyone?

I’ve seen a UFO

What’s something that amazes you?

Joy in the face of adversity

Have you ever met any celebrities?

I’ve partied with Matthew McConaughey

What did you do yesterday?

Worked from sun up to sunset, then made dinner, then got on the

computer and worked some more


The omnipotence of team work!

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LISA “LEES” SOTOSenior Community Manager, IMT Residential

What’s the farthest away place you’ve ever travelled?CancunWhat do you consider unforgivable?BetrayalHave you ever met any celebrities?

Ryan Philipe, Dennis Quaid, Dion Sanders, The Undertaker, Roy Williams, Ricky Williams, Kevin Durant, Aimee TeegardenWhat did you do yesterday?I assisted at a new property IMT just purchased.Best thing you learned during the Lyceum classes?Just the overall function of how the AAA works is amazing. You don’t really realize all the parts that are involved to have a successful association.

RENE “THE SAUCE BOSS” FLORES, CASService Estimator, Crystal Clear Pools & Spas

CHRISTI “I PREFER TO BE CALLED CHRISTI” PYLERegional Property Manager,

Northland Investment Corporation

What is one guilty pleasure you enjoy too much to give up?Wine and Reality TVDo you have a catchphrase?“We Got This”What talents do you have?Excel WizardHave you ever met any celebrities?Yes, Gary Allen, Henry Winkler, Vanilla IceBest thing you learned during the Lyceum classes?How the politics work and how being involved and being a voice will help in our industry.

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ARE WORK APPROPRIATE” SCHIEMANNCommunity Manager, Westdale

hWhen making an entrance in to a party, do you make your presence known, or do you slip in quietly?

I always look for someone I know and, if I can’t find them, I head straight for the food and drinks.

If you could eliminate one weakness or limitation in your life, what would it be?

Self-doubt

Where’s your favorite place to take an out-of-town guest?

Barton Springs Pool, shopping along

South Congress, two-steppin at the Broken Spoke

What’s the farthest away place you’ve ever travelled?

Ireland

What did you do yesterday?

Ran 5 miles and had dinner at Salty Sow


Great networking

CHRISTY “LET’S LEAVE IT AT CHRISTY” SANCHEZ

Senior Regional Manager, Alliance Residential


Vancouver, BC

What would you do if you won the lottery?

Travel farther than Vancouver

What’s something that amazes you?

That there is no cure for cancer yet.


Cruelty to kids or animals

Share a piece of life advice you’ve received.

Work will always be there tomorrow and to remember the importance of life balance. That is a struggle for me at times.


It was all great! I really enjoyed the communication with the media section.

LYNDSAY “JUST LYNDSAY” TUCKNER

District Manager, US Residential Group

What is one guilty pleasure you enjoy too much to give up?LactoseIf you could eliminate one weakness or limitation in your life, what would it be?ADD is both a blessing and a curse. I wish I could harness the super powers that ADD gives, but eliminate the debilitating traits it sometimes causes. What’s a strange occurrence you’ve experienced but have never (or rarely) shared with anyone?A strange occurrence to most people happens almost daily in a property manager’s life. What would you do if you won the lottery?I would travel the world and build orphanages in third world countries. Nah, I would sit in cabanas drinking fruity alcohol.What’s something that amazes you?The wisdom of small children amazes me. We should all keep it as simple as children. Best thing you learned during the Lyceum classes?Knowledge of, and the encouragement to, be active in the legislative process was my favorite part of the Lyceum Class. All members of the association are welcome in the process and can truly be part of making a difference in our industry.

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RHONDA “RHOWDY RHONDA” NAVARRO, CAM

Community Director, Milestone Management

If you could eliminate one weakness or limitation in your life, what would it be?

Giving way too many chances and setting boundaries.

Do you have a catchphrase?

“Welcome to Hollywood...”


You forgive and move on


Happiness is a choice and everything else is a matter of perspective.


Importance of leadership and representation. How it all comes together.

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NIKKI “NIK” BURLESONRegional Sales Manager, BG Staffing

When making an entrance in to a party, do you make your presence known, or do you slip in quietly?

I sneak in quietly. Haha! I want to say “Hi,” to everyone and get that party started!


Zurich, Switzerland

What would you do if you won the lottery?

Keep working, take amazing vacations, and share with the family and charities. Hoping for a big win here!

Do you have a catchphrase?

“My legs are sweat’n mama” – Sissy in Urban Cowboy


Received this advice 13 years ago and live by this now… “Don’t question why things do or don’t happen in life, but find peace in the moment and trust that you will soon be living the answer.”


Overall, I learned that Leadership comes in many forms and there is a leader in all of us. It can be through coaching, volunteering, guidance, advocacy, supporting behind the scenes, or simply discovering your own strengths and sharing with others. It was a huge honor to part of this year’s Lyceum group.

Want to read more of what our Lyceum grads have to say? Play our quiz, “Who said it?”

at austinaptassoc.com.

KELSEA “KELSEA” VERNON, CAMCommunity Manager, Greystar

What is one guilty pleasure you enjoy too much to give up?Trashy TV, I love the Real Housewives and Keeping up with the Kardashians!

Where’s your favorite place to take an out-of-town guest?

The Tap Room in San MarcosWhat talents do you have?I can talk to anyone

Have you ever met any celebrities?

Yes, the Property Brothers renovated a condo at a community I oversaw.Best thing you learned during the Lyceum classes? I enjoyed learning about the outreach involved with AAA, it makes me want to commit more time to helping others. This profession has given me so much and I am fortunate enough to be able to give back.

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Apartment Data Services, LLC(ADS) has been providing apartment data and marketing products since 1986. ADS covers Texas’ four largest metro areas and provides real time access for property specific information, market surveys and historic submarket data for over 1.6 million apartment units.

Bruce McClennyPresident800.595.8730

AUSTINOVERVIEW

HOTTEST SUBMARKETSOver The Past 3 Months

CONCESSIONS

90

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93

94

Occupancy %

FJDNOSAJJMAMFJDNOSAJJMAM1000

1050

1100

1150

1200

Price ($/mo)

History of Effective Price & Occupancy

2014 2015 2016

Market Line - AUSTINThe box on the left displays a snapshot of the current market conditions.

The graph on the right displays the overall occupancy and effective rental prices over the past 24 months. These statistics are derived from a continuous survey of all apartment communities. The effective rental rates are calculated net of concessions and utility adjustments.

The table below lists the 5 hottest submarkets in the Greater Austin area. There are a total of 11 submarkets, and the ranking is based on the best combination of rental rate growth and absorption over the past 3 months.

The table below distributes and analyzes concessions (specials) by classification. Concessions generally are represented by three types of specials: move-in, months free, or floorplan. ADS captures the effect of these specials and prorates them over a lease term to arrive at a percentage reduction in market or street rents.

HOUSTON SAN ANTONIO DALLAS/FT.WORTH

Other Texas Markets

Occupancy: 91.8%Price: 1,150 $/mo

Rental Rate: 132.2 c/sf/moSize: 870 sf

Past 12 Months:5.9% Rental Rate growth8,295 units absorbed

Operating Supply:852 communities195,005 units

Recently Opened (12 mo):32 communities8,855 units

Under Construction:51 communities13,175 units

Proposed Construction:28 communities8,121 units

Rank Submarket Annualized % of Mkt Growth % Absorbed 1 Northwest/ Arboretum/ Domain 14.6% 0.9% 2 UT/ Mueller 6.5% 0.7% 3 Downtown/ SoCo/ Barton Springs 4.5% 1.5% 4 Pflugerville/ Tech Ridge/ Wells Branch 7.4% 0.3% 5 San Marcos/ Kyle/ Buda 9.3% 0.0%

Class Total Units % of Citywide Average w/ Concessions Total Units Effect Special ALL 32,538 17% -0.9% -4.7% A 13,717 31% -1.9% -6.4% B 9,018 14% -0.4% -2.7% C 8,553 12% -0.4% -3.1% D 1,250 8% -0.2% -3.4%

Occupancy: 90.3%Price: 968 $/mo



Operating Supply:2,618 communities610,131 units




Operating Supply:821 communities170,742 units




Operating Supply:2,817 communities646,546 units

March 2016

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executive vice president kristAn ArronA celebrAtes 25 yeArs with AAA in 2016

AAA hired a gem of a woman in 1991 and 25 years later, she’s still the head, heart and soul of this association.

Just a few of Kristan’s accomplishments during the past 25 years show how much our association has grown and

how influential her guidance has been. CONGRATULATIONS, KRISTAN! HERE’S TO MANY MORE.

1992Establishes relationship with

Austin Tenants’ Council; representative serves on Arbitration Committee

1994First Property of the Year Awards held at

Managers’ Night

1996AAA represents on the city

level to shape the Multifamily Recycling Program

1998AAA exceeds the

1,000 member mark

1999Kristan is recognized

as the TAA and NAA Association Executive

of the Year

2002Final mortgage

payment on AAA building at 4107 Medical Pkwy.


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2005AAA holds first

“Day at City Hall”

2006AAAPAC gives $10,000

donation to actively oppose two S.O.S. propositions, which

are defeated at the polls.

2010Kristan is once again

recognized as the TAA Association Executive

of the Year

2010Club M.E.D.

established to bolster AAA PAC funds

2011First Business

Exchange

2012First AAA Lyceum

2013AAA works with Austin Energy officials to refine and implement

ECAD Ordinance

2015City of Austin Source of Income ordinance successfully defeated


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With the 2016 AAA Property of the Year Awards right around the corner, maybe

you’re wondering how you can make your community a property of the year contender next year. Perhaps, by following this advice, we’ll see your property in the list of finalists in 2017.

MAINTENANCEMake-readies1. External: Too often maintenance

focuses all their attention inside the unit during a turn. If time permits I’d recommend also detailing the entrance leading up to the unit, as well as all entryways to office, amenities, and laundry areas. This includes pressure washing the breezeways, stairs and painting the front door. First impressions mean everything to new residents and prospective residents. If an apartment is on the ground level and near A/C units, make sure there are no squeaky fan motors or noisy compressors. Reduce the noise of a compressor with compressor blankets if necessary.

2. Big picture/little picture: Apart

from the bigger picture of making a unit ready, focus on smaller details

as well. This includes having all face plate screws facing vertically, caulking between baseboards and flooring, and using the appropriate screws that come with hinges. Over a period of time the wood behind the hinge will warp out and make-ready techs use black sheetrock screws. A trick for this is to put a metal anchor behind the hinge so that the original screw can be used.

3. Caulking: Caulking could really

make or break the way a unit looks cosmetically. Thinner is always better, so I’d suggest scraping off all old caulking with a scraper and using rubbing alcohol as well. Always fill a tub with water prior to caulking it. If you caulk a dry tub, the caulk will separate after the first time the tub is used. Kitchen & bathroom countertops are other areas that can be caulked along the edge of backsplash and wall as well.

4. Rule of right: Always follow the

rule of right to avoid commonly missed items during a turn. The rule of right is performed when making a parts list and doing the actual make ready itself. The way it works is to start off at the very front entry and work your way around the unit - always moving to the right -

checking for defects until you’re back to where you started. Once supplies are gathered, the tech should then disperse those parts where the defects are, start work to the right side of the entry and finish where they began.

5. Quality Control: Once a unit

has been marked off as complete, have both the service manager and property manager perform a thorough walk-through. The more “eyes on,” the better and also reduces the chance for defects. Apart from checking the maintenance items, look for housekeeping items such as dirty window sills/framing, clean baseboards, and cleanliness inside drawers and cabinets.

PROJECTS

Low Budget1. Create a list: Prior to having your

property inspected, create a list of curb appeal items that can be done in-house a week or two prior. I recommend walking the entire perimeter and interior of the property and looking for the following: detached gutters, broken slats of fencing, entry gates not working, broken concrete parking stops, lights on during the day, and areas that can use some touch

mAke your community

‘property of the yeAr reAdy’

ANGEL DAVILLA, CAMTRanier Management


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up paint. After you’ve made your list, have your service manager delegate the workload amongst the staff and follow up daily to check the progress.

2. Painting: At all entryways throughout the property,

I’d suggest painting the fire lanes, fire hydrants, and restriping the road bumps and parking lanes. You’ll also want to touch up paint trash containers as well and any other areas internally and externally throughout common areas and the office. Most towing companies and trash refuse companies have it in their contract to paint these areas free of charge; just reach out to your sales representative.

3. Maintenance: Apart from exterior curb appeal,

have one of the service team members perform a mini-make ready in the office, model, laundry rooms, and all amenities. Although these common areas should stay in top condition year-round there are still chances for running toilets, leaky faucets and air conditioning not working. To expedite the process have an office member create a list of make ready items that need attention and additionally create a list for the housekeeping.

4. Grounds: On the day of the inspection, have your

entire service team arrive an hour or two early so that a detailed sweep of the grounds can occur. This includes putting yourself in the eyes of the person inspecting the community from the moment they drive up the street, walk into the office, and inspect the common areas. Assign each service team member a section of each building to do a detailed sweep of grounds; include the bushes, stairwells, and parking lot of the section. While the service team is inspecting the grounds, have housekeeping do a final touch-up of all common areas and clean the mail centers with stainless steel cleaner and brush off any cobwebs around the ceilings and walls.

5. Patio partners: Set up weekly patio partners

between maintenance and office staff. The way this system works is by assigning a number of buildings to one office and maintenance staff member to check on a weekly basis. One person will walk the building looking for damaged blinds, trash on patios/breezeways, and unauthorized items on patios such as BBQ pits. Notices should be typed up after the list is made from each employee and then sent to the resident. If issues are not corrected then fees can be charged to remove trash, replace blinds, etc.

6. Inspect what you expect: The manager should

arrive early the day of inspection as well and inspect each assigned section of grounds, common areas, and be looking for last minute defects or items that can be corrected. The manager should also inspect the maintenance shop as well and ensure that it’s in tip-top shape.

Mid/High-Range Budget1. Uniformity: Straighten out all the condensing

units that are ground level, place on pads, and reinsulate the copper tubing. Over the years, insulation will begin to deteriorate and previous service team members may have

Seasonal Color ChangeConsider using bright/contrasting plant

installations that change with the seasons to grab the eye and attract attention.

Mulch BedsNew mulch application in all plant beds defines bedding areas and makes your new flowers and

plants really pop.

Pruning and TrimmingCut back and clean up perennial plant material.

Removing old growth and dead material can make an old plant look new again. Trim all shrubs and trees. A proper pruning will showcase your tree’s

trunks and limbs.

FertilizeNewly planted landscaping is in shock and needs a little help getting established. Older plants and turf need a boost once in a while. Make sure you apply proper amounts of fertilizer to new and established plant material and turf areas to keep your property

looking good throughout the year.

Power WashA thorough power wash will make your decks,

sidewalks and fences look like new again.

