Williams William-w Resume Current

Resume of William W. (Woody) Williams

Primary Contact InformationName: Williams, William Wood Address: 16205 Hidden Springs Lane City: Austin State: TX Zip: 78737Profile: http://www.linkedin.com/in/wwilliamsMobile: 806-418-1596

Fax: 866-504-6590 E-mail: [email protected]: http://www.w3src.comBlog: http://enweave.blogspot.comBlog: http://door64.com/blog/3867

Personal Value PropositionEffectively delivering results using proven skills, methods, tools, and techniques enabling organizations to achieve IT project, portfolio, program, and product goals and meet client expectations.

“I am unfailingly passionate about value and constantly delivering positive change.” ~Woody Williams

Formed a long-term strategy in the mid-nineties to gain extensive enterprise experience in project management through consulting: The end game is and always has been bringing a total value package to a permanent position. That path resulted in a awesome track record of constant success as a project and portfolio manager with some of the biggest and best organizations in the world, for example Siemens, Shell Oil, USAA, and Capital Group.

From hands-on coding, software development and graphic/web design project management in the early 90’s, through engagements with Fortune 100 companies as an application project manager, the objective has been and is results. Ensuring people – clients, customers, users, executives, team members, and stakeholders – get what they need, when they need it, at an agreed price, with all criteria met to accept what they get.

Organizational expertise, fact-based decision-making, leadership ability, and emphasis on repeatable, result-driven methodology led to successfully delivering cost savings and/or ROI in excess of one billion dollars over past ten years in high profile IT projects:

Capital Group : Reduced portfolio costs 20% by rapidly stopping 'bad' projects using effective scope management, analysis, and communication techniques.

Capital Group : Increased quality 30% through process improvements in requirements gathering, analysis, and management.

AIG : Reduced project costs 20% by introducing result-driven, metric-based process improvements adopted as “best practice” for similar projects company-wide

AIG : • Reduced implementation time 50% through better alignment & planning with C-level executives leading to optimal buy-in and project support

USAA : Decreased ramp-up for new hire consultants by 50% as primary on-boarding mentor for CMM/CMMi & PMI/PMBOK methodologies, SDLC, MS Project and EPMS use.

USAA : Decreased production defects 25% -- standardized release and QA processes.

Shell : Decreased production defects 20% -- Increased QA standards; improved testing tools / methodologies & standardized release procedures.

Shell : Reduced resource requirements in call center 30% through operational improvements.

of 10William W. Williams 16205 Hidden Springs Lane, Austin, TX 78737Phone: 806-418-1596 Fax: 866.504.6590 E-mail: [email protected]

mailto:[email protected]

http://door64.com/blog/3867

http://enweave.blogspot.com/

http://www.w3src.com/


http://www.linkedin.com/in/wwilliams


“Successful projects – delivered according to plan – do not always deliver successful products. Other factors are critical” ~Woody Williams

Strong communication skills, extensive experience in complex business and IT environments, solid soft skills, excellence as an influencer, facilitator, and negotiator, expertise in coaching and mentoring, firm grounding in CMM/CMMi, PMI/PMBOK, and PMO leadership / governance experience means:

1. Increased savings (effort & cost) through proactive risk, issue and scope management; quicker problem resolution

2. Achieving the right solution the first time through hands-on understanding of technology, and better alignment with business goals.

3. Delivering a higher quality product the first time through focus on QA techniques and proven, repeatable methodologies.

4. Improved project financial management using industry best practices5. Increasing focus on meaningful metrics, fact based analysis and decision-making6. Improving work environment through team building & success

Expert Level Project Management SkillsBest Practices & BenchmarkingBusiness AnalysisCapacity Planning Change ManagementCoaching / Mentoring / TrainingCommunicationConsensus Building & TeamingDefect ManagementEstimation Methodologies & TechniquesExpectation Setting & ManagementInfluencing and NegotiationMetrics & Tracking TechniquesOperational Planning Performance Optimization

PMI/PMBOKPMO LeadershipProcess EngineeringProject DefinitionProject Financial ManagementRequirements & Scope ManagementResource Management (onshore / offshore)Risk & Contingency PlanningSchedule ManagementScope ManagementSituational LeadershipSoftware Development MethodsStatus Reporting

