Why Location Matters in Insurance - Business Analytics · Why Location Matters in Insurance -...

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Esri EMEAUC13 Why Location Matters in Insurance - Business Analytics Location has intrinsically been a part of insurance since the beginning - at Lloyd's Coffee Shop one of the first questions would be "so, where are you headed?" The World has changed dramatically since then and the business of insurance has needed to keep up. However, it's only been recently that insurance companies of all types have begun to recognize the enriched technical capabilities associated with the integration of business analytics - business intelligence, predictive analytics and catastrophe modeling with GIS / spatial analytics. Spatially enabled decision management is improving the financial performance, product profitability and risk management for insurance companies while allowing them to provide more personalized offerings and services. In this session GIS specialists and financial services firms will learn the business value propositions as well as the business/technical enablers for a set of biunique offerings made available through the powerful partnership between Esri and IBM with a specific case study. Craig Bedell, IBM [email protected]

Transcript of Why Location Matters in Insurance - Business Analytics · Why Location Matters in Insurance -...

Esri EMEAUC13

Why Location Matters in Insurance - Business Analytics Location has intrinsically been a part of insurance since the beginning - at Lloyd's Coffee Shop one of the first questions would be "so, where are you headed?" The World has changed dramatically since then and the business of insurance has needed to keep up. However, it's only been recently that insurance companies of all types have begun to recognize the enriched technical capabilities associated with the integration of business analytics - business intelligence, predictive analytics and catastrophe modeling with GIS / spatial analytics. Spatially enabled decision management is improving the financial performance, product profitability and risk management for insurance companies while allowing them to provide more personalized offerings and services. In this session GIS specialists and financial services firms will learn the business value propositions as well as the business/technical enablers for a set of biunique offerings made available through the powerful partnership between Esri and IBM with a specific case study. Craig Bedell, IBM [email protected]

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2013 Esri Europe, Middle East and Africa User Conference October 23-25, 2013 | Munich, Germany

Why Location Matters in Insurance - Business Analytics

Enriched by Spatial

Craig Bedell Worldwide Insurance Industry Executive

Business Analytics & Software Solutions Group

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Why Location Matters - Insurance

Underwriting Rating Claims Sales Marketing Distribution

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Traditional Uses of Spatial Analytics

Proximity to Risk Catastrophe Analyses Aggregation of Risk Setting Premiums Sales & Marketing Areas Claims Adjustment

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IBM Business Analytics

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Insurance Imperatives

Customer

Operations

Finance

Risk

Financial Performance ManagementPlanning, Budgeting and Forecasting

Disclosure Management Workflow Assembly and Audit of complex reports Disclosure Management

Advanced Analytics Data Collection Statistics Modeler (Data Mining/Text Analytics

Business Intelligence Analysis, Scorecards, Reports, Dashboards

Business Intelligence & Advanced Analytics Sales Performance Management

Territory, Channel and Incentive compensation management Quota Planning

Financial Risk modeling Market Risk, Credit Risk, and Portfolio Risk Balance Sheet and Capital Modeling Stress Testing

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Business Analytics

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with confidence at the point of impact to optimize outcomes

see, predict and shape business outcomes

your organization around information

from solutions that get smarter with every outcome

Learn

Align Anticipate Act

through analytics for breakaway results

Transform

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Why Business Intelligence Matters

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Why Predictive Analyitcs Matters

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Why Spatial Analytics Matters

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Why Decision Management Matters

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Predicted Claims

Esri EMEAUC13 http://www.esri.com/software/location-analytics/esri-maps-for-ibm-cognos

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http://www.esri.com/software/esri-maps-for-ibm-cognos

Bi-Directional Integration • Business Intelligence

• Spatial Analytics

Claims Optimization Fraud Territory Performance Agency Optimization Concentration of Risk Rating Territories CAT Analysis Disaster Response

Esri Maps for IBM Cognos®

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ESRI Maps for IBM Cognos

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Insurance Analyses

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Modern Application of Business Analytics & Spatial

