BLAZEVIEW Questions, problems, and changes

FREQUENTLY ASKED QUESTIONS ABOUT BLAZEVIEW Why can’t I take my online assessment

(exam/quiz)? How do I submit an assignment in

BlazeVIEW? Why can’t I attach a file to my

assignment? Why can’t I resubmit my assignment? Why can’t I see my course? Why can’t I attach files, send mail, or

post discussions? http://ww2.valdosta.edu/vista/faq/index.shtml

WHAT ARE THE KNOWN ISSUES?

Grade Book Columns Not Displaying in Student View as Desired

Insert Image Button Does not Allow Students to Upload and Insert an Image

Videos with WMV extension won’t play in BlazeVIEW

Note: These are not all of the known issues. To see complete list visit http://ww2.valdosta.edu/vista/faq/known_issues.shtml#anonymous.

PROCESS

When Blackboard, previous server, ended their support a new server had to be chosen for the University of Georgia system.

The decision to upgrade (which the change from Fall 2013 to Spring 2014 was) or try a new server is made at a larger scale. Even though this decision was made at a larger scale, VSU had representatives on the decision board. Several products were evaluated and surveys were sent to faulty and students to get feedback about which one they liked.

Amanda King-Spezzo

Assistant Director for Instructional

Technology Systems and eLearning

Vincent King-Spezzo

Sr. Online Instructional

Designer

PRO’S AND CON’S OF UPGRADED BLAZEVIEWACCORDING TO VSU STUDENT, TAYLOR PONDER

The grades and other information are notified to us in the notification box.

The way the discussion forums are set up.

You have to download the files on the computer, which slows my computer down.

Pros Cons

WHERE DO YOU GO FOR HELP WITH BLAZEVIEW?

Photo credits: VSU website

You can locate help at the IT Helpdesk located in Odum Library on the 2nd floor near.

For more information about the IT Helpdesk visit http://www.valdosta.edu/administration/it/its/css/helpdesk/