Expert Level Technical Tools & TechniquesArtimusBusiness Process Modeling Change Control / Configuration MgmntCritical Path AnalysisCRM EV AnalysisISO 9000/9001 ITIL environmentsMS Office SuiteMS Project & VisioN-Tier Architecture & DevelopmentObject Oriented Design & Architecture

PMI best practicesQuality Assurance Techniques RUP / Modified RUPScenario Planning SEI CMM / CMMI SharePoint, EPMS, Primavera Software Release ManagementSoftware Test Planning & Mngmnt Technical WritingTransition to SupportUSDP Visual Studio




AvailabilityPermanent, contract-to-perm, and contract positions in US

Industry Experience as Project ManagerFinancial Services Logistics and Material Handling Energy(downstream oil)

ConsultingE-Commerce / E-BusinessSystems Integration

Experience Timeline

Title / Position: Project ManagerConsultant to: VariousAgency / Company: w3src Consulting City: San Antonio State: TX Start: 01/2008 End: Present

Title / Position: Portfolio ManagerConsultant to: Capital GroupAgency / Company: Kforce City: San Antonio State: TX Start: 04/2008 End: 12/2008

Title / Position: Project ManagerConsultant to: AIGAgency / Company: ProStaff ITCity: Los Angeles State: CAStart: 08/2007 End: 12/2007

Title / Position: Project ManagerConsultant to: USAAAgency / Company: TEK SystemsCity: San Antonio State: TX Start: 03/2004 End: 08/2007

Title / Position: Project ManagerConsultant to: Temple-Inland PMOAgency / Company: Argus ConnectionCity: Austin State: TX Start: 12/2003 End: 02/2004

Title / Position: Solution Architect Consultant to: McCarty-Hull, Inc,Agency / Company: SelfCity: Austin State: TXStart: 06/2003 End: 09/2003

Title / Position: Project Manager Consultant to: Equiva / SOPUSAgency / Company: Keane, IncCity: Houston State: TX Start: 04/2001 End: 03/2003

Title / Position: Sr Sftwre MgrCompany: Siemens City: Arlington State: TX Start: 09/1999 End: 03/2001

Title / Position: Mgr/Team Lead Consultant to: Siemens Agency / Company: Volt Technical,City: Dallas State: TX Start: 09/1998 End: 09/1999

Education Summary & Timeline2006: SEI (CMMi Training)2006: PMI (PM Training)2002 – 2003: Villanova University (PM) 1998 - 1999: SEI (CMM Training)

Colleges & UniversitiesAmarillo College.Stephen F. Austin UniversityUT Arlington

Certifications & Affiliations 2003: Villanova University, Master PM2000: Visual InterDev Certification

1999 – Present: PMI Member




Recommendations

"…glowing reviews as to his performance… both on his technical [and] leadership abilities… capable of handling multiple projects… delivers exceptional results… take(s) on additional responsibilities. Woody is seen as a leader within his group and is an exceptional Project Manager.”

– Matt Allen , Technology/Finance Recruiter at Peyton Resource Group |Kforce|

"Woody provided superior project management for our Desktop Security Enhancement. Woody quickly assessed the project, provided timely and accurate communications, and was one of the keys to the overall success of the project. Woody was able to integrate into the team with ease and his project management style was stringent, yet very flexible. Woody's expertise was a huge asset to the project and my team."

– Kent Blaine, Manager, Desktop and Helpdesk Services at AIG Annuity |AIG|

“Woody exhibits the fine balance in following project methodology and taking personal initiative above and beyond in ensuring the end results met the customer's true needs. Always diligent about awing the client.”

– Nauman Noor (USAA Architect), Diamond Management & Technology |USAA|

“Woody is a professional and deeply skilled practitioner in business project management. His attention to the details and effortless ability to lead others toward success are demonstrated frequently.”

– Kevin Martin, PMP, Senior Project Manager at USAA

“Woody is a detailed professional who always follows through to make a project successful and contribute value. He was also a great mentor regarding process and tactics.

– Skip Boetger, Enterprise Business Architect; KM Architect |USAA|

" I had the privilege of working under Woody's leadership and expertise on several projects at Siemens ElectroCom. His mentorship was invaluable and his focus on delivering results is what separates him from the rest.

– Adam Anderly, Senior Software Developer/Technical Lead at Centex Homes |Siemens|

View all recommendations for William W. Williams on LinkedIn.