Landscaping tips for your property

TERRI NEEDHAM, CASP.S. Landscapes

Property of the Year Ready



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unit or installed them crooked instead of straight and centered. This is also a good time to remove the brand name decals of the A/C units to have better uniformity. If the decals must be kept on, they snap off easily and can be repositioned to face the same direction. (MID-RANGE)

2. Carpentry/Painting: At an older

community, fascia and soffit material will rot out over the years from water intrusions and heavy rains. If it’s in the budget, have a contractor provide a detailed scope of work to repair woodwork throughout the community. In addition to repairing the woodwork, consider painting the buildings and doors. Painting the community can really, “breathe new life” into a community and will be aesthetically pleasing to the eye! (HIGH-RANGE)

3. Pools: After a long period of

time, stains will form at the bottom of the pool and no amount of scrubbing or vacuuming will resolve this. When this occurs it’s best to have the pool re-plastered or re-tiled. It may be costly but the investment will extend the life of your pool and greatly reduce the chances of losing water through small cracks, which can result in a high water bill. Getting new pool furniture is a good idea if it’s outdated and doesn’t look great cosmetically. (HIGH-RANGE)

4. Lighting: I’d encourage switching out

old, outdated compact fluorescent fixtures with LED wall-packs and breezeway lights. The upfront cost will be higher, but on top of increasing the curb appeal, you will save money on energy bills in the long run. Select a style of lighting that’s more modern. I’d also recommend installing motion-sensing lights in common areas and shops to reduce kilowatts being used. (HIGH-RANGE)

5. Parking lots: Asphalt will tend to break down over the years and create pot holes. There are cost effective solutions for smaller pot holes that can be done in house but when the area exceeds a 12”x12” dimension its best to have a contractor saw cut the area and add new asphalt. This will not only make the area look its best but will reduce wear and tear on a vehicles shocks. (MID-RANGE)

6. Landscaping: To make the

community more aesthetically pleasing consider adding new plants, bushes, and

Property of the Year Ready

continued from page 33 AUSTIN APARTMENT ASSOCIATION 2016 PROPERTY

OF THE YEAR FINALISTS

LeaseUp2016PropertyoftheYearFinalistsBroadstone 8 One Hundred, Alliance Residential CompanyLamar Union, GreystarSeven, Monogram

Mid/HighRise2016PropertyoftheYearFinalistsGables Park Tower, Gables ResidentialGibson Flats, GreystarResidences and Lofts at the Triangle, Greystar

AffordableHousing2016PropertyoftheYearFinalistsHarris Branch Apartments, Capstone Real Estate ServicesMountain Ranch, US Residential GroupSantora Villas, Capstone Real Estate Services

Emerald300+units2016PropertyoftheYearFinalistsBroadstone Travesia, Alliance ResidentialColonial Grand at Onion Creek, MAAThe Allure, Alliance Residential

Emerald50-299units2016PropertyoftheYearFinalistsAMLI 5350, AMLI Management CompanyAMLI Downtown, AMLI Management CompanyThe Monterra, Alliance Residential Company

Diamond300+units2016PropertyoftheYearFinalistsFolio Apartments, GreystarGables at the Terrace, Gables ResidentialLantana Ridge, Gables Residential

Diamond50-299units2016PropertyoftheYearFinalistsPointe 360, GreystarSendera Barton Creek, GreystarTerrazzo Apartments, Greystar

Sapphire300+units2016PropertyoftheYearFinalistsCricket Hollow, Churchill Forge PropertiesGreat Hills Apartments, Northland Investment CorpRemington House, Churchill Forge Properties

Sapphire50-299units2016PropertyoftheYearFinalistsAudubon Square Apartment Homes, Avenue 5 Residential, LLCCreekside Trace Apartment Homes, Austin PMA LLCMadison at the Arboretum, Northland Investment Corp

Ruby2016PropertyoftheYearFinalistsHillside Creek Apartments, Avenue 5 ResidentialThe Grove Apartments, BH ManagementWestdale Creek, Westdale Asset Management

trees throughout the community to make it look its very best. (MID/HIGH-RANGE).

7. Amenities: If space permits, add

new amenities to draw in prospects and retain residents. Some low budget amenities could be: movie rentals,

vacuum rentals, bicycle repair rental (student properties). Other extra amenities could be a community garden, dog park, volleyball area, or tennis courts if space permits. (LOW, MID & HIGH-RANGE).


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Visit austinaptassoc.com/education for more

class info and to register

Want more?

DEAR RESIDENTS: WE LOVE YOU SO MUCH WE ARE RAISING YOUR RENT!May 10, 8:30 a.m. - 11:30 a.m. Speaker Jackie Ramstedt, CAM, CAPS, CAS, Ramstedt Enterprises AAA - 8620 Burnet Rd. #475 $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal

Leasing today to a savvier, well-informed prospect is challenging at best, but even more difficult is convincing our current residents that renewal increases are actually worth it. How can we persuade them of the “added value” concept?

I’M A MILLENNIAL IN A BABY BOOMER BODYMay 11, 8:30 a.m. - 11:30 a.m. Speaker Jackie Ramstedt, CAM, CAPS, CAS, Ramstedt Enterprises AAA - 8620 Burnet Rd. #475 $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal

All businesses today are prone to friction between the different generations. Understanding and the skills to handle today’s generational challenges is crucial to everything in our lives.

• Understanding how personalities are a huge factor in the human equation

• Communication preferences & skill levels to be most effective

• Ways to overcome workplace “drama and stress”

• Creating solutions to “narrowing the gaps” between generations

LEARN AT LUNCH WITH CORTMay 19, 12:00 p.m. - 1:00 p.m. Speaker CORT AAA - 8620 Burnet Rd. #475 FREE and for only AAA on-site members to attend Worth 1 CEC toward your designation renewal

The Learn at Lunch seminars are quick, one-hour sessions exclusively for AAA on-site members. In May, CORT’s topic of discussion is, “Maximize Revenue with Unique Leasing Strategies.” Can’t leave the office? Select the “attend via webinar” registration option.

• Alternative leasing strategies for those hard to rent units

• Step-by-step implementation of a no-cost guest suite

• Growing demand for shorter lease terms due to transitioning businesses and special events

LEASING 101May 24, 8:30 a.m. - 11:30 a.m. Speaker Shonna Schneider-Marquis, CAS, The Liberty Group AAA - 8620 Burnet Rd. #475 $70 for AAA members - FREE for ACE subscribers Worth 3 CECs toward your designation renewal

All businesses today are prone to friction between the different generations. Understanding and the skills to handle today’s generational challenges is crucial to everything in our lives.

• Understanding how personalities are a huge factor in the human equation

• Communication preferences & skill levels to be most effective

• Ways to overcome workplace “drama and stress”

• Creating solutions to “narrowing the gaps” between generations

LEARN AT LUNCH WITH HINES POOL & SPAJune 16, 12:00 p.m. - 1:00 p.m. Speaker Hines Pool & Spa AAA - 8620 Burnet Rd. #475 FREE and for only AAA on-site members to attend Worth 1 CEC toward your designation renewal

The Learn at Lunch seminars are quick, one-hour sessions exclusively for AAA on-site members. In June, Hines’ topic of discussion is, “Keeping your #1 amenity – the POOL – inviting.” Can’t leave the office? Select the “attend via webinar” registration option.

• Pool rules and regulations

• Proper maintenance

• Sanitation automation

• Renovations


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Contact AAA Director of Education Ariel Zimmerman at

[email protected] or 512-323-0990

Questions?ROI EXCHANGE: A PEER-TO-PEER MEET-UP OF AAA INDEPENDENT RENTAL OWNER MEMBERS

June 28, 12:00 p.m. - 1:00 p.m. AAA - 8620 Burnet Rd. #475 FREE and for only AAA IRO members to attend Worth 1 CEC toward your designation renewal

A peer-to-peer meet-up of AAA independent rental owner members. ROI (Rental Owners & Investors) Exchange is a FREE meeting for Rental Owners & Investors to connect with each other. You can attend the meeting in-person or via live webinar.

“COME IN ANYTIME” THREE WORDS YOU SHOULD NEVER USE WHEN SETTING APPOINTMENTS WITH PROSPECTSMay 11, 1:00 p.m. – 2:00 p.m.AAA - 8620 Burnet Rd. #475$29.99 - Enter the code “16AAA” in the coupon field when registering for a discount!Worth 1 CEC

One of the most common roadblocks leasing professionals have is setting appointments and getting new prospects into the sales funnel. This program covers the best way to prospect, including how to set the appointment using the telephone, text messaging, email, and other methods.

LEADERSHIP ESSENTIALS – MY TEAM KNOWS WHAT TO DO. THEY JUST AREN’T DOING IT!May 25, 1:00 p.m. – 2:00 p.m.AAA - 8620 Burnet Rd. #475$29.99 - Enter the code “16AAA” in the coupon field when registering for a discount!Worth 1 CEC

Heightened expectations make leadership more challenging than ever. Delivering results through your team is the critical measure of your success. Teams know what to do. They just aren’t doing it. What if you could get them to do what they know? As a leader, you’ll coach each team member in a way that supports their maximum potential. Gain the confidence needed to be a coaching leader. You’ll create an Action Plan to implement your new Coaching-Style Leadership ideas immediately.

FOLLOW UP OR FAIL: IT’S UP TO YOU!June 8, 1:00 p.m. – 2:00 p.m.AAA - 8620 Burnet Rd. #475$29.99 - Enter the code “16AAA” in the coupon field when registering for a discount!Worth 1 CEC

How are you following up on your leads? Are you relying more and more on email than an actual phone call? How many times do you actually follow up on a lead? And are some leads better than others? Our industry

has a SERIOUS problem with lead follow up. This is a can’t miss session for any property interested in keep their occupancy as high as possible.

OVERCOMING THE 13 MOST COMMON OBJECTIONS AT RENEWAL TIMEJune 22, 1:00 p.m. – 2:00 p.m.AAA - 8620 Burnet Rd. #475$29.99 - Enter the code “16AAA” in the coupon field when registering for a discount!Worth 1 CEC

If your residents never complain at renewal time, then this webinar is not for you. But if you’ve had residents tell you that they’re loyal residents and thus deserve to have a smaller (or no) increase; if you’ve had a resident complain that they know a neighbor is paying less than them; or if you’ve had a resident tell you they just can’t afford the new rent, then this webinar is exactly what you need.

Get your education online!


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lAw in order: the wArren report

have we awoken the urban cowboy?

WILLIAM S. WARREN Warren Law Firm

“Are you a real cowboy?” asks Sissy (Debra Winger) of Bud Davis (John Travolta) in the movie Urban Cowboy. Responds Bud, “Well that depends on what you think a real cowboy is.” Gilley’s Club in Pasadena, Texas, where those famous lines were spoken, has been levelled. But the urban cowboys who once frequented that historic venue have a new way to strut their western heritage, whether actual or perceived. New gun legislation was passed in Texas, and the open carry of handguns is now legal in the Lone Star State as of January 1, 2016. Have we awoken the Urban Cowboy? An online commenter, who goes by the screen name LTUME1978, seems to think the “privilege to play cowboy” has come with a higher than anticipated price. More from him later.

As strange as it may seem, prior to passage of this Texas law, 44 other states already permitted the open carry of handguns. Currently only Florida, California, Illinois, New York and South Carolina prohibit the open carry of pistols. It is not permitted in the District of Columbia either.

Most of us have heard, or received some training relating to, the requirements for signage to permit the owner of an apartment community to ban both open carry and concealed carry of guns on all or part of its premises. Stated another way, forty-five states’ constitutions recognize and secure the right to keep and bear arms in some form, and none of those prohibit the open carrying of firearms.

Any private business in Texas, which would include an apartment community, which wishes to ban the concealed or open carry of handguns in some form or fashion, must display strictly regulated signs. The signs are provided for in the Texas Penal Code, in Sections 30.06 and 30.07. New slang

There has been discussion in

the multi-family industry about

whether to adopt a position

prohibiting open carry at an apartment community.


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terminology has been coined to describe the signs and what they represent: “30.06” (for concealed handguns) and the “30.07” (for openly carried handguns).

The signs themselves are strictly regulated and must contain precise language, be of a precise size, and adhere to precise requirements for lettering size, font, and contrast with the background. Unless you want to prohibit both concealed carry and open carry, you need not have both the “30.06” and “30.07” signs. You can choose which sign, if either, states your position.

The signs are to be posted at all entrances to areas to be affected by the prohibition. The prohibition can be for the entire apartment property, or just parts of it, like the leasing office and swimming pool area. Again, you can prohibit open carry, concealed carry, or both.

A few definitions are helpful in understanding this gun legislation. The term “open carry” generally means the act of publicly carrying a firearm on one’s person in plain sight. The term “plain site” is broadly defined as, “not being hidden from common observation.” This definition varies from state to state, hinging upon whether the firearm is partially visible or fully visible.

In addition, the issue of what constitutes a “loaded weapon” is common among the 45 states which presently permit the open carry of firearms. Considerations include (1) whether a live round of ammunition is actually in the firing chamber of the weapon, (2) whether a magazine with ammunition is inserted into the firearm, regardless of whether or not a round is in the chamber, and (3) whether a person simply has both the firearm and its ammunition in possession, without regard to the earlier two considerations.

The open carry law which took effect in Texas on January 1, 2016 authorizes properly licensed individuals to openly carry a holstered handgun. A properly licensed individual may openly carry a handgun in the same places where a concealed handgun may be carried. There are a few exceptions to this, which are not necessary to explore at this time.

If the weapon is not going to be concealed, but rather carried openly, it must be carried in a shoulder holster or a

belt holster, whether loaded or unloaded. Persons who previously held, prior to January 1, 2016, a valid Concealed Handgun License (CHL) may now carry openly or in a concealed manner with that license. A new license will not be required for open carry, nor will any additional fee be required to be paid.

The Texas Department of Public Safety (DPS) encourages first-time applicants for a License to Carry (LTC) to submit an online application, to be supplemented

by in-person fingerprinting. Applicants seeking the LTC must also complete four to six hours of classroom training, pass a written examination, and pass a proficiency demonstration pertaining to their ability to shoot. In Texas, all classroom and proficiency testing is to be conducted by an LTC instructor certified by the DPS.

An applicant for an LTC must be 21 years of age to apply for a Texas handgun

license in most situations. If a person is a member or veteran of the United States Armed Forces, however, which includes the Reserves or National Guard, they can apply at the age of 18. Those individuals, if not current Armed Forces members, have to have been discharged under honorable conditions. A dishonorable discharge will equate to a disqualification for the license.

Additional clarity will soon be coming to Texas gun legislation concerning the

situations where persons with an LTC intentionally display the handgun in plain view of another person in a public place. Under the law to take effect August 1, 2016, it will be an exception to criminal liability if the handgun was partially or wholly visible, but was carried in a shoulder holster or a belt holster by the license holder. This will be the general rule, applicable generally to “a public place.”

The additional clarity will come through specifics about public places for which there are no exceptions to an intentional display of a handgun in plain view of another person (open carry). These include institutions of higher education, and streets, sidewalks, parking lots, driveways and parking areas of an institution of higher education.

In addition, even a CHL holder commits an offense if that person intentionally, knowingly, or recklessly carries a handgun, regardless of whether the handgun is concealed or carried in a shoulder holster or a belt holster, on or about their person, in specific locations. These include the premises of a business that has a permit or license to serve alcoholic beverages, where such business derives 51% or more of its income from the sale or service of alcoholic beverages for on-premises consumption. It also

includes premises where a high school, collegiate, or professional sporting event or interscholastic event is taking place. In general, the knowing or reckless carrying of a handgun on the premises of a correctional facility, the premises of a hospital or nursing facility, an amusement park, or the premises of a church,

Law in Order


The open carry law which took effect in Texas on January 1, 2016

authorizes properly licensed individuals to openly carry a

holstered handgun.


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religious worship will also be expressly prohibited under the law which will take effect August 1, 2016.

What happens when a person with an LTC carries a concealed handgun, in violation of “30.06”, or openly carries a handgun, in violation of “30.07” where they should not? First, they must actually be carrying, in a concealed or open manner, without the effective consent of the property owner. Remember, in this scenario the “30.06” and “30.07” signs, in full compliance with law, have been properly posted. Having the sign(s) in place has the effect of providing notice that entry onto the property by an LTC holder with a concealed handgun, or an LTC holder openly carrying a handgun on the property, is forbidden.

It is possible, likewise, for written communication to be given by means of a card or other document, on which is written in the language contained in the pertinent section of the Texas Penal Code, stating that a person licensed in this state to carry a concealed handgun, or openly carry a handgun, may not enter this property with the concealed or openly carried handgun. Again, “30.06” pertains to concealed carry, while “30.07” pertains to open carry.

One who violates the prohibition commits a Class C Misdemeanor, punishable by a fine not to exceed $200.00. If notice of the prohibition is verbally transmitted to the person with the weapon, the offense will rise to a Class A Misdemeanor.

There is an interesting twist concerning the signs. There is actually a third sign, commonly referred to as the “ 51% sign” which pertains to the prohibition against carrying a gun into the premises which have a permit or license to sell or serve alcoholic beverages for on-premises consumption.

There have been some questions posed to apartment owners and managers, at properties where concealed and open carry are prohibited, about the license holder’s ability to transport their gun from their vehicle to the apartment in which they reside. Even where concealed carry and open carry is prohibited by the property owner, a gun owner has a right in Texas to transport his gun to and from his residence and his vehicle. This exception is set forth

in Section 46.02 of the Texas Penal Code. That statutory provision provides that as long as the individual with the weapon is transporting it to or from his own premises, or premises under his control, and to or from a motor vehicle or watercraft that is owned by him or under his control, there will be no illegal activity involved. Stated another way, it is permissible for one to have her handgun in her apartment, in her motor vehicle or watercraft, or during the time she is traveling from one to the other. That is the case whether the “30.06” or the “30.07” sign is posted or not.

During such transport phase of the weapon, however, the handgun cannot be in plain view; and the person carrying the gun cannot be engaged in criminal activity, prohibited by law from possessing a firearm, or a member of a criminal street gang.

