Why do companies need manager coaches
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Transcript of Why do companies need manager coaches
Why Do Companies Why Do Companies Need Manager Need Manager Coaches?Coaches?
Presented by Warren J. Rutherford Owner, The Executive Suite Certified 5th Level CoachDirector of Coaching Programsat Innermetrix
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In Today’s Economy HIn Today’s Economy Howow do do You Achieve You Achieve Peak Peak PerformancePerformance?? Productive work in the new economy is work
that applies vision, knowledge and concepts - work that is based on the mind rather than the hand. The center of gravity of the work force is shifting from the manual worker to the knowledge worker." ~ Peter F. Drucker
“All Profits Are Generated Between The Ears”
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The Economy We KnewThe Economy We Knew 1978 NYU Stern
School of Business Study (5,000 companies)
95% correlation between balance sheet and business value
Balance Sheet
Intangible
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The New Economy We Need to The New Economy We Need to Know & UnderstandKnow & Understand 2005 NYU Stern School of
Business Study 28% correlation between
balance sheet and business value
Intangibles – the 72% Intellectual Property Strategy Brand Systems Processes Access to Capital Off balance sheet items Customer reputation Executive Team
Balance Sheet
Intangible
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Change Of ViewChange Of View 8 out of 10 employees now
produce services rather than products ~ Deloitte Study
“You Are the Brand” ~ Tom Peters
A recent Harris Poll of 23,000 workers found: < 50% felt satisfied with
their accomplishments at week’s end
80% were unenthusiastic about their work
40% felt burned out
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The ProblemThe Problem “A growing trend of people who feel unfulfilled in
their roles and dissatisfied and frustrated with personal results or success.” – Jay Niblick, Author I can’t wait for retirement TGIF Tell me again why I’m here? I never seem to get ahead Something’s missing
““How many of you feel fulfilled by your How many of you feel fulfilled by your roles and are satisfied with your level of roles and are satisfied with your level of performance and success?”performance and success?”
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The ProblemThe Problem “Why do some people consistently achieve
much greater success with less effort, while others - who work just as hard, are just as intelligent, and even work in the same environment - achieve much lessachieve much less?”
The Problem is an epidemic of people who an epidemic of people who feel frustrated and dissatisfied with feel frustrated and dissatisfied with their own performance and successtheir own performance and success.
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The Genius StudyThe Genius Study *To better understand The Problem, and identify it’s cause, in
2000 Innermetrix commissioned the “Genius Study”: 75 PhDs & 900 management consultants and coaches in the field 197,000 employees from 23 countries 80 natural talents relating to performance measured
Business performance metrics: Level I - Below Average Level II - Average Level III - Above Average Level IV - Excellent Level V - Genius
*Jay Niblick, President of Innermetrix.
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The Genius StudyThe Genius Study To flesh out the lessons learned in the study, Innermetrix
interviewed hyper-successful people who did NOT NOT suffer from The Problem:
Anthony Robbins – Peak Performance Expert Dan Lyons – World Champion ~ Olympian Frances Hesselbein – Peter F. Drucker Foundation ~ Girl Scouts
of America Laurence Higgins M.D. – Chief Sports Medicine ~ Harvard Dr. Marshall Goldsmith – NY Times best-selling business author
& Fortune 500 Coach Michael Lorelli – President ~ PepsiCo and Pizza Hut Randy Haykin – Founder ~ Yahoo Inc.
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The Genius Study - ResultsThe Genius Study - Results No statistically significant correlations between
performance and any natural talents All roles, all industries, all levels
Two acquiredacquired skills Self-AwarenessSelf-Awareness AuthenticityAuthenticity
Meaning: AnyoneAnyone can achieve the 5th or Genius Level of
performance But it requires concrete self-awareness & authenticity
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The Genius Study - ResultsThe Genius Study - Results
3746
40
59
47
63 62
798991
0102030405060708090
100
Acqu
ired
Tal
ents
1st 2nd 3rd 4th 5thLevel of Performance
Genius Project Data
Self-awarenessAuthenticity
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The Simple Take-AwayThe Simple Take-Away
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The Non-Genius ApproachThe Non-Genius Approach
ResultsConsistencySatisfaction
EffortStressDiscomfort
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The Genius ApproachThe Genius Approach
ResultsConsistencySatisfaction
EffortStressDiscomfort
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To Achieve Peak Performance – To Achieve Peak Performance – Knowledge becomes KingKnowledge becomes King In achieving human peak performance, there are 3
core areas to understand. WHAT - natural talents does a person possess
Tiger Wood’s “sand game” is in the bottom quartile of all golfers.
But he is one of the best long-ball players, so instead of focusing on his sand game he focuses on his long game and NOT being in the sand.
Well, that used to be his challenge! WHY - are they motivated to use them
People are like dynamite The power is inside but nothing happens until the fuse gets lit.