Experience Detailw3src Consulting (self)01/05/2009 to PresentProject Management Consultant

01/05/2009 – 03/27/2009: Project - Web, Communications, and Social Media strategy initiative

for Sunday Canyon Property Owners Association. Now in final testing with July go-live.

01/05/2009 – Present: Project - Blog “enweave” – a project management focused blog.

01/05/2009 – Present: Project - PM help / information channel via Twitter

04/13/2009 – Present: Project - Consulting part-time (non-disclosure) with start-up in TX –

product development and project management strategies; final stage

04/16/2009 – Present: Project - Consulting part-time (non-disclosure) with start-up in TX –

product development and project management strategies; final stage

Kforce, San Antonio, TX04/06/2008 to 12/15/2008Program/Portfolio Manager (Consultant)Capital Group Companies, San Antonio, TX

50% program management / 50% governance. Leadership position in PMO (start-up), program

governance, process control & improvement. Implementation and introduction of AGILE,

Iterative, and test driven development processes. Heavily involved in third-party vendor

management, business analysis, risk management and analysis.

Reduced churn and increased quality output in PMO as mentor—advising & assessing peers

on project planning / execution, process compliance and control

Enabled cost savings by rapidly stopping 'bad' projects, proactive scope management, and

Agile methods

Increased quality 30% and reduced time-to-market 15% through improved requirements

gathering, analysis, and management.

Increased executive confidence and support through focusing on metrics and fact-based

decision-making

Industry

Financial Services, Mutual Funds, Investment Management

Technical Environment

DST Systems, TA 2000, Server-side Java, Java SWT/Swing, .NET, Mainframe, COBOL, JCL, J2EE, C#.NET, DB2, Oracle, SQL Server, OS390, UNIX, BEA WebLogic, JBoss, IIS, Spring, Struts, Hibernate ORM, Eclipse, RCP, Composite UI Application Block (CAB), Web Services, MS Windows XP / 2000 / Vista,

Methodologies

Agile (SCRUM), CMM/CMMi, Iterative, Process Improvement, Project Manager, PMI, PMBOK, PMO, SDLC Methodology

Techniques

Business Process Modeling, Business Process Engineering, Business Case Development, Change Management, Client-Server Architecture, Communication, Critical Path evaluation, Estimation, Gap Analysis, Group Policy Architecture, Mentoring / Coaching, Project Control and Reporting, Project Planning, Prototyping, Quality Planning, Risk Planning, Scenario Planning, SCM, Technical Architecture, Technical Writing, Training Needs Analysis, Training Planning, Test Planning

Tools / Packages

Mercury Suite, MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, SharePoint, Visio




ProStaff IT, Los Angeles, CA08/2007 to 12/2007Project Manager (Consultant)AIG, Amarillo, TXTurned around stalled IT security project. Designed, obtained executive approval for, and implemented strategy/tactics to restart project. Some vendor management and PMO integration.

Reduced implementation time 50% through better alignment & planning with C-level

executives leading to optimal buy-in and project support

Reduced enterprise project costs 20% by introducing result-driven process improvements

adopted as “best practice” for similar projects company-wide

Industry

Annuities, Insurance, Financial Services


Active Directory, Blade, Citrix, Corporate Security, Desktop Services, Desktop Security, Group Policy, ITIL, LAN, MS Windows XP / 2000 / Vista, SAP, Windows Security

Methodologies

Agile (SCRUM), CMM/CMMi, Iterative, Project Manager, PMI, PMP, PMBOK, PMO, SDLC Methodology

Techniques

Agile (Iterative, SCRUM), Business Process Modeling, Business Process Engineering,

Business Case Development, Change Management, Client-Server Architecture, Communication, Critical Path evaluation, Estimation, Gap Analysis, Group Policy Architecture, Mentoring / Coaching, Project Control and Reporting, Project Planning, Prototyping, Quality Planning, Risk Planning, Scenario Planning, SCM, Technical Architecture, Technical Writing, Training Needs Analysis, Training Planning, Test Planning

Tools / Packages

Mercury Suite, MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Peregrine Systems, Visio

TEK Systems, San Antonio, Texas03/2004 to 08/2007Project Manager (Consultant)USAA

Multiple concurrent customer and internal-facing financial, CRM, security, and web projects in

Enterprise Business Operations (PMO). Leadership position, process control & improvement,

third-party vendor management, offshore and onshore team management.