Anyone who can legally possess a firearm can carry it in a vehicle in Texas. If the possessor of that firearm does not have a handgun license which Texas issues, or a permit or license from another state or territory which Texas honors, the firearm must be concealed and cannot be on the person of the owner of the gun. It can be in the glove box, the interior console, or otherwise hidden from view. But it cannot be on the gun owner’s person. On the other hand, if you have a handgun license that is valid in Texas, you can openly carry your handgun in a vehicle, although it must be carried either in a shoulder holster or belt holster.

Despite the apparent “victory” for gun advocates when Texas adopted its open carry law, all has not been a bed of roses for them. There is an interesting organization, known as The Trace, which is “an independent, nonprofit news organization dedicated to expanding coverage of guns in the United States.” This author stumbled upon this website

while researching this article, and found an article by Jennifer Mascia, dated January 11, 2016. In her article, Ms. Mascia examined online posts on a popular online message board, and found that some “Lone Star State open carriers worry that the push to expand their rights may have done more harm than good.”

To begin with, she noted that when “30.07” passed, the signs previously utilized to prohibit concealed carry under “30.06” became obsolete. What was happening, it appeared, was that businesses which wanted to prohibit open carry, but did not care about concealed carry, were getting both the “30.07” (open carry) and the “30.06” (concealed carry) signs at the same time, from the same source. Stated another way, businesses which previously felt no need to prohibit concealed carry on their premises decided to prohibit both concealed carry and open carry when a “30.07” (open carry) sign became necessary.

Ms. Mascia quoted a person in her article who posted a comment, with the screen name “Distinguished Rick” (DR) who stated it was “just as easy to have both the 30.06 and 30.07 signs made at the same time.” According to Distinguished Rick, “we have lost more than we gained.” DR noted that “I had my CHL 20 years this year and I hardly ran into any legal signs back then. This has woken up the anti-crowd in a big way. So now the genie is out of the bottle and I don’t see a way to put it back.”

Ms. Macias quoted a couple of online commentators in her article. One, whose screen name was “android”, had this to say: “We were free to carry concealed at far more places before than now. You have the exact same ability to be safe carrying concealed as openly. Except that now you can’t do either in many places. So you’re not safer at all. Open carry is not a right. It’s a dress code and comfort issue. You were already freely bearing arms before 1 Jan. You’ve given up safety for comfort, and lost and freedom [sic] for all of us.”

Probably the most candid and opinionated online comment quoted by Ms. Macias in her article came from a poster known by the screen name LTUME1978, who opined: “I hope the right to walk around looking like Wyatt Earp is worth it to the open carry folks because a lot of us are loosing [sic] our right to concealed carry and it may cost some of us our lives for your privilege to play cowboy.”

Law in Order


Even where concealed carry and open carry is

prohibited by the property owner, a gun owner has a right in Texas to transport

his gun to and from his residence and his vehicle.


cort.com

Rental Showroom & Clearance Center9821 IH 35 North, Suite AAustin, TX 78753512.719.9040

©2016 CORT. A Berkshire Hathaway Company.LIVE. WORK. CELEBRATE.TM

CELEBRATING 40 YEARS OF PARTNERSHIP WITH THE APARTMENT INDUSTRY!

We’ve led the way in developing creative solutions to help increase occupancy and resident satisfaction.

n Furniture to fit any style and budget

n Model staging

n Corporate/guest suite program

n Quality new and previously leased furniture for sale in our Clearance Centers

n Benefit of CORTpoints and Visa Gift Cards

Contact us to learn how other communities have benefited by asking the question, “FURNISHED OR UNFURNISHED?”

In conclusion, open carry in Texas seems here to stay. Only five states out of 50 currently do not make it legal to openly carry handguns. As Distinguished Rick noted, “now the genie is out of the bottle and I don’t see a way to put it back.”

Genies, as we know, typically grant wishes. Let us wish, then, for a clear majority of Texas citizens to understand the strong opinions of gun advocates and gun opponents, be tolerant of both, and make it a common goal to not allow anger, ignorance, mental impairment or worse to enable a crime or create a needless victim.

BILL WARREN is an Austin lawyer, and a Member of the Austin Apartment Association, whose practice areas include landlord-tenant, housing discrimination defense, collections, litigation in all courts, employment, consumer protection, lease and contract drafting and negotiations, and wills. He is Board Certified in Civil Trial Law by the Texas Board of Legal Specialization, and is a Fellow of the College of the State Bar of Texas. Mr. Warren is legal counsel to the Austin Apartment Association and a founding member of the Legal Counsel Advisory Council of the Texas Apartment Association. He regularly, and on a statewide basis, represents property owners and managers, vendors and others who regularly serve the real estate and multi-housing industry. Bill is a frequent author and lecturer, and has published more than 100 articles on multi-housing industry and fair housing issues. He can be reached at Warren Law Firm, 1011 Westlake Drive, Austin, Texas 78746, (512)347-8777, or through his website at www.WLFtexas.com.


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FRONTROW:Lindsay Doud, Century AC Supply; Beau Bastian, Dixie Carpet; Brandi Dathe, Airco Mechanical; Rene Flores, Crystal Clear Pools BACKROW: CJ Reed, Ameristar Screen & Glass; Andrew Pujats, Camp Construction Services; Jamie

Comstock, Firetrol Protection Systems, Inc.; Scott Credeur, Rasa Floors; Josh Nichols, Fit Supply (NOTPICTURED:Alpha Paving, Arbor Contract Carpet, TST Restoration)

Vegas NightFEBRUARY 18, 2016 • NORRIS CONFERENCE CENTER

PLATINUM SPONSORS


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SILVER SPONSORSChurchill Forge PropertiesFor Rent Media SolutionsGratr LandscapesHines Pool & SpaPerma-PierPremium CutsThe SteameryWestern States Fire Protection

Carpet WarehouseFSI ConstructionImpact FloorsRent PathRepublic Services

River Rock Lawn and LandscapingThe Liberty GroupValet WasteVisual MarketingZillow Group

GOLD SPONSORS

Rusty Reynolds, Contractors Inc., shows off his $100 winning Vegas Night cup

Nicki Granberry, Charter Furniture, presents

the $500 Grand Prize to winner Aria Nobles,

Harris Branch Apartments

A special thanks to Vegas Night tri-chairs Deborah Vogel,

Redi Carpet, Nikki Burleson, BG Staffing, and Shonna

Schneider-Marquis, The Liberty Group


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Spring Golf at Top GolfTop Golf Austin | March 22, 2016

Spring Golf at Top Golf was another huge success! Thanks to AAA member support of this most entertaining event, AAA was able to make a sizeable donation to the Political Action Committee

coffers at the local, state and national levels. It was a great afternoon of golf fun, food, drinks and camaraderie at one of Austin’s coolest hangout spots. Here’s to Top Golf in 2017!

Greg Hill, The Ironwood Group; Lindsey Osborne, CORT; Cindi Bewley, ApartmentData.com; Andrew Pujats, Camp Constructionplatinum sponsors


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gold sponsors

Mike Lombardo, WASH Multifamily Laundry Systems; Ryan Harmon, Valet Waste; Rob Walters, Contractors, Inc.; Christopher Harris; Greater Texas Landscape Services; Tres Davis, The Steamery (not pictured: Perma-Pier)

silver sponsorsAmeristar Screen and GlassCarpet WarehouseChurchill Forge Properties

FSI ConstructionTST RestorationWestern States Fire Protection

First Place Team – Camp Construction – awarded by the Platinum Sponsors

Second Place Team – Pro-tractor Services – awarded by the Platinum Sponsors

Third Place Team – The Steamery – awarded by the Platinum Sponsors

Best Individual Golfer – Nick Lange with Impact Floors (not shown) awarded by Valet Waste and WASH Multifamily Laundry

Longest Drive – Rusty Swartz with FSI Construction awarded by Contractors, Inc. Most Zeros – Brian Febbo with FSI

Construction awarded by Greater Texas Landscape Services and The Steamery

Spring Golf at top Golf Chairs: Ryan Harmon, CAS, Valet Waste; Shonna Schneider-Marquis, CAS, The Liberty Group; Josh Nichols, Fit Supply


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16 questions for mAnAgers

SALES ★ REPAIR ★ INSTALLATION

The Residential Perimeter Security Specialists

512-296-2671www.austinestategate.com

[email protected]

SAME DAY SERVICE AVAILABLE

• Automatic Gates• Telephone Entry• Radio Controls• Video Security• Ornamental Iron

• Wood Fencing• Rails• Refurbishing• Powerwashing• Replacement Remotes

This months, we ask our questions of Crystal Meldru, Community Manager at The Standard at Leander, a Greystar property.

1. Your Name: Crystal Meldru2. Property name & management company? The Standard at Leander Station, Greystar3. Does your property have a nickname? The Standard4. How many units? 2255. How many people work on your property? Right now we are a lease-up so there are four of us. We will be hiring two more maintenance people once we have more residents.6. What’s the best feature of your property? We have great finish-outs, especially for a community in the

suburbs and when completed, our outdoor pool area/cabana and grills will be amazing!7. Where’s the best place to grab lunch around your property? Leander Beer Market8. Favorite breakfast taco joint? Torchy’s tacos9. What recent improvements have been made (in units or externally)? We are BRAND new, still under construction. 10. Which COMP is your favorite? Allure11. What’s the best thing about your location? Super easy access to the 183A

Toll and the MetroRail.12. What is your favorite resident event/function? We have not had one here yet, but in the past I have done a chili cook-off each year, that is my favorite!13. What are your busiest hours? These days all of them after 11am!14. What’s the most bizarre or best thing you’ve heard from a resident? Nothing I should repeat.15. What is your favorite AAA event/function? Vegas night!16. Which AAA committees have you joined or been a part of/would like to join? Being newer to the Austin area after moving from Portland, I need to learn more about all the committees! 17. Who is a role model you look up to and why? My husband! He is never afraid to learn or try something new and is ALWAYS trying to improve himself by learning new things. He recently took up wood working and has made us some beautiful furniture pieces including our amazing farm dining room table. Are you a manager and want to answer our 16 Questions? Contact Jennifer at [email protected].

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Windows • may/june 2016 www.austinaptassoc.com 51

Denotes an AAA Diamond Sponsor member.

PRODUCTS & SERVICES

AA/CDuctCleaningService Depot Jeffers Haile ....................................... 512-832-8200UCS Ben Wells ........................................... 512-385-6600A/C-DealersFox Service Company James Bagby ...................................... 512-442-6782A/C-Supplies&PartsCentury A/C Supply Travis Fowler ...................................... 512-584-3713HD Supply Kendall Wood .................................... 512-584-7432Johnstone Supply - Austin T Lambdin .......................................... 512-834-0346Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700Robert Madden Industries Tiffany Paluso .................................... 512-837-8521A/C-SystemsService&Repair1st Choice Energy David Malone .................................... 512-345-0956360 Energy Savers Moore McDonough ........................... 512-474-8999A-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Fox Service Company James Bagby ...................................... 512-442-6782AccessControlGates-IronAlarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Austin Estate Gate Anthony Bruno .................................. 512-296-2671Swift Access Control Mario Vasquez ................................... 512-470-7575AdjustersBeneke Adjusters International Jim Beneke ........................................ 512-328-1851Jansen International, LLC Charles Dale....................................... 800-779-8714Advertising-DirectMailCatalyst Marketing & Design Jamie Matusek .................................. 512-579-5461Advertising-Directories&GuidesFor Rent Media Solutions Heather Cotten .................................. 512-326-1133RentPath Chelsea Kneeland .............................. 469-662-3097 The Apartments.com Network Melody Zare ...................................... 512-865-0483The Vendor Guide/VG Visuals Monica Simmons ............................... 800-788-7820

Advertising-FullServiceCatalyst Marketing & Design Jamie Matusek .................................. 512-579-5461Advertising-InternetApartment Data Services Inc Bruce McClenny ................................ 800-595-8730Apartment List James Wiersma ................................. 404-735-1288Catalyst Marketing & Design Jamie Matusek .................................. 512-579-5461Citywide Apartment Locators Susan Albertson................................. 512-835-7368For Rent Media Solutions Heather Cotten .................................. 512-326-1133Moveforfree.com Bubba May ........................................ 210-691-3178Realtor.com Carol Andrews ................................... 281-460-6307RentPath Chelsea Kneeland .............................. 469-662-3097 The Apartments.com Network Melody Zare ...................................... 512-865-0483 Zillow Russ Pengelly ..................................... 206-515-8234Advertising-SpecialtiesCatalyst Marketing & Design Jamie Matusek .................................. 512-579-5461Ice Blue Advertising Chuck Littlepage ................................ 832-437-0904The Vendor Guide/VG Visuals Monica Simmons ............................... 800-788-7820Visual Marketing Ann Poehl .......................................... 512-918-0131AirDuctCleaning360 Energy Savers Moore McDonough ........................... 512-474-8999Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Colors Unlimited Rob Tatrow ........................................ 512-339-3023UCS Ben Wells ........................................... 512-385-6600AirPurificationBiosweep of Austin Yemi Ayeni ......................................... 512-373-8118ScentAir Beverly Boyd-Miller ........................... 512-797-4503AlarmSystems&ServiceAce Fire Equipment Ashley Stein ....................................... 512-835-2020Alarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Bartley Construction Dennis Bartley ................................... 512-303-9688Apartment/MultiFamilyInvestmentsWASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319ApplianceReplacementAppliance Warehouse Tina LeBlanc ...................................... 512-748-7515Luxe Appliances Mitchell Andrus ................................. 512-940-1023Appliances-DealersAppliance Parts Company David Gefrovich ................................ 512-655-2726Ferguson Commercial MRO Michael Moore .................................. 512-848-8337HD Supply Kendall Wood .................................... 512-584-7432

Luxe Appliances Mitchell Andrus ................................. 512-940-1023Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700Appliances-LeasingAppliance Warehouse Tina LeBlanc ...................................... 512-748-7515AZUMA Leasing Clint Borchgardt ................................. 800-707-1188Luxe Appliances Mitchell Andrus ................................. 512-940-1023Appliances-RefinishingQuality Surface Solutions,Inc. Karma Delgado .................................. 512-441-2909Appliances-Service&RepairWASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319Appliances-Supplies&PartsAppliance Parts Company David Gefrovich ................................ 512-655-2726Century A/C Supply Travis Fowler ...................................... 512-584-3713Chadwell Supply Michael Stewart ................................ 888-341-2423Johnstone Supply - Austin T Lambdin .......................................... 512-834-0346Robert Madden Industries Tiffany Paluso .................................... 512-837-8521Asphalt-SealCoatingStriping&RepairsA Plus Asphalt & Concrete Art Aja................................................ 512-251-8920Advanced Asphalt Applications Seth Ritta ........................................... 512-539-7744Alpha Paving Industries LLC Bobby Edwards .................................. 512-605-9937APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Austin Materials Adam Cantando ................................. 512-251-3713Contractors Asphalt Randy Welch ...................................... 512-388-9540Integrity Paving & Coatings Jessica Holly ....................................... 512-853-9009Jenko Asphalt & Concrete, LLC Chris Jenkins ...................................... 817-312-0256Lone Star Paving Jim Ramming ..................................... 512-428-5778Westhill Paving Inc. Chad Reynolds ................................... 512-353-1432AttorneysJohn Daves & Associates, PLLC John Daves ......................................... 512-346-6000Law Offices of Brian P Cweren Brian Cweren ..................................... 713-622-2111Law Offices of R. David Fritsche David Fritsche .................................... 210-227-2726Snell Law Firm, PLLC, The Jason Snell ......................................... 512-477-5291Troilo Law Firm, P.C. Arthur Troilo ...................................... 512-391-9117Warren Law Firm Bill Warren ......................................... 512-347-8777Awnings&Canopies-DealersThe Chism Company, Inc Bill Colby ............................................ 512-440-0606