HOW - do they prefer to use them
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Self Awareness & Self Awareness & Authenticity Authenticity Understanding WHAT, WHY, and HOW
affects: Attitude Talent Performance Improvement Efficiencies Behaviors Engagement Corporate and Individual Performance
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The Single Greatest The Single Greatest Differentiator of Genius Differentiator of Genius Performance is - Performance is - Turning RightTurning Right much more than much more than Turning LeftTurning Left
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How Can You Increase How Can You Increase Performance in Your Business?Performance in Your Business? BreakBreak with conventional wisdom on
how to treat and develop talent Create role flexibility & role flexibility &
individualityindividuality Develop better individual self-self-
awarenessawareness Foster and demand authenticityauthenticity
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How to Increase Performance How to Increase Performance in Your Businessin Your Business To achieve more flexibilityflexibility:
Equally consider both the job and the person future fit
Allow more autonomy/independence Involve people in the strategic setting of their
roles Stop hiring in the blind Stop promoting people out of their
competencies (silo development) Build roles around people instead of the other
way around
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Strategies to SucceedStrategies to Succeed How do people contribute to the success
of our business? Cornell Study –
Workforce alignment requires - The right types of people, In the right places at the right times, Doing the right things right. A company with the right types of people has
employees with the knowledge and skills necessary to help that company achieve its goals.
Hire, Manage, and Motivate Smarter.Hire, Manage, and Motivate Smarter.
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How to change directionsHow to change directions To achieve better awareness of individual
talents and non-talents…just measure them.
WHAT WHY HOW
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The Complete PictureThe Complete PictureThe key to successful Individual Excellence lies in the combination of a person’s WHAT, WHY & HOW (Talents, Values and Behavior).
(DISC Index)(Behavior)
How
(Attribute Index) (Talents)
What
(Values Index)(Drivers)
Why
Individual ExcellenceWill
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SummarySummary There’s a big problem in our world today:
It’s costing business Billions It’s costing much more than that to the individuals It grows out of a legacy of outdated management
principles and beliefs (The one right way) Those geniuses around us have figured out how to stop it Challenge conventional thinking, introduce new beliefs Challenge conventional thinking, introduce new beliefs
and flexibility, enlist opinions, get out of the wayand flexibility, enlist opinions, get out of the way Organizations:
“Turn on the Geniuses hiding in your midst” Individuals:
“You get what you accept…Just Do You!”
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So, Why Do Companies Need So, Why Do Companies Need Manager Coaches?Manager Coaches? Let me ask a few questions -
Do you know your talents, your skills, your reasons, & your way?
Can you increase your self-awareness & authenticity?
Can you modify your role to become a better leader, manager, employee?leader, manager, employee?
What is your belief that you can get there?
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So, Why Do Companies Need So, Why Do Companies Need Manager Coaches?Manager Coaches? Do your employeesemployees know their talents, skills,
reasons, & way? Do you enableenable employees to become their
genius? Do you have strategies for successstrategies for success that
involve the right types of people, in the right places at the right times, doing the right things right?
What is your belief that your company can company can achieve its goalsachieve its goals – by fully engaging your employees?
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The Manager as a CoachThe Manager as a Coach The WHATThe WHAT -
13 – week training course 2 – hours weekly Combines cutting-edge Executive Coaching &
Smart Management Principles Executive Coaching – Genius level coaching program Smart Management – tools necessary to lead and
manage tomorrow’s workforce TODAY. 6 – month maintenance & reinforcement program
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The Manager as a CoachThe Manager as a Coach --
Executive Coaching to your Executive Coaching to your GeniusGenius The HOWThe HOW –
Turning right = modifying your role Turning right = understanding
What – your natural talents are Why – you are motivated to use them, and How – you prefer to use them
Turning right = becoming more self-awareself-aware and authenticauthentic
Our Coaching process will cause you to Understand Understand (be more self-aware) and ChangeChange (become more authentic)
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The Manager as a CoachThe Manager as a Coach --
Smart Management Smart Management The HOW – The HOW –
Smart hiring, managing, and motivatinghiring, managing, and motivating practices
Practicing and developing coaching & coaching & counseling skill setscounseling skill sets used by successful Coaches
Managing changechange and creating productive work environmentsproductive work environments
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The Manager as a CoachThe Manager as a Coach --
Executive Coaching to your Executive Coaching to your GeniusGenius The WHYThe WHY - -
UnderstandingUnderstanding ++ ChangeChange = =
More ProductionMore Production + + ProfitProfit for for YouYou..
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Is the Manager as Coach Is the Manager as Coach Program Right for You?Program Right for You? Free Diagnostic Profile & Debrief to
help you understand your – WhatWhat – your talents,WhyWhy – your values and drivers, andHowHow – your preferred behaviors
To secure your complimentary profile…
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Contact -
Warren J. RutherfordOwnerThe Executive Suite129 Airport RoadHyannis, MA 02601wjr@theexecutivesuite.comwww.theexecutivesuite.com508-778-7700