Decreased time-to-market 33% as leader in multiple enterprise improvement initiatives

including CMM, and Agile

Decreased ramp-up for new hire consultants by 50% as primary on-boarding mentor.

Increased sponsor support and confidence by resolving problems faster, resolving future risk

before problems occur, and managing expectations more effectively

Decreased production defects 25% -- standardized release and QA processes.

Industry

Insurance, Life Insurance, P&C Insurance, Banking, Mortgage, nvestments, Trading, Financial Services

Technical Environment Ajax, Avaya/Lucent, C++, Aptiva, CICS, Chordiant, COBOL, Content Management, DB2, DHTML, Documentum,

Document Imaging, Document Management, dotNet, DST Systems, Cisco, EJB, Fidelity, JCL, Java, JSP, J2EE, Java Servlet, JavaScript, ITIL, IBM, LAN, LINUX, .Net, Oracle, Pl/1, Rational, SAP, SQL, Sun Solaris, UI Design, UML, UNIX, VB, Voice, WAN, WebSphere, Web Services, XML




Methodologies

Agile (SCRUM), CMM/CMMi, Iterative, Project Manager, PMO, PMI, PMP, PMBOK, PMO, Six Sigma, SDLC Methodology

Techniques

Agile (Iterative, SCRUM), Business Process Modeling, Business Process Engineering, Business Case Development, Change Management, Client-Server Architecture, Coaching / Mentoring, CMS System Evaluation, CRM Assessment, CRM System evaluation, Critical Path evaluation, EAI planning, Estimation, Gap Analysis, Modified RUP, Multi-Tier

Development, Object Oriented Analysis/Design, Project Control and Reporting, Project Planning, Quality Planning, RUP, Risk Planning, RFQ, Scenario Planning, SCM, SOW, Technical Architecture, Technical Writing, Analysis, Test Planning, Training Needs Analysis, Training Planning, Use Case Development, Usability Analysis, Value Stream Assessment, Vendor Evaluation, Vendor Management, Web Application Architecture

Tools / Packages

Artimus, DOORS, Mercury Test Suite (Test Director, LoadRunner), MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Visio

Argus Connection, Austin, TX12/2003 – 02/2004Project Manager (Consultant) / Business AnalystTemple-Inland Corporate Services PMO

Process improvement and re-engineering (Project Lifecycle and Software Development Lifecycle)

with start-up PMO. Analyzed, refined and re-engineered processes, process flow, and process

artifacts for delivery across the enterprise. Finalized deliverables to ensure salability to upper

management, usability at low-level, and compliance with PMI, CMM, Sarbanes-Oxley, and

corporate guidelines.

Enabled PMO on-time start up through rapid integration and approval of industry best

practices (PMI, CMM, Sarbanes Oxley) in SDLC

Built a higher quality product (SDLC) the first time through relying on experience with

repeatable methodology and approach based on best practices

Industry

Banking, Timber, Corrugated Paper Products


Corporate PMO, PMI, CMM, Sarbanes-Oxley

Methodologies

Business Analysis, Business Architecture Analysis, Change Management, Coaching/Mentoring, CMM, Documentation Design, Facilitation, PMI processes, PMO, Project Lifecycle Methodology, Project Management, Process Improvement, Process Engineering,

Problem-Solving, Sarbanes Oxley, Software Lifecycle Development Methodology

Techniques

Business Analysis, Business Process Modeling, Business Process Engineering, Estimation, Process Improvement, Project Planning, Quality Planning, Risk Planning, RFQ, Scenario Planning, Technical Writing

Tools/Packages

MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Visio

McCarty-Hull, Inc, Amarillo, Texas 06/2003 to 09/2003Solution Architect (Consultant)CRM Assessment

Organized, planned, managed, and led three-phase CRM assessment for medium-size retail

distribution firm using analysis based on value stream methodology. Phased implementation plan

for web delivery system, CRM and CMS recommendations, test plan, QA plan, vendor

assessments (RFI/RFP), business analysis, business process reorganization strategy, upgrade of

technical infrastructure, and change management plan for three-year period with three-year pay-

back.




Greater acceptance by executives and managers through rapid business analysis, concise

alignment, and collaborative planning

Mitigated future risk and ensured value proposition delivery through rigorous vendor

management, RFI/RFP process.