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BBackflowTestingAce Fire Equipment Ashley Stein ....................................... 512-835-2020Airco Mechanical ............................... 512-837-2917Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115Fox Service Company James Bagby ...................................... 512-442-6782Mtech ................................................ 512-929-7090Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925Vamvoras, Ltd Jeff Fox ............................................... 512-994-7527BalconyRepairAll-Cor Services Steve Wingo ...................................... 512-826-4542Bartley Construction Dennis Bartley ................................... 512-303-9688Camp Construction Peter Flynn ........................................ 512-394-1111JMI Contractors Melissa Vale ....................................... 210-492-8181Protractor Services Maisie Dickerson ............................... 512-282-5722Swift Access Control Mario Vasquez ................................... 512-470-7575TBC Services, LLC Tom Burghart ..................................... 512-217-8020Banking/BusinessTruWest Credit Union Hal Solomon ...................................... 512-763-9266BanksBank Financial John Manos ....................................... 630-242-7212BarbecueEquipment&SuppliesBar-B-Clean Mathew Wanyama ............................ 512-800-4772Bathtub&Sink-PorcelainRepair&RefinishingQuality Surface Solutions,Inc. Karma Delgado .................................. 512-441-2909Surface Connection Mike Canfield ..................................... 512-507-8202Bathtub-FiberglassRepair&RefinishingQuality Surface Solutions,Inc. Karma Delgado .................................. 512-441-2909Surface Connection Mike Canfield ..................................... 512-507-8202Blinds-Mini/VerticalSales&ServiceClassic Same Day Blinds Reed Way........................................... 512-926-7700Ferguson Commercial MRO Michael Moore .................................. 512-848-8337HD Supply Kendall Wood .................................... 512-584-7432Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700BoilerRepair&InstallationAirco Mechanical ............................... 512-837-2917All-Cor Services Steve Wingo ...................................... 512-826-4542Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925Vamvoras, Ltd Jeff Fox ............................................... 512-994-7527

Builders&DevelopersIngenium Construction Company Todd Gold .......................................... 512-721-0366BuildingInspectionServiceBartley Construction Dennis Bartley ................................... 512-303-9688Camp Construction Peter Flynn ........................................ 512-394-1111Ingenium Construction Company Todd Gold .......................................... 512-721-0366BuildingMaterialsGlidden Paints - The Home Depot Business Line Becky Silco ......................................... 830-302-8452McKillican Kevin Slabaugh .................................. 512-828-5800

CCabinetInstallationCamp Construction Peter Flynn ........................................ 512-394-1111Gold Star Cabinets & Countertops Trojan Tidwell .................................... 512-251-9279Quality Surface Solutions,Inc. Karma Delgado .................................. 512-441-2909CabinetRefinishingCamp Construction Peter Flynn ........................................ 512-394-1111Central Renovations Solutions Jeff Calvery ........................................ 469-567-2400Quality Surface Solutions,Inc. Karma Delgado .................................. 512-441-2909Cabinets-WholesaleGold Star Cabinets & Countertops Trojan Tidwell .................................... 512-251-9279McKillican Kevin Slabaugh .................................. 512-828-5800VIMA Decor, Ltd Maia Jimenez ..................................... 512-522-8130CableTVTime Warner Cable Javier Salinas ..................................... 877-859-9922CareerApparelIce Blue Advertising Chuck Littlepage ................................ 832-437-0904CarpentersBartley Construction Dennis Bartley ................................... 512-303-9688J4 Development Chris Burgy ........................................ 512-380-1242JMI Contractors Melissa Vale ....................................... 210-492-8181Radley Staffing Jon Lantrip ......................................... 512-502-3030Carpet,Upholstery&HardSurfaceCleaningBlackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Service Depot Jeffers Haile ....................................... 512-832-8200Spot Be Gone Eric Ho ............................................... 512-788-8763The Steamery ATX Tres Davis ........................................... 512-551-9753Carpet-CleaningEquipment&SuppliesAffinity Carpet Cleaning Inc Angie Salazar ..................................... 281-445-8783

Carpet-CleaningRepairDyeingServiceAffinity Carpet Cleaning Inc Angie Salazar ..................................... 281-445-8783Carpet Warehouse Matt Naylor ....................................... 512-335-8138Cleaning Network Ben Clattenburg ................................. 512-743-1040Colors Unlimited Rob Tatrow ........................................ 512-339-3023First Choice Carpet Care Craig Beaver....................................... 512-377-2266Indigo Painting & Cleaning Stan Smith ......................................... 512-552-8825Platinum Carpet Restoration Kenny Quint ....................................... 512-496-2435Powerhouse Carpet Cleaning & Flooring Sherri Faust ........................................ 512-441-0800Quality Service of Texas, Inc Jessica Hernandez ............................. 512-244-2777Service Depot Jeffers Haile ....................................... 512-832-8200UCS Ben Wells ........................................... 512-385-6600Carpet-DeodorizingBlackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Colors Unlimited Rob Tatrow ........................................ 512-339-3023Indigo Painting & Cleaning Stan Smith ......................................... 512-552-8825Service Depot Jeffers Haile ....................................... 512-832-8200UCS Ben Wells ........................................... 512-385-6600Carpet-Sales&InstallationArbor Contract Carpet Mitchell Lalonde ................................ 512-422-3404Capitol Floor Brett Weiss ........................................ 512-339-1555Carpet Warehouse Matt Naylor ....................................... 512-335-8138Colors Unlimited Rob Tatrow ........................................ 512-339-3023Criterion Brock Gary Smith ......................................... 512-520-2559Dixie Carpet Installation, Inc Tristian Schwenke .............................. 512-442-6927Floor King, Inc Roy Whitaker ..................................... 512-346-7034Impact Floors Nick Lange ......................................... 512-833-6399Lone Star Carpet Lee Moerbe ....................................... 512-836-9311McMahan’s Flooring, Inc Brenda Carpenter .............................. 855-472-7585Rasa Floors Daniel Pena........................................ 512-371-9966Redi Carpet Tony Boatman .................................... 512-383-1314Sherwin Williams Company Jay Piersall ......................................... 512-844-2309Carpet-WaterExtractionAffinity Carpet Cleaning Inc Angie Salazar ..................................... 281-445-8783Belfor Property Restoration John Keenan ...................................... 512-610-3015Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Cleaning Network Ben Clattenburg ................................. 512-743-1040

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Colors Unlimited Rob Tatrow ........................................ 512-339-3023First Choice Carpet Care Craig Beaver....................................... 512-377-2266Platinum Carpet Restoration Kenny Quint ....................................... 512-496-2435Powerhouse Carpet Cleaning & Flooring Sherri Faust ........................................ 512-441-0800Restoration King Miles Hanson ..................................... 512-640-5464Service Depot Jeffers Haile ....................................... 512-832-8200Spot Be Gone Eric Ho ............................................... 512-788-8763UCS Ben Wells ........................................... 512-385-6600CarportsSwift Access Control Mario Vasquez ................................... 512-470-7575The Chism Company, Inc Bill Colby ............................................ 512-440-0606CeilingFansFerguson Commercial MRO Michael Moore .................................. 512-848-8337Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700ChemicalWaterTreatmentMueller Water Conditioning Inc Michael Kingsbury ............................. 210-490-4040Poolsure Lisa Simpson ...................................... 281-914-0284ChimneyCleaning&RepairTop Hat Chimney Sweeps, LLC Royal Pore .......................................... 512-252-3690CleaningServiceBio-One Austin Matt Mistica ...................................... 512-897-9193Centex Painting, Inc. Jilmer Paz ........................................... 512-554-8303Excalibur Painting, Inc Omar Reyes ....................................... 512-459-8600Indigo Painting & Cleaning Stan Smith ......................................... 512-552-8825Maid Of Honor, Inc John Hartley ...................................... 512-323-6243Quality Service of Texas, Inc Jessica Hernandez ............................. 512-244-2777UCS Ben Wells ........................................... 512-385-6600Zuniga Lone Star Painting and Cleaning, Inc Oscar Zuniga ...................................... 512-832-5728CleaningService-CrimeSceneBio-One Austin Matt Mistica ...................................... 512-897-9193Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043CG Environmental - The Cleaning Guys, LLC Chad Liles .......................................... 855-483-8181Crime Clean of Texas Deborah Gerhards ............................. 512-669-2999Micro Services Anthony Allbritain ............................. 512-662-5752Restoration King Miles Hanson .................................... 512-640-5464UCS Ben Wells ........................................... 512-385-6600CollectionAgenciesNational Credit Systems, Inc Kristin Muse ....................................... 800-367-1050

Tenant Tracker, Inc Troy Pate ............................................ 800-658-9369The Phoenix Recovery Group Elia Dalton ......................................... 210-822-8272CollectionsNationwide Eviction Eddie Young ....................................... 512-551-0357ResidentCheck Ian McIntosh ...................................... 800-491-2580The Phoenix Recovery Group Elia Dalton ......................................... 210-822-8272CommercialLendingBank Financial John Manos ....................................... 630-242-7212TruWest Credit Union Hal Solomon ...................................... 512-763-9266CommercialRealEstateTruWest Credit Union Hal Solomon ...................................... 512-763-9266Computer-Software&ServiceBlue Moon Software Javier Gonzalez .................................. 512-322-0460RealPage, Inc. Stacey Blackwell ................................ 972-820-3000ResMan Amanda Mabrey ................................ 972-349-1406Yardi Systems Tracy Ayres ........................................ 805-699-2040ConcreteContractorsA Plus Asphalt & Concrete Art Aja................................................ 512-251-8920All-Cor Services Steve Wingo ...................................... 512-826-4542APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Integrity Paving & Coatings Jessica Holly ....................................... 512-853-9009Jenko Asphalt & Concrete, LLC Chris Jenkins ...................................... 817-312-0256Sungrow Landscape Services Patrick Goulding ................................ 512-331-1700TBC Services, LLC Tom Burghart ..................................... 512-217-8020Westhill Paving Inc. Chad Reynolds ................................... 512-353-1432ConcreteRepair&ResurfacingA Plus Asphalt & Concrete Art Aja................................................ 512-251-8920APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Integrity Paving & Coatings Jessica Holly ....................................... 512-853-9009Jenko Asphalt & Concrete, LLC Chris Jenkins ...................................... 817-312-0256KoolCote of Texas Stacy Perlinger ................................... 512-251-5740Lone Star Paving Jim Ramming ..................................... 512-428-5778Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264Sundek of Austin Rick Hubbard ..................................... 512-928-8000ConcreteScoring&StainingCapitol Floor Brett Weiss ........................................ 512-339-1555

Lone Star Carpet Lee Moerbe ....................................... 512-836-9311ConstructionManagementConsultantsBartley Construction Dennis Bartley ................................... 512-303-9688Ingenium Construction Company Todd Gold .......................................... 512-721-0366Construction-GeneralAll-Cor Services Steve Wingo ...................................... 512-826-4542AYS Capital & Renovations, LLC Joey Susan ......................................... 512-454-5704Branch Construction Services Michael Martin .................................. 512-371-4194Camp Construction Peter Flynn ........................................ 512-394-1111Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Crestmark Construction Services Brenda Nite ....................................... 713-426-6161Falcon Construction USA Brent McGrath ................................... 512-610-1124Global Restoration Services Eric DeLeon........................................ 210-347-8431Ingenium Construction Company Todd Gold .......................................... 512-721-0366JMI Contractors Melissa Vale ....................................... 210-492-8181Renaissance Contracting, LLC Anthony Mullens ............................... 512-691-9047Shepperd Construction Stephen Morse .................................. 512-333-0897TPI Painting, Inc Al Torres ............................................. 713-668-7986Copier/PrintersKnight Office Solutions of Austin, LLC Troy Nguyen ......................... 512-617-7080 ext 137CorporateHousingHome Place Apartment Search Mike Stotts ........................................ 512-258-5200CounterTopInstallationGold Star Cabinets & Countertops Trojan Tidwell .................................... 512-251-9279CounterTopRefinishingMcKillican Kevin Slabaugh .................................. 512-828-5800Quality Surface Solutions,Inc. Karma Delgado .................................. 512-441-2909Surface Connection Mike Canfield ..................................... 512-507-8202CounterTops-GraniteGold Star Cabinets & Countertops Trojan Tidwell .................................... 512-251-9279Sunstone, Inc Marty Lowe ....................................... 214-678-0552CreditReportingAgenciesAmRent Lisa Rusie ........................................... 855-532-2883National Credit Systems, Inc Kristin Muse ....................................... 800-367-1050National Tenant Network Stacy Howell ...................................... 800-801-1371Tenant Tracker, Inc Troy Pate ............................................ 800-658-9369CriminalRecordSearchLiberty Group, The Shonna Marquis ................................ 512-225-1860Tenant Tracker, Inc Troy Pate ............................................ 800-658-9369

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DDeckBuildersA-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Bartley Construction Dennis Bartley ................................... 512-303-9688Ingenium Construction Company Todd Gold .......................................... 512-721-0366JMI Contractors Melissa Vale ....................................... 210-492-8181DecksKoolCote of Texas Stacy Perlinger ................................... 512-251-5740Sungrow Landscape Services Patrick Goulding ................................ 512-331-1700DemolitionContractorsJMI Contractors Melissa Vale ....................................... 210-492-8181DescalingSuperior Descaling Inc - SDI John Bune .......................................... 512-748-9480DetentionPondMaintenance&RecoverySungrow Landscape Services Patrick Goulding ................................ 512-331-1700Directories&GuidesFor Rent Media Solutions Heather Cotten .................................. 512-326-1133RentPath Chelsea Kneeland .............................. 469-662-3097 Doors&DoorProductsCedar Park Overhead Doors Todd Gilstrap ..................................... 512-335-7441Doors/PatioAmeristar Screen and Glass CJ Reed .............................................. 512-910-3050Drain&SewerCleaningAirco Mechanical ............................... 512-837-2917DrainageContractorsA Plus Asphalt & Concrete Art Aja................................................ 512-251-8920Complete Landscapes, Inc. Susan Bishop ..................................... 512-252-0141Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264Sungrow Landscape Services Patrick Goulding ................................ 512-331-1700DryCleaningServicesMW Cleaners Frank Duffy ........................................ 281-734-5104DryerVentCleaningBlackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Top Hat Chimney Sweeps, LLC Royal Pore .......................................... 512-252-3690WASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319DrywallContractorsQuality Service of Texas, Inc Jessica Hernandez ............................. 512-244-2777TBC Services, LLC Tom Burghart ..................................... 512-217-8020VLA Construction, LLC Uriel Villasenor .................................. 512-986-8269DrywallEquipment&SuppliesPPG Pittsburgh Paints Gregory Wagner ................................ 512-827-6292

EElectric-ContractorsAll-Cor Services Steve Wingo ...................................... 512-826-4542Facility Innovations Group, LLC Ed Fahrenkrug ................................... 512-655-3676Fox Service Company James Bagby ...................................... 512-442-6782Lightning Electrical, LLC Rick Morgan....................................... 512-569-8550Mtech ................................................ 512-929-7090Electric-Equipment&SuppliesHD Supply Kendall Wood .................................... 512-584-7432Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700ElectronicRentCollectionResMan Amanda Mabrey ................................ 972-349-1406ElevatorService&RepairAustin Elevator Company, LLC Sara Fairchild ..................................... 512-801-1942E-MailVideoMarketingSolutionsCapture The Market Beth Doty .......................................... 866-778-7719EmergencyPhonesKings III Emergency Communications Gary Weldon ...................................... 512-992-4134On Guard, Inc Bill White ........................................... 713-664-8273EmergencyWaterServicesBelfor Property Restoration John Keenan ...................................... 512-610-3015Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Camp Construction Peter Flynn ........................................ 512-394-1111UCS Ben Wells ........................................... 512-385-6600EmployeeScreeningLiberty Group, The Shonna Marquis ................................ 512-225-1860Tenant Tracker, Inc Troy Pate ............................................ 800-658-9369EmploymentAgencies-PermanentBG Staffing Nikki Burleson ................................... 512-481-1234Hire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860EmploymentAgencies-TemporaryBG Staffing Nikki Burleson ................................... 512-481-1234Hire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860Radley Staffing Jon Lantrip ......................................... 512-502-3030Star Personnel Victor Garcia ...................................... 832-242-6800The Personnel Store, Inc. Scott Cunningham ............................. 512-236-1400EmploymentServicesHire Priority Staffing Loa McManus .................................... 512-338-4473

Liberty Group, The Shonna Marquis ................................ 512-225-1860Radley Staffing Jon Lantrip ......................................... 512-502-3030The Personnel Store, Inc. Scott Cunningham ............................. 512-236-1400EnergyAuditing1st Choice Energy David Malone .................................... 512-345-0956EnergyConservationConsultation1st Choice Energy David Malone .................................... 512-345-0956EnergyService1st Choice Energy David Malone .................................... 512-345-0956360 Energy Savers Moore McDonough ........................... 512-474-8999Austin Energy Jaime Gomez ..................................... 512-482-5332Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Seelye Management Andrew Seelye ................................... 512-619-9956EntertainmentApartment Life Randy Ginnan .................................... 817-685-2963FunFlicks Outdoor Movies Darrell Landers .................................. 512-501-6362Mood Texas Robyn Mercer .................................... 512-420-3244EvictionsConnect2Court J Daniel Maggard ............................... 404-500-5743Law Offices of Brian P Cweren Brian Cweren ..................................... 713-622-2111Law Offices of R. David Fritsche David Fritsche .................................... 210-227-2726Nationwide Eviction Eddie Young ....................................... 512-551-0357ExecutiveSearchServicesHire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860ExerciseEquipment-DealersAdvanced Exercise Equipment Ryan McAfee ..................................... 512-800-0959Comm-Fit Marcus Ling ....................................... 512-378-3581Fit Supply Joshua Nichols ................................... 512-971-7399Marathon Fitness Demariee Anderson .......................... 800-391-9496ExerciseEquipment-Service&RepairAdvanced Exercise Equipment Ryan McAfee ..................................... 512-800-0959Comm-Fit Marcus Ling ....................................... 512-378-3581Fit Supply Joshua Nichols ................................... 512-971-7399Marathon Fitness Demariee Anderson .......................... 800-391-9496

