Why Solvay decided to spin out its HSE IT services

Brussels – October 24, 2012

Key Technology trends

2 |

Today’s trends

The VUCA* world is forever

Smart cities, ultra mobility

Ability to predict your behaviour…

* Volatility, Uncertainty, Complexity and Ambiguity

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Mobility

Mobility = powerful wireless networks, geolocalisation, smart portable devices, online services

By 2016, one billion consumers will have smartphones and 350 million

employees will use them at work

Self service app stores with social features

Immediate decisions thanks to mobile collaboration and productivity tools

Quick and simple tasks => process redesign => infrastructure redesign

Internet access, apps zapping, service orientation

IT : solution broker (HW, SW, SERV) vs app developer and operator

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TMI

Too Much Information…

– Filtering– Information velocity

Information obsession

Need for processing and storage => virtualization => huge data centers => cloud

Online shopping extended to offline services

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IT : agility vs operational excellence

Agility, innovationSmart devicesVideo, picturesCommunity IT

(incl. Collaborative envir.)Business transformation

Value creation

Business support stabilityHuge investmentsLong term view, business

applications backboneReliability, performance, security

Cost orientation

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IT Organization added value

Focus on business strategy

IT org. does not have IT monopoly any longer

Design, architecture, urbanism

Assemble services from the market

Manage both aspects : agility and operational excellence + high level coordination

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HSE IT services

Regulated processes– Not an option– High standardization level– Independant from volumes and size– No competitive advantage– A cost

HSE as a Service is the best response to Solvay Information Services policy