Industry

Retail Distribution


AS400, SQL Server, Windows 2000 Server, .NET, ADO.NET, ASP.NET, DHTML, HTML, JavaScript, SQL, VBScript, VB.NET, Web Services, XML

Methodologies

Architect (Business & Technical), Assessment Strategy Analysis, Business Analysis, Business Architecture Analysis, Change Management, Coaching/Mentoring, Facilitation, Feasibility / Requirements, PMI processes, Program & Project Management, Process Improvement, Project Leadership, Risk Management, Negotiation, Planning & Control, Presentation, Problem-Solving, Strategic Planning, Team Building, Vendor Management

Techniques

Business Process Modeling, Business Process Engineering, Business Case Development, Change Management, Client-Server Architecture, Coaching / Mentoring, CMS System Evaluation, CRM Assessment, CRM System evaluation, Critical Path evaluation, EAI planning, Estimation, Gap Analysis, Modified RUP, Multi-Tier Development, Object Oriented Analysis/Design, Project Charter, Project Control and Reporting, Project Planning, Quality Planning, Risk Planning, RFQ, Scenario Planning, SOW, Technical Architecture, Technical Writing, Analysis, Test Planning, Training Needs Analysis, Training Planning, Use Case Development, Usability Analysis, Value Stream Assessment, Vendor Evaluation, Web Application Architecture

Tools / Packages

MS Access, MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Visio

Keane, Inc., Houston, Texas04/2001 to 03/2003Project Manager (Principal Consultant)Equiva / Shell Oil Products US

Managed integrated multiple cross-unit business and technical teams, subcontractors and third-

party vendors. Multiple enterprise eBusiness / E-commerce B2B and B2C development projects

based on SAP and other mainframe back-ends in high availability environments, as well as

internal application projects for Asset Management, Product Distribution (Commercial), SCM,

CRM, and ERP initiatives. Assisted PMO with SEI CMM strategy and assessments, business

analysis, process improvement initiatives, and PMI process integration Primary business / client

technical POC. Championed effort for increased QA standards and better testing tools /

methodologies.

Decreased production defects 20% -- Champion for increased QA standards and better testing

tools / methodologies

Reduced resource requirements 30% through operational improvements.

Industry

Energy, Oil & Gas, Retail Distribution, Wholesale Distribution


SAP, Oracle, SQL Server, NT Server, Windows 2000 Server, UNIX, SeeBeyond, BizTalk, .NET, ADO, ASP, DHTML, HTML, ITIL, JavaScript, SAP, SQL, VBScript, Visual Basic, XML, LoadRunner, WinRunner

Methodologies

Business Analysis, Change Management, Client Interface, CMM processes (Level 2), Coaching/Mentoring, Facilitation, Feasibility / Requirements, Object Oriented Analysis/Design, Operational Support, PMI processes, Performance Support, Program & Project Management, Process Improvement, Project Management Office (PMO), Project Leadership, Risk Management, Negotiation, Planning & Control, Presentation, Problem-Solving, Resource Management, Strategic Planning, Team Building, Usability Analysis




Techniques

Business Process Modeling, Client-Server Architecture, Client-Server Development, Configuration Management, CRM, Critical Path, EAI, ERP, Modified RUP, Multi-Tier Development, Object Oriented Design, Productivity Management, Project Control and Reporting, Quality Assurance Techniques, Rapid Application Development, Risk Management, Scenario

Planning, Schedule Tracking, Technical Writing, Testing, Test Planning, Testing (Unit, System, UAT), Use Case Development, Web Architecture

Tools / Packages

Visual Interdev, Visual Source Safe, LiveLink, As-One, Mercury, MS Access, MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Primavera, Visio, LoadRunner, WinRunner

Siemens ElectroCom L. P. (Now Siemens Dematic), Arlington, Texas09/1999 to 03/2001Senior Software Management Specialist

50% functional management; 50% project management. Full product life cycle management in

multiple project environments: Web based, Java, C++, and VB. Top-level solution architect and

project manager for Electronic Performance Support Systems (EPSS). Primary customer/client

POC—extensive domestic and international travel; multiple project locations; third-party vendor

management.

Oversight of software development, SEI CMM strategy, business analysis, process improvement,

PMI integration, and ISO 9000 compliance for 200-employee business unit. Established

operational goals, objectives, and policies. Implemented best practices for risk mitigation,

configuration management, and quality. Primary interface with PMO and SEPG.