FFences&Rails2 S-D, Inc. Kevin Seelhammer ............................. 830-627-2734

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All-Cor Services Steve Wingo ...................................... 512-826-4542Associated Time & Parking Patrick Dolan ..................................... 512-693-9200C&C Access Co, LLC Roy Cornelison ................................... 512-983-8094Camp Construction Peter Flynn ........................................ 512-394-1111Falcon Construction USA Brent McGrath ................................... 512-610-1124Meyer Smith, Inc Walt Meyer ........................................ 512-472-0505Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264Swift Access Control Mario Vasquez ................................... 512-470-7575FinancingTruWest Credit Union Hal Solomon ...................................... 512-763-9266FireAlarmSystemMonitoringAce Fire Equipment Ashley Stein ....................................... 512-835-2020Alarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Alliance Safety and Fire Protection LP Seth Smith ......................................... 512-461-7890Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115GSC Fire & Security Mark Cummings ................................ 512-697-8723Texas Star Fire Systems, LLC Mark Procyk ...................................... 512-354-1000Western States Fire Protection Eric Watson ....................................... 512-832-8069FireAlarmSystemsAAA Fire & Safety Equipment Co, Inc Tess Jimenez ...................................... 512-626-1917Ace Fire Equipment Ashley Stein ....................................... 512-835-2020Alarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Alliance Safety and Fire Protection LP Seth Smith ......................................... 512-461-7890Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115GSC Fire & Security Mark Cummings ................................ 512-697-8723Impact Fire Services Rob Thomas ....................................... 512-243-7788Texas Star Fire Systems, LLC Mark Procyk ...................................... 512-354-1000Western States Fire Protection Eric Watson ....................................... 512-832-8069FireExtinguishersAce Fire Equipment Ashley Stein ....................................... 512-835-2020Auto-Out Cooktop Fire Protection Robin Williams ................................... 817-924-1370Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115GSC Fire & Security Mark Cummings ................................ 512-697-8723Impact Fire Services Rob Thomas ....................................... 512-243-7788StoveTop FireStop Joanna Osborne ................................. 817-870-8081Western States Fire Protection Eric Watson ....................................... 512-832-8069

FireHydrantInspectionRepairService&TestingAce Fire Equipment Ashley Stein ....................................... 512-835-2020Allied Fire Protection Robbie Ashworth ............................... 512-719-4872Texas Star Fire Systems, LLC Mark Procyk ...................................... 512-354-1000Western States Fire Protection Eric Watson ....................................... 512-832-8069FireProtectionEquipment&SupplyFiretrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115StoveTop FireStop Joanna Osborne ................................. 817-870-8081Texas Star Fire Systems, LLC Mark Procyk ...................................... 512-354-1000FireRestorationBelfor Property Restoration John Keenan ...................................... 512-610-3015Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Camp Construction Peter Flynn ........................................ 512-394-1111Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Crestmark Construction Services Brenda Nite ....................................... 713-426-6161Falcon Construction USA Brent McGrath ................................... 512-610-1124Gage Multifamily Services Rich Trepanier.................................... 512-903-9173JMI Contractors Melissa Vale ....................................... 210-492-8181The Ironwood Group Todd Pirtle ......................................... 512-298-2004TPI Painting, Inc Al Torres ............................................. 713-668-7986FireSprinklerSystems-InstallationService&InspectionAAA Fire & Safety Equipment Co, Inc Tess Jimenez ...................................... 512-626-1917Ace Fire Equipment Ashley Stein ....................................... 512-835-2020Alliance Safety and Fire Protection LP Seth Smith ......................................... 512-461-7890Allied Fire Protection Robbie Ashworth ............................... 512-719-4872Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115GSC Fire & Security Mark Cummings ................................ 512-697-8723Texas Star Fire Systems, LLC Mark Procyk ...................................... 512-354-1000Western States Fire Protection Eric Watson ....................................... 512-832-8069Fire/WaterDamageRestorationBartley Construction Dennis Bartley ................................... 512-303-9688Belfor Property Restoration John Keenan ...................................... 512-610-3015Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Branch Construction Services Michael Martin .................................. 512-371-4194Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Contractors, Inc. Brian Scott ......................................... 512-733-0600DryTime, Inc Kevin Klaus ........................................ 512-275-6673

FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Hurcon, Inc Bobby Griggs ..................................... 281-847-3600Micro Services Anthony Allbritain ............................. 512-662-5752Restoration King Miles Hanson ..................................... 512-640-5464Smokefree Housing Implementation Program Pamela Larson ................................... 512-974-6404TBC Services, LLC Tom Burghart ..................................... 512-217-8020The Steam Team Ashtynn Smith ................................... 512-739-7237UCS Ben Wells ........................................... 512-385-6600FitnessDesign&ManagementAdvanced Exercise Equipment Ryan McAfee ..................................... 512-800-0959FXfit Shawn Martinez................................. 512-785-5425FitnessEquipmentRepair&ServiceAdvanced Exercise Equipment Ryan McAfee ..................................... 512-800-0959FXfit Shawn Martinez................................. 512-785-5425FlagsBanners&PennantsIce Blue Advertising Chuck Littlepage ................................ 832-437-0904FloorCoveringDistributorsFloor King, Inc Roy Whitaker ..................................... 512-346-7034Mohawk Industries Ty Thompson ..................................... 512-203-4833ProSource Eric Barnett ........................................ 512-836-7888FloorCoveringsSales&InstallationArbor Contract Carpet Mitchell Lalonde ................................ 512-422-3404Capitol Floor Brett Weiss ........................................ 512-339-1555Carpet Warehouse Matt Naylor ....................................... 512-335-8138Colors Unlimited Rob Tatrow ........................................ 512-339-3023Criterion Brock Gary Smith ......................................... 512-520-2559Dixie Carpet Installation, Inc Tristian Schwenke .............................. 512-442-6927Floor King, Inc Roy Whitaker ..................................... 512-346-7034Gallardo Coatings David Gallardo ................................... 512-207-0660Impact Floors Nick Lange ......................................... 512-833-6399McMahan’s Flooring, Inc Brenda Carpenter .............................. 855-472-7585ProSource Eric Barnett ........................................ 512-836-7888Rasa Floors Daniel Pena........................................ 512-371-9966Redi Carpet Tony Boatman .................................... 512-383-1314FloorRestoration-HardwoodFloor King, Inc Roy Whitaker ..................................... 512-346-7034FloorcoveringManufacturerMohawk Industries Ty Thompson ..................................... 512-203-4833

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Flooring-Vinyl/LaminateCapitol Floor Brett Weiss ........................................ 512-339-1555Colors Unlimited Rob Tatrow ........................................ 512-339-3023Floor King, Inc Roy Whitaker ..................................... 512-346-7034Gallardo Coatings David Gallardo ................................... 512-207-0660Impact Floors Nick Lange ......................................... 512-833-6399McMahan’s Flooring, Inc Brenda Carpenter .............................. 855-472-7585FoundationContractorsAAA Affordable Foundation Repair Chris Felsing ....................................... 512-571-8873Church Services Derek Seaback ................................... 512-534-7602Foundation Specialists Managers Office ............................... 512-291-4374FSI Construction Inc Gary Greene ...................................... 512-291-4374JMI Contractors Melissa Vale ....................................... 210-492-8181Perma-Pier Foundation & Plumbing Repair of Texas Todd Blair ........................................... 214-637-1444FramingContractorsBartley Construction Dennis Bartley ................................... 512-303-9688Camp Construction Peter Flynn ........................................ 512-394-1111Ingenium Construction Company Todd Gold .......................................... 512-721-0366Furniture-OutdoorLeisure Creations Davy Johnson..................................... 866-765-6726Texacraft Susan Leigh .........................................205-486 6027Furniture-OutdoorParkTF Harper & Associates LP Elayne Haynes ................................... 512-440-0707Furniture-RentalsBrook Furniture Rental Amanda Valdez .................................. 512-415-2416Charter Furniture Rental, Inc. Nicki Granberry ................................. 512-705-2669CORT Lindsey Osborne ................................ 512-719-9040Furniture-SalesCharter Furniture Rental, Inc. Nicki Granberry ................................. 512-705-2669CORT Lindsey Osborne ................................ 512-719-9040Furniture-SwimmingPoolLeisure Creations Davy Johnson..................................... 866-765-6726Texacraft Susan Leigh .........................................205-486 6027

GGarageDoors&OpenersCedar Park Overhead Doors Todd Gilstrap ..................................... 512-335-7441GarbageCollectionCentral Texas Refuse, Inc Vic Thomas ........................................ 512-243-2833

Texas Disposal Systems Dennis Hobbs .................................... 512-421-1359Gates-Automatic&ManualAssociated Time & Parking Patrick Dolan ..................................... 512-693-9200Austin Estate Gate Anthony Bruno .................................. 512-296-2671Bartley Construction Dennis Bartley ................................... 512-303-9688C&C Access Co, LLC Roy Cornelison ................................... 512-983-8094Cedar Park Overhead Doors Todd Gilstrap ..................................... 512-335-7441Compound Security Specialist Robert Palmerton .............................. 512-444-4283Meyer Smith, Inc Walt Meyer ........................................ 512-472-0505Site Safe Security Kim Bourgeois ................................... 281-726-7810Swift Access Control Mario Vasquez ................................... 512-470-7575GeneralContractors2 S-D, Inc. Kevin Seelhammer ............................. 830-627-2734A-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222All-Cor Services Steve Wingo ...................................... 512-826-4542AYS Capital & Renovations, LLC Joey Susan ......................................... 512-454-5704Bartley Construction Dennis Bartley ................................... 512-303-9688Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Branch Construction Services Michael Martin .................................. 512-371-4194Camp Construction Peter Flynn ........................................ 512-394-1111Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Contractors, Inc. Brian Scott ......................................... 512-733-0600Crestmark Construction Services Brenda Nite ....................................... 713-426-6161CTI Construction Ray Logan .......................................... 830-857-5944FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Foundation Specialists Managers Office ............................... 512-291-4374

FSI Construction Inc Gary Greene ...................................... 512-291-4374Gage Multifamily Services Rich Trepanier.................................... 512-903-9173Global Restoration Services Eric DeLeon........................................ 210-347-8431Guardian Construction Bill Holcomb ...................................... 512-250-9478Howard International Construction Services Kevin Klaus ........................................ 512-792-4700Hurcon, Inc Bobby Griggs ..................................... 281-847-3600Infinite Exteriors Construction Chris Macias ...................................... 512-386-3854Ingenium Construction Company Todd Gold .......................................... 512-721-0366J4 Development Chris Burgy ........................................ 512-380-1242

JMI Contractors Melissa Vale ....................................... 210-492-8181M&M Painting & Construction Karen Iosue ........................................ 210-614-9994Oneway Renovations, Inc Amador Verastegui ............................ 512-740-7206Protractor Services Maisie Dickerson ............................... 512-282-5722Shepperd Construction Stephen Morse .................................. 512-333-0897Smart Companies, Inc Misty Garwood .................................. 512-452-4554Sunstone, Inc Marty Lowe ....................................... 214-678-0552Superior One Roofing and Construction Clyde Oder ......................................... 972-893-3374TBC Services, LLC Tom Burghart ..................................... 512-217-8020Texas Renovation Solutions Debra Villarreal & Warren Perrin ...... 512-748-0865The Ironwood Group Todd Pirtle ......................................... 512-298-2004TiCon Texas Construction Services Trey Murphy ...................................... 281-932-8521Top Pick General Maintenance LLC Carlos Gonzalez ................................. 512-507-8306UCS Ben Wells ........................................... 512-385-6600Urban Design Constructors LLC Justin Hoffman................................... 713-560-8118Woods General Contracting, LLC John Woods ....................................... 817-203-8710Glass-Sales&ServiceAmeristar Screen and Glass CJ Reed .............................................. 512-910-3050Arrow Glass Dan Robb ........................................... 512-339-4888GolfCars&Carts-RentalsGolf Cars of Austin Damon Goodnight ............................. 512-312-4115Golf Cart Zone Aaron Gouldie ................................... 512-258-9663Mission Golf Cars Chad Bachhofer ................................. 800-324-7868GolfCars&Carts-SalesGolf Cars of Austin Damon Goodnight ............................. 512-312-4115Golf Cart Zone Aaron Gouldie ................................... 512-258-9663Mission Golf Cars Chad Bachhofer ................................. 800-324-7868Gutters&DownspoutsCamp Construction Peter Flynn ........................................ 512-394-1111Five Star Gutters & Services, Inc Joann Rogers ..................................... 512-944-3924JMI Contractors Melissa Vale ....................................... 210-492-8181Quick Roofing, LLC Jay Coleman....................................... 888-810-1002Gutters-Cleaning&RepairFive Star Gutters & Services, Inc Joann Rogers ..................................... 512-944-3924Keith Barker Roofing and Solar Keith Barker ....................................... 512-447-7663Sungrow Landscape Services Patrick Goulding ................................ 512-331-1700

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HHardwareHD Supply Kendall Wood .................................... 512-584-7432Home Depot, The Richard Salinas .................................. 830-613-9453Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700HeatingSystems-Supplies&PartsHD Supply Kendall Wood .................................... 512-584-7432Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700HolidayLightingSungrow Landscape Services Patrick Goulding ................................ 512-331-1700HotTubs&SpasHines Pool And Spa Andy Hines/ Brandon Doucet ............ 512-873-8565Spa and Pool Shoppe Jeff Vogel ........................................... 512-260-7222HVAC360 Energy Savers Moore McDonough ........................... 512-474-8999AGES Consulting Casey Conlon ..................................... 844-533-4547All-Cor Services Steve Wingo ...................................... 512-826-4542Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Ferguson Commercial MRO Michael Moore .................................. 512-848-8337Robert Madden Industries Tiffany Paluso .................................... 512-837-8521

IIndoorAirQualityTesting&Consulting360 Energy Savers Moore McDonough ........................... 512-474-8999Biosweep of Austin Yemi Ayeni ......................................... 512-373-8118Micro Services Anthony Allbritain ............................. 512-662-5752Smokefree Housing Implementation Program Pamela Larson ................................... 512-974-6404Insulation-Contractors1st Choice Energy David Malone .................................... 512-345-0956360 Energy Savers Moore McDonough ........................... 512-474-8999InsuranceBellamy Insurance Group LLC Matt Murray ...................................... 512-717-4944Beneke Adjusters International Jim Beneke ........................................ 512-328-1851Blancken Insurance Group Russ Blancken .................................... 512-246-2122Capitol City Insurance Carol Baker ........................................ 512-343-0280CNC Insurance Brent Coleman ................................... 972-248-2415Jansen International, LLC Charles Dale....................................... 800-779-8714Quick Roofing, LLC Jay Coleman....................................... 888-810-1002

