Why enterprise organizations need innovative managed service offerings (MSO) from their Telco...

Partner Innovation

Why enterprise organizations need innovative managed service offerings (MSO) from their Telco providersUdayan Joshi

Tech Mahindra, Digital Enterprise Solution GroupHead of Presales and Solutions ConsultingPAT01S #CAWorld

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

This session is for enterprise business and technology leaders of all industries that demand exponential value at an efficient cost from their communications provider.

Learn how Tech Mahindra’s Next Gen Managed Service Offering offers a collaborative approach to help address these exact needs.

UdayanJoshi

Tech Mahindra

Head of Presales and Solutions Consulting

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Agenda

WHY NEXT GENERATION MANAGED SERVICE

MANAGED SERVICE OFFERING FOR DIGITAL ENTERPRISE-NEW MARKET

EVOLVING NEW NORMAL-HOW DOES FUTURE LOOK LIKE

Q&A

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4Copyright © 2014 Tech Mahindra. All rights reserved.

Next Gen Managed ServicesAPPLICATIONS| NETWORKS | CLOUD | M2M | BUSINESS SOLUTIONS

MSO for Digital Enterprise


Why next Gen MSO? Changing Customer Expectations Managed Services need to unlock exponential value

Enterprise are no longer procuring hardware, software and services separately — they are now seeking integrated offerings

Enterprises are embracing the future of how services are conceptualized and consumed rather than just being procured

MSO creates revenue generation opportunity for telcos, and provides needed cost savings and service outcome based consumption


Evolving New Normal -Shifting priorities will define a new reality

Commoditization of IT infra becomes real opportunity for ISV, SIs and TelcosApplications

IT Infra

IT Infra

IT Infra

Applications & DataEnterprise

Customers will own application &

data

ISVs & SI jointly build platform

based on best of breed product

Everything is consumed as

resource, commoditization

of resources


Next Gen MSO Portfolio FrameworkTech Mahindra & CA joint collaboration will help move service providers up the Enterprise Value Chain

ManagedEdge

EnterpriseComms/Collab

Software Designed DC

DigitalEnterprise

Security

WiFi

WAN

LAN

IPCC

Mobility

Voice

UCC

PaaS

SaaS

Integration

IaaS

Smart Devices

Managed Information

IoT

M2M

Modular set of offerings equipping you to pick and chose as per customer needs

Pre-integrated support for technologies and vendors enables quick onboarding of the technology on enterprise network

Shared platform and shared services

No upfront investment required as the service is delivered over cloud

Integrable with your existing systems

Strong partner ecosystem ensures the most up to date support for a solution

ENTE

RP

RIS

E V

ALU

E C

HA

IN


Application Infrastructure as a Service On demand application infrastructure as service

• Multi-cloud environments is exploding, providing better and more productive options for enterprise IT

• Manage cloud and traditional resources through a “single pane of glass” and maximize multi-cloud efficiencies – demand from enterprises is on rise


Application Infra as a ServiceCURRENT

FUTURE• Easy Application portability across environments• Flexible scaling of environments depending on business needs• Better way to distribute application workloads than traditional

virtualization• Multi-cloud environments is exploding, providing better and more

productive options for enterprise IT• Manage cloud and traditional resources through a “single pane of glass”

and maximize multi-cloud efficiencies

• Significant variation in the price and performance of competing cloud solutions, both public and private.

• Lack of consistency in specification makes it challenging to accurately compare the capabilities

• 25 percent of a project’s time to market is spent waiting on infrastructure

• Security is the top concern for enterprise developers (62 percent), followed by performance, training and education for cloud skills, and environment costs

• Environment management and performance testing are the biggest delivery impediments where cloud is making a positive difference


What will it deliver?

Increase Innovation App updates/deployment up almost 3x, from 1,200 to 3,000 changes a month.

Lowered Costs for “Keeping Lights On”Cut IT operations costs by $100 million a year.

IT BUDGET

InnovationOperations

“We’ve gone from spending 50% of our operating budget on infrastructure

to just 26%. A nearly 75% investment in apps and information rather than

infrastructure – that’s huge.”

Current Customer

From 76 days to 60 minutes to provision custom 3-tier Java development platform.

From 84 days to 30 minutes to provision self-service SAP platforms and modules.

From 128 days to 24 hours to provision custom WebLogic development platforms.


Benefits

Eliminates costly third

party dependencies when

testing end-to-end

transactions that depend

on outside responses

Unified Manageability to

reduce complexity and

compress cost

Faster more efficient

release cycles due to

more efficient and faster

test cycles

Improved overall quality

and lower cost of quality

by accelerating

component testing

Faster Release cycles maximizing investment

and providing you a competitive edge

Shift dollars from keep the

lights on spend to

innovative projects due to

reduced spend on

projects (Lab costs, etc)


How Next Gen MSO is enabling Verizon new age services

Consume telco, network, cloud and other products

Integration and automationplatform wrapper will help unify products into customer solution, bring customer centricity to solutions

Ability to create verticalizedsolutions and next generation services to acquire new revenues and new logos

IT INFRA PRODUCTS

TM+CA+VERIZON – MSO PLATFORM

VERIZON MANAGED SERVICES

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For More Information

To learn more about Management Cloud,

please visit:

http://bit.ly/1wEnPhz

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ensure it links to correct pageManagement Cloud





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For Informational Purposes Only

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty.

Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners

and Customers.

Terms of this Presentation

Why enterprise organizations need innovative managed service offerings (MSO) from their Telco...

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