Why Use a PCO or a DMC

Professional Congress Organizer

Destination Management Company

WORLD MARKETING ROUP“Our business is serving yours”

Asia - Europe - Middle East - Southern Africa - South Pacificwww.worldmarketinggroup.com

Michael R Tovee

The Beginning

The Middle

East that is…….

And nowGreat BritainItalySpainPortugalDubaiRussiaTurkeySouthern AfricaAustraliaNew Zealand

Pacific World Bali

Pacific World Cambodia

Pacific World China

Pacific World Hong Kong

Pacific World Malaysia

Pacific World Singapore

Pacific World Thailand

Pacific World Vietnam

Why play around! Help is here and there!

Professional Congress Organizer

Destination Management Company

You have a conference inSingapore

You needAirport transfersVIP transfersA hotelConference venueBreakout roomsBadging Audio visualSimultaneous translationWelcome receptionSpouse programPrivate dinnersLocal promotionShipping equipment

Etc, etc, etc

So many changes

They’ve invited localDignitaries

Where do I start

Get me a map

Get the valium!

No matter how big or how small your conference is

The DMC or PCO will come to yourrescue

How does one find one of those PCO or DMC things!

Tourist Boards/Convention BureausConference Planner DirectoriesSITEICCAMPIHotel PartnersRecommendations

And there’s always WMG!!!!!

The PCO The Professional Congress Organizer

Venue selection to suit your needs

Hotels right for your delegates

Reputable suppliers AV - Set design

The right transport company

Badging

Staffing

Local Promotion

Printed materials

Registration

Off-site venues / Creative coffee breaks

The DMC The Destination Management Company

Creative Venues

Day events for guests

Off-site functions - one of a kind events

Theme events

Transportation from coaches to limousines

Buying power - Hotel corporate accounts

All the extras - Giveaways, Room gifts

Licensed guides

Some DMC’s are PCO’s as well

Creative Transport

Now you have your PCO/DMC

It’s all about communication

Listen, Learn, Liaise

When in Rome!

You won’t get lost in translation!

I’ve never been to China

…I said I needed a Barco

Hmm…….why he want dog in conference loom?

Fancy calling dogbarco

Can always be lost in translation!

CultureCustomsProtocolReligionLocal IntelligenceHome base assistanceLocal Jargon

The Value Add

The Marquee, The Marquis and The Marquee!!!

and when I came to America

What Brits Say

I hear what you say

Quite good

Not bad

With the greatest respect

What’s understood

He accepts my point of view

It exceeds expectation

It’s poor or mediocre

He’s listening to me

What I mean

I disagree. End of discussion

A bit disappointing

Very good

You fool

Import LawsCustoms and ImmigrationAnd cutting the red tapeWhen best not to goSecurityLocal Laws

The Paperwork

Security

A different way of thinking

L to R and R to L

Language

Don’t Assume

Financial ManagementCurrencyTax ReclaimBuying Power

What Brits Say

Perhaps you would like tothink about it, I would suggest, it would be nice

Oh by the way

Could we consider otheroptions

What’s understood Think about it and do what you like

This is not important

He’s not decided yet

What I mean

This is an order, do itor be prepared

This is the primarypurpose of our discussion

Forget it, I don’t like it

What’s the difference betweena PCO and a DMC

A PCO arranges all your conference needs

A DMC creates events and manages logistics

PCO’s partner with DMC’s

DMC’s partner with PCO’s

Both complement and/or assist one another

And some do both

What are the benefits to you?

Less stress

Happier customers

Buying power

Local expertise

Mr & Ms Fixit

More resources

It really happened – honest!

“Our group decided to take a short cutthrough the Kuwaiti Embassy garden! ”

DMC got them out of Jail

“Our delegate decided to kiss a locallady in the elevator”

PCO prevented jail time

“The group availed of too much airlinehospitality!”

DMC provided wheelchair assistanceand collected all the left behindgolf clubs!

“And if a real emergency occursthey know what to do”

It’s the last day – departures YES!

The group is leaving on a charter – easy!

It’s over!

OR IS IT?

What Brits Say

Please think about it somemore

I’m sure it’s my fault

I’ll bear it in mind

This is an original point of view

What’s understood

Good idea, keep developing

It was his fault

They will probably do it

He likes the idea

What I mean

Bad idea don’t do it

It’s your fault

I have no intentionof doing it

You’re nuts!

Our aim………………..

Deliver a flawless event to you, your customer, and your boss

Allow you to live longer and bea nuisance to your children

What’s understood

I will get an invitation

What Brits Say

You must come for dinner

And what do we Brits mean?

Time’s up. Let’s finish thisencounter

One last piece of advice!

PCO or DMC

Don’t leave home without one !!

WORLD MARKETING ROUP“Our business is serving yours”

Asia - Europe - Middle East - Southern Africa - South Pacificwww.worldmarketinggroup.com

Thank You