December 4, 2019

Why join PQA system?

Achieving Performance Excellence

By: Director Lilian Salonga

DTI- Competitiveness Bureau

03 December 2019

• PQA promotes Performance Excellence

which is an integrated approach for

performance management

• Patterned after the Malcolm Baldrige

National Quality Award (MBNQA) of the US

• PQA is the highest level of national

recognition for exemplary organizational

performance

What you need to know about PQA?

• Pursuant to the country’s effort to be globally competitive

• Improve Q and P for the pride of recognition while

obtaining a competitive edge through improved

performance or business results

• Specific guidance on how to manage Q thru available

information on how Winning organizations were able to

change their culture and achieve eminence.

What’s in it for us?

How will my company benefit?

Thorough evaluation and review

by experts & panel of assessors

Feedback Report to guide

organization’s quality

& productivity Improvement

Outside perspective of

organizations Strengths and

Opportunities for Improvement

Benchmark for exceptional

management practices

Performance Results achieved

What you need to know about PQA?Presidential Award Mandated by law EO 448, 1997

Heroes Hall, Malacanan Palace, Manila | 24 October 2018

2015-2017 PHILIPPINE QUALITY AWARD

CONFERMENT CEREMONY

Performance Excellence Model

BUILT on a set of core values and concepts…

embedded in systematic processes…

…yielding performance results.

PQA Core Values &

Concepts

Organizational Learning &

Agility

Managing for Innovation

• Innovation is no longer strictly the purview of R&D units but is important

for all aspects of operations and work systems

• Innovation may arise from other organizations and other human

resources that do not normally work together to achieve breakthroughs

• It is making meaningful changes to improve work systems, services,

programs with the purpose of creating new value for your stakeholders

• Identifying strategic opportunities and taking intelligent risks become part

of the learning culture

Organizational Learning and Agility

• Success in today’s ever-changing environment demands continual

learning and agility especially in light of Industry 4.0

• Disruptive events are happening more frequently and organizations must

be capable of making changes on a shorter time cycle

• Organizational learning includes both continuous improvement of existing

approaches and significant change or innovation, leading to new goals,

policies, and programs

• It can also be achieved through strategic partnerships which might offer

complementary core competencies

SCORING

SYSTEM

CategoriesPoint

Values

1. Leadership 120

2. Strategy 85

3. Customer 85

4. Measurement, Analysis and

Knowledge Management90

5. Workforce 85

6. Operations 85

7. Results 450

TOTAL 1,000

PQA CRITERIA

Agriculture

Manufacturing

• Pharmaceutical Medicines

• Consumer / Industrial Goods

• Foods / Processed Foods

• Electronics

Services

• Educational Institution

• Healthcare Institution

• Financial Institution

Construction

Other Sectors

National Government

Agencies

Local Government Units

State Universities and

Colleges

Government Financial

Institutions

Others

PRIVATE

SECTOR

PUBLIC

SECTOR

AWARD & RECOGNITION

LEVELS

PHILIPPINE QUALITY AWARD

for Performance ExcellenceDemonstrate management excellence to improve and

build outstanding results and excellent system

Recognition for PROFICIENCY

in Quality Management

Demonstrate significant progress in building sound

processes

Recognition for MASTERY

in Quality ManagementDemonstrate superior results clearly linked to robust

management system

Recognition for COMMITMENT

to Quality ManagementDemonstrate serious commitment to improvement to

achieve quality excellence

HIGHEST LEVEL OF EXCELLENCE

PQA RECIPIENTS PER LEVEL OF RECOGNITION (AS OF 2018)

LEVEL 1

Recognition for Commitment

to Quality Management

• Private – 31 Recognitions

• Public – 20 Recognitions

PQA RECIPIENTS PER LEVEL OF RECOGNITION (AS OF 2018)

LEVEL 2

Recognition for Proficiency

In Quality Management

• Private – 22 Recognitions

• Public – 5 Recognitions

PQA RECIPIENTS PER LEVEL OF RECOGNITION (AS OF 2018)

LEVEL 3

Recognition for Mastery

In Quality Management

Private – 5 Recognitions

Public – 1 Recognition

LEVEL 4

Philippine Quality Award

For Performance Excellence

Private – 1 Awardee

PQA Application Fees

PhP 50,000.00

For medium to large

organizations, Provinces,

Cities and Class 1-2

Municipalities, Line Agencies,

GOCCs and GFIs

PhP 30,000.00

For small organizations,

Class 3-6 Municipalities, and

regional branches of Line

Agencies

TESTIMONIAL

• The Philippine Quality Award (PQA) program is a valuable instrument to demonstrate exemplary performance. Its framework is of great help especially on the integration and linkage of systems and processes of an organization.

• In PCIEERD, the PQA program through its framework and criteria helps us realize areas for improvements in terms of achieving performance excellence. It also helps us identify our strengths and weaknesses. As one of the high ranking officials of PCIEERD who experienced the preparation of the application to the PQA program, I can say that we cannot sit on our laurels. We need to raise the bar by aligning and improving our systems and processes towards quality service.

ENGR. RAUL C. SABULARSEDeputy Executive DirectorDOST-PCIEERD

QUANTIFIABLE RESULTS FROM SOME RECIPIENTS

Land Bank of the Philippines

2015 Recognition for Proficiency in Quality Management

December 4, 2019

http://www.pqa.dti.gov.ph

PQA Program |L inkedInfb.com/Phi l ippineQual i tyAward

Twi t ter.com/pqa_phpqa@dt i .gov.ph

cb@dt i .gov.ph

(02) 8890-4889