Renters Legal Liability, LLC Maria Colessides ............................... 800-770-9660Whorton Insurance Services Michael Whorton .............................. 512-338-1191Insurance-CommercialBellamy Insurance Group LLC Matt Murray ...................................... 512-717-4944Blancken Insurance Group Russ Blancken .................................... 512-246-2122Capitol City Insurance Carol Baker ........................................ 512-343-0280CNC Insurance Brent Coleman ................................... 972-248-2415USI Southwest Sam Siddons ...................................... 512-651-4135Whorton Insurance Services Michael Whorton .............................. 512-338-1191Insurance-HealthBlancken Insurance Group Russ Blancken .................................... 512-246-2122Whorton Insurance Services Michael Whorton .............................. 512-338-1191Insurance-PropertyBlancken Insurance Group Russ Blancken .................................... 512-246-2122CNC Insurance Brent Coleman ................................... 972-248-2415Whorton Insurance Services Michael Whorton .............................. 512-338-1191Insurance-RenterBlancken Insurance Group Russ Blancken .................................... 512-246-2122CoreLogic SafeRent Jason Pitzel ........................................ 713-252-8515RealPage, Inc. Stacey Blackwell ................................ 972-820-3000Insurance-WorkersCompBlancken Insurance Group Russ Blancken .................................... 512-246-2122Whorton Insurance Services Michael Whorton .............................. 512-338-1191Interior&DecoratorServiceCharter Furniture Rental, Inc. Nicki Granberry ................................. 512-705-2669Michelle Thomas Design Michelle Thomas ............................... 512-934-8107InternetListingServiceApartment List James Wiersma ................................. 404-735-1288HomeMe Reggie Shipman ................................. 310-227-4693RealPage, Inc. Stacey Blackwell ................................ 972-820-3000Zillow Russ Pengelly ..................................... 206-515-8234InternetNetworkManagementKorcett Lisa Cortes ......................................... 512-419-7419Internet-MarketingFor Rent Media Solutions Heather Cotten .................................. 512-326-1133Moveforfree.com Bubba May ........................................ 210-691-3178Realtor.com Carol Andrews ................................... 281-460-6307The Apartments.com Network Melody Zare ...................................... 512-865-0483 Internet-Service ProvidersAT&T Connected Communities Ryan Worley ...................................... 512-438-6314

CampusConnect Rob Paver........................................... 512-717-0808Enterprise Risk Control Lonnie Derden ................................... 469-304-3354Google Fiber Evan Vandarwarka ............................. 425-442-7498Korcett Lisa Cortes ......................................... 512-419-7419Time Warner Cable Javier Salinas ..................................... 877-859-9922Internet-WebSiteDevelopersOn-Site.com Reggie Shipman ................................. 408-795-4167Threshold Agency, LLC John Kerrigan ..................................... 512-375-3169IrrigationMaintenance&RepairAbsolute Commercial & Environmental Services, Inc Matt Proctor ...................................... 512-560-1099JMI Contractors Melissa Vale ....................................... 210-492-8181Stone Oak Land Design Chad Bachus ...................................... 855-319-5263IrrigationSystemsInstallation&EquipmentBenchmark Landscapes Trey Zamora ....................................... 512-266-3167Complete Landscapes, Inc. Susan Bishop ..................................... 512-252-0141Gratr Landscapes, Ltd Greg Von Quintus .............................. 210-764-7773Maintained Landscape, Inc. John Kramr ........................................ 512-335-8252Maldonado Nursery & Landscaping Inc Mike Wagner ..................................... 512-252-0198Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264PS Landscapes, Inc Terri Needham ................................... 512-335-4769

JJanitorialEquipment&SuppliesHD Supply Kendall Wood .................................... 512-584-7432Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700Janitorial ServiceABM Tiffany Hardt-Miller ........................... 512-539-6581Crime Clean of Texas Deborah Gerhards ............................. 512-669-2999Maid Of Honor, Inc John Hartley ...................................... 512-323-6243UCS Ben Wells ........................................... 512-385-6600

KKeysKeyWarden Systems Partners, LLP Byron Alexander ................................ 830-214-0867

LLandscape-LightingTexas Outdoor Lighting Denise Dean ...................................... 512-504-3030

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LandscapeContractorsAustin Ecosystems Landscape Services Mike Kovatch ..................................... 512-977-0052Gratr Landscapes, Ltd Greg Von Quintus .............................. 210-764-7773Land Restoration Lee Idom ............................................ 512-989-1488River Rock Lawn & Landscaping, LLC Brant Dickerson ................................. 512-633-4085LandscapeInstallation&MaintenanceClean Scapes Carli Hinkle ........................................ 512-448-1094Greater Texas Landscapes, Inc. Deborah Cole ..................................... 512-462-2311JMI Contractors Melissa Vale ....................................... 210-492-8181Stone Oak Land Design Chad Bachus ...................................... 855-319-5263Sungrow Landscape Services Patrick Goulding ................................ 512-331-1700LandscapeInstallation/IrrigationAustin Ecosystems Landscape Services Mike Kovatch ..................................... 512-977-0052Clean Scapes Carli Hinkle ........................................ 512-448-1094River Rock Lawn & Landscaping, LLC Brant Dickerson ................................. 512-633-4085Landscaping-Contractors&MaintenanceABM Tiffany Hardt-Miller ........................... 512-539-6581Austin Ecosystems Landscape Services Mike Kovatch ..................................... 512-977-0052Benchmark Landscapes Trey Zamora ....................................... 512-266-3167Complete Landscapes, Inc. Susan Bishop ..................................... 512-252-0141Gratr Landscapes, Ltd Greg Von Quintus .............................. 210-764-7773Greater Texas Landscapes, Inc. Deborah Cole ..................................... 512-462-2311GreenScapes Landscaping Maegan Kelley ................................... 512-263-3669JMI Contractors Melissa Vale ....................................... 210-492-8181Land Restoration Lee Idom ............................................ 512-989-1488Maintained Landscape, Inc. John Kramr ........................................ 512-335-8252Maldonado Nursery & Landscaping Inc Mike Wagner ..................................... 512-252-0198Merit Service Solutions Steve Matcha ..................................... 512-834-0123Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264PS Landscapes, Inc Terri Needham ................................... 512-335-4769River Rock Lawn & Landscaping, LLC Brant Dickerson ................................. 512-633-4085Landscaping-DesignersComplete Landscapes, Inc. Susan Bishop ..................................... 512-252-0141Gratr Landscapes, Ltd Greg Von Quintus .............................. 210-764-7773GreenScapes Landscaping Maegan Kelley ................................... 512-263-3669Maldonado Nursery & Landscaping Inc Mike Wagner ..................................... 512-252-0198Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264

River Rock Lawn & Landscaping, LLC Brant Dickerson ................................. 512-633-4085Sungrow Landscape Services Patrick Goulding ................................ 512-331-1700Landscaping-Equipment&SuppliesWASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319LaundryEquipment-LeasingCommercial Equipment Company Andy Northup .................................... 972-991-9274CSC Service Works Carla Guerra ...................................... 800-445-7303WASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319LaundryEquipment-SalesCommercial Equipment Company Andy Northup .................................... 972-991-9274CSC Service Works Carla Guerra ...................................... 800-445-7303WASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319LeakDetection&RepairAirco Mechanical ............................... 512-837-2917Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925LeasingSalesProgramsResMan Amanda Mabrey ................................ 972-349-1406LeasingSpecialistHire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860LegalServiceConnect2Court J Daniel Maggard ............................... 404-500-5743John Daves & Associates, PLLC John Daves ......................................... 512-346-6000Law Offices of R. David Fritsche David Fritsche .................................... 210-227-2726Snell Law Firm, PLLC, The Jason Snell ......................................... 512-477-5291Troilo Law Firm, P.C. Arthur Troilo ...................................... 512-391-9117Warren Law Firm Bill Warren ......................................... 512-347-8777LightBulbsAGES Consulting Casey Conlon ..................................... 844-533-4547Lighting-OutdoorTexas Outdoor Lighting Denise Dean ...................................... 512-504-3030LightingFixtures&SuppliesAGES Consulting Casey Conlon ..................................... 844-533-4547DirecSupply Inc Ken Watson ....................................... 512-964-7822Facility Innovations Group, LLC Ed Fahrenkrug ................................... 512-655-3676Ferguson Commercial MRO Michael Moore .................................. 512-848-8337Lightning Electrical, LLC Rick Morgan....................................... 512-569-8550Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700LocatorsApartment Experts Companies Bryan Tindall ...................................... 512-372-8700

Apartment Finders Service Norice Taylor ..................................... 512-322-9556Austin City Realty Eric Freytag ........................................ 512-477-2489Citywide Apartment Locators Susan Albertson................................. 512-835-7368Dash Realty, LLC Mohammad-Ali Tukdi ........................ 877-987-7693For Rent Media Solutions Heather Cotten .................................. 512-326-1133Home Place Apartment Search Mike Stotts ........................................ 512-258-5200Moveforfree.com Bubba May ........................................ 210-691-3178Nu Edge Realty Nick Pierce ......................................... 512-560-8343RentPath Chelsea Kneeland .............................. 469-662-3097 Lumber-Retail&WholesaleHome Depot, The Richard Salinas .................................. 830-613-9453McKillican Kevin Slabaugh .................................. 512-828-5800

MMagazine-ApartmentListingsFor Rent Media Solutions Heather Cotten .................................. 512-326-1133SMART Apartment Data Nichole Williams ................................ 800-594-2133MaintenanceParts&SuppliesChadwell Supply Michael Stewart ................................ 888-341-2423Maintenance ServiceA-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Hire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860Quick Roofing, LLC Jay Coleman....................................... 888-810-1002WASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319MaintenanceSuppliesFerguson Commercial MRO Michael Moore .................................. 512-848-8337Glidden Paints - The Home Depot Business Line Becky Silco ......................................... 830-302-8452HD Supply Kendall Wood .................................... 512-584-7432Lowe’s Companies Aaron Taylor ...................................... 512-441-0329Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700Wilmar Crystal Stranahan .............................. 800-345-3002Make Ready ServiceHire Priority Staffing Loa McManus .................................... 512-338-4473Indigo Painting & Cleaning Stan Smith ......................................... 512-552-8825Liberty Group, The Shonna Marquis ................................ 512-225-1860Maid Of Honor, Inc John Hartley ...................................... 512-323-6243Radley Staffing Jon Lantrip ......................................... 512-502-3030

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UCS Ben Wells ........................................... 512-385-6600MarketResearchAnalysisApartment Data Services Inc Bruce McClenny ................................ 800-595-8730Austin Investor Interests Robin Davis ........................................ 512-261-0100ResMan Amanda Mabrey ................................ 972-349-1406SMART Apartment Data Nichole Williams ................................ 800-594-2133MarketingConsultants&ServiceApartment Life Randy Ginnan .................................... 817-685-2963Catalyst Marketing & Design Jamie Matusek .................................. 512-579-5461Threshold Agency, LLC John Kerrigan ..................................... 512-375-3169Trend Promotional Marketing Corporation Marilyn Rawls .................................... 713-417-0290Visual Marketing Ann Poehl .......................................... 512-918-0131MasonryContractorCamp Construction Peter Flynn ........................................ 512-394-1111Complete Landscapes, Inc. Susan Bishop ..................................... 512-252-0141Jenko Asphalt & Concrete, LLC Chris Jenkins ...................................... 817-312-0256JMI Contractors Melissa Vale ....................................... 210-492-8181Mats&MattingLas Colinas Floormat Lynn Couch ........................................ 972-897-3964Millwork/CabinetryAustin Apartment Renovations David Coulter ..................................... 512-924-6976Mirrors-Sales&ServiceAmeristar Screen and Glass CJ Reed .............................................. 512-910-3050Arrow Glass Dan Robb ........................................... 512-339-4888MobileAdvertisingApartment Mobile Apps Andrew Barber .................................. 512-431-7161MobileApplicationsApartment Mobile Apps Andrew Barber .................................. 512-431-7161Mold-RemediationBelfor Property Restoration John Keenan ...................................... 512-610-3015Bio-One Austin Matt Mistica ...................................... 512-897-9193Biosweep of Austin Yemi Ayeni ......................................... 512-373-8118Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Camp Construction Peter Flynn ........................................ 512-394-1111Micro Services Anthony Allbritain ............................. 512-662-5752Restoration King Miles Hanson .................................... 512-640-5464UCS Ben Wells ........................................... 512-385-6600Mold-TestingBiosweep of Austin Yemi Ayeni ......................................... 512-373-8118Micro Services Anthony Allbritain ............................. 512-662-5752

Movers3 Men Movers Tom Britton ........................................ 713-333-6683Bellhops Zach Toth ........................................... 888-836-3939Moveforfree.com Bubba May ........................................ 210-691-3178Simpler Moving Layne Norris ...................................... 409-728-4665Two Men And A Truck Derick Smith ...................................... 512-416-6800Vosco Moving Karin Mastervich ............................... 512-554-4678

NNaturalGasUtilityServiceTexas Gas Service Kimberly Carter ................................. 512-407-2014Newsletters&BrochuresRamstedt Enterprises, Inc Jackie Ramstedt ................................. 512-255-2226

OOdorControlBiosweep of Austin Yemi Ayeni ......................................... 512-373-8118Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043DryTime, Inc Kevin Klaus ........................................ 512-275-6673ScentAir Beverly Boyd-Miller ........................... 512-797-4503UCS Ben Wells ........................................... 512-385-6600OfficeEquipment&SuppliesKnight Office Solutions of Austin, LLC Troy Nguyen ......................... 512-617-7080 ext 137Longhorn Office Products Billy Lyles ........................................... 512-672-4567Office Mate Marcus Garcia.................................... 512-834-8518OfficeFurnitureLonghorn Office Products Billy Lyles ........................................... 512-672-4567Office Mate Marcus Garcia.................................... 512-834-8518On-linePropertyManagementConnect2Court J Daniel Maggard ............................... 404-500-5743OverheadDoorsCedar Park Overhead Doors Todd Gilstrap ..................................... 512-335-7441

PPaintContractorsCamp Construction Peter Flynn ........................................ 512-394-1111Colors Unlimited Rob Tatrow ........................................ 512-339-3023Painting Connection Robier Rodriguez ............................... 806-445-6791

TBC Services, LLC Tom Burghart ..................................... 512-217-8020Zuniga Lone Star Painting and Cleaning, Inc Oscar Zuniga ...................................... 512-832-5728Paint SalesGlidden Paints - The Home Depot Business Line Becky Silco ......................................... 830-302-8452Landmark Paint & Supply Preston Sams ..................................... 214-905-3436Sherwin Williams Company Jay Piersall ......................................... 512-844-2309Paint-Contractors2 S-D, Inc. Kevin Seelhammer ............................. 830-627-2734A-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Bartley Construction Dennis Bartley ................................... 512-303-9688Behr Process Corporation Tim Turner ......................................... 512-947-0003Branch Construction Services Michael Martin .................................. 512-371-4194C&Z Enterprises Jimmy Zientek .................................... 512-989-8377Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Centex Painting, Inc. Jilmer Paz ........................................... 512-554-8303Contractors, Inc. Brian Scott ......................................... 512-733-0600Crestmark Construction Services Brenda Nite ....................................... 713-426-6161Excalibur Painting, Inc Omar Reyes ....................................... 512-459-8600Falcon Construction USA Brent McGrath ................................... 512-610-1124FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Guardian Construction Bill Holcomb ...................................... 512-250-9478Hurcon, Inc Bobby Griggs ..................................... 281-847-3600Indigo Painting & Cleaning Stan Smith ......................................... 512-552-8825JMI Contractors Melissa Vale ....................................... 210-492-8181M&M Painting & Construction Karen Iosue ........................................ 210-614-9994Nadeau Painting Specialist Dennis Nadeau .................................. 512-442-3700Protractor Services Maisie Dickerson ............................... 512-282-5722Quality Service of Texas, Inc Jessica Hernandez ............................. 512-244-2777Smart Companies, Inc Misty Garwood .................................. 512-452-4554Texas Renovation Solutions Debra Villarreal & Warren Perrin ...... 512-748-0865Top Pick General Maintenance LLC Carlos Gonzalez ................................. 512-507-8306TPI Painting, Inc Al Torres ............................................. 713-668-7986VLA Construction, LLC Uriel Villasenor .................................. 512-986-8269Paint-Equipment&SuppliesBehr Process Corporation Tim Turner ......................................... 512-947-0003Glidden Paints - The Home Depot Business Line Becky Silco ......................................... 830-302-8452

