Corey Williamson520 Calista Rd.–White House, TN. 37188

615-480-2792merkwilliamson02@gmail.com

CAREER PROFILEAn adaptable and responsible 10+ years IT Professional seeking a mid-level position in Systems/Network Administration which will utilize the organizational and communication skills developed through my involvement with various corporate organizations. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team. In short, I am reliable, trustworthy, hardworking and eager to learn and have a genuine interest in Informational Technology.

CORE COMPETENCIES

IT Helpdesk Support Software Development New Product Launch Technical Product Research Technical Documentation Network Account CreationAggressive Network Analysis Inventory Organization Hardware MaintenanceActive Directory Network Design Strategies Customer Service

PROFESSIONAL EXPERIENCEEducated Networks of AmericaNetwork Administrator-Temp, (Nashville, TN) 10/14-1/15Responsibilities-Document various aspects of wireless networks implemented into school districts across the United States using Aerohive Technology.Technical Experience-Aerohive Networks (Hive Manager)

Parallon Business Performance Group Center 10/12-10/14 Technology Specialist – IT&S& Local Security Coordinator, (Nashville, TN)Responsibilities- Access support tools, and additional support staff (service resources) if needed to accommodate IT & LSC related problems.Participate in development/review of division security processes/procedures under supervision of IT Management.Technical Experience- DameWare Mini Remote 9.0, SMS Reporting 2007, SCCM PCU 1.5.181, Flashnote 4.3, Remedy 7

Atiba Network Services, LLC 2/12 – 8/12Network Specialist, (Nashville, TN)Responsibilities – Responded to various request to support technical issues through a corporate automated trouble ticket system.Achievements– Assisted in migratingcorporate domain email services to Rackspace Cloud Hosting.Technical Experience – Windows Server 2008 (Active Directory), Exchange 2007(Mailbox Maintenance), Rackspace Hosting, (Cloud Mailbox Maintenance), Logmein(Remote Access), BuzzAtiba(In-house Ticketing System), Microsoft Office 2010,

Edgewater Systems for Balanced Living, Inc. 7/11 – 2/12Network Administrator, (Gary, IN)Responsibilities –Monitor network performance in order to determine whether adjustments need to be made. Provide all end users support for local offices and remote locations in a timely efficient manner.Technical Experience – Symantec End Point Manager (Anti-virus Migration), Symantec Backup Executive (Daily server backup), Broadsoft (Telephony Software-VoIP), Sprint SmartView Client 2.50 (Remote Users), CMHC (Unix based)

Macy’s Logistics and Operations 11/10 – 06/11Quality Specialist/Picker, (Portland, TN)Responsibilities- Picked and assured that customer orders meet the Macy’s 100% quality expectations. Achievements - Corrected 250+ orders in one day that were wrong during a Mother’s day promotion.

State of Tennessee-Department of Corrections 7/09 – 6/10Correctional Officer, (Nashville, TN)Responsibilities- Supervised inmates with all activities and recreational needs in a maximum security institution. Observed inmate’s behavior; counseled with inmates and family about problems. Evaluated inmates on room and personal hygiene, attitudes towards employees and other inmates, and sent this evaluation to the counseling departments.

Wal-Mart Stores, Inc. 6/03 – 10/08Assistant Store Manager, (Kannapolis, N.C. & Gallatin, TN)Responsibilities- Administered day-to-day duties for several departments within a Supercenter. Make sure that associates are meeting the customer’s needs for excellent customer service. Evaluated sales figures and other important data and relayed to various department managers.

Gary Community School Corporation 9/01 – 5/03Media Center Specialist, (Gary, IN)Responsibilities- Administered day-to-day instructions/activities in the Media Center. Configured and maintain PCs and A/V equipment throughout the educational facility. Orchestrated distance learning sessions in the Vision Athena Technology Lab.Technical Experience–Microsoft Office 97, Follett (Cataloging Software),

Voicecom, Inc. AKA Premiere Technologies 4/98 – 05/01UNIX Administrator (Atlanta, GA)Responsibilities - Monitored voice-mail TCP/IP network traffic between Network Interface Boxes. Configured (NIBs) to be implemented in the field for network trafficking with Centigrams. Troubleshoot a SCO Unix platform with an emphasis on scripting and telneting. Technical Experience – Novell Netware 5.11 (Network Accounts), Exchange 5.5 (Account Creation), NetManage Chameleon (Network Monitoring)

Fuller Communications, Inc.Communications Specialist (Indianapolis, IN) 01/96-02/97Responsibilities- Installed, monitored and troubleshoot category 5and multi-mode fiber data transmission networks.

EDUCATIONMaster of Science in Informational and Communication Science, Area of Study – Systems AdministrationBall State University, 1996

Bachelor of Science in Telecommunications, Area of Study- Audio and Video ProductionBall State University, 1993

PROFESSIONAL DEVELOPMENTIT training courses taken:

- Microsoft Exchange Server 2007, 2010- Interconnecting Cisco Network Devices (ICND 1)- SCO Unix 5.0.5 , - Comptia Network +