Why You Need To Use IVR Medical Billing
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Transcript of Why You Need To Use IVR Medical Billing
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Why You Need To Use IVR Medical Billing
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Customers Want To Make Mobile Payments
64% of consumers are interested in a mobile payment solution to make IVR Medical Payment, This is great for both the provider and the patient
if it has security measures like tokenization
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Healthcare Daytime Call Management
Daytime call management gives practices peace of mind that patients are being attended to each time they call
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Customers Want an IVR Payment Solution
IVR payment solution saves your time and money, Which can take several days to collect payment
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Appointment Scheduling for Patients
Patient call and visit volumes continue to rise and often increased volume isn’t always met with added staff. It helps to schedule and notify patients of
upcoming appointments via email, phone or text messages
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Pay Your Bill Using IVR
You can also use this system to enroll in auto-pay, which deducts your bill payment automatically each month
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Automatically Information to The Caller in Real Time
Automate more calls to free up operators so they can concentrate on advanced questions, Recite menu prompts and options in a professional sounding voice
instead of using an employee
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Patient Appointment Reminder Services
Improve patient satisfaction by eliminating administrative burden of patient reminders, while the added touch-point improves patient satisfaction and
engagement
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Payment Reminder Services
An automatic late payment reminder is a recorded message sent by phone (without an operator or collections person) that reminds an individual that a
payment is overdue