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Landmark Paint & Supply Preston Sams ..................................... 214-905-3436Lowe’s Companies Aaron Taylor ...................................... 512-441-0329PPG Pittsburgh Paints Gregory Wagner ................................ 512-827-6292Sherwin Williams Company Jay Piersall ......................................... 512-844-2309Wilmar Crystal Stranahan .............................. 800-345-3002ParkingLotMaintenance&Marking2 S-D, Inc. Kevin Seelhammer ............................. 830-627-2734A Plus Asphalt & Concrete Art Aja................................................ 512-251-8920Alpha Paving Industries LLC Bobby Edwards .................................. 512-605-9937APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Austin Materials Adam Cantando ................................. 512-251-3713Bennett Paving Inc. Christina Rountree ............................. 512-740-8603Contractors Asphalt Randy Welch ...................................... 512-388-9540Integrity Paving & Coatings Jessica Holly ....................................... 512-853-9009PavingContractorsA Plus Asphalt & Concrete Art Aja................................................ 512-251-8920Advanced Asphalt Applications Seth Ritta ........................................... 512-539-7744Alpha Paving Industries LLC Bobby Edwards .................................. 512-605-9937APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Austin Materials Adam Cantando ................................. 512-251-3713Bennett Paving Inc. Christina Rountree ............................. 512-740-8603Contractors Asphalt Randy Welch ...................................... 512-388-9540Personnel ServicesHire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860Radley Staffing Jon Lantrip ......................................... 512-502-3030PestControlServiceAbsolute Pest Management Tony Ragan ........................................ 512-444-0262BrockStar Pest Services Brock Anderson ................................. 512-800-0437Certified Termite & Pest Control Scott Young ........................................ 512-676-0828EcoTeam, LLC Jon Polenz .......................................... 512-201-4100EnviroSMART Pest Solutions Blair Holden ....................................... 512-997-1000Heat Wave Bed Bug Control Cody Hardin ....................................... 512-994-0141LP Pest Solutions David Pritchard .................................. 512-922-4577Pest Management, Inc Sarah McElwee .................................. 800-291-7378The Bug Master Rod Howard ....................................... 512-250-1500Worldwide Pest Control Arleen Valdez ..................................... 512-476-2847

Phone&DataRepair&InstallLaser Answering Service Rachel Gibaut .................................... 512-827-8385PlasteringWaterworks Pool Cleaning and Service, LLC Dan Norris ......................................... 512-720-1093PlaygroundEquipmentTF Harper & Associates LP Elayne Haynes ................................... 512-440-0707WeBuildFun, Inc Josh Bailey ......................................... 512-636-0933PlumbingContractorsA-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Airco Mechanical ............................... 512-837-2917All-Cor Services Steve Wingo ...................................... 512-826-4542Fox Service Company James Bagby ...................................... 512-442-6782Mtech ................................................ 512-929-7090Perma-Pier Foundation & Plumbing Repair of Texas Todd Blair ........................................... 214-637-1444Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925S&D Commercial Services Samuel Dowdy ................................... 512-782-8360Steve’s Plumbing Repair Steve Brougher .................................. 512-276-7476Vamvoras, Ltd Jeff Fox ............................................... 512-994-7527Plumbing-DescalingSuperior Descaling Inc - SDI John Bune .......................................... 512-748-9480Plumbing-Equipment&SuppliesFerguson Commercial MRO Michael Moore .................................. 512-848-8337HD Supply Kendall Wood .................................... 512-584-7432Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700PoolComplianceCrystal Clear Pools & Spas Rene Flores ........................................ 512-339-9304PoolEquipment/Sales/Supplies/MaintenanceCrystal Clear Pools & Spas Rene Flores ........................................ 512-339-9304Poolsure Lisa Simpson ...................................... 281-914-0284Spa and Pool Shoppe Jeff Vogel ........................................... 512-260-7222PressureWashing-Equipment&ServiceAlpha Paving Industries LLC Bobby Edwards .................................. 512-605-9937APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Centex Nice & Clean Adam Merrill ..................................... 512-750-5552CG Environmental - The Cleaning Guys, LLC Chad Liles .......................................... 855-483-8181Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925Westlake Home & Commercial Joshua Nichols ................................... 512-280-1649Printing&GraphicServiceExecutive Signs Austin Jacob Dotson ..................................... 512-292-9939

Ramstedt Enterprises, Inc Jackie Ramstedt ................................. 512-255-2226PrivateInvestigationsSentry Security & Investigations, LP Alan Trevino ....................................... 512-206-0515PromotionalSpecialtiesIce Blue Advertising Chuck Littlepage ................................ 832-437-0904Longhorn Trophies, Inc. Don McGraw ..................................... 512-454-8684Trend Promotional Marketing Corporation Marilyn Rawls .................................... 713-417-0290Visual Marketing Ann Poehl .......................................... 512-918-0131PropertyManagementRenters Legal Liability, LLC Maria Colessides ............................... 800-770-9660PropertyManagementSoftwareRealPage, Inc. Stacey Blackwell ................................ 972-820-3000ResMan Amanda Mabrey ................................ 972-349-1406Yardi Systems Tracy Ayres ........................................ 805-699-2040

RRealEstate-ConsultantsLifestyles Unlimited Renee Manes ..................................... 210-787-2236RealEstate-InvestmentLifestyles Unlimited Renee Manes ..................................... 210-787-2236RealEstate-LoansTruWest Credit Union Hal Solomon ...................................... 512-763-9266RealEstate-ReportsAustin Investor Interests Robin Davis ........................................ 512-261-0100RealEstate-ResidentialSalesApartment Experts Companies Bryan Tindall ...................................... 512-372-8700Moveforfree.com Bubba May ........................................ 210-691-3178Nu Edge Realty Nick Pierce ......................................... 512-560-8343RecyclingServicesAustin Resource Recovery Teresa Chapman ................................ 512-974-9727Green Door Valet Heath Hallada .................................... 512-271-7000RemodelingPainting Connection Robier Rodriguez ............................... 806-445-6791Remodeling&Repair-BuildingContractorA-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Bartley Construction Dennis Bartley ................................... 512-303-9688Belfor Property Restoration John Keenan ...................................... 512-610-3015Camp Construction Peter Flynn ........................................ 512-394-1111Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Champion Contractors & Ser. LLC Customer Service............................... 877-242-6748

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Contractors, Inc. Brian Scott ......................................... 512-733-0600Crestmark Construction Services Brenda Nite ....................................... 713-426-6161Gage Multifamily Services Rich Trepanier.................................... 512-903-9173Infinite Exteriors Construction Chris Macias ...................................... 512-386-3854Ingenium Construction Company Todd Gold .......................................... 512-721-0366J4 Development Chris Burgy ........................................ 512-380-1242J-Conn Roofing & Repair Service, Inc. Jon Conner......................................... 512-479-0510JMI Contractors Melissa Vale ....................................... 210-492-8181Lightning Electrical, LLC Rick Morgan....................................... 512-569-8550One Eighty Construction Travis Case ......................................... 512-505-1023Oneway Renovations, Inc Amador Verastegui ............................ 512-740-7206Protractor Services Maisie Dickerson ............................... 512-282-5722Renaissance Contracting, LLC Anthony Mullens ............................... 512-691-9047TBC Services, LLC Tom Burghart ..................................... 512-217-8020UCS Ben Wells ........................................... 512-385-6600Urban Design Constructors LLC Justin Hoffman................................... 713-560-8118RenovationProductsDirecSupply Inc Ken Watson ....................................... 512-964-7822VIMA Decor, Ltd Maia Jimenez ..................................... 512-522-8130RenovationsAustin Apartment Renovations David Coulter ..................................... 512-924-6976Branch Construction Services Michael Martin .................................. 512-371-4194Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Central Renovations Solutions Jeff Calvery ........................................ 469-567-2400Crestmark Construction Services Brenda Nite ....................................... 713-426-6161CTI Construction Ray Logan .......................................... 830-857-5944Gage Multifamily Services Rich Trepanier.................................... 512-903-9173Howard International Construction Services Kevin Klaus ........................................ 512-792-4700J4 Development Chris Burgy ........................................ 512-380-1242Lightning Electrical, LLC Rick Morgan....................................... 512-569-8550One Eighty Construction Travis Case ......................................... 512-505-1023TiCon Texas Construction Services Trey Murphy ...................................... 281-932-8521UCS Ben Wells ........................................... 512-385-6600Urban Design Constructors LLC Justin Hoffman................................... 713-560-8118RenterInsuranceDeposit IQ Yvette Davis ....................................... 877-684-4039

ePremium Insurance Ann Padgett ....................................... 830-708-8970RealPage, Inc. Stacey Blackwell ................................ 972-820-3000ResidentScreeningServiceHomeMe Reggie Shipman ................................. 310-227-4693National Tenant Network Stacy Howell ...................................... 800-801-1371On-Site.com Reggie Shipman ................................. 408-795-4167RealPage, Inc. Stacey Blackwell ................................ 972-820-3000ResidentCheck Ian McIntosh ...................................... 800-491-2580Tenant Tracker, Inc Troy Pate ............................................ 800-658-9369ResurfacingCentex Painting, Inc. Jilmer Paz ........................................... 512-554-8303Excalibur Painting, Inc Omar Reyes ....................................... 512-459-8600KoolCote of Texas Stacy Perlinger ................................... 512-251-5740Painting Connection Robier Rodriguez ............................... 806-445-6791Quality Service of Texas, Inc Jessica Hernandez ............................. 512-244-2777RetainingWallsCamp Construction Peter Flynn ........................................ 512-394-1111JMI Contractors Melissa Vale ....................................... 210-492-8181Wallco Retaining Walls, Inc Kevin Smotherman ............................ 817-561-4901RiskManagementUSI Southwest Sam Siddons ...................................... 512-651-4135RodentControlAbsolute Pest Management Tony Ragan ........................................ 512-444-0262Pest Management, Inc Sarah McElwee .................................. 800-291-7378RoofWaterproofingBlue Sky Roofing Chad Robinson................................... 512-495-9770D&G Quality Roofing, Inc Christa Weatherby ............................. 817-568-8300GPS Roof Leak Repair Trey King ............................................ 888-958-5048JMI Contractors Melissa Vale ....................................... 210-492-8181LSR Multifamily June Hunter ....................................... 214-869-4479Quick Roofing, LLC Jay Coleman....................................... 888-810-1002RoofingConsultantsHighland Lakes Roofing, LLC Johnny Butler..................................... 512)267-1000Oliver Roofing Systems Rick Brier ........................................... 512-834-7500RoofingServicesAce Roofing & Exteriors Kimberly Sanders ............................... 512-550-0000Alpha Roofing Industries, LLC Peter Brady ........................................ 512-587-0898Assurance Roofing Dan Keiderling ................................... 512-731-9446Camp Construction Peter Flynn ........................................ 512-394-1111

Golden State Roofing Steve Graydon ................................... 704-360-9860Heritage Construction Co, LLC Daphne Flores ................................... 512-528-5559Highland Lakes Roofing, LLC Johnny Butler..................................... 512)267-1000J-Conn Roofing & Repair Service, Inc. Jon Conner......................................... 512-479-0510Lone Star Roof Systems, LLC Luke & Kurt Bradieich ........................ 800-317-1939Oliver Roofing Systems Rick Brier ........................................... 512-834-7500Quick Roofing, LLC Jay Coleman....................................... 888-810-1002Urban Design Constructors LLC Justin Hoffman................................... 713-560-8118Roofs-CleaningCentex Nice & Clean Adam Merrill ..................................... 512-750-5552J-Conn Roofing & Repair Service, Inc. Jon Conner......................................... 512-479-0510Roofs-Contractors2 S-D, Inc. Kevin Seelhammer ............................. 830-627-2734A-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Ace Roofing & Exteriors Kimberly Sanders ............................... 512-550-0000Alpha Roofing Industries, LLC Peter Brady ........................................ 512-587-0898Assurance Roofing Dan Keiderling ................................... 512-731-9446Bartley Construction Dennis Bartley ................................... 512-303-9688Blue Sky Roofing Chad Robinson................................... 512-495-9770Branch Construction Services Michael Martin .................................. 512-371-4194Camp Construction Peter Flynn ........................................ 512-394-1111Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Champion Contractors & Ser. LLC Customer Service............................... 877-242-6748Contractors, Inc. Brian Scott ......................................... 512-733-0600Crestmark Construction Services Brenda Nite ....................................... 713-426-6161D&G Quality Roofing, Inc Christa Weatherby ............................. 817-568-8300Falcon Construction USA Brent McGrath ................................... 512-610-1124FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Golden State Roofing Steve Graydon ................................... 704-360-9860GPS Roof Leak Repair Trey King ............................................ 888-958-5048Guardian Construction Bill Holcomb ...................................... 512-250-9478Heritage Construction Co, LLC Daphne Flores ................................... 512-528-5559Highland Lakes Roofing, LLC Johnny Butler..................................... 512)267-1000J-Conn Roofing & Repair Service, Inc. Jon Conner......................................... 512-479-0510Jenpro Roofing ................................... 512-573-0055JMI Contractors Melissa Vale ....................................... 210-492-8181

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Keith Barker Roofing and Solar Keith Barker ....................................... 512-447-7663Lone Star Roof Systems, LLC Luke & Kurt Bradieich ........................ 800-317-1939LSR Multifamily June Hunter ....................................... 214-869-4479Oliver Roofing Systems Rick Brier ........................................... 512-834-7500Protractor Services Maisie Dickerson ............................... 512-282-5722Quick Roofing, LLC Jay Coleman....................................... 888-810-1002Superior One Roofing and Construction Clyde Oder ......................................... 972-893-3374TBC Services, LLC Tom Burghart ..................................... 512-217-8020Wilson Roofing Co, Inc Laramie Doyle .................................... 512-263-3157Woods General Contracting, LLC John Woods ....................................... 817-203-8710Roofs-MaterialsD&G Quality Roofing, Inc Christa Weatherby ............................. 817-568-8300Wilson Roofing Co, Inc Laramie Doyle .................................... 512-263-3157

SSafetyEquipmentAuto-Out Cooktop Fire Protection Robin Williams ................................... 817-924-1370Screens-Door&Window1st Choice Energy David Malone .................................... 512-345-0956Ameristar Screen and Glass CJ Reed .............................................. 512-910-3050Security&SurveillanceAlarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Compound Security Specialist Robert Palmerton .............................. 512-444-4283Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115Pro-Vigil Inc. Jeremy Powell .................................... 866-616-1318Ranger Protection Agency Jean Jarrett ........................................ 512-637-4965Signal 88 Security Texas Justin Nordhausen ............................. 512-394-6234SecurityCamerasACT Security Group Johnny Atkinson ................................ 512-420-9988Alarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Firetrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115Pro-Vigil Inc. Jeremy Powell .................................... 866-616-1318Statewide Patrol, Inc James McClure .................................. 512-326-9411Swift Access Control Mario Vasquez ................................... 512-470-7575SecurityDepositsDeposit IQ Yvette Davis ....................................... 877-684-4039ePremium Insurance Ann Padgett ....................................... 830-708-8970

SecurityGuard/PatrolServiceACT Security Group Johnny Atkinson ................................ 512-420-9988Austin Patrol Services Jim Wakefield .................................... 512-888-9489Executive Security Danielle Archambault ........................ 512-458-2258Ranger Protection Agency Jean Jarrett ........................................ 512-637-4965Sentry Security & Investigations, LP Alan Trevino ....................................... 512-206-0515Signal 88 Security Texas Justin Nordhausen ............................. 512-394-6234Statewide Patrol, Inc James McClure .................................. 512-326-9411SecuritySystemsFiretrol Protection Systems, Inc. John Rogers ....................................... 512-687-0115GSC Fire & Security Mark Cummings ................................ 512-697-8723KeyWarden Systems Partners, LLP Byron Alexander ................................ 830-214-0867Site Safe Security Kim Bourgeois ................................... 281-726-7810Sewer&DrainCleaning-ServiceAirco Mechanical ............................... 512-837-2917Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925Steve’s Plumbing Repair Steve Brougher .................................. 512-276-7476Vamvoras, Ltd Jeff Fox ............................................... 512-994-7527SewerContractorsAirco Mechanical ............................... 512-837-2917Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925Vamvoras, Ltd Jeff Fox ............................................... 512-994-7527Sheet MetalOliver Roofing Systems Rick Brier ........................................... 512-834-7500SheetrockRepairExcalibur Painting, Inc Omar Reyes ....................................... 512-459-8600Nadeau Painting Specialist Dennis Nadeau .................................. 512-442-3700ShowerPansLone Star Carpet Lee Moerbe ....................................... 512-836-9311Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925Siding-ContractorsA-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Bartley Construction Dennis Bartley ................................... 512-303-9688Branch Construction Services Michael Martin .................................. 512-371-4194Capitol Construction / CPC Barbara Crawford .............................. 512-289-0227Contractors, Inc. Brian Scott ......................................... 512-733-0600Crestmark Construction Services Brenda Nite ....................................... 713-426-6161FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Guardian Construction Bill Holcomb ...................................... 512-250-9478Ingenium Construction Company Todd Gold .......................................... 512-721-0366

