Wild Digital Asia 2019 Going on-demand and beyond · One of the world’s largest online food...
Transcript of Wild Digital Asia 2019 Going on-demand and beyond · One of the world’s largest online food...
Wild Digital Asia 2019
Going on-demand and beyond
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Rocket Internet is Europe’s largest Venture Builder
Built over 100 internet companies: e.g. Zalora, Lazada, Foodpanda, Delivery Hero, Jumia, Zalando, Easy Taxi, HelloFresh, Groupon…
2012-2013 Global Venture Director in Taiwan
2012-2015 Founder & CEO Taiwan
One of the world’s largest online food delivery platform
Foodpanda global raised $300m USD
Sold to Delivery Hero (DHER.DE $8 billion USD mkt cap)
2015-present HappyFresh Group COO
SEA largest online grocery platform
Latest Series C round $20 million USD closed
GRAB and LINE as latest investor and strategic partner
3 countries in SEA (Indonesia, Malaysia, Thailand) expanding to Philippines, Vietnam
Bio: Ron Chan
“BUILDING ON-DEMAND ASIA AT A CLICK OF A BUTTON”
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“TRADITIONAL GROCERY RETAIL INDUSTRY IN SOUTH EAST ASIA WILL
CHANGE MORE IN THE
NEXT 5 YEARS THAN IN THE PAST 50”
Guillem Segarra, HappyFresh CEO
MARKET
GROCERIES LARGEST CATEGORY OF HOUSEHOLD EXPENDITURE IN THE
REGION...
SEA packaged food and drink sales, 2015 - 2020
. . . AND THE MOST FREQUENTLY PURCHASED
Size of packaged food and drink online retailing market, 2015 - 2020, in USD m
Source: PwC - A new delivery - Satisfying Southeast Asia’s appetite through digital
Spending on groceries 5x
apparel and 2x transport
4%
10%
4%
Household Goods
Food & Beverages
Housing
Transport 12%
Hotel & Catering
Health
Leisure
5%
7%
7%
4%
Others
Apparel
30%
Education
17%
9
7 Household Goods
Groceries21
Eating Out
Groceries 1-2 times a week
Once in three months
1-2 times a month
Small Appliances
Books and Audio
Apparel 2 times a month
Large Appliances Once per year
Groceries is the largest category of household spending and with the highest frequency
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TIRED OF THIS?
HAPPYFRESH :
3 300+
SupermarketLocations
Countries
THE LEADING E-GROCERY PLATFROM IN SOUTH
EAST ASIA
Strictly private & confidential 8
4 years
Supermarket Partners
ADDING VALUE FOR GROCERY CONSUMERS
HappyFresh’s service enables on-demand online ordering of groceries, with more value propositions to come
Instant in-app customer feedback for continuous process improvement
Professionally trained shoppers pick only the best products on shelve
Explore and select products from a range of over 250.000 items across over 50 retailers and specialty stores
Using thermo-insulated boxes, drivers deliver products to your doorstep in perfect condition
SHOP
DELIVERY BY DRIVER
PICK BY PERSONAL SHOPPERRATE AND REPEAT
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PARTNERSHIPS
GRAB PLATFORM GAINS A GROCERIES TILE
ON THE MAIN SCREEN
USER GETS INTO GRABFRESH PLATFORM IN
A SEAMLESSLY INTEGRATED TRANSITION
ACCESS VIA GRAB TO A BASE OF 100 MILLION
MONTHLY ACTIVE USERS ACROSS SEA
PLATFORM AND USERS ARE OWNED, MANAGED AND
OPERATED BY HAPPYFRESH
HappyFresh and Grab have joined forces to further expand the grocery vertical across sea, combining Grab’s massive user base with the
unique HappyFresh groceries use case
LAUNCH 6TH
SEPTEMBER
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ADDING VALUE FOR RETAILERS
BRINGING SUPERMARKET ONLINE, END-TO-END BLENDING THE BOUNDARIES BETWEEN ONLINE & OFFLINE
Contentmanagement
Digital marketing expertise
Long-lasting experience in acquiring high-
quality customers through digital channels
Expanding the reach of supermarkets to
attract new segments
Digitalization and categorization of
hundred thousands of products
Self-optimizing digital shelf space to
connect the right people to the right
products
Logistics experts Customer insights
Staying ahead of the curve: customer
segmentation and behavioral tracking,
enabling partners to identify both macro- and
micro trends early on
Proven track record of delivering high
quality service at low-cost driven by
proprietary fulfillment engine and self-
optimizing backend architecturev
Stock & shelf management
Omnichannel options
Cross selling as “best of both worlds”
approach
Creating synergies that drive supermarket
traction in the 21st century
Live stock tracking to improve
inventory management
General trends that drive store
assortment and shelf optimization
Next generation shopping
White-label solutions
Providing white-label store fronts, giving
supermarkets maximum flexibility, control and
self-sufficiency
Tech expertise to elevate traditional
retailers into the next wave of
shopping
Social-media based shopping
Proactive shipping
Full personalization
Internet of Things
We currently offer an end-to-end, plug-and-play e-commerce solution for retailers, with more services to come
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THANKS AND DON’T FORGET
TO GET YOUR GROCERIES
DELIVERED NOW!