Fraud & Abuse Operational Risk Management Market Availability Advanced Customer Segmentation Agency Performance

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Drive Time & Predictive Modeling

Claims Fraud

Predictive determinant – Drive time to Treatment Facility Vs Drive time to Doctor

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Drive Time & Business Intelligence

Claims Fraud

Paring of post hail storm event with Policy Records, Repair Services & Claimants

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Insurance Agency Productivity & Prospecting

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Managing existing agents

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External validation

http://www.analytics-magazine.org/component/content/article/130-analytics-section-of-informs-news/792-innovative-applications-in-analytics-award

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Business Analytics As a Business Capability

Esri EMEAUC13 www.analyticszone.com

Esri EMEAUC13 www.analyticszone.com

Esri EMEAUC13 http://www.ibm.com/software/analytics/insurance/

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https://www.youtube.com/watch?v=hLpuMZdAuG0&list=FL3etlX-M8CJIj5-ikSaqNMA

Westfield Insurance Company Business Analytics Transformation ttps:// ywww.youtube.c//

kSaqNMA

Westfield InsuraBusiness Analyt

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For more information ibm.com/software/analytics/insurance

[email protected]

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IBM Cognos Performance Management System – Business Modeling

Applications / Accelerators / Blueprints

Access & Interactivity

Universal Capabilities

Performance Management Platform

Information Infrastructure

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IBM Cognos Performance Management Platform

Exploit existing infrastructure choices Integrated & optimized with IBM infrastructure

Metadata

Content

Security

Services API

Content

Model

Admin

Upgrade

IT Tools Shared

Dimensions

Personal Datasets

Plan & Report Saved Objects

Query Service

Movement Service

Calculation Service

Presentation Service

Event Service

Streaming Service

Shared Set of Purpose-Built Services Security Service

Cognos 10 Bus – Dispatcher SOAP, XML

Scheduling Service

Attachments, Annotations

Data Integration & Data Quality Tools

Platforms & Databases

Security Providers & Firewalls

s s

Application & Web Servers

Cognos Architecture

User Experience

Infrastructure Fit

Universal Capabilities Access and Interactivity Business Modeling

Modern and Legacy Sources

Application Sources

OLAP Sources

Access to All Data

Message Sources

Relational Sources

Open Data Access

Common Business Model

Initiatives, Metrics

System Content Metadata, Events Search Index, Audit Logs, System Metrics

Optimized OLAP64-bit in-Memory High Performance Streaming Cache

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IBM Solution Components • Cognos • SPSS • WebSphere • IBM Implementation Services • Netezza, PureSystems • DB2

Esri Solution Components • ArcGIS® Server • ArcGIS Desktop • ArcGIS Online Data

Subscription and Collaboration Portal

• Esri Maps for IBM Cognos • Esri Implementation Services

ArcGIS Server

Agents, Customers

BI System Cognos

Business Dashboards Reports, Cognos Reports Esri Maps for IBM Cognos

Web-derived data, weather, social media, etc

Corporate Data

s, Cust

ver

mers

Web-dweathes

os

ArcGIS Setem s

d i d d tW b d

Location Analytics Modeling

Netezza

yCogno

ArcGIS Online Collaboration Portal

Architecture Overview

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Business analytics from IBM

•Business intelligence ( IBM Cognos10 BI) − Dashboards, Scorecards, Reports, Analysis, Ad-hoc, Alerts,

Mobile, Office, etc

• Financial performance management (IBM Cognos TM1) − Financial and operational planning, budgeting and forecasting

•Advanced analytics (IBM SPSS) − Predictive modeling, Data Mining, Decision Management,

Polling/Survey

• Sales performance management (IBM Cognos SPM) − Compensation Management, Quota Management, Territory

Management

•Risk and compliance (IBM Algorithmics / OpenPages) − Financial / Market and Operational Risk Mgmt – Solvency 2 /

RMORSA