02/04/06 e-Government conference 2006

Wim van ‘t HofDutch Ministry of Economic Affiars

Electronic Government: - coordination? coordination!- difficult? difficult!- necessary? necessary!

02/04/06 e-Government conference 2006

Contents

• The Netherlands??• eGovernment policy in The Netherlands: drivers,

issues• Coordination at central government: creating e-

government buildings blocks• The role of the Ministry of Economic Affairs• Coordination with other layers of government• Where are we today?• Issues for tomorrow

02/04/06 e-Government conference 2006

The Netherlands

• 16,3 million inhabitants• 41,500 km2

• Constitutional monarchy• Coalition government• 13 Ministries• 12 Provinces• 458 Municipalities• Highly autonomous

layers of government• Famous for windmills

(and soccer!)

02/04/06 e-Government conference 2006

Netherlands and ICT

• Ranked 12th in NRI 2005 (5th EU country)

• 78% of households connected (of which 70% by broadband)

• 90% of companies use the internet. 75% have a website and 70% are connected by broadband

• ICT expenditure (total): € 40 bln. (= >8% of GDP)

• eGovernment: 55% of services online

02/04/06 e-Government conference 2006

eGovernment policy

Drivers:- better usage of ICT- reduce the red tape- improve electronic services- stimulate e-business- increase economic growth

and competitive position

Issues (for e-government)- create building blocks and

stimulate usage- involve all layers of

government- keep an eye on needs of

customers

02/04/06 e-Government conference 2006

Coordination at national level

Players involved: Policy- Ministry of the Interior- Ministry of Economic AffairsDevelopment- ICTU (project organisation)- Tax authorityManagement / maintenance- Shared Service

Organisation (new!)

Overall coordination: aninformal (!) group ofcommitted DG’s

02/04/06 e-Government conference 2006

Coordination at national level

Focus on eGovernmentbuildings blocks:- business portal- citizens portal- electronic forms- e-identity / -authentication

(numbers / cards)- government gateway - streamlining key-data (set

of key registers)

Targets:- 2007: 65% services online- once-only data submission

02/04/06 e-Government conference 2006

Ministry of Economic Affairs

eGov responsibilities:- 2002-2005: develop

building blocks to reduce red tape and create a better climate for businesses

- 2006 - …: . promote usage of buildings blocks (by others). focus on standards (semantic, organisational). streamline information exchange between government and businesses

02/04/06 e-Government conference 2006

Other layers of government

• Citizens and businesses interact a lot with municipalities and provinces)

• Both are autonomous layers of government

• No one province or municipality

use a combination of carrots and sticks

and a lot of talking

02/04/06 e-Government conference 2006

Cross government coordination

Carrots:- e-municipalities programme- e-provinces programmeBoth created by central andlocal government together.

e-forms- business portal- e-ID tools

Sticks:- legislation (up till now only in

use for numbers and key data registers)

- financial pressureDifficult, politics(!)

02/04/06 e-Government conference 2006

Where are we today?Working on Manifesto to be agreed upon by all levels off government. Issues:- distribution of eGov

responsibilities- implementation of building

blocks (time-frame, costs)- creation of a high-level

committee (all layers)- better involvement of local

government in activities central government

Overall agreement on necessity of eGovernment

02/04/06 e-Government conference 2006

Issues for tomorrow

Making eGovernment areality for citizens andbusinesses:- implement Manifesto- roll-out existing building

blocks

New eGovernment issues:- personalisation- standardisation (semantic,

organisational (process))

02/04/06 e-Government conference 2006

Thank you!

I wish you all an inspiring and stimulating conference!

More information:Wim van ‘t Hof

w.r.j.l.vanthof@minez.nl