Why customers leave...

10
Why Customers LEAVE

Transcript of Why customers leave...

Page 1: Why customers leave...

Why Customers

LEAVE

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According to the U.S. Small BusinessAdministration and the U.S. Chamberof Commerce

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68% leave because they are upsetwith the treatment they’ve received(customer service)

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14% are dissatisfied with the productor service

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9% begin doing business with thecompetition

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5% seek alternatives or develop otherbusiness relationships

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3% move away

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1% die

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How are you keeping

yours?

Page 10: Why customers leave...