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WI-FI SIMPLIFIEDThis Property Quick Guide is a resource available for each hotel to outline its internet capabilities, pricing structure and available

support. This guide will assist in ensuring that the Wi-Fi needs for each and every meeting is thoughtfully planned ahead of time

to allow for a seamless execution.

NETWORK HIGHLIGHTS

• The installed wireless network supports up to 2,000 devices

• Additional capacity is available with advance notice

• The Meeting network is isolated from the Public and Guest

Room networks

• Bandwidth Packages are built to ensure each user has the

same experience and cannot be influenced by other groups

on the network

PORTAL/LOGIN PAGE

• Internet access is provided through a captive portal

webpage with passcode prompt

• The portal page can be bypassed and should be discussed

with the hotel or Marriott Event Technology

BANDWIDTH

• Available bandwidth in the meeting space is up to

100+ Mbps

• Additional bandwidth requires advance notice and may be

an additional charge

TECHNOLOGY

• Public IP Addresses

• Custom VLANs (dry if necessary)

• Custom Security

• Custom Wireless Network Names

• Custom Portal Page Graphics

• Content Management Services

• Audience Response Systems

• Streaming Content and Webcasting Services

SUPPORT

• On-site technical support is provided by the hotel

• The network is managed and monitored 24/7/365 by hotel

network provider

• If you want to bring your own network, please work

with your on-site technician

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Account Mgr

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Q.C.

Client

QC/QA

Simeon Schecter / Stephanie Yu

OMG-USNY-OSX-101 / Simeon Schecter10-18-2019 2:19 PM10-18-2019 2:19 PM

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Station:Saved:

Current:

1107853Client:

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MEETINGS OF 1 TO 100 ATTENDEES

Number of

Participants

(estimated

bandwidth)

Daily Wireless Internet Usage

SUPERIOR SIMPLE

Media streaming, media-rich mobile apps

and large file downloadsEmail and simple web browsing

<25 $30/person (up to 8 Mbps) $20/person (up to 3 Mbps)

26–50 $25/person (up to 12 Mbps) $15/person (up to 5 Mbps)

51–100 $15/person (up to 22 Mbps) $10/person (up to 8 Mbps)

101+ We are happy to assess your large meetings to develop a customized solution.

• Bandwidth ranges are for the entire group and not per person

• All pricing is exclusive of service charge

• Wired access priced separately

MEETINGS OF 101+ ATTENDEES

Bandwidth is sold as a dedicated block for a group to share and

will be served for unlimited users for a single price. Additional

rental equipment is added as essential labor is added and

required for wired connections. Additional fees may be applied

for equipment, labor and wired connections.

Glossary of Terms

Customer FAQ

For further questions, assistance or additional customization

with your internet services, please contact Nick Martinez, Event

Technology Manager, Renaissance Austin Hotel, at 512.795.6098

QUALIFYING BASIC WI-FI ACCESS

Question To offer basic Wi-Fi pricing without further discovery:

How many people (or devices if known)? Must be less than or equal to 100

Will the group be using the internet for more than just general

browsing and simple email?Answer should be NO

Will any wired connections be required? Answer should be NO

Is internet critical to the success of the meeting? Answer should be NO

RENAISSANCE AUSTIN HOTEL

9721 Arboretum Boulevard, Austin, TX 78759

512.343.2626 1 RenaissanceAustin.com

©2019 Marriott International, Inc. All Rights Reserved. All names, marks and logos are the trademarks of Marriott International, Inc., or its affiliates.

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