Saved rework cost and effort by ensured integration between business unit and national

standards the first time through better alignment & planning

Reduced time to market saving $2 million in failing shrink-wrap project through solution

reassessment

Reduced timeline to achieve CMM level 2 by 90 days through quick issue resolution, resolving

future risk before problems occur, and managing expectations more effectively

Industry

Manufacturing, Material Handling & Logistics, Systems Integration


ADO, ASP, C++, DEC Alpha NT, DHTML, HTML, Java, JavaScript, MS DOS, MS IIS, MS SQL Server, MS Windows 95/98, MS Windows NT Server, SAP, SQL, VBScript, Visual Basic., WebSphere, MS Access

Methodologies

Change Management, Client Interface, CMM processes (Level 2), Coaching/Mentoring, Facilitation, Feasibility / Requirements, ISO 9000-9001 standards, Logical Design, Negotiation, Office Administration, Object Oriented Analysis/Design, Operational Support, Planning & Control, Performance Support, PMI processes, Presentation, Problem-Solving, Process Improvement, Program & Project Management, Project Administration, Project Leadership, Resource Management, Risk Management,

Strategic Planning, Team Building, Usability Analysis

Techniques

Business Process Modeling, Client-Server Architecture, Client-Server Development, Configuration Management, CRM, Critical Path, EPSS, EAI, ERP, ISO 9000/9001, Multi-Tier Development, Object Oriented Design, PMI PMBOK processes, Productivity Management, Project Control and Reporting, Quality Assurance Techniques, Rapid Application Development, Risk Management, Scenario Planning, Schedule Tracking, SEI CMM, Software Testing, Technical Writing, Test Planning, Testing (Unit, System, UAT), Web Architecture

Tools / Packages

Borland J Builder, Home Site, Java Development Kit (JDK), Visio, Visual Interdev, Dreamweaver, Fireworks, Install Shield, PVCS, Source Safe, Adobe PhotoShop, Corel Draw, MS Access, MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Visio




Volt Technical, Dallas, Texas09/1998 to 09/1999Team Lead / Developer (Consultant)Siemens ElectroCom L. P. (Now Siemens Dematic)

Same position noted above as Consultant.

Inner Images, Amarillo, Texas04/1992 to 09/1998Senior Managing Consultant (Principal)

Responsible for P/Ls, marketing, budgets, policies, risk assessment, auditing, metrics,

operational and tactical planning including all E-commerce deployments. Project Manager for

"virtual" network of project teams in the US and other countries. B2B, B2C, E-commerce, web

advertising, advertising, and graphic design projects. Created, implemented, and managed

international (offshore / onshore) cross-functional team of 60 resources focused on solution

development. Created, implemented, and managed extensive virtual server network

Reduced overhead and operational expenses 38% through creation of virtual team resource

solution.

Increased profits 23% by designing custom cross-platform shopping cart integration

application

Increased profits 60% through introduction of virtual server sales and marketing

Industry

Advertising, Graphic Design, Web Services, Web Site Design, Web Site Hosting, Web Site Development, Web Application Development, Software Development, Web Consulting


Apache, MS IIS, MS Windows 2000, MS Windows 95/98, MS Windows NT Server, UNIX -- Solaris 2, MS Access, MySQL, MS SQL Server, ADO, ASP, CGI, DHTML, HTML, JavaScript, Perl, SQL, UNIX Shell Scripts, VBScript

Methodologies

Business Analysis, Change Management, Client Interface, Coaching/Mentoring, Facilitation, Feasibility / Requirements Analysis, Negotiation, Office Administration, Planning & Control, Process Improvement, Program & Project

Management, Project Administration, Project Leadership, Presentation, Problem-Solving, Resource Management, Risk Management, Strategic Planning, Team Building

Techniques

Business Process Modeling, Client-Server Architecture, Client-Server Development, Configuration Management, PMI PMBOK processes, Productivity Management, Project Control and Reporting, Quality Assurance Techniques, Rapid Application Development, Scenario Planning, Schedule Tracking, Software Testing, Technical Writing, Test Planning, Testing (Unit, System, UAT), Web Architecture

Tools / Packages

FrontPage, Home Site, Adobe PhotoShop, Corel Draw, MS Access, MS Excel, MS Office, MS PowerPoint, MS Project, MS Word, Visio



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