Jenpro Roofing ................................... 512-573-0055JMI Contractors Melissa Vale ....................................... 210-492-8181Protractor Services Maisie Dickerson ............................... 512-282-5722SignsAlpha Paving Industries LLC Bobby Edwards .................................. 512-605-9937APAC Wheeler Coatings & Asphalt, Inc Kim Tiefke .......................................... 512-861-7100Executive Signs Austin Jacob Dotson ..................................... 512-292-9939Facility Innovations Group, LLC Ed Fahrenkrug ................................... 512-655-3676Fastsigns Kerry Torres ....................................... 512-454-9956Signs West Jim Ashley .......................................... 512-282-5001SmallBusinessBankTruWest Credit Union Hal Solomon ...................................... 512-763-9266SoundSystems&EquipmentAlarmtechs, Inc. Terry Delzeit....................................... 281-391-6066Speakers-EducationalRamstedt Enterprises, Inc Jackie Ramstedt ................................. 512-255-2226Sprinklers-Garden&LawnPremium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264StaffingServicesHire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860Radley Staffing Jon Lantrip ......................................... 512-502-3030Star Personnel Victor Garcia ...................................... 832-242-6800StairsMeyer Smith, Inc Walt Meyer ........................................ 512-472-0505Swift Access Control Mario Vasquez ................................... 512-470-7575TBC Services, LLC Tom Burghart ..................................... 512-217-8020StorageUnitFacilityTwo Men And A Truck Derick Smith ...................................... 512-416-6800Stucco&ExteriorCoatingContractor2 S-D, Inc. Kevin Seelhammer ............................. 830-627-2734Branch Construction Services Michael Martin .................................. 512-371-4194Camp Construction Peter Flynn ........................................ 512-394-1111Contractors, Inc. Brian Scott ......................................... 512-733-0600FIDUS Construction Services Lauren Hudler .................................... 512-590-2707Guardian Construction Bill Holcomb ...................................... 512-250-9478JMI Contractors Melissa Vale ....................................... 210-492-8181Keith Barker Roofing and Solar Keith Barker ....................................... 512-447-7663SubfloorRepairCapitol Floor Brett Weiss ........................................ 512-339-1555

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Colors Unlimited Rob Tatrow ........................................ 512-339-3023Ingenium Construction Company Todd Gold .......................................... 512-721-0366Lone Star Carpet Lee Moerbe ....................................... 512-836-9311McMahan’s Flooring, Inc Brenda Carpenter .............................. 855-472-7585Rasa Floors Daniel Pena........................................ 512-371-9966SubmeteringSystemsMinol USA Chris Stimac ....................................... 972-386-6611RealPage, Inc. Stacey Blackwell ................................ 972-820-3000SwimmingPoolCodeComplianceCrystal Clear Pools & Spas Rene Flores ........................................ 512-339-9304Hines Pool And Spa Andy Hines/ Brandon Doucet ............ 512-873-8565Leslies Swimming Pool Supplies Larry Graham ..................................... 512-832-0091Spa and Pool Shoppe Jeff Vogel ........................................... 512-260-7222SwimmingPool-ContractorsCrystal Clear Pools & Spas Rene Flores ........................................ 512-339-9304Hines Pool And Spa Andy Hines/ Brandon Doucet ............ 512-873-8565Jenko Asphalt & Concrete, LLC Chris Jenkins ...................................... 817-312-0256Premier Fiberglass, Inc Sherri Fowler ..................................... 512-282-3322SwimmingPool-MaintenanceEquipment&SuppliesCrystal Clear Pools & Spas Rene Flores ........................................ 512-339-9304HD Supply Kendall Wood .................................... 512-584-7432Hines Pool And Spa Andy Hines/ Brandon Doucet ............ 512-873-8565Leslies Swimming Pool Supplies Larry Graham ..................................... 512-832-0091Maintenance Supply HQ Jeff Feldhaus ...................................... 512-335-6700Spa and Pool Shoppe Jeff Vogel ........................................... 512-260-7222Waterworks Pool Cleaning and Service, LLC Dan Norris ......................................... 512-720-1093SwimmingPool-Repair&RenovationCrystal Clear Pools & Spas Rene Flores ........................................ 512-339-9304Hines Pool And Spa Andy Hines/ Brandon Doucet ............ 512-873-8565JMI Contractors Melissa Vale ....................................... 210-492-8181KoolCote of Texas Stacy Perlinger ................................... 512-251-5740Premier Fiberglass, Inc Sherri Fowler ..................................... 512-282-3322Sundek of Austin Rick Hubbard ..................................... 512-928-8000Waterworks Pool Cleaning and Service, LLC Dan Norris ......................................... 512-720-1093

TTaxConsultantsMarvin F Poer & Company Kevin Kirkpatrick ................................ 210-377-3400Morrison & Head, LP Kelli Morrison .................................... 512-302-5800TelecommunicationsServiceAT&T Connected Communities Ryan Worley ...................................... 512-438-6314Kings III Emergency Communications Gary Weldon ...................................... 512-992-4134Telephone-AnsweringServiceLaser Answering Service Rachel Gibaut .................................... 512-827-8385Telephone-Coin/CardOperatedKings III Emergency Communications Gary Weldon ...................................... 512-992-4134TelevisionGoogle Fiber Evan Vandarwarka ............................. 425-442-7498Television-CableTime Warner Cable Javier Salinas ..................................... 877-859-9922TemporaryPersonnelBG Staffing Nikki Burleson ................................... 512-481-1234Hire Priority Staffing Loa McManus .................................... 512-338-4473Liberty Group, The Shonna Marquis ................................ 512-225-1860TenantScreeningServiceAmRent Lisa Rusie ........................................... 855-532-2883CoreLogic SafeRent Jason Pitzel ........................................ 713-252-8515HomeMe Reggie Shipman ................................. 310-227-4693RealPage, Inc. Stacey Blackwell ................................ 972-820-3000Tenant Tracker, Inc Troy Pate ............................................ 800-658-9369TermiteControlAbsolute Pest Management Tony Ragan ........................................ 512-444-0262BrockStar Pest Services Brock Anderson ................................. 512-800-0437Certified Termite & Pest Control Scott Young ........................................ 512-676-0828EnviroSMART Pest Solutions Blair Holden ....................................... 512-997-1000Pest Management, Inc Sarah McElwee .................................. 800-291-7378The Bug Master Rod Howard ....................................... 512-250-1500Worldwide Pest Control Arleen Valdez ..................................... 512-476-2847TileandGroutCleaningBlackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Colors Unlimited Rob Tatrow ........................................ 512-339-3023Floor King, Inc Roy Whitaker ..................................... 512-346-7034UCS Ben Wells ........................................... 512-385-6600

TileSales&Installation-CeramicCapitol Floor Brett Weiss ........................................ 512-339-1555Colors Unlimited Rob Tatrow ........................................ 512-339-3023Floor King, Inc Roy Whitaker ..................................... 512-346-7034Lone Star Carpet Lee Moerbe ....................................... 512-836-9311Rasa Floors Daniel Pena........................................ 512-371-9966TileSales&Installation-Non-ceramicColors Unlimited Rob Tatrow ........................................ 512-339-3023Floor King, Inc Roy Whitaker ..................................... 512-346-7034Rasa Floors Daniel Pena........................................ 512-371-9966Towing-ImpoundServiceA&A Wrecker and Recovery Tasha Mora ........................................ 512-670-7578Elite Towing and Recovery Kymberley Schmoyer ......................... 512-238-8082G&G Impounding, LLC Ricardo Guerra .................................. 512-373-8353Park Right Solutions of Austin, LLC Freddy Ximenez ................................. 512-582-3000Reliant Towing Mark Schroeder ................................. 512-363-5900Towing-WreckerServiceA&A Wrecker and Recovery Tasha Mora ........................................ 512-670-7578Elite Towing and Recovery Kymberley Schmoyer ......................... 512-238-8082G&G Impounding, LLC Ricardo Guerra .................................. 512-373-8353Park Right Solutions of Austin, LLC Freddy Ximenez ................................. 512-582-3000Reliant Towing Mark Schroeder ................................. 512-363-5900Training-Sales&MarketingRamstedt Enterprises, Inc Jackie Ramstedt ................................. 512-255-2226TrashContainersGreen Door Valet Heath Hallada .................................... 512-271-7000Republic Services Stephen Kanarek ............................... 512-247-5647TrashHaulingAt Your Disposal - Waste Services Inc Austin Myers...................................... 512-769-0476Bio-One Austin Matt Mistica ...................................... 512-897-9193Central Texas Refuse, Inc Vic Thomas ........................................ 512-243-2833Green Door Valet Heath Hallada .................................... 512-271-7000Pro Valet Trash Patrick Kelley ..................................... 512-751-2900Progressive Waste Solutions Kim Stone .......................................... 512-251-5622Republic Services Stephen Kanarek ............................... 512-247-5647Valet Waste, LLC Ryan Harmon ..................................... 512-593-0243TrashRemovalAustin Resource Recovery Teresa Chapman ................................ 512-974-9727Austin Trash Valet Nizar Hakiki ........................................ 512-554-5555

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Bio-One Austin Matt Mistica ...................................... 512-897-9193Central Waste Management Justin Behrmann ................................ 512-783-8898Green Door Valet Heath Hallada .................................... 512-271-7000Pro Valet Trash Patrick Kelley ..................................... 512-751-2900Republic Services Stephen Kanarek ............................... 512-247-5647Waste Consolidators, Inc Patrick Lewis ...................................... 512-290-3601White’s Trash Services Benjamin White ................................. 832-529-7411Tree-Insect&DiseaseControlCertified Arbor Care, Inc Lee Evans ........................................... 512-671-8733Davey Tree Expert Co. Daniel Hunsicker ................................ 512-451-4986Pest Management, Inc Sarah McElwee .................................. 800-291-7378Tree-MaintenanceServiceCertified Arbor Care, Inc Lee Evans ........................................... 512-671-8733Davey Tree Expert Co. Daniel Hunsicker ................................ 512-451-4986JMI Contractors Melissa Vale ....................................... 210-492-8181Merit Service Solutions Steve Matcha ..................................... 512-834-0123Premium Cuts Lawn Service & Maint. Jeannette Wagoner ........................... 512-252-2264Trophies&PlaquesLonghorn Trophies, Inc. Don McGraw ..................................... 512-454-8684

UUniformsIce Blue Advertising Chuck Littlepage ................................ 832-437-0904Utilities-BillingServiceAUM, Inc Joshua Heck ....................................... 603-218-1400Hocutt, Inc. Kevin Hammer ................................... 214-381-9991NWP Services Corporation Amanda Christensen ......................... 402-421-1668Performance Utility Management & Billing, LLC Cole Denton ....................................... 512-394-8359Utilities-ManagementAUM, Inc Joshua Heck ....................................... 603-218-1400NWP Services Corporation Amanda Christensen ......................... 402-421-1668Performance Utility Management & Billing, LLC Cole Denton ....................................... 512-394-8359Seelye Management Andrew Seelye ................................... 512-619-9956UtilityBillingHocutt, Inc. Kevin Hammer ................................... 214-381-9991Minol USA Chris Stimac ....................................... 972-386-6611Southwest Utility Billing, LLC Andrew Leach .................................... 281-306-0244

UtilityConsultantPerformance Utility Management & Billing, LLC Cole Denton ....................................... 512-394-8359UtilityEvaluationPerformance Utility Management & Billing, LLC Cole Denton ....................................... 512-394-8359

VValetTrashCentral Waste Management Justin Behrmann ................................ 512-783-8898Door Side Valet Trash David Simes ....................................... 737-222-9177Green Door Valet Heath Hallada .................................... 512-271-7000Pro Valet Trash Patrick Kelley ..................................... 512-751-2900Waste Consolidators, Inc Patrick Lewis ...................................... 512-290-3601ValetWastePickUpAustin Trash Valet Nizar Hakiki ........................................ 512-554-5555Door Side Valet Trash David Simes ....................................... 737-222-9177Green Door Valet Heath Hallada .................................... 512-271-7000GreenThumb Compost LLC Tom Rutz ............................................ 512-369-0998Pro Valet Trash Patrick Kelley ..................................... 512-751-2900Valet Waste, LLC Ryan Harmon ..................................... 512-593-0243Waste Away, LLC Ron Walser ........................................ 866-999-2929Waste Consolidators, Inc Patrick Lewis ...................................... 512-290-3601White’s Trash Services Benjamin White ................................. 832-529-7411VendingAmerican Beverage Consolidators DAnne Doga ....................................... 512-418-1160VideoProductionsCapture The Market Beth Doty .......................................... 866-778-7719For Rent Media Solutions Heather Cotten .................................. 512-326-1133FunFlicks Outdoor Movies Darrell Landers .................................. 512-501-6362

WWallCoveringsSherwin Williams Company Jay Piersall ......................................... 512-844-2309Wallpaper&Wallcoverings-InstallationC&Z Enterprises Jimmy Zientek .................................... 512-989-8377Washer/Dryer-RentalAppliance Warehouse Tina LeBlanc ...................................... 512-748-7515AZUMA Leasing Clint Borchgardt ................................. 800-707-1188Commercial Equipment Company Andy Northup .................................... 972-991-9274Luxe Appliances Mitchell Andrus ................................. 512-940-1023

WASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319Washer/Dryer-SalesAppliance Warehouse Tina LeBlanc ...................................... 512-748-7515Commercial Equipment Company Andy Northup .................................... 972-991-9274Ferguson Commercial MRO Michael Moore .................................. 512-848-8337WASH Multifamily Laundry Systems Mike Gagliardi .................... 800-421-6897 ext 1319Waste&RecyclingConsultingWaste Consolidators, Inc Patrick Lewis ...................................... 512-290-3601WasteDisposal/RecyclingAt Your Disposal - Waste Services Inc Austin Myers...................................... 512-769-0476Green Door Valet Heath Hallada .................................... 512-271-7000GreenThumb Compost LLC Tom Rutz ............................................ 512-369-0998Pro Valet Trash Patrick Kelley ..................................... 512-751-2900Progressive Waste Solutions Kim Stone .......................................... 512-251-5622Republic Services Stephen Kanarek ............................... 512-247-5647Texas Disposal Systems Dennis Hobbs .................................... 512-421-1359Waste Away, LLC Ron Walser ........................................ 866-999-2929Waste Consolidators, Inc Patrick Lewis ...................................... 512-290-3601WaterHeaters&BoilersA-1 Service/Prop Maint Contractors Ron Little ........................................... 512-443-2222Ferguson Commercial MRO Michael Moore .................................. 512-848-8337Roto-Rooter Service Co. Jason Carter ....................................... 512-836-8925S&D Commercial Services Samuel Dowdy ................................... 512-782-8360Vamvoras, Ltd Jeff Fox ............................................... 512-994-7527Water-ConservationAbsolute Commercial & Environmental Services, Inc Matt Proctor ...................................... 512-560-1099Hocutt, Inc. Kevin Hammer ................................... 214-381-9991Southwest Utility Billing, LLC Andrew Leach .................................... 281-306-0244Water-ExtractionBelfor Property Restoration John Keenan ...................................... 512-610-3015Blackmon Mooring of Austin Serena Nikonowicz ............................ 512-574-8043Colors Unlimited Rob Tatrow ........................................ 512-339-3023Quality Service of Texas, Inc Jessica Hernandez ............................. 512-244-2777Restoration King Miles Hanson ..................................... 512-640-5464Spot Be Gone Eric Ho ............................................... 512-788-8763The Steam Team Ashtynn Smith ................................... 512-739-7237The Steamery ATX Tres Davis ........................................... 512-551-9753UCS Ben Wells ........................................... 512-385-6600

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WeldingExcalibur Painting, Inc Omar Reyes ................................................................ 512-459-8600JMI Contractors Melissa Vale ................................................................ 210-492-8181Meyer Smith, Inc Walt Meyer ................................................................. 512-472-0505Swift Access Control Mario Vasquez ............................................................ 512-470-7575TBC Services, LLC Tom Burghart .............................................................. 512-217-8020Windows-Coverings360 Energy Savers Moore McDonough .................................................... 512-474-8999Classic Same Day Blinds Reed Way.................................................................... 512-926-7700HD Supply Kendall Wood ............................................................. 512-584-7432Windows-DealersAmeristar Screen and Glass CJ Reed ....................................................................... 512-910-3050WoodFloorSales&InstallationCapitol Floor Brett Weiss ................................................................. 512-339-1555Colors Unlimited Rob Tatrow ................................................................. 512-339-3023Lone Star Carpet Lee Moerbe ................................................................ 512-836-9311

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1700 La Jaita Dr, Cedar Park, TX 78613 | 512-528-9675 1711 Frate Barker Rd, Austin, TX 78748 | 512-280-9675

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Austin Apartment Association8620 Burnet Rd. #475Austin, TX 78757

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Since 1983, TPI has specialized in serving the multifamily

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Window on rental housing - May/June 2016

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